Automobile Brand Ambassador
Berglund/Farrell Automotive job in Lynchburg, VA
Come join our team at Kia of Lynchburg. We are we are the Largest and most successful auto group in the region. Experienced salespeople are Making Between 45,000 and 90,000 . Our desire is to see you have a long lasting successful career with us and to see you move up the ladder of success in our organization!
Working as a key member of our team, the Brand Ambassador is a well-informed adviser who is extremely knowledgeable on vehicle selection, performance, accessories, efficiency, safety, features and functions, and financing options associated with our new and used vehicle inventory. The Sales Consultant confidently presents new and pre-owned vehicles to our customers in an attractive and highly informative fashion that promotes a prompt sale. In addition, our Sales Consultant is expected to maintain an ongoing relationship / communication with our customers in order to encourage networking and repeat business.
Responsibilities
The following is a representative list of duties and responsibilities associated with this position: -- Expertly help the customer locate/select a vehicle and options best suited to the customer's needs -- Articulate vehicle selection, attributes, model options, features, purchase and finance options, and dealership policies/services -- Responsibly conduct a vehicle test drive -- Negotiate sale closure in a clear, concise, and highly ethical fashion -- Complete all sales documentation in a comprehensive and accurate manner -- Facilitate delivery by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements -- Current knowledge with regard to promotions, financing options, value-add products/services, servicing plans, and industry trends Support during training period is available.
We are using a powerful CRM program to follow up on our customers. This is a must have skill! phone skills, internet skills, social media are all must have skills to make a professional livelihood.
Qualifications
The ideal Brand Ambassador candidate will have good communication skills, proven sales performance record (any industry), professional appearance, outgoing personality, and a willingness to continuously prospect in order to sell a maximum number of vehicles on an ongoing basis.
Auto-ApplyAutomotive Parts Manager
Berglund/Farrell Automotive job in Virginia
Description of the role: As the Parts Manager you will be responsible for overseeing and optimizing the operation. You will play a pivotal role in providing exceptional customer service and timely delivery of quality parts to customers and maintaining strong relationships with suppliers.
Responsibilities:
Inventory management
Ordering and receiving parts
Supervising staff
Ensuring accurate record-keeping
Requirements:
Prior experience in automotive parts management
Strong organizational and communication skills
Knowledge of automotive parts and accessories
Ability to work in a fast-paced environment
Benefits:
Salary + commission pay plan.
Health, dental, vision, life, and disability benefits.
401(k) retirement plan.
Paid time off.
Closed on Sundays.
Ongoing training and professional development.
Employee discounts on vehicle purchases and service.
About the Company:
Automotive is a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia, dedicated to providing exceptional vehicles and service to our valued customers.
Berglund Automotive and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against based upon disability.
Auto-ApplyStore Manager
Fredericksburg, VA job
The Store Manager leads all retail store operations with a focus on quality and service to ensure that our customers have a memorable experience. This professional provides people leadership, coaching, cash/expense management, inventory control, loss prevention, safety, and store appearance.
What You'll Get
Competitive weekly pay and bonus opportunities.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at *************************
What You'll Do
Oversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling.
Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations.
In conjunction with the other field leaders, ensure that every technician is SafeTech™ certified and through training, re-training and coaching that all technicians are performing quality installs or repairs on every job.
Provide guidance and positive reinforcement surrounding proper vehicle and equipment maintenance and required recordkeeping -- occasionally collaborating with marketing associates to ensure the right materials are properly displayed.
Provide world class customer service by responding quickly to client complaints/warranty issues.
All other duties as assigned.
What You'll Need
High School Diploma/GED/Equivalent OR 5-7 years leadership/supervisory experience, preferred.
Valid state-issued driver's license required.
3+ years of leadership experience with an innovative approach toward incenting performance.
3-5 years of experience in retail or service center environments; automotive experience preferred.
Proficiency with Microsoft Office Suite, web applications, and general office equipment.
Excellent communication skills with the ability to influence, persuade, engage and have crucial conversations with a mobile workforce.
Comfort working outside in a variety of weather conditions.
Present a professional appearance and wear personal protective equipment.
Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.
#LI-RECRUITERTAG
This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
--
Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs".
