Baskin-Robbins jobs in Marshfield, WI - 20 jobs

If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for. A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive results through continuous employee coaching, training, and sales and profit growth. They are also responsible for providing strong, positive leadership to his/her team to deliver Friendly guest experiences, serve the Freshest products, run the Cleanest restaurants, and provide the Fastest service. They are responsible for working with Restaurant Managers to oversee all aspects of the daily operations of the restaurant. A Multi-Unit Manager is generally responsible for leading the overall operations of multiple Dunkin' locations including recruiting, hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit Managers Responsibilities' include but are not limited to: Team Environment * Responsible for general Human Resource functions such as, but not limited to recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development * Ensure appropriate training tools are utilized Operational Excellence * Create and maintain a people first culture in the restaurant * Monitor, follow up and report training progress * Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws * Ensure Brand standards, recipes and systems are executed * Lead team meetings to communicate relevant operations information, e.g.seasonal products Profitability * Identify and support systems to control costs and maintain budgets * Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs * Support sales goals by developing action plans for seasonal forecasting * Ensure tools and systems are in place to roll out new products, systems and processes Skills/Qualifications * Associate's degree in related field or equivalent in education and experience * Fluent in English * Microsoft Office proficiency * Facilitation and presentation skills * Written and verbal communication skills Competencies / Guest Focus * Understands and exceeds guest expectations, needs and requirements * Develops and maintains guest relationships * Displays a sense of urgency with guests * Seeks ways to improve guest satisfaction; asks questions, commits to follow-through * Resolves guest concerns by following Brand recommended guest recovery process Passion for Results * Sets and maintains high standards for self and others, acts as a role model * Consistently meets or exceeds goals * Contributes to the overall team performance; understands how his/her role relates to others * Sets, prioritizes and maintains focus on important activities * Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results Problem Solving and Decision Making * Identifies and resolves issues and problems * Uses information at hand to make decisions and solve problems; includes others when necessary * Identifies root cause of a problem and implements a solution to prevent from recurring * Empowers others to make decisions and resolve issues Interpersonal Relationships & Influence * Develops and maintains relationships with team * Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments * Encourages collaboration and teamwork * Leads others; negotiates and takes effective action Building Effective Teams * Identifies and communicates team goals * Monitors progress, measures results and holds others accountable * Creates strong morale and engagement within the team * Accepts responsibilities for personal and team commitments * Recognizes and rewards employee's strengths, accomplishments and development * Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Conflict Management * Seeks to understand conflict through active listening * Recognizes conflicts as an opportunity to learn and improve * Resolves situations using facts involved, ensuring consistency with policies and procedures * Escalates issues as appropriate * Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills * Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly * Provides challenging assignments for the purpose of developing others * Uses coaching and feedback opportunities to improve performance * Identifies training needs and supports resources for development opportunities Leading with Vision * Sets clear, meaningful, challenging and attainable group goals and expectations that are aligned with those of the organization * Drives a clear vision or sense of purpose and clearly communicates to the team * Links mission, vision, values, goals and strategies to everyday work Strategic Thinking * Sees where current trends will lead, and how they may influence the organization's direction * Translates the vision for a program into clear strategies * Thinks in strategic terms and is able to make the connection across functional teams Proven success in QSR management and Multi Unit experience is required. Drive-thru experience service experience is essential. ?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727655"},"date Posted":"2025-09-18T10:58:16.857274+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"5590 Us Highway 10 E","address Locality":"Stevens Point","address Region":"WI","postal Code":"54482","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Multi Unit Manager

Looking for a Job That Fits Your Life? Whether you're squeezing in shifts between classes or school drop-offs, Dunkin' has your back. Dunkin' is the perfect place to earn money, gain experience, and have fun doing it. We're all about good vibes, great coffee, and flexible hours that work around your life. What You'll Do: * Bring the Energy - Greet guests with a smile and keep the vibe upbeat * Make the Magic - Craft coffee, Refreshers, and food like a pro (we'll train you!) * Work Smart - Balance speed and quality, especially during busy times * Connect with People - Build relationships with guests and teammates * Keep It Clean - Help maintain a tidy, welcoming space for everyone Why It's Perfect for You: * Flexible Scheduling - We work around your school/family schedules * Earn While You Learn - Discounted tuition available through SNHU for you * Build Your Resume - Learn teamwork, customer service, and leadership skills * Growth Opportunities - Move up to shift leader or manager if you're looking for more * Free Drinks & Discounts - Stay fueled during your shift (and save on your faves) Who We're Looking For: * People with a positive attitude and team spirit * Friendly, reliable, and ready to learn (no experience needed!) * Able to work early mornings, afternoons, or weekends - share your schedule so we can work around it! Ready to Join? If you're looking for a job that's fun, flexible, and full of opportunity, Dunkin' is the place to be. Apply now and let's make mornings better-together. We have a fresh brew of benefits perfect for you. * Flexible Schedule - Full-Time and Part-Time available * Free donut and coffee on shift! * Best in Class Training & Continuous Learning * Advancement Opportunities * Paid Time Off (full-time employees) * 401(k) Retirement Plan (full-time employees) * Education Discounts through Southern New Hampshire University * Tuition Benefits* * Medical, Dental and Vision (full-time employees) * Referral Program * Recognition Program * Community & Charitable Involvement What You'll Need to Succeed * You are 14 years of age or older (as permitted by law) * You bring great energy, attention to detail, and a love for making guests smile * Fluent in English (reading, writing, speaking, and hearing) * Eligible to work in the United States Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. ? Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10728020"},"date Posted":"2025-10-15T06:48:04.909885+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"4490 Rib Mountain","address Locality":"Wausau","address Region":"WI","postal Code":"54401","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Crew Member

