Associate spa director job description
Updated March 14, 2024
5 min read
Find better candidates in less time
Post a job on Zippia and take the best from over 7 million monthly job seekers.
Example associate spa director requirements on a job description
Associate spa director requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in associate spa director job postings.
Sample associate spa director requirements
- Bachelor's degree in hospitality, business, or related field.
- Minimum 3 years of spa management experience.
- Knowledge of spa operations, treatments, and products.
- Demonstrated ability to manage budgets and financials.
- Ability to train and develop staff.
Sample required associate spa director soft skills
- Outstanding customer service skills.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making skills.
- Ability to multitask and remain organized.
- High level of initiative and motivation.
Associate spa director job description example 1
Hand & Stone Massage and Facial Spa associate spa director job description
Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!
We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!
Responsibilities:
* Meet membership sales goals
* Detailed knowledge of the menu of services - don't worry, we'll train you!
* Have excellent customer service to members and guests, while building relationships that last
* Capable of working flexible hours
* Effectively communicate sales, promotions, and service options with clients
* Uphold spa cleanliness standards
* Bring a positive and energetic attitude
* Answer phones, schedule appointments, and file documents
* Perform various other duties as assigned
What's in it for you?
* Competitive Compensation - hourly wage PLUS commissions.
* Contests - do you want to put your sales skills to the test? See what we have in store!
* Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
* Ongoing Training - We are ALWAYS learning and improving.
* Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
* Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
* Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?
Qualifications:
* Must be exceptionally organized and have great attention to detail
* Must be a strong team player with the ability to work independently with minimal supervision
We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!
Responsibilities:
* Meet membership sales goals
* Detailed knowledge of the menu of services - don't worry, we'll train you!
* Have excellent customer service to members and guests, while building relationships that last
* Capable of working flexible hours
* Effectively communicate sales, promotions, and service options with clients
* Uphold spa cleanliness standards
* Bring a positive and energetic attitude
* Answer phones, schedule appointments, and file documents
* Perform various other duties as assigned
What's in it for you?
* Competitive Compensation - hourly wage PLUS commissions.
* Contests - do you want to put your sales skills to the test? See what we have in store!
* Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
* Ongoing Training - We are ALWAYS learning and improving.
* Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
* Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
* Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?
Qualifications:
* Must be exceptionally organized and have great attention to detail
* Must be a strong team player with the ability to work independently with minimal supervision
Post a job for free, promote it for a fee
Associate spa director job description example 2
Sanctuary associate spa director job description
This position contributes to Sanctuary success by providing support for the spa department by enhancing the guest's experience at The Sanctuary Spa by greeting guests, providing prompt and courteous service while performing boutique duties; while displaying a sense of pride in the Sanctuary Commitments and Sanctuary Standards of Excellence.
JOB FUNCTIONS
Note: the following duties and responsibilities are not all-inclusive
* Greet guests and customers immediately with a friendly and sincere welcome.
* Prepare for shift by ensuring bank is set up, logged on system, music is playing at an appropriate level, uniform is clean and wrinkle free and you're wearing a smile.
* Speak in a positive, clear voice, listen to & understand requests, respond with appropriate action and provide accurate information such as outlet hours and merchandise available.
* Sell merchandise; take special orders for items not in stock.
* Use the guest's name when ringing products in each guest interaction.
* Verify and run credit cards for authorization. Handle cash, make change, accept and record vouchers and other forms of payment. Accurately record all sales transactions.
* Promptly answer the telephone using positive clear English communication. Retrieve merchandise for shop, price as directed and display in accordance with standards.
* Follow proper cashiering and money handling procedures and ensure collection of all service transactions through proper pay method.
* In the event of dissatisfaction, research and attempt to resolve problem within established guidelines.
* Handle special requests of guests and members.
* Be extremely knowledgeable and be able to accurately describe and sell services and products offered at The Sanctuary Spa. Educate guests on resort activities and facilities.
* Practice safe work habits and follow all safety procedures.
