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Bank of Tennessee jobs in Johnson City, TN - 2250 jobs

  • Customer Care Agent

    Bank of Tennessee 3.2company rating

    Bank of Tennessee job in Johnson City, TN

    As a Customer Care Agent, you will respond to and resolve customer inquiries received through various channels, including telephone and digital channels, while meeting the Bank's compliance standards. Customer inquiries may be regarding account information, general questions, and technical support for digital banking products. The Customer Care Agent will handle issues regarding transfers and loan payments via phone, stop payment requests, statement requests, processing check orders, processing internal requests, and cross-selling bank products. This role is highly visible in the Bank and requires a high level of professionalism and self-awareness. JOB REQUIREMENTS * High school diploma or equivalent required * Two years of previous customer service/call center experience preferred COMPETENCIES * Possess a willingness to work flexible shifts to accommodate the operating hours of department * Ability to listen and identify the needs and wants of a customer as well as making quick decisions independently * Possess knowledge of various functions of the bank and where to find answers or information * Ability to multi-task and change focus quickly without being stressed or overwhelmed * Ability to be self-motivated, self-driven, self-sufficient, and results oriented with minimal management oversight or supervision * Possess a strong attention to detail * Possess proficient computer skills and familiarity with most Microsoft Office applications * Possess a superior knowledge of bank products and services while delivering with professional presentation, explanation and selling of products and services, and match to customer needs * Ability to read and comprehend documents such as policy and procedure DUTIES AND RESPONSIBILITIES * Respond to incoming calls via the telephone or digital channel * Provide a resolution to inquiries, concerns and technical issues * Process new online account openings * Conduct customer and bank transactions with accuracy, efficiency, and professionalism, meeting the high-quality service delivery standards of the bank * Actively sell and cross-sell bank products * Act as a spokesperson for new promotions and product introductions * Identify sales and retention opportunities based on the customer's needs * Implement research strategies as needed * Protect all customer and Bank information at all times, adhering to customer privacy and information security policy. * Maintain compliance with regulations and bank policies and procedures, including the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC) requirements * Actively support the ongoing development of a culturally diverse workforce * Complete other duties as assigned as determined by management to be reasonable and beneficial PHYSICAL REQUIREMENTS This position operates in a professional office environment. You will be stationary at a workstation, frequently operating a computer and a telephone. While performing the duties of this job, the employee is regularly required to communicate effectively with customers, vendors, management, and employees. Regular use of a telephone and email for communication is essential. Must be able to accurately gather and process verbal and written information and properly prepare or inspect documents. Good manual dexterity is needed for the frequent use of common office equipment, such as computer terminals, calculators, copiers and telephones.
    $31k-36k yearly est. 2d ago
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  • Loan Document Closing Specialist

    Bank of Tennessee 3.2company rating

    Bank of Tennessee job in Johnson City, TN

    As the Loan Documentation Closing Specialist, you are responsible for activities related to the preparation, review and processing of loan documentation for Consumer, Business, Commercial, Commercial Real Estate and Home Equity Lines of Credit (HELOC) loans. The Loan Documentation Closing Specialist ensures the documents requested comply with bank policy as well as applicable state and federal laws while maintaining integrity of all information related to the documentation process for privacy, reporting and audit purposes. As a representative of the Bank, you are required to present a positive and professional image at all times. JOB REQUIREMENTS * High school diploma or equivalent required * Flexibility to work before and after normal business hours as necessary to meet deadlines and the needs of the bank required * Two years of experience in loan documentation or loan operations; or comparable related experience required * Working knowledge of consumer, HELOC, and commercial lending documentation preferred COMPETENCIES * Possess strong organizational, interpersonal, communication (both written and oral), and problem-solving skills * Ability to adhere to performance standards of the team and meet quarterly production goals consistently * Ability to ensure group-working folders are updated constantly and consistently to provide transparency to the team * Ability to assume responsibility, display initiative, exercise good judgment, make and act upon decisions with minimal supervision * Ability to be self-motivated, confident, detail-oriented and have the ability to multi-task and work on several loan files at a time with minimal errors and exceptions under limited time constraints * Possess a high energy level and strong sense of urgency * Possess comprehensive knowledge of loan documentation and of the laws and regulations that apply to loans and loan documentation * Possess knowledge in entity documents to determine authorization and signers * Possess knowledge in title insurance policy requirements and exceptions utilized in preparing loan documents and as a secondary review * Ability to read, comprehend and evaluate detailed and complex loan documents * Possess excellent decision-making, analytical, and mathematical abilities * Ability to maintain confidentiality at all times * Ability to maintain a cooperative and professional manner with internal and external customers * Ability to communicate effectively with other departments in the Bank and work as an engaged team player DUTIES AND RESPONSIBILITIES * Prepare and review loan documents for the closing and settlement of all types of loan transactions including Consumer, Commercial, Commercial Real Estate, and HELOCS while meeting closing deadlines * Process HELOCS from application to post closing. This includes sending out disclosures in a timely manner, ordering title work from the Title Company, ordering appraisals/flood from Real Estate Services, creating the closing documents, and preparing the closing packet to send to Loan Fulfillment * Certify that attorney prepared loan documents for new loans, extension and modifications have all required language * Ensure that the loan package(s) comply with the credit approval and follows loan policy before the package(s) leave the department * Maintain comprehensive knowledge of Business, Consumer, Commercial, Commercial Real Estate, and HELOC loan documentation requirements * Maintain knowledge and understanding of the Bank's Loan Policy and Credit Procedures and performs all responsibilities according to these guidelines * Maintain a thorough knowledge of lending regulations, including HMDA, Reg B, Reg Z, and Reg 0 * Maintain compliance with regulations and bank policies and procedures, including the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC) requirements * Actively support the ongoing development of a culturally diverse workforce * Complete other duties as assigned as determined by management to be reasonable and beneficial PHYSICAL REQUIREMENTS This position largely operates in a professional office environment. While performing the duties of this job, the employee is regularly required to communicate effectively with Bank management and employees. Regular use of the telephone and email for communication is essential. Remaining in a stationary position for extended periods of time is common. Must be able to accurately gather and process verbal and written information and properly prepare or inspect documents. Good manual dexterity is needed for the frequent use of common office equipment such as computer terminals, calculators, copiers and telephones.
    $32k-38k yearly est. 47d ago
  • Market Growth Director - Talent & Advisor Development

