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Attendant sales skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Joseph Hancock,

Sonya DiPalma Ph.D.

Below we've compiled a list of the most critical attendant sales skills. We ranked the top skills for attendant sales based on the percentage of resumes they appeared on. For example, 52.0% of attendant sales resumes contained product knowledge as a skill. Continue reading to find out what skills an attendant sales needs to be successful in the workplace.

15 attendant sales skills for your resume and career

1. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how attendant sales use product knowledge:

Demonstrated superior product knowledge in assisting customers, sold merchandise and interacted with customers according to company standards
Provide overall great customer service by sharing product knowledge with customers while making personal recommendations.

2. Quality Customer Service

Here's how attendant sales use quality customer service:

Offered quality customer service by comprehending customer's needs properly Provide movie expertise to potential customers Collected and documented payment for service
Provided quality customer service Maintained store appearance through cleaning and restocking merchandise Efficiently assisted customers as cashier

3. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how attendant sales use safety procedures:

Sell tickets and wristbands answer all inquiries and follow safety procedures
Explain safety procedures to riders.

4. Stock Merchandise

Here's how attendant sales use stock merchandise:

Help Guest,with shopping,Gift Wrapping,Restock merchandise,keep gift shop clean and neat.
Perform inventory, receive and stock merchandise organizing and all received merchandise on designated areas.

5. Customer Care

Customer care, also known as customer service, is a one-to-one interaction between the consumer of a company and its representative.

Here's how attendant sales use customer care:

Supported customer care, managed phones, scheduled reservations, and maintained marina dock and store

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how attendant sales use pos:

Mastered Point of Sale (POS)computer system for Gas Purchases.
Serviced retail customers by processing purchase orders/request and deliveries; displaying specific POS materials for advertisement and product announcement.

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7. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how attendant sales use sales floor:

Stocked shelves and organized racks on sales floor.
Provided superior customer service as a stock member, processed merchandise from shipment cartons and placed merchandise on sales floor.

8. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how attendant sales use retail sales:

Provided upbeat and attentive customer service in a retail sales environment and handled monetary transactions 2012 - 2014
Provided exceptional customer service and retail sales skills.

9. Computer System

Here's how attendant sales use computer system:

Entered textbook information into computer systems Managed phone lines for customer inquiries Handled various bookkeeping duties including money transactions
Utilized point of service computer system to organize/delegate immediate service tasks.

10. RAN

RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.

Here's how attendant sales use ran:

Set Doctors Appointments, ran daily errands
Monitored and ran a cash wrap.Performed inventory.

11. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how attendant sales use stock shelves:

Stock shelves, inventory merchandise, work with customers, answer phone calls, and order merchandise for the store.
Set up advertising signs and displays stock shelves, racks, cases, bins, tables with new merchandise.

12. Customer Complaints

Here's how attendant sales use customer complaints:

Performed administrative support tasks, such as proofreading invoices or other documents relating to bookings and customer complaints.
Key Duties: * My job duties were to resolve customer complaints and issues and sell memberships to prospective members.

13. Cash Drawers

Here's how attendant sales use cash drawers:

Gained experience in conflict resolution Entrusted with the management of multiple cash drawers and opening/closing duties Tasked with increasing strong customer relationships
Key responsibilities: Balanced cash drawers Maintained supplies and inventory Facilitated new hire training Managed telephone inquiries and return services

14. Customer Inquiries

Here's how attendant sales use customer inquiries:

Greet and handle all customer inquiries/sales and generate return customers.
Handled customer inquiries via the telephone by providing accurate information regarding products and product applications and processed telephone orders accordingly.

15. Food Preparation

Here's how attendant sales use food preparation:

Clean food preparation areas, cooking surfaces, and utensils.

5 Attendant Sales resume examples

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What skills help Attendant Sales find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What technical skills for an attendant sales stand out to employers?

Joseph Hancock

Research Professor, Program Director, Former Retail Operations Manager, Drexel University, Antoinette Westphal College of Media Arts & Design

Technologically savvy is necessary, so what will set you apart are your soft skills, patience, the ability to think beyond yourself. Again, don't be ethnocentric, be multi-centric. I believe technology only exposes us to a virtual world of acceptance, and really if you are going to be sales, you need to be cultured beyond the computer and social media. Understand others and their needs, be a person who tells the potential employer how you are going to go the extra mile to care for customers and make sure their needs are met through your excellent customers service skills (and give solid examples). Most importantly, know what you are selling and realize that the person you are talking to, might know more than you! There have been so many times I walk into a retail store only to have the store associate or manager talk to me as if I know nothing about the product they are selling. Ask your customers questions do not just talk at them, talk with them.

What soft skills should all attendant saleses possess?

Sonya DiPalma Ph.D.

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

Do you want to know more?

List of attendant sales skills to add to your resume

The most important skills for an attendant sales resume and required skills for an attendant sales to have include:

Product Knowledge
Quality Customer Service
Safety Procedures
Stock Merchandise
Customer Care
POS
Sales Floor
Retail Sales
Computer System
RAN

Stock Shelves
Customer Complaints
Cash Drawers
Customer Inquiries
Food Preparation
Customer Relations
Customer Orders
Customer Service
Stock Room
Gift Shop

Store Sales
Charge Slips
Customer Transactions
Display Cases
Inventory Control
Security Risks
Sales Transactions
Sales Contracts

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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