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Billing services manager skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical billing services manager skills. We ranked the top skills for billing services managers based on the percentage of resumes they appeared on. For example, 10.4% of billing services manager resumes contained billing functions as a skill. Continue reading to find out what skills a billing services manager needs to be successful in the workplace.

15 billing services manager skills for your resume and career

1. Billing Functions

Here's how billing services managers use billing functions:

Oversee order processing, remittance processing, and billing functions.
Prepared reports demonstrating productivity; interacted with other departments to resolve problems related to the billing function.

2. HVAC

Here's how billing services managers use hvac:

Billed out HVAC jobs worked for Hennepin County, back up accounting/payroll/receptionist

3. Reconciliations

Here's how billing services managers use reconciliations:

Standardized General Ledger reconciliations throughout accounting group.

4. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how billing services managers use payroll:

Service Billing, ADP Payroll, Monthly statements Prepare quotes for repairs.
Served on the payroll system deployment team.

5. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how billing services managers use data entry:

Performed data entry and medical records searches for secondary and Workman's Compensation billing.
Performed alpha/numeric data entry to update customers demographic information within computer- based recording system.

6. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how billing services managers use cpt:

Complete weekly, monthly, quarterly and annual reporting on physician productivity to monitor CPT coding to accurately identify over/under coding.
Created and submitted both paper and electronic claims using appropriate ICD-9 and CPT codes for Internal Medicine/Allergist/Immunologist and Cardiology doctors.

7. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how billing services managers use management system:

Project Lead for development of a MS NT/SQL-based client server customer management system that interfaced to in-house IBM mainframe.
Served as system administrator for the agency practice management system, Epitomax.

8. Medical Billing

Here's how billing services managers use medical billing:

Supervised medical billing specialist and other business support staff
Corrected medical billing information on forms.

9. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how billing services managers use customer service:

Handled local customer service including retention customers.
Motivated and led team to consistently maintain high customer service ratings from the business units served.

10. HIPAA

Here's how billing services managers use hipaa:

Maintained current patient demographic and insurance information, and ensured strict confidentiality of patients' records in accordance with HIPAA regulations.
Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information Answering phone calls Transferring to appropriate department Managerial duties

11. Patient Accounts

Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.

Here's how billing services managers use patient accounts:

Monitor daily productivity by utilizing accounts receivable reports, reviewing patient accounting work list to ensure daily assignments have been completed.
Developed payment plan criteria and collaborated with collections agency and external legal team on delinquent patient accounts.

12. Medicaid

Here's how billing services managers use medicaid:

Follow up collections by calling Medicaid and re-billing claims in a timely fashion.
Collaborated with management to assess the business needs, prioritized and submitted state Medicaid applications with credentialing documentation.

13. Service Billing

Here's how billing services managers use service billing:

Supervised billing clerks while managing entire service billing department Responsible for handling special projects and/or problems Performed various accounting duties
Track and maintain weekly service billing and answer all questions concerning statements and invoicing.

14. Financial Reports

Here's how billing services managers use financial reports:

Compile and prepare operational and financial reports.
Assisted in accounting operations, preparing journal entries for posting to general ledger in preparation for monthly financial reports and reconciliation.

15. Billing Issues

Billing issues are the mistakes made by the company resulting in a wrong bill for the customer. An example of a billing issue might be adding what is owed incorrectly or accidentally omitting a service the customer bought. The billing issues are the company's responsibility and are caused by the one who calculates the bill. The customer does not need to pay it, however, the dispute may take some time to resolve.

Here's how billing services managers use billing issues:

Solve billing issues with all sites under Metropolitan Medical Associates in Towson, Perry Hall, Dundalk and Good Samaritan Hospital.
Interacted with Regional Finance and Sales/Operations personnel on expected revenue recognition and any potential billing issues.

What skills help Billing Services Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of billing services manager skills to add to your resume

The most important skills for a billing services manager resume and required skills for a billing services manager to have include:

Billing Functions
HVAC
Reconciliations
Payroll
Data Entry
CPT
Management System
Medical Billing
Customer Service
HIPAA
Patient Accounts
Medicaid
Service Billing

Financial Reports
Billing Issues
Customer Care
Accruals
Billing Data
Billing Procedures
Charge Entry
Customer Inquiries
Epic
Inventory Control
Party Vendors
Billing System
Insurance Verification

Insurance Payments
Financial Analysis
Hippa
Direct Reports
Process Improvement
EOB
HR
Service Calls
Electronic Claims
Client Issues
Billing Inquiries

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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