* Maintain cleanliness and tidiness of boutique area. This includes dusting, folding clothes, facing hangers, checking dressing room, etc. Assist in helping with cleanliness throughout The Sanctuary Spa and Salon.
* Promote a warm, relaxed feeling for guests in boutique, and anticipate their needs.
* Attend all product and knowledge classes when given by managers or vendors.
* Assist service providers in selling products from product recommendation forms.
* Provide assistance when necessary throughout The Sanctuary Spa.
* Perform any other duties as assigned by management.
JOB REQUIREMENTS
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
* Ability to maintain a pleasant disposition and function efficiently in high stress/pressure work environment.
* Professional, flexible and positive attitude.
* Good telephone etiquette and excellent, professional verbal and written communication skills.
* Detailed oriented.
* Ability to stand continuously to perform essential job functions.
* Requires extending arms, bending and stooping to reach materials.
* Hearing and visual ability to observe and detect signs of guests' needs.
* Must be able to work flexible hours to include all shifts, weekends and holidays
QUALIFICATIONS
Education
High School Diploma/G.E.D. Equivalent
Related Work Experience
Experience with hospitality and customer service.
Retail experience, preferred.
Required Knowledge
Excellent English verbal, written, and communication skills.
Computer experience, required.
JOB FUNCTIONS
Note: the following duties and responsibilities are not all-inclusive
* Greet guests and customers immediately with a friendly and sincere welcome.
* Prepare for shift by ensuring bank is set up, logged on system, music is playing at an appropriate level, uniform is clean and wrinkle free and you're wearing a smile.
* Speak in a positive, clear voice, listen to & understand requests, respond with appropriate action and provide accurate information such as outlet hours and merchandise available.
* Sell merchandise; take special orders for items not in stock.
* Use the guest's name when ringing products in each guest interaction.
* Verify and run credit cards for authorization. Handle cash, make change, accept and record vouchers and other forms of payment. Accurately record all sales transactions.
* Promptly answer the telephone using positive clear English communication. Retrieve merchandise for shop, price as directed and display in accordance with standards.
* Follow proper cashiering and money handling procedures and ensure collection of all service transactions through proper pay method.
* In the event of dissatisfaction, research and attempt to resolve problem within established guidelines.
* Handle special requests of guests and members.
* Be extremely knowledgeable and be able to accurately describe and sell services and products offered at The Sanctuary Spa. Educate guests on resort activities and facilities.
* Practice safe work habits and follow all safety procedures.
* Maintain cleanliness and tidiness of boutique area. This includes dusting, folding clothes, facing hangers, checking dressing room, etc. Assist in helping with cleanliness throughout The Sanctuary Spa and Salon.
* Promote a warm, relaxed feeling for guests in boutique, and anticipate their needs.
* Attend all product and knowledge classes when given by managers or vendors.
* Assist service providers in selling products from product recommendation forms.
* Provide assistance when necessary throughout The Sanctuary Spa.
* Perform any other duties as assigned by management.
JOB REQUIREMENTS
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
* Ability to maintain a pleasant disposition and function efficiently in high stress/pressure work environment.
* Professional, flexible and positive attitude.
* Good telephone etiquette and excellent, professional verbal and written communication skills.
* Detailed oriented.
* Ability to stand continuously to perform essential job functions.
* Requires extending arms, bending and stooping to reach materials.
* Hearing and visual ability to observe and detect signs of guests' needs.
* Must be able to work flexible hours to include all shifts, weekends and holidays
QUALIFICATIONS
Education
High School Diploma/G.E.D. Equivalent
Related Work Experience
Experience with hospitality and customer service.
Retail experience, preferred.
Required Knowledge
Excellent English verbal, written, and communication skills.
Computer experience, required.
Dealing with hard-to-fill positions? Let us help.
Resources for employers posting associate spa director jobs
Average cost of hiring
Recruitment statistics
How to write a job description
Examples of work conditions
Associate spa director job description FAQs
Ready to start hiring?
Updated March 14, 2024
Updated March 14, 2024