    Thrivent 4.4company rating

    Nashville, TN job

    A financial services firm is seeking a Market Director in Nashville, Tennessee. This role involves driving growth through advisor teams, recruiting and developing talent, and strengthening local market relationships. The ideal candidate will have over 5 years of experience in the financial industry, a strong track record in business development, and proficiency with Salesforce and financial planning tools. Competitive compensation includes a base salary along with bonuses and comprehensive benefits. #J-18808-Ljbffr
    $92k-114k yearly est. 5d ago
  • Appraisal Officer

    Renasant Bank 4.3company rating

    Nashville, TN job

    Job ID 2025-14456 The Appraisal Officer serves as a business partner and consultant to the areas assigned to support. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities Manage an active pipeline of appraisals and evaluations Analyze appraisals as to content, USPAP compliance, FIREEA compliance, and credibility of value indications Perform written evaluations on real estate Maintain and enhance the relationships with the bank's customers and referral sources Participate in setting organizational and departmental goals and expectations where appropriate Monitor new developments in appraisal policies and compliance with appropriate regulations and suggest changes in appraisal review policy Provide guidance for lending personnel Participate in community activities and events Perform other related duties as assigned Qualifications High School diploma or equivalent Minimum of 4 years of job related experience Certified General Real Estate Appraisal License required Completion of all necessary continuing education for a Certified General Appraisal license Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, and procedure manuals Ability to effectively present information and respond to questions from groups of managers, lenders, customers and the general public Ability to apply concepts such as discounted cash flow models, direct capitalization, sales comparison, cost approach and proportions to practical situations within the review and evaluation process Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form Ability to communicate orally and electronically with lenders and others as to the appraisal review and evaluation process Knowledge of Federal and State laws and regulations involving real estate appraisals Proficient in Microsoft Office suite of products including Outlook, Word and Excel Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
    $36k-60k yearly est. 3d ago
  • Treasury Solutions Support Specialist

    Renasant Bank 4.3company rating

    Memphis, TN job

    Job ID 2026-14997 The Treasury Solutions Support Specialist fulfills a key role for Renasant Bank's Treasury clients. This person must be motivated and passionate in creating legendary client support experiences through inbound and outbound service interactions with Treasury Solutions clients. This position serves as the front line for Treasury Solutions to respond to questions and issues, from clients and our banking partners, in a timely and efficient manner. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities Must be a passionate advocate for providing exceptional client experiences for all Treasury Solutions products thereby attaining client retention and referenceability Capture customer information in the core system or CRM database that promotes Know Your Customer as related to their Profile, Relationship, Preferences, and Interactions Document the problem solving process such as decisions made, actions involved and final resolution in the core system or CRM database Ensure that all relevant parties are updated frequently through the core system or CRM Resolve client requests through proficient use of system tools, research and navigation within/outside the organization, or escalation to appropriate resource Ensure any follow-up needed is provide timely Escalate all complex and technical questions and issues to the appropriate resource as quickly and efficiently as possible ensuring that all known data regarding the incident is provided Display patience and empathy in handling tough cases and/or difficult clients Gather and document client feedback for sharing with the Product and Sales teams Engage in continuous self-performance evaluation and self-training projects Stay current and knowledgeable on all Treasury Solutions products and services Stay current on industry trends (market conditions, regulatory changes, and competitor offers) to be effective in responding to client inquiries and needs Adhere to Renasant Bank's Service Standards Policy and Core Values - RNSTX Flexibility with work schedule, including possible nights and weekends Adhere to regulatory guidelines for customer authentication and product disclosures Maintain confidentiality and security of customer information according to regulatory guidelines and company policies Seek opportunities to differentiate the customer experience through identifying solutions suitable for client's current or future needs based on life events and risk tolerances Perform other related duties as assigned Qualifications A high school diploma or equivalent; Bachelor's degree is preferred At least three years' banking experience with at least 1 year in a client facing role A proven track record of understanding the client needs and delivering exceptional client service consistently Excellent written and verbal communication skills is required. The Specialist must be able to manage internal and external relationships efficiently and effectively with the ability to articulate solutions to both internal and external stakeholders. Excellent customer service skills Strong analytical and problem solving skills Demonstrated initiative and innovation to resolve issues effectively and efficiently - ability to "think outside the box" PC Proficiency with various systems and software, including but not limited to Microsoft Office products Must be able to: Work and collaborate with others as a team at all levels Multitask effectively Organize and prioritize tasks to achieve goals Perform role with minimal supervision Be committed to seeking opportunities for continuous improvement and possess the ability to achieve results despite challenges Ability to understand and apply policies and procedures of federal/state regulations Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
    $27k-33k yearly est. 3d ago
  • Commercial Banker - Commercial Banking Admin KNO - Knoxville, TN