We are currently hiring experienced, professional, growth-seeking restaurant Regional Supervisors throughout Wisconsin, Minnesota, and Michigan! Our Dunkin' / Baskin-Robbins Regional Supervisors oversee the operations, safety, systems, growth and development of our employees and business for a region of five to eight restaurants. Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin' Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable Certified Regional Supervisor through our paid, internal training program in six months and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified Regional Supervisors… …Are Set-Up to Be Successful, Long-Term: We train our Regional Supervisors to first understand how to lead and operate a single restaurant successfully, then move them, gradually, to oversee more locations. All Managerial hires start with the title "Management Trainee". We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility. As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, General Manager Certification, Multi-Unit Manager Certification, and Regional Supervisor Certification), in addition to any bonuses they may earn through regular restaurant results / metric achievements. Your timeline for training completion will vary, based on your training focus and proven ability to lead a successful, profitable restaurant. …Are Offered Competitive Compensation: * Base Pay: Certified Regional Supervisors' base pay starts at $60K per year. * Monthly Bonus: Regional Supervisors can earn up to an additional $1,600 per month hitting regular metric objectives. * Additional Bonus: When Regional Supervisor Area locations consistently hit our four greatest metrics, they can earn an additional $100 per week! * Year-End Bonuses: We award bonuses based on profit realized at year-end. * Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. * Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. * Several Other Merit-Based Bonuses! …Are Eligible for a NUMBER of Benefits: * Health Benefits (health, dental, and vision)* * 401k and 401K matching* * Short- and Long-Term Disability* * Flexible Spending Account* * Life Insurance* * Paid time off* * Paid training * Eligibility requirements …Are Eligible for Other Company Perks, Programs, and Advancement: * Use of Company Automobile (clean driving record permitting) * Use of Company Phone * Use of Company Laptop * Certified Regional Supervisors are eligible to advance into our Company Director Training Program and move to the next step of building their career at TMart! * Scholarship Opportunities (up to $3,000 per employee per year) * Flexible Schedules * Employee Assistance Program * Employee Discounts * Annual Apparel Gifts * Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: * Coaching and developing Restaurant Managers to effectively manage a singular restaurant. This includes the training and development of their knowledge and understanding of general business operations, financials, people development, staffing, problem-solving, safety and security, cleanliness, maintenance, follow-up, applicable laws, and compliance. Creates and executes effective action plans when objectives are not met and ensures correction of underperforming individuals / teams. * Communicating and confirming understanding of company goals, expectations, and initiatives to Restaurant Mangers. Ensuring communication is delivered, as needed, from Restaurant Managers to all required employees. Engaging the appropriate follow-up to see those goals, expectations and initiatives are realized. * Leading and developing high-performing Management Team Members by overseeing consistent recruitment selection, onboarding, training, mentoring, performance management, and ongoing professional development by providing training tools, honest feedback, coaching and support of personal and professional goals. * Promoting an environment where there is a sense of urgency to satisfy guests. Taking all proactive and reactive actions necessary to keep the guest service platform, location-specific needs, and feedback communicated and addressed. * Having systems and processes in place to confirm completion of regular reporting and all necessary tasks by all restaurants to ensure compliance of Company, Brand, State, and Federal requirements, as well as operational success. * Identifying and resolving issues in a timely manner. Identifying root cause of problems and guides the Restaurant Manager to implement solutions to prevent them from recurring. Using information at hand to make decisions and empowers others to make decisions as well. * Understanding and evaluating competition and applying expertise to address business opportunities. Oversees effective execution of all marketing requirement needs, initiatives, and product launches. * Communicating results, recognizing top performance, sharing best practices, and encouraging a collaborative, celebratory environment within the Area. * Ensures compliance with applicable laws within district, including Federal, State, and local labor laws. This position DOES have flexible hours, but Regional Supervisors must be available to work any shift that is required which includes all shifts, holidays, and weekends. Key Competencies: * FIVE YEARS previous leadership experience in retail, restaurant or hospitality management IS REQUIRED. * Must have a strong understanding of company financials and how to influence and ensure consistent, positive change in key restaurant metrics. * Organization and effective follow-up with teams is essential for success. * Produces professional and clear, concise communication (both written and spoken). * Demonstrates honesty, integrity, clean image, and a positive influence. * Identify, attract, recruit, and retain individuals with leadership and managerial talent. * Exercises good time-management and problem-solving. * All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727564"},"date Posted":"2025-09-18T10:58:13.774642+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"110 W. Bridge St","address Locality":"Wausau","address Region":"WI","postal Code":"54401","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Regional Supervisor

Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. ! Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: * Lead by example and support your team in delivering top-notch guest service * Keep operations running smoothly - prepping food, managing inventory, or handling cash * Train and coach crew members to be their best * Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards * Step in for the manager when needed, help make key decisions What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: * Lead by example and support your team in delivering top-notch guest service * Keep operations running smoothly - prepping food, managing inventory, or handling cash * Train and coach crew members to be their best * Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards * Step in for the manager when needed, help make key decisions What You Bring to the Table: * Previous experience in food service or retail (leadership experience is a plus!) * A positive attitude and strong communication skills * Ability to multitask and stay cool under pressure * Willingness to work flexible hours, including early mornings, weekends, and holidays * A team-first mindset and a passion for great coffee and customer service * Must be at least 18 years of age * You're fluent in English and eligible to work in the U.S. ?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727875"},"date Posted":"2025-10-16T06:48:02.205395+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"4490 Rib Mountain","address Locality":"Wausau","address Region":"WI","postal Code":"54401","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin'/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin' Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers… …Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant. All Managerial hires start with the title "Management Trainee". We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility. As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements. Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. …Are Offered Competitive Compensation: * Base Pay: Certified Managers' base pay starts at $46K to $56K per year. * Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. * Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! * Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. * Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. * Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. * Several Other Merit-Based Bonuses! …Are Eligible for a NUMBER of Benefits: * Health Benefits (health, dental, and vision)* * 401k and 401K matching* * Short and Long Term Disability* * Flexible Spending Account* * Life Insurance* * Paid time off* * Paid training * Eligibility requirements …Are Eligible for Other Company Perks, Programs, and Advancement: * Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! * Scholarship Opportunities (up to $3,000 per employee per year) * Flexible Schedules * Employee Assistance Program * Employee Discounts * Annual Apparel Gifts * Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. * Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. * Create and maintain a guest-focused culture in the restaurant. * Recruit, hire, onboard and develop restaurant team members. * Coach restaurant team members to drive sales, improve profitability and guest satisfaction. * Review guest feedback results and implement action plans to drive improvement. * Execute new product rollouts including training, marketing and sampling. * Control costs to help maximize profitability. * Completion of regular restaurant inventory and financial reporting. * Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. * Completion of vendor orders. * Conduct self-assessments and corresponding action plans. * Ensure restaurant budget is met as determined by Franchisee. * Communicates restaurant priorities, goals and results to restaurant team members. * Able to perform all responsibilities of restaurant team members. * Lead team meetings. * Deliver training to restaurant team members. * Plan, monitor, appraise and review employee performance. Key Competencies: * Previous leadership experience in retail, restaurant or hospitality. * Possesses an inspiring and motivating personality. * Strong analytical skills and business acumen. * Works well with others in a fun, fast-paced team environment. * Prompt and professional. * Demonstrates honesty, integrity, clean image, and a positive attitude. * Ability to train and develop a team. * Guest-focused. * Exercises good time-management and problem-solving * All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727678"},"date Posted":"2025-09-18T10:58:17.578705+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"4490 Rib Mountain","address Locality":"Wausau","address Region":"WI","postal Code":"54401","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Restaurant Manager

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Management Member for a Dunkin'/Baskin Robbin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise! We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin'/Baskin operational standards and deliver a great guest experience. Assistant Manager Responsibilities: * Work in a Team Environment * Support a respectful team environment * Communicate shift priorities, goals and results with team members * Support the training of crew members as requested * Provide coaching and feedback to crew members * Maintain Operational Excellence * Create and maintain a guest first culture in the restaurant * Resolve guest issues * Ensure Brand standards, recipes, and systems are executed * Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws * Drive Profitability * Drive sales goals and results * Execute restaurant standards and marketing initiatives * Manage cash over/short during shift * Ensure all products are prepared according to Brand standards Drives Sales Growth: * Takes accountability for understanding all in store marketing promotions * Executes new product roll-outs including selling to Guests and product execution * Ensures the restaurant is well maintained including cleanliness during shift * Utilizes appropriate suggestive selling * Brings product issues to the attention of Restaurant Manager Competencies: * Guest Focus * Understands and exceeds guest expectations, needs and requirements * Develops and maintains guest relationships * Displays a sense of urgency with guests * Seeks ways to improve guest satisfaction; asks questions, commits to follow-through * Resolves guest concerns by following Brand recommended guest recovery process * Passion for Results * Sets and maintains high standards for self and others, acts as a role model * Consistently meets or exceeds goals * Contributes to the overall team performance; understands how his/her role relates to others * Problem Solving and Decision Making * Identifies and resolves issues and problems * Uses information at hand to make decisions and solve problems; includes others when necessary * Interpersonal Relationships & Influence * Develops and maintains relationships with team without violating the fraternization policy. * Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Skills/Qualifications: * Restaurant, retail, or supervisory experience * Math and writing skills * Basic computer skills * High School diploma or equivalent Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727789"},"date Posted":"2025-09-18T10:58:19.938577+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"110 W. Bridge St","address Locality":"Wausau","address Region":"WI","postal Code":"54401","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assistant Manager

