Branch credit counselor skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical branch credit counselor skills. We ranked the top skills for branch credit counselors based on the percentage of resumes they appeared on. For example, 33.5% of branch credit counselor resumes contained loan payments as a skill. Continue reading to find out what skills a branch credit counselor needs to be successful in the workplace.

5 branch credit counselor skills for your resume and career

1. Loan Payments

Here's how branch credit counselors use loan payments:

Performed regular office duties like answering phones, faxing, copies, processing loan payments, filling, and order supplies.
Collected loan payments and contacted 30, 60 and 90 day delinquent customers to assist them in resolving their accounts.

2. Cross-Selling

Here's how branch credit counselors use cross-selling:

Greet members in a friendly manner while opening new or updating existing accounts and cross-selling beneficial products and services as needed.

3. Credit Reports

Credit reports are statements that carry information about your credit affairs and current credit situation like loan payment history and credit accounts status. A credit report acts as history because it contains the record from the day you opened the account till your account balance. Potential lenders and creditors make use of credit reports and decide whether to offer you credit or not and under what conditions.

Here's how branch credit counselors use credit reports:

Developed and taught educational seminars for budget management, credit reports, bankruptcy and housing.
Create personal or business budgets and reviewing credit reports.

4. Loan Products

Here's how branch credit counselors use loan products:

Answer member questions and resolve issues regarding share accounts and loan products.
Assist customers who call, or walk in w/ several loan products in which they qualify for.

5. Iras

Here's how branch credit counselors use iras:

Assisted customers with information regarding their accounts as well as Certificates of Deposits, IRA's, and lending.
Advised customers on re-investments options of IRA, CD, 401 pension plans.

What skills help Branch Credit Counselors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of branch credit counselor skills to add to your resume

The most important skills for a branch credit counselor resume and required skills for a branch credit counselor to have include:

Loan Payments
Cross-Selling

Credit Reports
Loan Products

Iras

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse business and financial jobs