    Wesbanco Bank Inc. 4.3company rating

    Knoxville, TN job

    Back Commercial Banker - Commercial Banking Admin KNO #45-8455 Knoxville, Tennessee, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be Knoxville, TN LPO. Market Knoxville Work Hours per Week 37.5 Requirements Bachelor's Degree (B.S.) degree or equivalent from four-year College or university. 3 years related experience and/or training; or equivalent combination of education and experience to include the management of Commercial Real Estate relationships. Job Description SUMMARY: Responsible for the management of borrowing and depository relationships with commercial clients, focusing on Lending. In addition, you will also be responsible for the solicitation of new commercial clients through direct sales calls. The development of community and business relationships is necessary to facilitate sales referrals to our sales partners (trust, insurance, treasury management, retail, mortgage partners) and to maintain knowledge of local business conditions. This commercial banking officer must also support the Bank's CRA lending initiatives. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ability to originate and manage lending and deposit relationships with middle market as well as larger commercial customers. Ability to maintain and effectively manage an individual commercial portfolio in all respects. Ability to analyze financial statements and customer profiles to support the needs of existing and potential customers. Ability to work with other bank departments, such as CRM and BBS to effectively manage the credit process. Able to provide training, oversight, mentoring and daily direction of administrative assistants in carrying out an effective work environment. Ability to work on multiple complex projects simultaneously, and successfully. Work closely with the Special Asset Unit in the collection of past due loans and workout of problem credits. Actively participates in community and civic organizations. Leverages both community development and external relationships in order to meet bank growth and community development goals. Cross sell banking services to existing and perspective commercial customers. Assist with the coordination of CRA lending initiatives within the corporate lending department. Supports the bank's sales culture. Originates, develops and maintains relationships with commercial customers for their financial needs through direct and ongoing sales calls and referrals. Provide loan structures to meet customer needs and ensure that appropriate documentation exists in order to adequately protect the bank. Adheres to bank policy. Originates new business opportunities through outside business development sales calls to centers of influence and perspective customers. Follows up all internal and external customer referrals. Actively supports all internal business units by providing quality referrals through development of community and business relationships. Responsible for the sales management of assigned accounts. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Employee must be willing to become familiar with and promote bank products and services. Must be willing to work as part of a team. Must possess a high degree of leadership skills. Possess ability and commitment to develop business relationships with business borrowers. Ability to work under pressure. Travel required for training, meetings and to meet with clients and prospects. Must be willing to become familiar with and promote bank products and services. Full-Time/Part-Time Full-time Area of Interest Lending All Locations Knoxville, Tennessee, United States
    $40k-65k yearly est. 3d ago
  • Commercial Real Estate Relationship Manager IV

    Atlantic Union Bank 4.3company rating

    Knoxville, TN job

    The CRE Relationship Manager IV assumes the overall responsibility, development and management of their borrowing and non-borrowing portfolio and underwrites, originates and effectively manages a portfolio of loans generally secured by commercial and/or residential real estate collateral. Provides advice and guidance on policies and manages larger and more complex loan relationships as well as more complex lending structures. Participates in the development of new business by acquiring, retaining and expanding client relationships and may assist other lenders with underwriting of commercial real estate loans. Position Accountabilities Responsible for growing a high-quality portfolio of real estate loans and associated deposits within designated market area Develop and maintain a quality loan portfolio Maximize bank profitability through appropriate pricing of new loan originations, fee income, and cross selling of all bank products & services, including deposits and Treasury Services products Pre-screen potential new loans with credit officer to determine appropriate structure Prepare loan approval packages for approval and facilitate through process Monitor loan portfolio and maintain updated financial information Manage the bank's complex commercial real estate loan relationships Responsible for making business development calls and contributing to overall Bank objectives of quality new loan and deposit growth Sell and cross-sell deposits and other bank products such as Treasury services in a profitable manner Make recommendations to management on procedural improvements Assist other Relationship Managers as needed with customer requests and serves as a source for real estate lending knowledge Assist in mentoring teammates, to include credit analysis, financial spread sheet preparation and underwriting Maintain pipeline of existing relationships and new prospects Ensure that own work is in compliance with applicable policies, procedures, laws, regulations and guidelines Participate in community and business functions/groups to ensure a positive image for the bank within the region's marketplace. Establishes referral contacts and Centers of Influence (COI) within the community Regularly corresponds with Senior Credit Officer(s); Loan Review Department; attorneys, loan support and loan processing areas Seek out largest and most complex CRE customers Other duties as assigned Organizational Relationship This position typically reports to a Team Leader, Group Leader or Regional President Position Qualifications Education & Experience Bachelor's degree in Business, Economics, or finance preferred or equivalent banking experience Minimum 10 years of commercial real estate banking experience and a proven track record of generating deposit and fee income Knowledge & Skills Very strong credit skills evident Ability to manage large and complex relationships and more complex lending structures Proficient in analyzing commercial real estate credit applications Advanced knowledge of typical CRE collateral documentation - title insurance, deeds of trust, assignment of rents & leases, hazard insurance, flood insurance, UCC filings, etc. Thorough knowledge of financial and credit aspects of commercial real estate lending such as credit analysis, global cash flow analysis and Debt Service Coverage Comprehensive knowledge of commercial appraisal and loan underwriting methodologies Possess high level interpersonal, verbal and written communication skills Ability to plan and implement a targeted marketing and sales program to attract new customers and improve quality of existing customer relationships Participation in local industry-related organizations to develop professional contacts, keep market knowledge current, and identify qualified prospects Excellent organizational skills, initiative, dependability and ability to work with minimal direction Ability to manage multiple projects while meeting goals Strong knowledge of Microsoft Office including Outlook, Word and Excel Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $53k-81k yearly est. 3d ago
  • SBA Banker III

