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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Quincy, MA | $40,382 | $19.41 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Professional | $46,825 | $23 | - |
| 2 | Business Representative | $42,427 | $20 | - |
| 3 | Customer Service Executive | $42,190 | $20 | - |
| 4 | Customer Service Liaison | $41,991 | $20 | - |
| 5 | Fulfillment Representative | $40,591 | $20 | - |
| 6 | Senior Service Representative | $39,972 | $19 | - |
| 7 | Claims Service Representative | $39,850 | $19 | - |
| 8 | Customer Relations Representative | $39,778 | $19 | - |
| 9 | Business Services Representative | $39,594 | $19 | - |
| 10 | Installation Service Representative | $39,496 | $19 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | White Mountains Insurance Group | $41,292 | $20 | - |
| 2 | Prudential Retirement Insurance And Annuity Co | $39,850 | $19 | - |
| 3 | HMSA | $38,362 | $18 | 4 |
| 4 | New York Life Insurance | $37,981 | $18 | 15 |
| 5 | Grange Insurance | $36,976 | $18 | - |
| 6 | State Auto Insurance | $36,845 | $18 | - |
| 7 | TIG Insurance Company | $36,633 | $18 | - |
| 8 | The Hanover Insurance Group | $36,359 | $17 | - |
| 9 | Encompass Insurance | $36,280 | $17 | - |
| 10 | The Travelers Companies | $36,070 | $17 | 2 |
| 11 | Allstate | $35,593 | $17 | 43 |
| 12 | IBX Foundation | $35,460 | $17 | - |
| 13 | Farmers Insurance | $35,278 | $17 | 41 |
| 14 | Magna Carta Companies | $35,108 | $17 | - |
| 15 | Progressive | $34,873 | $17 | - |
| 16 | Unico American Corporation | $34,819 | $17 | - |
| 17 | FedNat | $34,599 | $17 | - |
| 18 | Erie Insurance | $33,524 | $16 | - |
| 19 | Citizens Property Insurance | $32,699 | $16 | - |
| 20 | Primerica | $30,748 | $15 | 12 |