We are currently hiring experienced, professional, growth-seeking restaurant Regional Supervisors throughout Wisconsin, Minnesota, and Michigan! Our Dunkin' / Baskin-Robbins Regional Supervisors oversee the operations, safety, systems, growth and development of our employees and business for a region of five to eight restaurants. Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin' Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable Certified Regional Supervisor through our paid, internal training program in six months and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified Regional Supervisors… …Are Set-Up to Be Successful, Long-Term: We train our Regional Supervisors to first understand how to lead and operate a single restaurant successfully, then move them, gradually, to oversee more locations. All Managerial hires start with the title "Management Trainee". We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility. As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, General Manager Certification, Multi-Unit Manager Certification, and Regional Supervisor Certification), in addition to any bonuses they may earn through regular restaurant results / metric achievements. Your timeline for training completion will vary, based on your training focus and proven ability to lead a successful, profitable restaurant. …Are Offered Competitive Compensation: * Base Pay: Certified Regional Supervisors' base pay starts at $60K per year. * Monthly Bonus: Regional Supervisors can earn up to an additional $1,600 per month hitting regular metric objectives. * Additional Bonus: When Regional Supervisor Area locations consistently hit our four greatest metrics, they can earn an additional $100 per week! * Year-End Bonuses: We award bonuses based on profit realized at year-end. * Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. * Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. * Several Other Merit-Based Bonuses! …Are Eligible for a NUMBER of Benefits: * Health Benefits (health, dental, and vision)* * 401k and 401K matching* * Short- and Long-Term Disability* * Flexible Spending Account* * Life Insurance* * Paid time off* * Paid training * Eligibility requirements …Are Eligible for Other Company Perks, Programs, and Advancement: * Use of Company Automobile (clean driving record permitting) * Use of Company Phone * Use of Company Laptop * Certified Regional Supervisors are eligible to advance into our Company Director Training Program and move to the next step of building their career at TMart! * Scholarship Opportunities (up to $3,000 per employee per year) * Flexible Schedules * Employee Assistance Program * Employee Discounts * Annual Apparel Gifts * Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: * Coaching and developing Restaurant Managers to effectively manage a singular restaurant. This includes the training and development of their knowledge and understanding of general business operations, financials, people development, staffing, problem-solving, safety and security, cleanliness, maintenance, follow-up, applicable laws, and compliance. Creates and executes effective action plans when objectives are not met and ensures correction of underperforming individuals / teams. * Communicating and confirming understanding of company goals, expectations, and initiatives to Restaurant Mangers. Ensuring communication is delivered, as needed, from Restaurant Managers to all required employees. Engaging the appropriate follow-up to see those goals, expectations and initiatives are realized. * Leading and developing high-performing Management Team Members by overseeing consistent recruitment selection, onboarding, training, mentoring, performance management, and ongoing professional development by providing training tools, honest feedback, coaching and support of personal and professional goals. * Promoting an environment where there is a sense of urgency to satisfy guests. Taking all proactive and reactive actions necessary to keep the guest service platform, location-specific needs, and feedback communicated and addressed. * Having systems and processes in place to confirm completion of regular reporting and all necessary tasks by all restaurants to ensure compliance of Company, Brand, State, and Federal requirements, as well as operational success. * Identifying and resolving issues in a timely manner. Identifying root cause of problems and guides the Restaurant Manager to implement solutions to prevent them from recurring. Using information at hand to make decisions and empowers others to make decisions as well. * Understanding and evaluating competition and applying expertise to address business opportunities. Oversees effective execution of all marketing requirement needs, initiatives, and product launches. * Communicating results, recognizing top performance, sharing best practices, and encouraging a collaborative, celebratory environment within the Area. * Ensures compliance with applicable laws within district, including Federal, State, and local labor laws. This position DOES have flexible hours, but Regional Supervisors must be available to work any shift that is required which includes all shifts, holidays, and weekends. Key Competencies: * FIVE YEARS previous leadership experience in retail, restaurant or hospitality management IS REQUIRED. * Must have a strong understanding of company financials and how to influence and ensure consistent, positive change in key restaurant metrics. * Organization and effective follow-up with teams is essential for success. * Produces professional and clear, concise communication (both written and spoken). * Demonstrates honesty, integrity, clean image, and a positive influence. * Identify, attract, recruit, and retain individuals with leadership and managerial talent. * Exercises good time-management and problem-solving. * All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727565"},"date Posted":"2025-09-18T10:58:13.814466+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"617 Division St","address Locality":"Stevens Point","address Region":"WI","postal Code":"54482","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Regional Supervisor

Looking for a Job That Fits Your Life? Whether you're squeezing in shifts between classes or school drop-offs, Dunkin' has your back. Dunkin' is the perfect place to earn money, gain experience, and have fun doing it. We're all about good vibes, great coffee, and flexible hours that work around your life. What You'll Do: * Bring the Energy - Greet guests with a smile and keep the vibe upbeat * Make the Magic - Craft coffee, Refreshers, and food like a pro (we'll train you!) * Work Smart - Balance speed and quality, especially during busy times * Connect with People - Build relationships with guests and teammates * Keep It Clean - Help maintain a tidy, welcoming space for everyone Why It's Perfect for You: * Flexible Scheduling - We work around your school/family schedules * Earn While You Learn - Discounted tuition available through SNHU for you * Build Your Resume - Learn teamwork, customer service, and leadership skills * Growth Opportunities - Move up to shift leader or manager if you're looking for more * Free Drinks & Discounts - Stay fueled during your shift (and save on your faves) Who We're Looking For: * People with a positive attitude and team spirit * Friendly, reliable, and ready to learn (no experience needed!) * Able to work early mornings, afternoons, or weekends - share your schedule so we can work around it! Ready to Join? If you're looking for a job that's fun, flexible, and full of opportunity, Dunkin' is the place to be. Apply now and let's make mornings better-together. We have a fresh brew of benefits perfect for you. * Flexible Schedule - Full-Time and Part-Time available * Free donut and coffee on shift! * Best in Class Training & Continuous Learning * Advancement Opportunities * Paid Time Off (full-time employees) * 401(k) Retirement Plan (full-time employees) * Education Discounts through Southern New Hampshire University * Tuition Benefits* * Medical, Dental and Vision (full-time employees) * Referral Program * Recognition Program * Community & Charitable Involvement What You'll Need to Succeed * You are 14 years of age or older (as permitted by law) * You bring great energy, attention to detail, and a love for making guests smile * Fluent in English (reading, writing, speaking, and hearing) * Eligible to work in the United States Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. ? Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10728056"},"date Posted":"2025-10-14T16:48:03.137918+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"110 W. Bridge St","address Locality":"Wausau","address Region":"WI","postal Code":"54401","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Crew Member

Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. ! Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: * Lead by example and support your team in delivering top-notch guest service * Keep operations running smoothly - prepping food, managing inventory, or handling cash * Train and coach crew members to be their best * Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards * Step in for the manager when needed, help make key decisions What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: * Lead by example and support your team in delivering top-notch guest service * Keep operations running smoothly - prepping food, managing inventory, or handling cash * Train and coach crew members to be their best * Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards * Step in for the manager when needed, help make key decisions What You Bring to the Table: * Previous experience in food service or retail (leadership experience is a plus!) * A positive attitude and strong communication skills * Ability to multitask and stay cool under pressure * Willingness to work flexible hours, including early mornings, weekends, and holidays * A team-first mindset and a passion for great coffee and customer service * Must be at least 18 years of age * You're fluent in English and eligible to work in the U.S. ?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727915"},"date Posted":"2025-10-28T16:49:01.757919+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"110 W. Bridge St","address Locality":"Wausau","address Region":"WI","postal Code":"54401","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin'/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin' Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers… …Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant. All Managerial hires start with the title "Management Trainee". We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility. As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements. Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. …Are Offered Competitive Compensation: * Base Pay: Certified Managers' base pay starts at $46K to $56K per year. * Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. * Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! * Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. * Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. * Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. * Several Other Merit-Based Bonuses! …Are Eligible for a NUMBER of Benefits: * Health Benefits (health, dental, and vision)* * 401k and 401K matching* * Short and Long Term Disability* * Flexible Spending Account* * Life Insurance* * Paid time off* * Paid training * Eligibility requirements …Are Eligible for Other Company Perks, Programs, and Advancement: * Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! * Scholarship Opportunities (up to $3,000 per employee per year) * Flexible Schedules * Employee Assistance Program * Employee Discounts * Annual Apparel Gifts * Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. * Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. * Create and maintain a guest-focused culture in the restaurant. * Recruit, hire, onboard and develop restaurant team members. * Coach restaurant team members to drive sales, improve profitability and guest satisfaction. * Review guest feedback results and implement action plans to drive improvement. * Execute new product rollouts including training, marketing and sampling. * Control costs to help maximize profitability. * Completion of regular restaurant inventory and financial reporting. * Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. * Completion of vendor orders. * Conduct self-assessments and corresponding action plans. * Ensure restaurant budget is met as determined by Franchisee. * Communicates restaurant priorities, goals and results to restaurant team members. * Able to perform all responsibilities of restaurant team members. * Lead team meetings. * Deliver training to restaurant team members. * Plan, monitor, appraise and review employee performance. Key Competencies: * Previous leadership experience in retail, restaurant or hospitality. * Possesses an inspiring and motivating personality. * Strong analytical skills and business acumen. * Works well with others in a fun, fast-paced team environment. * Prompt and professional. * Demonstrates honesty, integrity, clean image, and a positive attitude. * Ability to train and develop a team. * Guest-focused. * Exercises good time-management and problem-solving * All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727713"},"date Posted":"2025-09-18T10:58:18.533766+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"110 W. Bridge St","address Locality":"Wausau","address Region":"WI","postal Code":"54401","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Restaurant Manager

We are currently hiring experienced, professional, growth-seeking restaurant Regional Supervisors throughout Wisconsin, Minnesota, and Michigan! Our Dunkin' / Baskin-Robbins Regional Supervisors oversee the operations, safety, systems, growth and development of our employees and business for a region of five to eight restaurants. Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin' Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable Certified Regional Supervisor through our paid, internal training program in six months and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified Regional Supervisors… …Are Set-Up to Be Successful, Long-Term: We train our Regional Supervisors to first understand how to lead and operate a single restaurant successfully, then move them, gradually, to oversee more locations. All Managerial hires start with the title "Management Trainee". We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility. As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, General Manager Certification, Multi-Unit Manager Certification, and Regional Supervisor Certification), in addition to any bonuses they may earn through regular restaurant results / metric achievements. Your timeline for training completion will vary, based on your training focus and proven ability to lead a successful, profitable restaurant. …Are Offered Competitive Compensation: * Base Pay: Certified Regional Supervisors' base pay starts at $60K per year. * Monthly Bonus: Regional Supervisors can earn up to an additional $1,600 per month hitting regular metric objectives. * Additional Bonus: When Regional Supervisor Area locations consistently hit our four greatest metrics, they can earn an additional $100 per week! * Year-End Bonuses: We award bonuses based on profit realized at year-end. * Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. * Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. * Several Other Merit-Based Bonuses! …Are Eligible for a NUMBER of Benefits: * Health Benefits (health, dental, and vision)* * 401k and 401K matching* * Short- and Long-Term Disability* * Flexible Spending Account* * Life Insurance* * Paid time off* * Paid training * Eligibility requirements …Are Eligible for Other Company Perks, Programs, and Advancement: * Use of Company Automobile (clean driving record permitting) * Use of Company Phone * Use of Company Laptop * Certified Regional Supervisors are eligible to advance into our Company Director Training Program and move to the next step of building their career at TMart! * Scholarship Opportunities (up to $3,000 per employee per year) * Flexible Schedules * Employee Assistance Program * Employee Discounts * Annual Apparel Gifts * Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: * Coaching and developing Restaurant Managers to effectively manage a singular restaurant. This includes the training and development of their knowledge and understanding of general business operations, financials, people development, staffing, problem-solving, safety and security, cleanliness, maintenance, follow-up, applicable laws, and compliance. Creates and executes effective action plans when objectives are not met and ensures correction of underperforming individuals / teams. * Communicating and confirming understanding of company goals, expectations, and initiatives to Restaurant Mangers. Ensuring communication is delivered, as needed, from Restaurant Managers to all required employees. Engaging the appropriate follow-up to see those goals, expectations and initiatives are realized. * Leading and developing high-performing Management Team Members by overseeing consistent recruitment selection, onboarding, training, mentoring, performance management, and ongoing professional development by providing training tools, honest feedback, coaching and support of personal and professional goals. * Promoting an environment where there is a sense of urgency to satisfy guests. Taking all proactive and reactive actions necessary to keep the guest service platform, location-specific needs, and feedback communicated and addressed. * Having systems and processes in place to confirm completion of regular reporting and all necessary tasks by all restaurants to ensure compliance of Company, Brand, State, and Federal requirements, as well as operational success. * Identifying and resolving issues in a timely manner. Identifying root cause of problems and guides the Restaurant Manager to implement solutions to prevent them from recurring. Using information at hand to make decisions and empowers others to make decisions as well. * Understanding and evaluating competition and applying expertise to address business opportunities. Oversees effective execution of all marketing requirement needs, initiatives, and product launches. * Communicating results, recognizing top performance, sharing best practices, and encouraging a collaborative, celebratory environment within the Area. * Ensures compliance with applicable laws within district, including Federal, State, and local labor laws. This position DOES have flexible hours, but Regional Supervisors must be available to work any shift that is required which includes all shifts, holidays, and weekends. Key Competencies: * FIVE YEARS previous leadership experience in retail, restaurant or hospitality management IS REQUIRED. * Must have a strong understanding of company financials and how to influence and ensure consistent, positive change in key restaurant metrics. * Organization and effective follow-up with teams is essential for success. * Produces professional and clear, concise communication (both written and spoken). * Demonstrates honesty, integrity, clean image, and a positive influence. * Identify, attract, recruit, and retain individuals with leadership and managerial talent. * Exercises good time-management and problem-solving. * All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727580"},"date Posted":"2025-09-18T10:58:14.418430+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"5590 Us Highway 10 E","address Locality":"Stevens Point","address Region":"WI","postal Code":"54482","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Regional Supervisor