    Seacoast National Bank 4.9company rating

    Memphis, TN job

    The Small Business Administration (SBA) Banker III is responsible for leading business development with a primary focus on SBA lending while maintaining market leadership presence in the local community. The SBA Banker is responsible for soliciting and servicing prospective clients producing SBA 7a and 504 as well as generating and managing a portfolio of business and corresponding relationships, while seeking new accounts through calling efforts, marketing, and referrals. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Business Development Quickly establish a consistent SBA business development cadence in the marketplace which includes but is not limited to: Call Planning and Follow-Up Client Retention Calls New Client Prospecting Outbound Telephone Calling Efforts Networking Events Maintain and expand a mature Center of Influence (COI) base of community and business leaders, leveraging them to gain additional business through referrals. Responsible for sales, credit analysis, proper loan structuring (SBA loan packaging and submission), client interviewing and perceptive character judgment. Source and build new business relationships. Credit Acumen Complete understanding of all business credit facilities including, but not limited to: Structuring proper terms and product based on business need, useful life and business growth. Basic understanding of business and personal financial statements and tax returns to identify credit worthiness and identifying risk potential. Ability to identify short- and long-term credit facility needs based on business sales cycle, type of business, growth plans, and business strategy. Educates prospective clients about the Bank's underwriting guidelines, SBA programs and all applicable government regulations. Coordinates with attorney, loan closer and other involved staff to assure timely loan closing and funding activities. Able to balance business needs with customer requests while managing potential risk to the bank. Adheres to Seacoast Bank's Code of Conduct. Acts as a mentor to junior level SBA Lenders within Seacoast Bank. Adheres to policy & procedure of Seacoast Bank and must comply with BSA/AML/OFAC regulations and guidelines. Accept loan applications and the collection all required applicant information while following Fair Lending performance standards and ensuring fair and equal treatment to all applicants. Practices ethical sales behaviors in accordance with the Associate Code of Conduct and Sales Practices Policy, acting in the best interest of the applicant and their credit needs. Proactively helps to resolve customer concerns in a timely, professional, and positive manner, escalating issues to the next level of authority as needed. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required. College degree in a financial related discipline preferred. 5+ years of directly related SBA experience preferred. 10+ years in business development and/or financial services experience required. Demonstrate excellent communication (written and verbal) and interpersonal skills. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $42k-70k yearly est. 3d ago
  • Enterprise Fraud Manager

    Renasant Bank 4.3company rating

    Nashville, TN job

    Job ID 2025-14905 The Enterprise Fraud Manager is responsible for the day-to-day operations of the Enterprise Fraud Team as well as the implementation of innovation and technology into the process of detecting and preventing fraud. The Enterprise Fraud Manager is responsible for working with all lines of business to build partnerships necessary for the detection and prevention of fraud. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities Manage the day-to-day operational duties of the Enterprise Fraud Team including, but not limited to: Coordinate preventative and detective processes designed to limit losses to the company and to customers using a risk-based approach Protect the Company's financial position by making intelligent decisions, often with limited information, regarding various situations involving suspicious or fraudulent activity Coordinate the monitoring and reporting of fraud losses across all channels Ensure proactive and reactive adjustments to department activities and review parameters to ensure that resources are deployed in an effective and efficient manner Maintain the policies and procedures of the Enterprise Fraud Department Identify, design and implement controls needed to prevent fraud while maintaining awareness of the impact to client and employee experience Identify, recommend, implement and maintain internally and externally developed fraud detection and prevention solutions/software Remain informed regarding emerging payment channels, fraud trends, and actions needed to protect the bank and customers from related losses Leverage data analytics to identify patterns of fraud and implement timely prevention strategies, develop strategies for collecting, reporting and monitoring fraud-related data Collaborate with core processor to understand and implement fraud prevention strategies Collaborate with other lines of business and assist with the design and implementation of controls needed to prevent and detect fraud Participate in and contribute to projects related to the adoption of new products, services, processes, fraud prevention tools, etc. Perform risk assessments, both formally and informally to identify risks Evaluate control effectiveness and align resource allocations Create and maintain organized case files, interact professionally with internal counsel, law enforcement and regulatory agencies regarding fraud cases Assist with the development of educational materials for employees and customers Perform other related duties as assigned Qualifications Bachelor's degree in Accounting, Finance, or Business preferred (or equivalent years of directly related experience will be considered) AAP (Accredited ACH Professional) or APRP (Accredited Payments Risk Professional) Certification preferred Minimum of 3 years of fraud-related job experience Ability to manage and lead employees Strong knowledge of banking processes including check clearing, wire transfer, ACH, debit cards, and other payment channels. Ability to communicate effectively and professionally in all situations, including high-stress situations Ability to work independently and as part of a team Ability to multi-task and manage quickly developing situations Ability to interact professionally with internal auditors, external auditors, regulators, and/or business units Ability to manage problems involving several variables in situations where only limited standardization exists Ability to be an effective contributor in a group setting where multiple points of view are present and decisions need to be made quickly Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
    $74k-93k yearly est. 3d ago
  • Business Development Officer