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Careers ***************************
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Internet Sales Manager
Richmond, VA job
Moore Cadillac/Subaru of Richmond, the number one Subaru dealership in the District, is fast growing, and seeking a dynamic and results-oriented Team Leader to lead our team in a fast-paced environment. The ideal candidate will possess strong organizational skills and a proven track record in automotive sales or retail. This is an opportunity to lead a team that is setting sales records throughout the country. Do you have what it takes to lead? then you should consider this opportunity!
Duties
Oversee daily operations of the Business Development Center team to ensure efficiency and productivity within the team.
Develop and implement sales strategies to achieve company goals and sales appointments
Train, mentor, and motivate staff to enhance performance and customer service.
Monitor and analyze metrics such as appt. scheduling, conversion, customer satisfaction etc.
Foster relationships with clients through effective communication and negotiation skills.
Monitor team performance and provide constructive feedback for continuous improvement.
Ensure compliance with company policies and procedures.
Experience
Previous experience in a similar role, preferably in automotive sales or retail.
Strong organizational skills with the ability to multitask effectively.
Proficiency in relevant software applications (CRM's) for inventory management and sales tracking.
Bilingual candidates are encouraged to apply, as effective communication is key in this role.
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Work Location: In person
Job Type: Full-time
Benefits:
401(k)
401(k) 10% Match
401(k) matching
Health insurance
Opportunities for advancement
Paid time off
Application Question(s):
Do you have previous automotive sales/internet management experience?
License/Certification:
Driver's License (Required)
Work Location: In person
Service Desk Analyst - Level II,Team Lead
Arlington, VA job
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at **************
About the Opportunity
DMI is seeking a dedicated and experienced Service Desk Level II to manage Tier 1 support operations for a federal government client in Arlington, VA.
Duties and Responsibilities:
Lead and manage the client's Tier 1 Service Desk team to meet established Service Level Agreements (SLAs) and performance metrics.
Mentor Technical Service Representatives, providing guidance on delivering high-quality technical support and customer service.
Ensure proper staffing coverage and adjust schedules as needed to maintain operational efficiency and SLA compliance.
Monitor and report on deskside support incidents and service requests, ensuring timely and accurate ticket resolution.
Establish and promote industry best practices, ensuring compliance with internal policies and client standards.
Create, analyze, and present performance metrics, trend reports, and service improvement recommendations to management.
Support business development and proposal efforts by contributing technical insight and leadership experience.
Drive the development and implementation of training programs for onboarding and continuous learning of support staff.
Qualifications
Education & Experience Requirements:
Bachelor's degree in Computer Science, Information Systems, or a related discipline.
5+ years of experience in an IT service desk or technical support management role.
Experience managing a support team of 10 or more personnel in a high-demand environment.
Demonstrated ability to implement service improvement initiatives and training programs.
Required Skills & Certifications:
Proven leadership and team-building skills within an IT support environment.
Expertise in ITIL-based service design and operations management.
Strong customer service orientation and experience managing client-facing support functions.
Excellent written and verbal communication skills, with experience presenting to senior stakeholders, including government officials.
ITIL v3 or v4 Foundations certification.
HDI certification (or equivalent service desk leadership certification).
Preferred Skills:
Experience supporting federal government environments.
Must be able to work flexible shifts, including nights and weekends, as needed.
Ability to obtain a security clearance
Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance.
Min Citizenship Status Required: US Citizen
Physical Requirements: No Physical requirement needed for this position.
Location: Arlington, VA
#LI-MP1
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
Do What's Right - We lead with honesty and integrity.
Own the Outcome - We take responsibility and deliver.
Deliver for Our Customers - We are relentless about delivering value.
Think Bold, Act Smart - We innovate with purpose.
Win Together - We collaborate and celebrate our success.
These values aren't just ideals-they show up in how we support every part of your well-being:
Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
Auto-ApplyClient Service Team Lead
Arlington, VA job
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at *************
About the Opportunity
DMI, LLC is seeking a Client Service Team Lead to join us.
Duties and Responsibilities:
Personnel for a Client Services Team Lead, Executive Support Services Lead, and Client Service Asset Management Lead.
The core requirements include: ITIL v 4 Foundation and Intermediate certification
Strong organizational and project management skills to handle complex asset lifecycle tasks.
Excellent verbal and written communication to collaborate with technical and non-technical stakeholders.