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Management Member for a Dunkin'/Baskin Robbin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise! We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin'/Baskin operational standards and deliver a great guest experience. Assistant Manager Responsibilities: * Work in a Team Environment * Support a respectful team environment * Communicate shift priorities, goals and results with team members * Support the training of crew members as requested * Provide coaching and feedback to crew members * Maintain Operational Excellence * Create and maintain a guest first culture in the restaurant * Resolve guest issues * Ensure Brand standards, recipes, and systems are executed * Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws * Drive Profitability * Drive sales goals and results * Execute restaurant standards and marketing initiatives * Manage cash over/short during shift * Ensure all products are prepared according to Brand standards Drives Sales Growth: * Takes accountability for understanding all in store marketing promotions * Executes new product roll-outs including selling to Guests and product execution * Ensures the restaurant is well maintained including cleanliness during shift * Utilizes appropriate suggestive selling * Brings product issues to the attention of Restaurant Manager Competencies: * Guest Focus * Understands and exceeds guest expectations, needs and requirements * Develops and maintains guest relationships * Displays a sense of urgency with guests * Seeks ways to improve guest satisfaction; asks questions, commits to follow-through * Resolves guest concerns by following Brand recommended guest recovery process * Passion for Results * Sets and maintains high standards for self and others, acts as a role model * Consistently meets or exceeds goals * Contributes to the overall team performance; understands how his/her role relates to others * Problem Solving and Decision Making * Identifies and resolves issues and problems * Uses information at hand to make decisions and solve problems; includes others when necessary * Interpersonal Relationships & Influence * Develops and maintains relationships with team without violating the fraternization policy. * Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Skills/Qualifications: * Restaurant, retail, or supervisory experience * Math and writing skills * Basic computer skills * High School diploma or equivalent Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727805"},"date Posted":"2025-09-18T10:58:20.193395+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"5590 Us Highway 10 E","address Locality":"Stevens Point","address Region":"WI","postal Code":"54482","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assistant Manager

Looking for a Job That Fits Your Life? Whether you're squeezing in shifts between classes or school drop-offs, Dunkin' has your back. Dunkin' is the perfect place to earn money, gain experience, and have fun doing it. We're all about good vibes, great coffee, and flexible hours that work around your life. What You'll Do: * Bring the Energy - Greet guests with a smile and keep the vibe upbeat * Make the Magic - Craft coffee, Refreshers, and food like a pro (we'll train you!) * Work Smart - Balance speed and quality, especially during busy times * Connect with People - Build relationships with guests and teammates * Keep It Clean - Help maintain a tidy, welcoming space for everyone Why It's Perfect for You: * Flexible Scheduling - We work around your school/family schedules * Earn While You Learn - Discounted tuition available through SNHU for you * Build Your Resume - Learn teamwork, customer service, and leadership skills * Growth Opportunities - Move up to shift leader or manager if you're looking for more * Free Drinks & Discounts - Stay fueled during your shift (and save on your faves) Who We're Looking For: * People with a positive attitude and team spirit * Friendly, reliable, and ready to learn (no experience needed!) * Able to work early mornings, afternoons, or weekends - share your schedule so we can work around it! Ready to Join? If you're looking for a job that's fun, flexible, and full of opportunity, Dunkin' is the place to be. Apply now and let's make mornings better-together. We have a fresh brew of benefits perfect for you. * Flexible Schedule - Full-Time and Part-Time available * Free donut and coffee on shift! * Best in Class Training & Continuous Learning * Advancement Opportunities * Paid Time Off (full-time employees) * 401(k) Retirement Plan (full-time employees) * Education Discounts through Southern New Hampshire University * Tuition Benefits* * Medical, Dental and Vision (full-time employees) * Referral Program * Recognition Program * Community & Charitable Involvement What You'll Need to Succeed * You are 14 years of age or older (as permitted by law) * You bring great energy, attention to detail, and a love for making guests smile * Fluent in English (reading, writing, speaking, and hearing) * Eligible to work in the United States Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. ? Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10728057"},"date Posted":"2025-10-14T16:48:03.166152+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"617 Division St","address Locality":"Stevens Point","address Region":"WI","postal Code":"54482","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Crew Member

Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. ! Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: * Lead by example and support your team in delivering top-notch guest service * Keep operations running smoothly - prepping food, managing inventory, or handling cash * Train and coach crew members to be their best * Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards * Step in for the manager when needed, help make key decisions What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: * Lead by example and support your team in delivering top-notch guest service * Keep operations running smoothly - prepping food, managing inventory, or handling cash * Train and coach crew members to be their best * Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards * Step in for the manager when needed, help make key decisions What You Bring to the Table: * Previous experience in food service or retail (leadership experience is a plus!) * A positive attitude and strong communication skills * Ability to multitask and stay cool under pressure * Willingness to work flexible hours, including early mornings, weekends, and holidays * A team-first mindset and a passion for great coffee and customer service * Must be at least 18 years of age * You're fluent in English and eligible to work in the U.S. ?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727916"},"date Posted":"2025-12-05T08:48:01.624973+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"617 Division St","address Locality":"Stevens Point","address Region":"WI","postal Code":"54482","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin'/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin' Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers… …Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant. All Managerial hires start with the title "Management Trainee". We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility. As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements. Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. …Are Offered Competitive Compensation: * Base Pay: Certified Managers' base pay starts at $46K to $56K per year. * Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. * Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! * Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. * Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. * Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. * Several Other Merit-Based Bonuses! …Are Eligible for a NUMBER of Benefits: * Health Benefits (health, dental, and vision)* * 401k and 401K matching* * Short and Long Term Disability* * Flexible Spending Account* * Life Insurance* * Paid time off* * Paid training * Eligibility requirements …Are Eligible for Other Company Perks, Programs, and Advancement: * Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! * Scholarship Opportunities (up to $3,000 per employee per year) * Flexible Schedules * Employee Assistance Program * Employee Discounts * Annual Apparel Gifts * Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. * Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. * Create and maintain a guest-focused culture in the restaurant. * Recruit, hire, onboard and develop restaurant team members. * Coach restaurant team members to drive sales, improve profitability and guest satisfaction. * Review guest feedback results and implement action plans to drive improvement. * Execute new product rollouts including training, marketing and sampling. * Control costs to help maximize profitability. * Completion of regular restaurant inventory and financial reporting. * Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. * Completion of vendor orders. * Conduct self-assessments and corresponding action plans. * Ensure restaurant budget is met as determined by Franchisee. * Communicates restaurant priorities, goals and results to restaurant team members. * Able to perform all responsibilities of restaurant team members. * Lead team meetings. * Deliver training to restaurant team members. * Plan, monitor, appraise and review employee performance. Key Competencies: * Previous leadership experience in retail, restaurant or hospitality. * Possesses an inspiring and motivating personality. * Strong analytical skills and business acumen. * Works well with others in a fun, fast-paced team environment. * Prompt and professional. * Demonstrates honesty, integrity, clean image, and a positive attitude. * Ability to train and develop a team. * Guest-focused. * Exercises good time-management and problem-solving * All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727729"},"date Posted":"2025-09-18T10:58:19.065556+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"5590 Us Highway 10 E","address Locality":"Stevens Point","address Region":"WI","postal Code":"54482","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Restaurant Manager

If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for. A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive results through continuous employee coaching, training, and sales and profit growth. They are also responsible for providing strong, positive leadership to his/her team to deliver Friendly guest experiences, serve the Freshest products, run the Cleanest restaurants, and provide the Fastest service. They are responsible for working with Restaurant Managers to oversee all aspects of the daily operations of the restaurant. A Multi-Unit Manager is generally responsible for leading the overall operations of multiple Dunkin' locations including recruiting, hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit Managers Responsibilities' include but are not limited to: Team Environment * Responsible for general Human Resource functions such as, but not limited to recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development * Ensure appropriate training tools are utilized Operational Excellence * Create and maintain a people first culture in the restaurant * Monitor, follow up and report training progress * Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws * Ensure Brand standards, recipes and systems are executed * Lead team meetings to communicate relevant operations information, e.g.seasonal products Profitability * Identify and support systems to control costs and maintain budgets * Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs * Support sales goals by developing action plans for seasonal forecasting * Ensure tools and systems are in place to roll out new products, systems and processes Skills/Qualifications * Associate's degree in related field or equivalent in education and experience * Fluent in English * Microsoft Office proficiency * Facilitation and presentation skills * Written and verbal communication skills Competencies / Guest Focus * Understands and exceeds guest expectations, needs and requirements * Develops and maintains guest relationships * Displays a sense of urgency with guests * Seeks ways to improve guest satisfaction; asks questions, commits to follow-through * Resolves guest concerns by following Brand recommended guest recovery process Passion for Results * Sets and maintains high standards for self and others, acts as a role model * Consistently meets or exceeds goals * Contributes to the overall team performance; understands how his/her role relates to others * Sets, prioritizes and maintains focus on important activities * Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results Problem Solving and Decision Making * Identifies and resolves issues and problems * Uses information at hand to make decisions and solve problems; includes others when necessary * Identifies root cause of a problem and implements a solution to prevent from recurring * Empowers others to make decisions and resolve issues Interpersonal Relationships & Influence * Develops and maintains relationships with team * Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments * Encourages collaboration and teamwork * Leads others; negotiates and takes effective action Building Effective Teams * Identifies and communicates team goals * Monitors progress, measures results and holds others accountable * Creates strong morale and engagement within the team * Accepts responsibilities for personal and team commitments * Recognizes and rewards employee's strengths, accomplishments and development * Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Conflict Management * Seeks to understand conflict through active listening * Recognizes conflicts as an opportunity to learn and improve * Resolves situations using facts involved, ensuring consistency with policies and procedures * Escalates issues as appropriate * Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills * Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly * Provides challenging assignments for the purpose of developing others * Uses coaching and feedback opportunities to improve performance * Identifies training needs and supports resources for development opportunities Leading with Vision * Sets clear, meaningful, challenging and attainable group goals and expectations that are aligned with those of the organization * Drives a clear vision or sense of purpose and clearly communicates to the team * Links mission, vision, values, goals and strategies to everyday work Strategic Thinking * Sees where current trends will lead, and how they may influence the organization's direction * Translates the vision for a program into clear strategies * Thinks in strategic terms and is able to make the connection across functional teams Proven success in QSR management and Multi Unit experience is required. Drive-thru experience service experience is essential. ?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727640"},"date Posted":"2025-09-18T10:58:16.113556+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"617 Division St","address Locality":"Stevens Point","address Region":"WI","postal Code":"54482","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Multi Unit Manager