    Renasant Bank 4.3company rating

    Memphis, TN job

    Job ID 2025-12934 Employer: Republic Business Credit, a subsidiary of Renasant Bank This position serves Republic Business Credit which is a subsidiary of Renasant Bank. The VP, Business Development Officer "BDO" will proactively seek new clients, new referral sources and product-based industry partners in order to create additional revenue for the business. This role will represent Republic Business Credit throughout their regional market and the Renasant Bank footprint in coordination with our Client Acquisition strategy. This position will partner with referral sources, Renasant Relationship Managers, Market President's and our client service and underwriting teams to provide the best available solution to the client. Solutions include Republic's suite of products along with the various solutions provided by Renasant Bank. Renasant Bank provides Asset-Based Lending, Business Manager, Private Wealth, Treasury Solutions, SBA Lending, C&I Loans along with a suite of other products. While this role will be primarily focused on Republic Business Credit solutions, we expect collaboration with the Relationship Managers should always work towards the best client orientated solution. This individual will be expected to proactively learn, engage and develop meaningful awareness of the commercial finance industry, Renasant Bank and their broader regional market. The Business Development Officer will represent the Republic both internally and externally with professionalism and excellent communication skills throughout the client lifecycle. This position is expected to: Work closely with the underwriting, sales teams and Renasant bank teams in making informed credit decisions. Work closely with the Southeast Regional Manager, Underwriting Manager to review, assess and build new client relationship in compliance with policies and procedures. Actively participate in prospect efforts with and without Renasant Bank commercial relationship managers and in preparation of deal scrubs, income yields, call notes and key transaction points for issuing Letter's of Intent. Maintain an up-to-date understanding of the company, its products, its client base, and the market to implement effective and competitive letter of intents and client orientated solutions. Be current with the businesses operating procedures as set out in the Credit Policy, How to Guide, and other business resources. To manage the day-to-day responsibilities and activities within their region and be the main point of contact for Renasant Bank market leaders, team leaders and relationship managers where appropriate. Location listed is preferred office location but other locations within these Metro areas in the Renasant footprint may be considered based upon convenience and business necessity. REPUBLIC BUSINESS CREDIT AND RENASANT BANK ARE EQUAL OPPORTUNITY EMPLOYERS Responsibilities Perform credit analysis by reviewing items including, but not limited to AR Agings, AP Agings, inventory reports, financials, projections and business documentation to complete the deal scrub for presentation for a letter of intent. At least monthly meetings throughout the agreed Renasant Footprint, joint prospect calls and working with the local relationship managers on the prospect calling efforts across our key industries of apparel, beverage, food, furniture, government contractors, manufacturers, distribution and oil field service where applicable to the local region. Regularly attend networking events, trade shows, industry events or company parties that provide opportunity to meet new referral sources and engage with current partners. Lead the customer conversation to obtain additional information or explanation detail throughout the client acquisition process while coordinating and escalating as appropriate. Identifies and assesses various business, industry and market risks to determine and categorize business trends, growth, cyclical nature, seasonality, business cycle and stages to apply findings to credit analysis. Owns primary responsibility for communicating with referral sources and prospective clients throughout process, including qualification, issuance and receiving a executed Letter of Intent. To work collaborating with underwriting as necessary throughout the process. Achieve personal clients acquisition targets by creating new leads, issuing letters of intent, attend networking event, trade shows and visit with referral sources throughout the region. Establish and maintain relationships with referral sources such as bankers, brokers, CPA's, turnaround consultants, equity providers, etc. Develop quarterly marketing plans, identify areas for support, collaboration and provide a resulting marketing plan that meets and exceeds objectives. Develop your knowledge of the industry, competitors, referral sources and prospects to ensure that our market solutions and rates are competitive and structured appropriately. Consistently represent the business in the marketplace professionally, communicating internally and externally consistent with our company values. Ensure new client opportunities are in line with our Credit Policy & Procedures, work with sales administrators, business development associates and members of the Client Acquisition Team to ensure the databases and information is accurate and current. Perform other related duties as assigned Qualifications Bachelor Degree required 5-10 years of related experience preferred Strong problem solving skills Ability to critically think and evaluate solutions to complex problems Strong communication skills Ability to seek and gather information from a variety of sources Accurate and thorough in all work duties Ability to work independently while collaborating in a team environment Ability to meet deadlines and manage expectations Effective interpersonal skills Ability to recommend appropriate solutions Competency in Microsoft Office (particularly Word and Excel) and Google (Google Mail, Google Docs/Sheets and Google Drive) Ability to travel, including overnight Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
    $48k-77k yearly est. 3d ago
  • Event Coordinator and Program Manager

    Leaders Credit Union 3.7company rating

    Jackson, TN job

    . At Leaders Credit Union, our mission is to “Power your passion and make lives better. ” We are very intentional about the hiring and interview process, which means we take our time. We want to make sure that you find the perfect career path! We truly appreciate your interest in Leaders Credit Union.
    $33k-39k yearly est. Auto-Apply 18d ago
  • Member Service Representative (Full-Time) - Millington

    Navy Federal Credit Union 4.7company rating

    Millington, TN job

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 5600 Navy Road, Millington, Tennessee 38053 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $28k-35k yearly est. 4d ago
  • Market Director

    Thrivent Financial 4.4company rating

    Nashville, TN job

    Conduct joint field work with financial advisors to observe, offer feedback and help with case consultation, and delivery as needed.Engage all matrix partners to leverage their expertise and skills for business processes and systems. Work with the Community Engagement team and others to develop and implement advisor growth plans. **QUALIFICATIONS & SKILLS:** Experience hiring financial advisor on teams.Experience in leading groups, specifically in presenting and facilitating to drive understanding of concepts and practices that lead to new financial advisor success.Demonstrated track record of solid sales results (i.e. L/H/A, investments, etc.) and alignment to providing clients wholistic, purpose-based advice.Experience in using the Thrivent Financial Advice Process, Salesforce and other Thrivent tools and systems and ability and willingness to model, promote, and demonstrate usage of tools as needed.At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they've been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today-and tomorrow.For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it's a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work.Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you're intrigued about our work and the possibility of becoming part of it, we invite you to visit to learn more. You won't just build a career; you'll be part of an organization focused on growing, innovating, and serving. #J-18808-Ljbffr
    $77k-97k yearly est. 5d ago
  • Universal Teller

