Associate account manager job description

Established in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices. We are dedicated to the advancement of patient care through excellent service and product technology.

We have an immediate opportunity to join our growing company. We are currently seeking an entry-level, Associate Account Manager in the Shelton, WA territories. This position will give the select candidate an opportunity to enrich the lives of patients, provide invaluable service and cost savings to the medical community and obtain an incredible level of experience within the healthcare environment.
This individual will be responsible for the following:
· Provide daily inventory management and product stocking, ensuring the medical center has the necessary products available for treatment.
· Communicate with clinical staff to receive proper documentation to create a billable episode of care.
· Performs measurement and application of orthopedic soft good devices and such as CPM's, knee orthoses, spinal bracing, ankle-foot orthotics, and other devices as necessary.
· Screen calls and emails regarding patient status and reports potential problems to respective physicians and other care providers.
· Appropriately communicates and legibly documents all care provided to the patient, as well as reporting changes in patient condition in a timely manner.
· Collaborates with nurses and other team members to organize and prioritize functions necessary for patient care delivery.
· Demonstrates competency for appropriate soft goods such as CPM per MD orders.
· Works on a call rotation with the territory team to service the hospital on the weekends and after hours.
· Perform other duties as needed.

Requirements:
· High School Diploma or Equivalent
· Valid Driver's License
This position is an excellent opportunity for a candidate that is self-driven/motivated with an entrepreneurial spirit that is looking to produce results in an expanding market. Candidates that apply must be hard-working, possess a strong work ethic, and a willingness to learn. Only those with the ability to manage varying as well as scheduled tasks should apply.

All Full-Time positions offer the following: Medical, Dental, Vision, ER paid Life for Employee, Voluntary benefits, Medical FSA, Dependent FSA, HSA, 401k (if 21 years or older), and Goal Path Financial Wellness planning.

At Concentrix, we strive to find and grow exceptional people like you! Imagine being able to partner with global technology leaders in a company that cares about your professional growth, your success, and your community. Our global staff have devoted their careers to ensuring every customer experience is exceptional. So naturally, we're committed to making Concentrix the best place to grow a career, too.

We are Concentrix's B2B Sales Services Division. Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial team where you can reimagine the boundaries of your career. We are dedicated to creating success for our clients, the communities around us, and each other. All of this is possible because of the talent you have to offer.
At Concentrix, you can truly Own Your Future!

You Have
2+ years successfully working in sales or account management Experience in high-volume calling Passion for customer experience and sales Enthusiasm for new technology MS Office experience (Word, PowerPoint, Outlook) Experience working with Salesforce.com or similar Client Relationship Management tool Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences Implement high level of solutions oriented decision making

You Will
Ensure that client's customers are satisfied with our client's services and resolve escalated issues Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals Evaluate our client's customer needs and propose potential solutions Be a single contact for our client's customer Use data to fix customer concerns/roadblocks prohibiting satisfaction Manage external competitive pressures and handle objections Work with multiple partners, building relationships with decision-makers at all levels Manage sales territory and achieving monthly quotas Negotiate in tough situations Identify risk and barriers to success; develop contingency plans Identify opportunities for additional product or service sales Use data to help influence buying/renewal process

Our Benefits and Perks
Various medical, dental, vision plan and life insurance programs Retirement Planning tools including 401(k) savings with matching contributions and Health Savings AccountsPaid time off, disability programs and paid parental leave.Birthday Time OffVolunteer Time Off (VTO), paid time yearly to volunteer with an organization of your choice.Rewards and recognition programs Wellness Incentive ProgramLearning and Development ProgramsBase Pay of $36,000 (17.30/hourly) or more based on qualifications/experience Annual bonus potential (target of 11% of base salary)

Accommodation and Diversity
We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. You will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.

Virtual First and Remote Work
Concentrix's B2B Sales Services Division is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required. Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important.

We can currently conduct business in the following states: TN, GA, CO, AL, NC, SC, TX, FL, AZ, MS, KS, IN, and VA. This list is subject to change. Please inquire with your recruiter for more information.

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.
About Bedrock
Bedrock is a full-service real estate firm specializing in innovative city-building strategies, reaching far beyond the boundaries of bricks and mortar. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $5.6 billion to acquiring and developing more than 100 properties in Detroit and Cleveland, including landmark developments at the Hudson's Site, the Book Tower restoration, City Modern and the May Company Building. Bedrock's portfolio totals more than 22 million square feet of office, retail and residential space within new construction and adaptive reuse projects.

For more information on Bedrock's projects, visit bedrockdetroit.com or engage with us on Facebook, Instagram, Twitter and LinkedIn.

Job Summary
Bedrock's Experience Relations Team is dedicated to supporting local Detroit businesses and enhancing the greater community. Our primary focus is to provide Bedrock tenants and business partners with the necessary tools and resources to be successful, in addition to creating both public and private activations throughout the city. Under the direction of the Team Lead of Tenant Experience, the Associate Account Manager or internally called a Tenant Experience Associate will contribute to the development of the strategies, communication, coordination, and organization of initiative, opportunities and events that support the development and success of non-residential Bedrock tenants.

Responsibilities
Execute on unique programs and ideas for Bedrock tenants Carry out onboarding and orientation for new tenants Support the communication, planning, curation and organization of seasonal promotions Research opportunities to tie threads between Bedrock tenants, Family of Companies (FOCs), and local Detroit businesses Support program management for a select group of tenants Gather tenant feedback to be used to increase effectiveness and programming year or year Assist in the development of tenant marketing and promotion strategies, in coordination with internal and external partners Collaborate with various teams within Bedrock on a frequent basis to act as advisor and voice for tenants Collect and compile data and feedback in order to provide transparency around tenant concerns to Team Leader and DirectorAct as a resource and liaison for tenants and team members with the FOCMaintain and update tenant information including details of locations, hours, etc.Collaborate with Leasing team to stay up to date on future and potential tenants Assist the Event Experience team in the organization and communication of tenant events start to finish Other duties as assigned

Requirements
Bachelor's degree required Approximately 2 years' experience, preferably in account management Prior leadership experience preferredA vast degree of creativity and latitude expected Ability to anticipate tasks, prioritize, multitask and work well under pressure Strong organizational and communication skills Ability to represent Bedrock in the most professional and reputable manner, which includes living up to our vision and mission and the Bedrock Core Values

Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.