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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Santa Ana, CA | $49,412 | $23.76 |
| 2 | Rochester, NY | $45,046 | $21.66 |
| 3 | Lewisville, TX | $40,954 | $19.69 |
| 4 | Warwick, RI | $40,502 | $19.47 |
| 5 | Tampa, FL | $39,809 | $19.14 |
| 6 | Nashville, TN | $38,186 | $18.36 |
| 7 | Omaha, NE | $33,731 | $16.22 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $114,880 | $55 | - |
| 2 | Solution Specialist | $108,378 | $52 | - |
| 3 | Customs Consultant | $90,100 | $43 | - |
| 4 | Sales Specialist | $79,741 | $38 | - |
| 5 | Brand Specialist | $77,036 | $37 | - |
| 6 | Customer Care Consultant | $75,172 | $36 | - |
| 7 | Telesales Representative | $70,858 | $34 | - |
| 8 | Customer Account Executive | $70,838 | $34 | - |
| 9 | Customer Relationship Specialist | $65,314 | $31 | - |
| 10 | Customer Retention Representative | $61,030 | $29 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | VMware | $133,210 | $64 | - |
| 2 | Synopsys | $101,254 | $49 | 1 |
| 3 | Planview | $97,435 | $47 | - |
| 4 | Epicor | $93,390 | $45 | - |
| 5 | Rambus | $87,311 | $42 | - |
| 6 | Citrix | $80,684 | $39 | - |
| 7 | Juniper Networks | $79,976 | $38 | - |
| 8 | Aternity | $68,559 | $33 | - |
| 9 | Xpedite Systems Ltd | $67,742 | $33 | - |
| 10 | Informix | $62,211 | $30 | - |
| 11 | WorkForce Software | $61,707 | $30 | - |
| 12 | Mobius Management Systems | $58,466 | $28 | - |
| 13 | F5 | $56,884 | $27 | - |
| 14 | Neverfail | $52,520 | $25 | - |
| 15 | AvePoint | $52,438 | $25 | 2 |
| 16 | Iconoculture | $50,687 | $24 | - |
| 17 | Fortinet | $50,270 | $24 | 2 |
| 18 | True Influence | $46,828 | $23 | - |
| 19 | Imperva | $46,494 | $22 | - |
| 20 | Proofpoint | $42,509 | $20 | 23 |