Ability to analyze data to identify trends, optimize spending, and report on asset status.
Proficiency with IT asset management software, inventory management, and data analysis tools like Microsoft Excel.
Educational background: A Bachelor's degree in Information Technology, Business Administration, or a related field is often required.
Qualifications
Education and Years of Experience:
A minimum of 10 years experience performing IT hardware asset management functions and responsibilities in a large enterprise.
Strong understanding of IT asset lifecycle management and software license management is crucial.
Ability to quickly resolve unexpected IT challenges.
Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance.
Min Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements: No physical requirement is needed for this position.
Location: Arlington, VA
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
Do What's Right - We lead with honesty and integrity.
Own the Outcome - We take responsibility and deliver.
Deliver for Our Customers - We are relentless about delivering value.
Think Bold, Act Smart - We innovate with purpose.
Win Together - We collaborate and celebrate our success.
These values aren't just ideals-they show up in how we support every part of your well-being:
Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
Auto-ApplyAuto Glass Tech Trainee
Lynchburg, VA job
Company: Glass America
VA Lynchburg - 300168
We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.
:
As a Glass Technician Trainee, professionally install auto glass in accordance with the AGRSS™ Standard. Your trainer and mentor will teach you all the techniques the pros use to complete safe, high quality auto glass installations with a focus on personal safety and outstanding customer service.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Immediately follow up with the Glass Manager/Dispatcher on any problems that arise in the installation of the glass as well as communicate any issues with equipment.
Utilizes proper tools and techniques to complete repairs in shop or on a mobile basis while maintaining high levels of quality control and excellent customer service. This includes calibrating cameras after replacement and cleanup of any broken glass as applicable.
Maintains a safe and acceptable driving record while ensuring the company vehicle is stocked, maintained, and clean.
Utilizes mobile app to ensure required paperwork is completed along with daily reconciliation of funds.
Education and/or Experience Required
High School Diploma or GED preferred
2+ years of related work experience.
Required Skills/Abilities
Strong work ethic
Mechanical ability and aptitude
Attention to detail
Ability to work independently with little to no supervision
Punctual
Clean background check and good driving record
Ability to lift and carry large, heavy objects (up to 75 pounds)
Automotive experience is a plus.
Ability to use mobile app for work orders and parts inventory
Other Requirements
Occasional: Climbing, Crouching, Stooping, and Keyboarding.
Frequently: Standing, Grasping, Pulling, Lifting and Pushing up to 75 lbs., Sitting, Reaching
Constant: Repetitive Motion
Valid Driver's License
Possesses basic tools.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
What Glass America offers you:
Full Time (30 or more hours per week) employees enjoy
80 hours of paid time off annually.
80 hours paid parental leave.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance.
401(k) Retirement Plan with Company Match.
Employer Paid Short-Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Free prescription or non prescription safety glasses each year.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
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Auto-ApplyControls Technician
Salem, VA job
Our operation is simple - we manufacture tires. But at Yokohama Tire Manufacturing Virginia (YTMV), we see it as moving the world. From the racetrack to Main Street, we put our customer's destination at the heart of our work, ensuring the millions of tires we produce annually exceed expectations in quality, safety, and environmental consciousness. Rooted in Salem since 1989, we have a history of excellence in both our products and our people.
Summary
We're searching for a talented Controls Technician who is able to support multiple departments through their knowledge of electrical controls. Your skillset will help play a crucial role in ensuring the optimal performance of our manufacturing equipment and electronic systems - ultimately keeping our customers on the road. If you are ready to work in an environment where creativity and technical expertise come together to push the boundaries of technology, we want to hear from you.
Responsibilities
As the Controls Technician, you will support both the Maintenance and Engineering Departments through troubleshooting and various stages of projects while maintaining the highest level of safety, quality, and productivity of industrial equipment. In doing so, you will be responsible for:
Troubleshooting equipment using electrical drawings, test equipment, and PLC software
Restoring equipment operation safely and efficiently using LOTO and required PPE
Providing timely and accurate equipment status communication to involved departments
Supporting the Engineering Department through various phases of electrical controls projects such as design, estimation, quotation, budgeting, contracting, scheduling, installation, and machinery start-up
Investigating machinery wiring, components, and drawings
Performing thermographic surveys of equipment and prepare summary reports
Providing documentation to the Engineering Department including project files, as-built drawings, and PM
Providing training, education, and guidance to other Electronics and Maintenance Technicians pertaining to electrical control
Knowledge and Skills
Our ideal candidate would have the following experience and attributes. However, we believe in a culture that recognizes not everyone's path is the same. If you feel your knowledge and abilities will be successful in this role, we encourage you to apply.