    Bank of Tennessee 3.2company rating

    Bank of Tennessee job in Elizabethton, TN

    As a Universal Teller, you will deliver an outstanding customer experience by assisting customers with all consumer banking needs to include transactions, account opening/maintenance, consumer loans, online banking and mobile banking assistance, onboarding, cross-selling of bank products and services, and resolution of customer service issues. As a representative of the bank, you are required to present a positive and professional image at all times. This role is highly visible in the Bank and requires a high level of professionalism and self-awareness. JOB REQUIREMENTS * High school diploma or equivalent required * Six months of previous customer service, cash handling or retail experience preferred COMPETENCIES * Ability to listen and identify the needs and wants of a customer as well as making quick decisions independently * Knowledge of various functions of the bank and where to find answers or information * Ability to multi-task and change focus quickly without being stressed or overwhelmed * Ability to be self-motivated, self-driven and self-sufficient * Possess proficient computer skills * Present as professional in appearance and attitude DUTIES AND RESPONSIBILITIES * Establish a professional presence in the community as a representative of the bank * Possess a strong attention to detail and consistently display a positive attitude * Maintain professional appearance and dress and abide by the dress code * Successfully complete all training programs required for the Universal Teller to include teller transactions, account opening, consumer lending, customer service standards, procedures and systems training * Possess superior knowledge of Bank products and services, delivering professional presentation, explanation and selling of products and services matched to customer needs * Effectively and efficiently assist all customers with any consumer banking need, including transactions, account opening, and consumer loans * Identify opportunities to refer customers to other areas of the Bank, including Commercial, Mortgage, and Investment divisions as appropriate * Continuously identify/execute any cross-selling opportunities for the customer * Conduct customer and bank transactions with accuracy, efficiency and professionalism, meeting the high-quality service delivery standards of the Bank * Adhere to all branch operations policies and procedures and follow the assigned process. These tasks include but are not limited to opening/closing procedures, cash items, night/day drop and CTR * Manage and achieve service standard goals, cross-selling goals, transactional goals, and other key performance indicators as required * Create ownership of customer relationships by maintaining contact with customers to offer appropriate products and services, financial advice and assistance with financial needs * Protect all customer and bank information at all times, adhering to customer privacy and information security policies, and maintain branch security standards * Maintain compliance with regulations and bank policies and procedures, including the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC) requirements * Actively support the ongoing development of a culturally diverse workforce * Complete other duties as assigned as determined by management to be reasonable and beneficial PHYSICAL REQUIREMENTS You will regularly be stationary at a workstation, frequently operating a computer and helping customers with transactions. You will frequently traverse around the branch or work area to help customers, go to the vault or to operate branch equipment. This role requires operating a computer or other office machinery efficiently in order to complete your job functions. While performing the duties of this job, the employee is regularly required to communicate effectively with customers. You will frequently communicate with other employees through various channels such as talking, listening, and typing. Must be able to accurately gather and process verbal and written information and properly inspect documents. The physical environment is indoors for the majority of the job functions. Occasional outdoor work may be required for tasks such as checking an ATM/ITM, assisting a customer and surveying outdoor areas. You will be occasionally required to lift up to 50 pounds. Occasional travel to other branches may be required.
    $30k-34k yearly est. 8d ago
  • FHNF ASSET/LIABILITY SPECIALIST

    First Horizon Bank 3.9company rating

    Memphis, TN job

    This position supports FHN Financial's depository clients by analyzing asset/liability positions and assisting in the measurement and management of depository institutions' interest rate risk. The role combines hands-on A/L modeling, data validation, and clear communication of balance sheet risk insights to internal senior management and clients. Key Responsibilities: + Gather client-specific data; prepare, load, and validate inputs in FHN Financial's internal A/L modeling software. + Verify the accuracy of model outputs; reconcile discrepancies and document assumptions and findings. + Develop a strong understanding of client balance sheet risk and translate model results into clear, actionable insights. + Communicate results and recommendations to internal senior management and clients in a concise and professional manner. + Produce and maintain reporting and workpapers that support interest rate risk analysis and periodic reviews. + Collaborate effectively with internal teams and external clients to support ongoing model cycles, updates, and special analyses. + Contribute to process improvements that enhance data quality, efficiency, and client experience. Minimum Requirements: + Bachelor's degree in business, finance, economics, or a related field preferred. + High proficiency with Microsoft Excel; proficiency with other Microsoft Office applications (Word, PowerPoint) required. + Strong analytical, quantitative, and problem-solving skills with high attention to detail. + Effective written and verbal communication skills; ability to work directly with various clients (both internal and external). + Ability to manage multiple priorities and deliver accurate work within deadlines in an onsite work environment (Memphis, TN office). Preferred Qualifications: + 3 to 5 years of experience in bank asset/liability management, interest rate risk, treasury, or financial modeling. + Familiarity with A/L or ALM modeling platforms and data reconciliation. + Exposure to interest rate risk concepts and metrics (e.g., earnings and economic value sensitivities, shock/stress scenarios). + Experience with data analysis tools (e.g., advanced Excel functions; SQL or BI tools a plus). Location: Memphis, TN (Onsite) About the Team: ALM Advisors operates within FHN Financial, a division of First Horizon Bank. The team provides consulting and analytics that support our clients' balance sheet management, interest rate risk assessment, and strategic planning. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $80k-96k yearly est. 44d ago
  • Mortgage Banker

