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Assistant manager & visual manager skills for your resume and career
15 assistant manager & visual manager skills for your resume and career
1. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Conducted feature item audits throughout each day to ensure that volume driving items were always filled correctly on the sales floor.
- Created the sales floor presentations for the entire store, to keep clients intrigued with our clothing and products.
2. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Reduced shrinkage by accurately monitoring payroll, supply orders and register processes.
- Prepare correspondences and reports for supervisors regarding P&L, budget management, inventory, payroll and other necessary areas.
3. Store Sales
- Increase store sales on a daily basis by refreshing store product, signing all POS accordingly, and replenishing the floor.
- Handled all aspects of production, setup of in-store sales events and follow-up of monthly directive.
4. Loss Prevention
The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.
- Administered a loss prevention program which emphasized use of uniform security measures.
- Worked closely with the loss prevention department to identify areas of weakness resulting in a decrease of merchandise lost per week.
5. Visual Standards
Visual standards are a set of rules or regulations that define how a product should visuall look to end users.
- Executed visual standards in accordance with visual merchandising direction, resulting in flawless product presentation, and housekeeping standards.
- Manage, train and educate the team to uphold visual standards and understand the store concepts in place during the season.
6. Sales Reports
A sale report also known as the sales analysis report provides an overview of the situation of the sales within a company. It reveals various trends occurring in the sales numbers over a certain period. It also analyses the steps of the sales funnel, projects areas for improvement along with the performance of sales executives.
- Reviewed sell-through of product classes and utilize sales reports to determine re-merchandising measures on a weekly basis.
- Balanced transaction registers with all receipts and prepared sales reports at shift closure.
7. Store Operations
- Managed store operations with key- holding responsibility.
- Assisted in managing and training 40 employees in retail store operations and customer relations.
8. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provided excellent direct and indirect customer service and focused on top priority products.
- Ensured quality customer service by encouraging associates to engage in additional interaction.
9. Visual Displays
- Worked in collaboration with District Managers to enhance visual displays across multiple brands and locations and develop in- store visual teams.
- Tracked sell down issues as needed, set floor sets and visual displays, and placed new inventory twice weekly.
10. Product Placement
- Managed all visual tasks including product placement, lighting and floor plans to attract and motivate customers.
- Increased sales of collections and stand-alone pieces as much as 65% through product placement strategies.
11. Visual Aspects
- Managed all associates and all visual aspects of the business.
- Executed all visual aspects in store Sales driver, responsible for segment goals and KPI's Celebrity treatment for all customers
12. Sales Associates
- Coached Sales associates to maintain shipment productivity.
- Created weekly work schedules for all sales associates, and led daily store meetings for the sales associates on duty.
13. Visual Presentation
- Analyzed visual documents and delegated appropriate tasks to Store Associates to ensure proper implementation of new visual presentations.
- Work in a team environment to ensure Macy's standards for visual presentation are met on a daily basis.
14. Store Management
- Worked with regional and store management to determine accurate store inventories by category to achieve inventory dollar amount benchmarks.
- Consulted with store management regarding interior design and marketing approaches.
15. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Developed and designed a corporate informational booklet to assist and increase awareness of product knowledge.
- Coached product knowledge to sustain company goals and was in charge of associates being 100% compliant of Policy & Procedure.
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List of assistant manager & visual manager skills to add to your resume
The most important skills for an assistant manager & visual manager resume and required skills for an assistant manager & visual manager to have include:
- Sales Floor
- Payroll
- Store Sales
- Loss Prevention
- Visual Standards
- Sales Reports
- Store Operations
- Customer Service
- Visual Displays
- Product Placement
- Visual Aspects
- Sales Associates
- Visual Presentation
- Store Management
- Product Knowledge
- POS
- Human Resources
- Drive Sales
- Business Results
- Conference Calls
- Store Associates
- Inventory Control
- KPI
- Bank Deposits
- Window Displays
- Stock Room
- Merchandise Placement
- Customer Issues
- Training Programs
- Floor Supervision
- Visual Updates
- Retail Store
- In-Store Displays
- Store Opening
- Train Associates
- Store Performance
- Customer Inquiries
- Customer Complaints
- Group Interviews
- Inventory Management
- Window Installation
- Sales Volume
- Repeat Business
- Customer Problems
- Visual Directives
- LY
- Store Layout
- Store Updates
- Merchandise Displays
- Cash Drawers
Updated January 8, 2025