A passion for electrical controls and the desire to be a resource to others in this area
Experience leading electrical control projects and coordinating estimation, quotation, budgeting, contracting, and scheduling with outside contractors
Strong time management skills with the capability to recognize and place priority to multiple projects
You are solution-focused and enjoy troubleshooting to solve complex electrical problems
Flexibility to work unconventional hours (M-F, 3pm - 11pm) or (M-F, 11pm - 7am)
Good working knowledge of control circuits, programmable controllers, variable speed drives (AC & DC), National Electric Code, and PLC software
Proficiency in DVM, oscilloscope, ladder logic, and electrical schematics
Education and Experience
An Associate's Degree or higher in Electronics, Electrical Engineering, or Instrumentation and/or Journeyman Electrician or equivalent certification
3-5 years of experience in a similar role with comparable goals and responsibilities
**Based on the experience level of the best-fit candidate, a Senior level associate may be considered**
If you're not ready to apply for a current position, Connect with us to create a profile and receive updates on future job opportunities.
Auto-ApplyProject Manager - Dulles/DC
Dulles Town Center, VA job
We're looking for a driven Mechanical Project Manager with a go-getter mindset and a proven track record delivering $25M+ mechanical scope projects. The ideal candidate has strong leadership skills, has a strong past impacting companies for more than 2 years, and brings hands-on experience in mission critical, healthcare, data centers, and government work. If you've taken projects from start to finish and thrive in fast-paced, high-performance environments. this is the opportunity for you.
What We're Looking For
Background with a mechanical contractor
Experience delivering data centers, federal/government, or large commercial builds
Proven track record on large mechanical scopes
Strong leadership and communication skills
Responsibilities
Direct and oversee completion of project
Develop plan of action including schedule, resources and work plan
Assess risks and establish contingency plans
Manage work and inputs from variety of stakeholders
Qualifications
Bachelor's degree
5+ years of experience in project management or relevant fields
Demonstrated ability to deliver a completed project
Strong communication skills
Experience working with a team
Parts and Service Technical Advisor- Washington DC W / S, VA
Virginia job
Mopar Parts and Service Technical Advisor
The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty.
Key job responsibilities include but are not limited to:
Provide phone and in-dealership technical assistance
Troubleshoot and solve final repair attempt situations
Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement
Manage dealership technical training requirements
Provide support for C.A.G. / Engineering / proving grounds requests
Recall and Rapid Response (RRT) follow up and reduction
Act as quality feedback liaison
Provide dealership consultation on the following:
Repair Service Agreements and facilities inspections
Tools/equipment/facility
Customer experience and improved Fixed First Visit
Repair shop process improvements and proactive business planning with a focus on the customer
Maintenance Manager
Glen Allen, VA job
We are seeking a reliable and skilled Facility Maintenance Technician to oversee the upkeep and functionality of our three dealership locations. This role ensures that each facility remains clean, safe, and fully operational to support our team and provide an exceptional customer experience. The ideal candidate is hands-on, organized, and able to perform a wide range of tasks with minimal supervision.
Key Responsibilities:
Perform routine inspections and maintenance of buildings, grounds, and equipment across all three dealerships
Troubleshoot and repair minor electrical, plumbing, HVAC, and mechanical issues
Coordinate with third-party vendors for larger repairs or inspections (e.g., HVAC, pest control, landscaping, fire systems)
Maintain parking lots, lighting, signage, service bays, car wash areas, and customer waiting areas
Respond promptly to facility-related service calls and emergencies
Ensure compliance with safety regulations and company policies
Perform seasonal maintenance tasks (e.g., snow removal, HVAC filter changes, landscaping support)
Track and manage maintenance supplies and tools; report needs for replacement or replenishment
Document all repairs, work performed, and schedules for regular upkeep
Support dealership events or renovations with setup and teardown as needed
Qualifications:
Proven experience in facility maintenance, building operations, or a related trade
Working knowledge of electrical, plumbing, and HVAC systems
Ability to read technical manuals, blueprints, and building plans
Strong problem-solving skills and attention to detail
Must be self-motivated and able to prioritize tasks across multiple locations
Valid driver's license and reliable transportation
Ability to lift up to 50 lbs and perform physical labor in various weather conditions
Schedule & Compensation:
Full-time position with flexibility required to rotate between three dealership locations
Occasional after-hours or weekend work in case of emergencies
Competitive pay based on experience, plus benefits including health, dental, vision, and 401(k)
Join our team and help keep our facilities running smoothly so we can deliver outstanding service every day!