    Renasant Bank 4.3company rating

    Franklin, TN job

    Job ID 2025-12944 The Mortgage Banker will be responsible for establishing and maintaining relationships with Renasant Bank Branch Managers, Realtors, and Builders throughout a designated service area for the purpose of generating production of all one to four family residential products (conforming, conventional, FHA, and VA, as well as other products as they become available). This individual will serve as the facilitator of the mortgage loan process and also must maintain productive relationship with mortgage operations staff. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities Originate all types of 1-4 family residential loans Maintain written goals that are created in conjunction with the Mortgage Banking Department Coordinate loan production throughout assigned service area Maintain prescribed system status report of all loan cases in process Report monthly on the calls made to banks, realtors, and builders Communicate with the Mortgage Banking department in order to clarify program changes or updates to branch personnel throughout assigned service area Counsel and communicate with the prospective borrower for the purpose of determining what loan products would be applicable Schedule appointments to take applications at a location (home, branch office, or work location) convenient to the customer, and work with the customer in the completion of an accurate application and acquisition of supporting documentation Gather additional information required for the closing of the mortgage which is requested by the Mortgage Banking Department in a timely manner and maintain a status report of all loans in process Assist customer with closing contingencies Prepare Good Faith Estimate and Truth-In-Lending within 72 hours from date of application on all applications taken Provide the Realtor (if applicable) with a weekly written review on the progress of the loan Educate and update branch personnel throughout immediate service area on identification of conforming loan requirements and how to answer customer inquiries Establish rapport with the local real estate community and update regularly on programs available by calling on realtors, builders, and attorneys that have an existing relationship with Renasant Bank for the solicitation of the origination of mortgage loans and to determine product needs and coordinate these needs with supervisor Survey local market areas regularly Establish priority accounts (realtors, builders, title companies, etc.) and visit respective offices at least once a week Conduct seminars for local realtors and new associates on different aspects of lending; i.e., conventional, FHA/VA, ARM's, CRA) Become active in local affiliations relative to mortgage loan production; i.e., Board of Realtors, Home Builders Association Perform all duties in compliance with state and federal regulations and internal policies and procedures as is applicable to the responsibilities of the position Attend production meetings as designated by management Maintain licenses and certifications, if applicable Work independently in an outside sales setting which requires reliable transportation Perform other related duties as assigned The aforementioned duties are all essential job functions of this position. Qualifications High School diploma or equivalent required Ability to originate 1-4 family residential mortgage products Thorough knowledge of FHLMC/FNMA, FHA, VA, and other general mortgage banking lending procedures and requirements Ability to communicate verbally and in writing and to deal cordially with the public Ability to organize time effectively Ability to learn and comprehend regulatory directives and procedures in a short period of time Ability to represent Renasant Bank in a professional manner projecting the image of "Customer Focused Banking" Ability to work independently and make decisions following state and federal regulatory guidelines Must have a reliable means of transportation to facilitate responsibilities Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
    $19k-29k yearly est. 3d ago
  • Teller Manager

    Firstbank 4.6company rating

    Franklin, TN job

    The Teller Manager efficiently manages and supervises the operations of the Teller area and sales activities of the Teller staff. Ensures customers are served promptly and department activity balances at the end of each business day. Collaborates with managers, supervisors and staff at all levels and from all locations to ensure FirstBank distinctive service excellence is delivered on a consistent basis. Essential Duties and Responsibilities: Monitor Teller execution of daily sales and service, ensuring best practices and high- quality service, bank established guidelines and brand model are delivered to maximize opportunities and meet customer financial needs; personally execute to the same level as needed. Answer escalated Teller staff and advanced customer inquiries as needed; engage Teller staff in the sales process using coaching and leadership strategies to encourage a consistent application of effective sales and referral activities. Manage and supervise daily operational standards for Teller staff, including but not limited to cash drawer security, daily balance of all cash drawers, item capture procedures, counterfeit currency identification, vault and branch cash management, balance ATM, etc. Assimilate new Tellers to the Bank through training and coaching; monitor Teller performance; schedule and supervise activities of Teller staff. Protect the bank from unnecessary risk or exposure by modeling bank procedures and confidentiality guidelines, including but not limited to currency transaction reports, suspicious activity reports, Regulation CC holds and documentation, robbery procedures, etc. Communicate and collaborate with Financial Center and Bank leadership regarding Teller activities and needs. May function as Security Coordinator for the branch when needed. Participate in marketing initiatives and represent the Bank at branch activities and community events. Model and provide consistent, distinctive service to all customers when delivering the FirstBank service experience. Manage Teller staff to achieve safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, and risk management policies, including following and monitoring security protocols. Regular and reliable attendance. Perform other duties as assigned. Qualification: Education: High school diploma or the equivalent required Experience: Minimum five years, with specific Teller experience required Certifications and Licenses: Must be bondable FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
    $30k-34k yearly est. Auto-Apply 4d ago
  • Senior Client Specialist - Asset Based Lending and International

    First Horizon Corp 3.9company rating

    Memphis, TN job

    The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible for managing client requests, facilitating account operations, and ensuring the accuracy and completion of documentation and transactions. The Client Specialist acts as a liaison between clients, associates, and internal partners to deliver a seamless client experience and support growth initiatives. This role places emphasis on relationship management and serving needs for teams and their portfolio of clients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Open new accounts and ensure complete, accurate documentation is obtained from clients * Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements * Image and index all deposit and client documentation to ensure proper recordkeeping * Perform account maintenance, including adding/removing signers and updating client records * Respond to client inquiries regarding bank products, services, account details, and policies; conduct account research, file and process fraud claims * Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients' operational needs * Demonstrate comprehensive knowledge of banking systems, internal processes, tools and resources available to associates, and controls designed to protect the bank and our clients * Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues * Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit * Demonstrate knowledge of the loan documentation process, including the ability to identify and differentiate internal loan documents, as well as an understanding of attorney-prepared documentation * Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients * Assist in generating reports from banking systems and platforms, accurately compiling relevant data in alignment with line of business and reporting needs, if requested * Assist with the preparation of bank materials, such as presentations, reports, client communications, or product information packets to support relationship management and client engagement strategies, if requested * Perform other duties and responsibilities as assigned SUPERVISORY RESPONSIBILITIES No supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: High school diploma or equivalent and 5+ years of experience or equivalent combination of education and experience. COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office suite CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $28k-33k yearly est. 60d+ ago
  • Event Coordinator and Program Manager