Looking for a Job That Fits Your Life? Whether you're squeezing in shifts between classes or school drop-offs, Dunkin' has your back. Dunkin' is the perfect place to earn money, gain experience, and have fun doing it. We're all about good vibes, great coffee, and flexible hours that work around your life. What You'll Do: * Bring the Energy - Greet guests with a smile and keep the vibe upbeat * Make the Magic - Craft coffee, Refreshers, and food like a pro (we'll train you!) * Work Smart - Balance speed and quality, especially during busy times * Connect with People - Build relationships with guests and teammates * Keep It Clean - Help maintain a tidy, welcoming space for everyone Why It's Perfect for You: * Flexible Scheduling - We work around your school/family schedules * Earn While You Learn - Discounted tuition available through SNHU for you * Build Your Resume - Learn teamwork, customer service, and leadership skills * Growth Opportunities - Move up to shift leader or manager if you're looking for more * Free Drinks & Discounts - Stay fueled during your shift (and save on your faves) Who We're Looking For: * People with a positive attitude and team spirit * Friendly, reliable, and ready to learn (no experience needed!) * Able to work early mornings, afternoons, or weekends - share your schedule so we can work around it! Ready to Join? If you're looking for a job that's fun, flexible, and full of opportunity, Dunkin' is the place to be. Apply now and let's make mornings better-together. We have a fresh brew of benefits perfect for you. * Flexible Schedule - Full-Time and Part-Time available * Free donut and coffee on shift! * Best in Class Training & Continuous Learning * Advancement Opportunities * Paid Time Off (full-time employees) * 401(k) Retirement Plan (full-time employees) * Education Discounts through Southern New Hampshire University * Tuition Benefits* * Medical, Dental and Vision (full-time employees) * Referral Program * Recognition Program * Community & Charitable Involvement What You'll Need to Succeed * You are 14 years of age or older (as permitted by law) * You bring great energy, attention to detail, and a love for making guests smile * Fluent in English (reading, writing, speaking, and hearing) * Eligible to work in the United States Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. ? Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10728072"},"date Posted":"2025-10-14T16:48:03.357303+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"5590 Us Highway 10 E","address Locality":"Stevens Point","address Region":"WI","postal Code":"54482","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Crew Member

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Management Member for a Dunkin'/Baskin Robbin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise! We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin'/Baskin operational standards and deliver a great guest experience. Assistant Manager Responsibilities: * Work in a Team Environment * Support a respectful team environment * Communicate shift priorities, goals and results with team members * Support the training of crew members as requested * Provide coaching and feedback to crew members * Maintain Operational Excellence * Create and maintain a guest first culture in the restaurant * Resolve guest issues * Ensure Brand standards, recipes, and systems are executed * Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws * Drive Profitability * Drive sales goals and results * Execute restaurant standards and marketing initiatives * Manage cash over/short during shift * Ensure all products are prepared according to Brand standards Drives Sales Growth: * Takes accountability for understanding all in store marketing promotions * Executes new product roll-outs including selling to Guests and product execution * Ensures the restaurant is well maintained including cleanliness during shift * Utilizes appropriate suggestive selling * Brings product issues to the attention of Restaurant Manager Competencies: * Guest Focus * Understands and exceeds guest expectations, needs and requirements * Develops and maintains guest relationships * Displays a sense of urgency with guests * Seeks ways to improve guest satisfaction; asks questions, commits to follow-through * Resolves guest concerns by following Brand recommended guest recovery process * Passion for Results * Sets and maintains high standards for self and others, acts as a role model * Consistently meets or exceeds goals * Contributes to the overall team performance; understands how his/her role relates to others * Problem Solving and Decision Making * Identifies and resolves issues and problems * Uses information at hand to make decisions and solve problems; includes others when necessary * Interpersonal Relationships & Influence * Develops and maintains relationships with team without violating the fraternization policy. * Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Skills/Qualifications: * Restaurant, retail, or supervisory experience * Math and writing skills * Basic computer skills * High School diploma or equivalent Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727790"},"date Posted":"2025-09-18T10:58:19.953121+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"617 Division St","address Locality":"Stevens Point","address Region":"WI","postal Code":"54482","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assistant Manager

We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin'/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin' Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers… …Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant. All Managerial hires start with the title "Management Trainee". We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility. As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements. Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. …Are Offered Competitive Compensation: * Base Pay: Certified Managers' base pay starts at $46K to $56K per year. * Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. * Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! * Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. * Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. * Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. * Several Other Merit-Based Bonuses! …Are Eligible for a NUMBER of Benefits: * Health Benefits (health, dental, and vision)* * 401k and 401K matching* * Short and Long Term Disability* * Flexible Spending Account* * Life Insurance* * Paid time off* * Paid training * Eligibility requirements …Are Eligible for Other Company Perks, Programs, and Advancement: * Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! * Scholarship Opportunities (up to $3,000 per employee per year) * Flexible Schedules * Employee Assistance Program * Employee Discounts * Annual Apparel Gifts * Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. * Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. * Create and maintain a guest-focused culture in the restaurant. * Recruit, hire, onboard and develop restaurant team members. * Coach restaurant team members to drive sales, improve profitability and guest satisfaction. * Review guest feedback results and implement action plans to drive improvement. * Execute new product rollouts including training, marketing and sampling. * Control costs to help maximize profitability. * Completion of regular restaurant inventory and financial reporting. * Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. * Completion of vendor orders. * Conduct self-assessments and corresponding action plans. * Ensure restaurant budget is met as determined by Franchisee. * Communicates restaurant priorities, goals and results to restaurant team members. * Able to perform all responsibilities of restaurant team members. * Lead team meetings. * Deliver training to restaurant team members. * Plan, monitor, appraise and review employee performance. Key Competencies: * Previous leadership experience in retail, restaurant or hospitality. * Possesses an inspiring and motivating personality. * Strong analytical skills and business acumen. * Works well with others in a fun, fast-paced team environment. * Prompt and professional. * Demonstrates honesty, integrity, clean image, and a positive attitude. * Ability to train and develop a team. * Guest-focused. * Exercises good time-management and problem-solving * All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727714"},"date Posted":"2025-09-18T10:58:18.565220+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"617 Division St","address Locality":"Stevens Point","address Region":"WI","postal Code":"54482","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Restaurant Manager