Auto-ApplyHelp Desk Specialist
McLean, VA job
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at *************
About the Opportunity
DMI, LLC is seeking a Help Desk Specialist to join us. The Help Desk Specialist provides Tier I and Tier II IT support to end users within the Department of Defense (DoD) enterprise. This role is part of the broader Service Desk Management function and is responsible for resolving incidents, fulfilling service requests, and ensuring high-quality customer service in accordance with established performance standards.
Duties and Responsibilities:
Incident and Request Management:
Receive, document, and resolve user incidents and service requests via phone, email, chat, and walk-ins using the Government's Ticket Management System (TMS), currently ServiceNow.
Perform initial troubleshooting and resolve issues at Tier I/II level or escalate to appropriate support teams.
Ensure tickets are updated regularly and closed in accordance with SOPs and performance metrics.
Technical Support:
Provide support for desktops, laptops, mobile devices, printers, and standard DoD-approved software.
Assist with account management tasks such as password resets, access issues, and VPN/Citrix support.
Use remote desktop tools to resolve issues and guide users through solutions.
Customer Service:
Deliver professional, courteous, and timely support to all users, including VIPs when required.
Maintain ownership of tickets from intake to resolution, ensuring user satisfaction and proper documentation.
Follow up with users to confirm resolution and gather feedback.
Knowledge Management:
Reference and contribute to the Service Desk knowledge base and SOPs.
Identify recurring issues and recommend updates to documentation or processes.
Metrics and Reporting Support:
Support the collection of service metrics such as First Call Resolution (FCR), ticket aging, and resolution times.
Participate in quality assurance reviews and provide feedback for service improvement
Qualifications
Required Skills/Certifications:
Clearance: Active Secret clearance (TS/SCI preferred)
Certifications:
DoD 8570.01-M IAT Level II (e.g., Security+).
Help Desk Institute (HDI) or A+ related certifications
2 years of experience in IT help desk or technical support roles.
Strong knowledge of Windows OS, Microsoft Office Suite, and remote support tools.
Familiarity with ITIL-based service management practices and enterprise ticketing systems (e.g., ServiceNow).
Excellent communication, problem-solving, and customer service skills.
Ability to work in a high-tempo, mission-critical environment with shifting priorities.
Min Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements: There are no physical requirements for this position.
Location: McLean, VA
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
Do What's Right - We lead with honesty and integrity.
Own the Outcome - We take responsibility and deliver.
Deliver for Our Customers - We are relentless about delivering value.
Think Bold, Act Smart - We innovate with purpose.
Win Together - We collaborate and celebrate our success.
These values aren't just ideals-they show up in how we support every part of your well-being:
Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
Auto-ApplyAutomotive Accounting Biller
Berglund/Farrell Automotive job in Roanoke, VA
Automotive Billing Clerk
The Automotive Billing Clerk position is a deadline-driven position that collaborates with other dealership departments to ensure the accurate recording of vehicle purchases, sales, and receivables. Ideal candidates must have strong organizational skills and be able to work in a fast-paced environment. Strong Accounting and Excel skills required.
Job duties include, but are not limited to:
Process the accounting of retail, fleet, commercial and wholesale sales.
Collaborate with the sales department to address any bill discrepancies and resolve related to billing issues.
Vehicle inventory data entry, purchasing, inventory schedule maintenance.
Vehicle receivable receipting and schedule maintenance.
Support Operations and Accounting managers through various excel reporting.
Training in our DMS operating system is provided as well as other training programs to encourage the personal development of our administrative staff. Once hired, there is always room for growth and promotion within our company.
Qualifications:
Associate's degree in accounting is preferred. Or equivalent experience.