    Leaders Credit Union 3.7company rating

    Jackson, TN job

    Thank you for taking the time to review our Event Coordinator and Program Manager position. At Leaders Credit Union, our mission is to “Power your passion and make lives better.” We are very intentional about the hiring and interview process, which means we take our time. We want to make sure that you find the perfect career path! We truly appreciate your interest in Leaders Credit Union. Who is Leaders Credit Union? We are a member-owned financial cooperative. This means that we exist to serve the needs of the consumers who own accounts at Leaders Credit Union. They are owners, and their financial well-being is at the heart of every decision we make. We are one of the largest credit unions in West Tennessee, and one of the most stable. Our purpose is simple: to provide a sound, convenient alternative to traditional banking. What are our core values? As a team member of Leaders Credit Union, you would be asked to adhere to a specific set of core values. These values should govern all decisions that are made when serving our members' needs. These values are: Member Focused Team Oriented Community Minded Forward Thinking Trusted Partner Why Leaders? Leaders Credit Union has been ranked one of the Best Credit Unions to Work for three years in a row. So, what makes Leaders such a great place to work? Great benefits! We offer healthcare, vacation time, sick time, 401k options, and a profit-sharing plan (just to name a few!) Our Human Resources team is always looking to ensure that our benefit packages are competitive. Work with a mission! Our mission statement isn't just something written on a billboard, we truly look to “power your passion and make lives better.” That mission is lived out by member-facing personnel as well as our back-office employees. Extensive training! We go to great lengths to make sure you know your job responsibilities and are comfortable through a very thorough training process. But our training goes beyond that. We offer monthly classes on everything from mortgage products to conflict resolution. We give you the tools you need to succeed. Room for growth! At Leaders, you are only limited by your own ambition. Being part of a quickly growing financial institution leaves room for personal growth, and we do our best to promote from within whenever possible. What does a day as an Event Coordinator and Program Manager look like? As a member of the Marketing team, you may perform a variety of responsibilities. Responsibilities include, but are not limited to: • Planning and executing a wide range of events, managing budgets, logistics, and resources to ensure alignment with organizational goals and standards. • Managing vendor relationships and contracts to ensure timely delivery and seamless coordination. • Supporting foundation programs by managing calendars, budgets, and reports, and assisting with grants and donor engagement. • Coordinating community initiatives, sponsorships, and volunteer activities while representing Leaders Credit Union at events and building strong relationships with community partners. • Communicating professionally with vendors and partners, managing schedules and event documentation, assisting with promotions, and maintaining organized records. What is the schedule? Our hours for this position are 8:00 am to 5:00 pm Monday through Friday. This position combines both office-based work as well as on-site event support. Sometimes giving top-notch member service may require a little overtime, but we value work-life-balance and do our best to limit this. Occasional evening and weekend work may be required for events and community activities for this position. Does your skillset and experience line up? For this role, we are looking for someone who has: • Bachelor's degree in Event Management, Communications, Marketing, Nonprofit Management, or a related field (or equivalent experience) • 2-5 years of experience in event coordination, program management, or a related role • Demonstrated experience working with vendors and managing event logistics • Strong organizational skills with the ability to manage multiple projects and deadlines • Excellent written and verbal communication skills • High attention to detail and strong problem-solving abilities • Comfortable working both independently and collaboratively across teams • Proficiency in Microsoft Office, or similar tools; experience with event management software is a plus What is next? If you think this role is the perfect fit for you, please apply, and upload your resume online. Once you have applied you will receive an email from our system saying your application has been received. Keep an eye on your email over the next few weeks as this is our main form of communication. If the next step for you is an interview, we will reach out via email. If this position isn't the right fit at this time, we will keep your resume on file in case anything else comes available that you might be a great fit for. Thank you for choosing Leaders!
    $33k-39k yearly est. Auto-Apply 17d ago
  • Universal Banker (Float)

    Firstbank 4.6company rating

    Knoxville, TN job

    The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully selling bank products and services via the Bank's needs discovery process. Essential Duties & Responsibilities: Identify customer needs and provide appropriate guidance and perspective when recommending and explaining bank products and services, using established guidelines, brand model and service standards; make referrals to the appropriate Bank partners as customer needs dictate. Assist customers with transactional needs according to established guidelines, brand model and service standards, including answering basic and advanced customer inquiries regarding account balances, transaction history, service charges, interest rates, etc. as appropriate. Support Financial Center Manager operations performing Teller or Teller Manager and Financial Service Representative duties as needed. Build relationships with community businesses and consumer clients, achieving personal and branch targets and goals for new accounts and teller operations. Model consistent, distinctive service to all customers when delivering the FirstBank service experience. Practice and foster safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, and risk management policies; adhere to security protocols. Regular and reliable attendance. Perform other duties as assigned. Qualifications: Education High school diploma or the equivalent required Experience Minimum of one year, with specific bank experience preferred Certifications and Licenses Notary preferred FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
    $30k-34k yearly est. Auto-Apply 60d+ ago

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