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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Ione, OR | $52,712 | $25.34 |
| 2 | Boston, MA | $52,534 | $25.26 |
| 3 | New York, NY | $49,807 | $23.95 |
| 4 | Apex, NC | $45,679 | $21.96 |
| 5 | Lake Forest, CA | $45,427 | $21.84 |
| 6 | Naperville, IL | $43,536 | $20.93 |
| 7 | Atlanta, GA | $39,202 | $18.85 |
| 8 | Louisville, KY | $36,855 | $17.72 |
| 9 | Clayton, MO | $36,079 | $17.35 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Technical Support Professional | $121,732 | $59 | - |
| 2 | Technical Team Lead | $118,887 | $57 | - |
| 3 | Technical Advisor | $116,404 | $56 | - |
| 4 | Technical Associate | $113,770 | $55 | - |
| 5 | Technical Support Officer | $110,900 | $53 | - |
| 6 | Technical Specialist | $110,062 | $53 | - |
| 7 | Senior Technical Associate | $108,688 | $52 | - |
| 8 | Technical Analysis Senior Associate | $97,258 | $47 | - |
| 9 | Senior Technical Support Agent | $93,932 | $45 | - |
| 10 | Technical Support Advisor | $84,391 | $41 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Choice Solutions | $53,052 | $26 | - |
| 2 | SAS Institute | $51,742 | $25 | 22 |
| 3 | Equus Software | $48,586 | $23 | - |
| 4 | RagingWire Data Centers | $45,371 | $22 | - |
| 5 | Zscaler | $44,295 | $21 | 2 |
| 6 | Aderant | $44,235 | $21 | - |
| 7 | Blackbaud | $43,265 | $21 | - |
| 8 | Red Hat | $42,922 | $21 | 25 |
| 9 | HEALTHCAREfirst | $42,773 | $21 | - |
| 10 | Principle Solutions Group | $42,204 | $20 | - |
| 11 | MRI Software | $42,109 | $20 | 2 |
| 12 | Aristotle | $39,840 | $19 | 1 |
| 13 | BigCommerce | $39,312 | $19 | 2 |
| 14 | Veeva Systems | $38,515 | $19 | 12 |
| 15 | ARGUS Software | $38,402 | $18 | - |
| 16 | Focus Technology Solutions, Inc. | $38,137 | $18 | - |
| 17 | Greenhouse Software | $35,971 | $17 | - |
| 18 | Net at Work | $35,826 | $17 | - |
| 19 | Codeworks | $34,604 | $17 | - |
| 20 | Easy Software | $34,370 | $17 | - |