Prior experience in automotive dealership accounting or billing is preferred.
Proficiency in Microsoft Office, especially Excel.
Attention to detail and accuracy in data entry.
Strong organizational and time management skills.
Compensation & Benefits:
Competitive hourly pay.
Personal time off the month following the date of hire.
Paid vacation after three months.
Paid holidays.
Health, dental, vision, life, and disability benefits.
401(k) retirement plan.
Employee discounts on vehicle purchases and service.
A positive and collaborative work environment.
Ongoing training and professional development.
Career advancement opportunities.
About the Company:
Berglund Automotive, family-owned and operated for over 50 years, is a trusted member of the communities we serve in Southwest Virginia. With 10 locations and 20 automotive brands, we are dedicated to delivering quality service to customers and providing a rewarding workplace for our employees recognizing that their success drives our continued excellence.
Auto-ApplyMASTER PROFILE - Service Technician
Berglund Automotive job in Forest, VA
Job Description
Berglund Chevrolet is hiring - we are the largest dealership group in Virginia and we want to talk to you!
Are you ready to jump-start your career and grow with us? If the answer is yes, apply below!
WE OFFER:
Excellent growth potential with growing organization
Life, Disability, & Health Insurance
401K
Paid Vacation
RESPONSIBILITIES:
Perform work specified on the repair order with efficiency and in accordance with dealership
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
Diagnose, maintain, and repair vehicle automotive systems
Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
Execute repairs under warranty to manufacturer specifications
REQUIREMENTS:
Must have at least 2 years of experience as an auto technician
Have knowledge in all aspects of automotive repair and maintenance
Are a fast learner
Have excellent written and verbal communication skills
Have excellent customer service skills
Are a team player
Are computer literate
Should be able to operate electronic diagnostic equipment
Have a valid driver's license
Have a High School Diploma
Mechanic, Technician, Service Technician, Service Mechanic, Journeymen, Chevy, Chevrolet, Service, Automotive, Auto
Hardware Asset Management Specialist
Arlington, VA job
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at *************
About the Opportunity
DMI is seeking a Hardware Asset Management Specialist to support a federal customer.
Duties and Responsibilities:
Responsible for IT hardware asset lifecycle - receiving, updating, and tracking of IT hardware assets in ServiceNow.
Manage asset inventory and replenishment in inventory stockrooms
Participate in development of procedures for tracking of IT hardware Assets and Consumables
Enter and maintain IT hardware asset data in asset records such as asset tags, owners, costs, dates, and audit schedules.
Perform physical inventories with scanning equipment to validate asset locations
Assist in reconciliation of hardware inventory audits and remote asset verification
Participate in staging and reconciling of hardware equipment for shipments and decommissioning
Collaborate with the Configuration Management team to remediate discovery and model normalization of hardware in the CMDB
Follow all IT Asset Management policies and procedures as stated
Provide ad-hoc reporting as needed
Qualifications
Experience/Required Skills/Certifications:
ServiceNow Asset
Fork Lift driving
Inventory management
Excel formulas and reporting
Min Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements: No Physical requirement needed for this position.
Location: Arlington, VA
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
Do What's Right - We lead with honesty and integrity.
Own the Outcome - We take responsibility and deliver.
Deliver for Our Customers - We are relentless about delivering value.
Think Bold, Act Smart - We innovate with purpose.
Win Together - We collaborate and celebrate our success.
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
Auto-ApplyLeasing Consultant
Annandale, VA job
Full-time Annandale, VA Salary: $20-$22 per hour Are you customer-focused, goal-oriented, and passionate about helping people? Do you thrive in a fast-paced environment? If so, Donaldson, a leader in the multi-family property management industry, has an exciting opportunity for you to join our team as a Leasing Consultant! We are seeking a talented Leasing Consultant with prior leasing experience for a 389- unit residential apartment community located in Annandale, VA (Fairmont Gardens).
