Business general manager job description

Interested in joining our team, but don't see a current open role that aligns with your experience? Feel free to apply here and we'll keep you on file and reach out when one opens up!
About Citrine

At Citrine, we're ushering in the next generation of sustainable, high-performing materials and chemicals.

We are the industry leader in AI for materials and chemicals. Our platform provides data management and Artificial Intelligence (AI) tools that help our customers rapidly develop higher performing, more sustainable materials. Our users are scientists and engineers at market-leading manufacturing and materials companies and we collaborate with professors and researchers from world-renowned institutions on cutting-edge research at the intersection of AI and the physical sciences.

In 2021 and 2020, Citrine was recognized for our impact on sustainability by the Global CleanTech Group. We earned a spot on both the CB Insights AI 100 List and the Inc. 5000 list of fastest-growing private companies in the US. In 2021, we also gained our third patent for materials-specific ML technology. As a team, we are ambitious with our goals, passionate about our vision, and eager to grow and learn from each other. Our team is growing fast and looking for the best to join us.

Our Platform gives product developers, researchers, and engineers access to cutting-edge, domain-specific AI, all without writing a line of code. This enables our customers to discover and deploy the next generation of sustainable, high-performing materials and chemicals up to 98% faster than traditional R&D approaches. We have employees across the country including the San Francisco Bay Area, Chicago, Pittsburgh, Boston, and Raleigh-Durham areas, and our customers include multiple Fortune 100 materials, product, and manufacturing companies.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, creed, color, or national origin. Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification listed. Citrine Informatics is invested in creating a diverse, authentic, and inclusive team, so if you're excited about this role but your past experience doesn't perfectly align with what you read above, please consider applying regardless!

Our Core Values

Citrine Informatics recognizes that its most valuable asset is its people. We have created our set of Core Values to encourage, support, and invest in our team as they work to innovate and support a more sustainable world. Our Core Values reflect our ongoing commitment to continuously invest in nurturing our talent and our people-first approach to conducting business.

- We take pride in and recognize the successes and growth of ourselves and our colleagues. We support each other in our growth.
- We prototype and collect data to make good decisions. We question that data and are constantly iterating to find the best solution.
- We are all owners of Citrine and make decisions like owners. We work autonomously with personal and organizational accountability.
- We commit to building a diverse and inclusive community within Citrine and actively promote equity and belonging.
- We are tirelessly committed to creating value for our customers.
- We exist to help our customers accelerate the development of sustainable products that are critical to the future of both our planet and our industry.

Our Benefits (for exempt, full-time employees based within the United States)

401k with matching up to 4% of salary
Medical, vision, dental insurance (we pay 100% of your premium and 75% of your dependents)
FSA and HSA plans
Equity options
Parental leave
Flexible PTO on top of our 15 paid company holidays (includes your birthday!)
Free financial counseling
$600 onboarding tech allowance
$5,000 annual professional growth budget

Current Living Spaces Employees: Please apply via your internal Workday Account.

Living Spaces is a growing home furnishing brand and we continue to open new locations. We know in order to stay current with the times and trends, we have to perpetually update our look and selection. What has truly sustained our growth - from 1 to over 20 locations, from 100 employees to over 2,000, from a humble home furnishings store to a widely recognized and respected lifestyle brand - are the talented individuals who have taken us there. We are looking for innovative, driven, and passionate professionals to join our team so we can reach even greater heights together.

We believe that a great team member experience leads to an even better guest experience. That is why we place a huge emphasis on building a great culture within our teams. Our ideal candidate will have natural talent: meaning, they possess the capacity and commitment, along with an openness to being coached around skills that will ensure they delight and exceed the expectations of our guests in all areas of Living Spaces business. We also believe in our team members taking ownership of their performance and how that contributes to the overall success of their role.


Position Summary

*Must be able to relocate for 6-12 months to an existing Living Spaces location for leadership training and development.
*Excellent comp & benefits provided including bonus incentives!

The primary role of the General Manager is to lead the entire store team to excellence in team member, guest, and financial outcomes, by overseeing daily operations of the store. Responsibilities include the creation and implementation of a strategy designed to grow the business, by coordinating the development of key performance goals for direct reports and standard work. The General Manager is the Leadership Champion and will implement Foundational Excellence (Standard Work, Talent, and Leadership) throughout the entire store team. Success in the role of a General Manager is defined by positive employee culture, top level guest experience and exceeding company financial outcomes.


Position Description


Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Ensure the retail store team is fully staffed with the right number of people with the right talent to meet standard work expectations.
• Ensure that coverage is scheduled to optimize productivity and efficiency.
• Lead the retail store teams ensuring channel strategy is successfully executed and deliver on meeting sales and profit goals and customer satisfaction goals
• Drives profitable outcomes by ensures execution of the Sales Leadership and Operations Standard Work
• Creating a culture of a "Guest First" mentality by measuring guest feedback, in store engagement with guest, and guest satisfaction tools/social media reviews
• Able to change current reality through gap management and by creating business plans for people and processes
• Collaborate with Regional Director, Corporate Retail Operations, and cross functional Corporate partners to develop an effective customer service strategy that builds brand awareness, engagement, and education while driving sales and brand content
• Collaborate and execute strategic opportunities for the store, work cross functionally to develop concepts or processes, and create plans to execute the strategies within each department
• Aligns strategies with the company and division OKRs to ensure the store meets or exceeds planned goals and key results
• Prepares and executes a talent management plan through a 4 ½ box and succession planning strategy
• Recruit, lead and develop all team members and develop a culture of passionate, high performance teams
• Host ongoing talent conversations that develop leadership skills to build store "bench"
• Act as a Leadership Champion, to change current reality through personal leadership and leadership performance management
• Inspire and guide through coaching, mentoring and leading by example
• Set clear expectations and hold teams accountable for performance results
• Manage budget, resources, staffing, and operations in accordance with business priorities
• Owning the P&L and making financial decisions for company and store profitability
• Ensure brand presentation is executed in the store as defined by the Style Guides
• Driving for results by developing dedicated focus around SOP's, retail processes and procedures
• Engage the store TEC teams, helping to develop plans and strategies that drive employee engagement
• Partner on community efforts to promote the brand
• Open and close the store as needed, including securing the building, enabling and disabling the alarms

Qualifications


Education/Experience: Bachelor's degree (B. A. or B. S.) or equivalent from four-year college in business, retail management, sales, merchandising, or related field preferred. 5 years experience in direct customer interactive environment required; high volume 3 years of management experience required. Equivalent combination of education and experience will be considered.

Computer Skills: To perform this job successfully, an individual must be proficient in Microsoft Office including Word, Excel, and PowerPoint.

Supervisory Responsibilities: This position will manage the store leadership team within the assigned region. Develop and execute the company's business strategies in order to attain the goals of the board and shareholders. Provide strategic advice so direct reports will have accurate view of the market and the company's future. Prepare and implement comprehensive business plans to facilitate. Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times. Communicate and maintain trust relationships with shareholders, business partners, and authorities. Able to delegate responsibilities and supervise the work of direct reports providing guidance and motivation to drive maximum performance.

Equal Opportunity Employer

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

E-Verify

Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.