Responsibilities:
Greet and engage prospective residents with professionalism and enthusiasm
Conduct property tours and showcase apartment features and community amenities
Execute the full leasing cycle-from initial inquiry through lease signing
Assist with marketing and outreach efforts to attract new prospects
Maintain accurate resident and prospect records (Yardi experience a plus)
Promote resident retention through excellent customer care and service follow-up
Support the property team in day-to-day operations and building events
Respond promptly to phone calls, emails, and resident inquiries
Requirements:
Prior leasing experience in a multifamily community
Strong customer service and communication skills
Goal-oriented with proven closing ability
Tech-savvy, organized, and detail-focused
Availability to work weekends and some evenings for resident events
Yardi or similar property management software experience preferred
Why Donaldson?
At Donaldson, our mission is to provide Peace of Mind in every interaction, for residents, partners, and team members alike. Our work is grounded in a core set of values:
Integrity • Excellence • Commitment • Adaptability • Innovation • Ownership • Compassion • Unity
We believe our most valuable asset is our people. When you join Donaldson, you join a team dedicated to making a real difference-for each other, our residents, and the communities we serve. We offer competitive benefits, including:
Medical, Dental & Vision Insurance
Short-Term & Long-Term Disability
Life Insurance & AD&D
Supplemental Insurance Options
Pet Discount Plans
401(k) Retirement Plan
Paid Time Off (PTO)
Membership in Access Perks
Paid Volunteer Days & Community Service Programs
Named a Top 20 Values-Driven Employer in the Greater Washington Region by GoodSeeker, Donaldson is proud to foster a culture rooted in respect, teamwork, and growth. Ready to take the next step in your leasing career? Apply today and grow with a company where people come first.
Explore Careers at Donaldson Donaldson is an Equal Opportunity Employer. #CB
Oil Change Team Member - Shop#275 - 12543 Warwick Boulevard
Newport News, VA job
Company:Take 5 Oil Change
We invite you to join us at Take 5!
Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our efficient process that gets you on your way safely and swiftly. All while letting you stay in the comfort of your car or truck while we change your oil.
We're always looking for friendly and energetic team members to join our family. Technicians, managers, and more positions are available across the country. With our Pit Tech to President growth path, Take 5 is where you can invest in yourself while we invest in you. In fact, over 90% of our field leaders are internal promotions!
JOB DESCRIPTION:
Oil Change Team Member
Are you a people person? Self-Motivated? Do you love working with cars?
If so, here is good news for you! Take 5 Oil Change is offering an opportunity to showcase your skills and join our growing team of full-time crew members and lube techs!
No experience required!
We will train you how to be a lube technician who can change oil, replace wiper blades/air filters, fill air in tires, and perform other light maintenance services. All you need to do is be willing to learn, work hard, and bring a positive attitude to the shop!
Up to $15/hr with base pay and commissions!
Some of our most successful lube technicians are those that joined the team with no experience at all, but many others were once servers, restaurant workers, mechanics, retail employees, landscapers, and other skilled trade workers!
Move up fast!
Over 90% of our Shop Managers started as lube techs. We provide PAID TRAINING to help our team members advance through the company and become Take 5 leaders who earn salaries and bonuses!
What our crew members love about Take 5:
Full-time & flexible schedules are available
Earn competitive base pay rates & weekly bonuses
SAME DAY PAY available through my FlexPay
FREE oil changes!
Full-time employees get PAID TIME OFF
Health, Vision, & Dental Insurance
As a Take 5 crew member, your job will be to:
Drain motor oil, change oil filter
Wash windshield and adjust tire pressure
Inspect and top off fluids
Perform coolant exchanges
Restock and maintain inventory levels on the floor
Maintain cleanliness of work environment
Provide excellent customer service
All our crew members need to meet the following requirements:
Must be able to lift to fifty (50) pounds
Must be able to maneuver in and out of a shallow 3' deep pit to position yourself safely under cars
Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning
Must be willing to work in hot/cold weather conditions if necessary
Must have reliable transportation to and from the shop
#LI-DNI
#DBHVOL
Get early access to 50% of your earned wages at any time through our my FlexPay program.
Auto-ApplyBody Shop Apprentice
Bon Air, VA job
Full Job Description
Hyman Brothers Automotive Group is currently seeking a body technician apprentice that is aspiring to be a future master body technician to join our team! A body technician apprentice must have experience in general automotive body service and have or be willing to get I-Car certified. This position will provide both on the job training as well as I-Car online and on site training. This position will provide an opportunity for an apprentice to become a certified I-Car body technician. Please only apply if you are serious about your future as a certified body technician.
Responsibilities:
Perform general body work
Perform visual vehicle inspections and quality control
Complete work and repairs as instructed timely fashion with the highest quality expectations
Work closely with a master body technician
Work well with others and be self-motivated
Perform routine body repairs
Follow all company and I-Car policies and procedures
Complete I-Car training as required
Qualifications:
1+ years previous experience in body repairs, two years of technical schooling, or other related fields
Familiarity with maintenance/body repair tools and equipment
Ability to handle physical workload
Deadline and detail-oriented
Must have or be willing to own tools
Must have a valid & active driver's license
Job Type:
Full-time or Part-time
Benefits:
Medical, Dental, Optical
Paid Holiday
Paid Vacation after 1 year employment
401K
Schedule:
Monday to Friday and several Saturdays a month
Auto-ApplyInventory Specialist
Hampton, VA job
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Inventory Specialist will be responsible for the inventory of all vehicles at the facility within company timelines. Through the use of company provided tools, the Inventory Specialist will document vehicle condition within company standards which includes a complete inventory and supporting photographs of each vehicle. In addition, by using a system of priorities, the Inventory Specialist will be responsible for directing the flow of traffic in the receiving area to ensure timely processing of vehicle inventory. Finally, through a thorough understanding of Copart policy, the Inventory Specialist will be responsible for facilitating the Copart experience by offering solutions to meet customer's needs.
* Monitor, maintain and organize the receiving area.
* Operate camera and utilize a handheld inventory device to process incoming vehicles.
* Determine operational capability of motor vehicles Complete vehicle inspection inventories (TLEs) on required vehicles.
* Maintain inventory of all materials used.
* Compliance to company policies and procedures Compliance to safety requirements.
* Perform other duties as assigned.
Required Skills and Experience:
* Must be 18 years or older
* Ability to work outdoors in all seasons
* General automotive knowledge/mechanical aptitude preferred
* Basic computer proficiency, with the ability to operate handheld devices preferred
* Strong attention to detail
* Ability to work in a team environment
* Driver's license preferred
* Bilingual skill a plus.
Pay $18.00 - $20.29 per hour
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
Auto-ApplyInbound Sales Representative
Chesapeake, VA job
Company Cox Communications, Inc. Job Family Group Sales Job Profile Inbound Sales Representative - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $16.58. In addition to the hourly rate identified herein, this role is eligible for an annual incentive/commission target of $15,348.00.
Job Description
What You'll Do
You'll make residential customers feel "at home" with our products and services. That means being an Einstein about everything we offer as well as a whiz around the marketing campaigns that fuel those inbound calls.
This is a quota, commission-based gig, so your earnings are in your hands. One way to do this will be to be super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer.
You'll help to solve customer requests so you can handle some of the more challenging sales situations yourself. You may also pick up the phone to support other departments with overflow calls. As you grow your skills, you'll have the opportunity to support your peers in the sales team through best practice sharing and peer coaching.
What's In It for You?
You'll be sold on Cox's great, highly competitive pay, generous incentives, and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. We also know it's important to work alongside colleagues who "get you". At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate your rainmaking sales skills in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
You're someone who anticipates customers' needs so you can not only offer them what they need now, but also what they'll need next. But your idea of being a "selling machine" isn't about pushing products, it's about listening, and fitting a customer to the solution that works best for them. People tell you you're a good listener, and you bring that rare gift into your workplace, leading to a remarkable response reflex.
You resolve issues like a Nobel Peace Prize nominee, and understand that, despite the "flying solo" nature of remote sales work, you're also a proud member of a tight-knit team. Relationships come easy to you, and you're not afraid of change, computers, or clowns. Eh, maybe not the clowns.
Others look to you for leadership, guidance, and support when needed.
Qualifications:
Minimum:
* High school diploma, GED, or relevant work experience.
* Excellent computer skills.
* Effective communication skills and ability to multi-task.
* Excellent interpersonal skills and teamwork.
* Excellent ability to persuade others through direct/indirect influence.
* Ability to quickly establish customer relationships in a fast environment.
* Demonstrated capacity to thrive in a high-change, often ambiguous business environment.
* Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction.
Preferred:
* Telecommunications industry experience.
* 1+ years in a sales quota environment.
* 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.).
Join the Cox family of businesses and make your mark today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
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