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Business office coordinator skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Susan Epstein,

Robert Geraci Ph.D.

Below we've compiled a list of the most critical business office coordinator skills. We ranked the top skills for business office coordinators based on the percentage of resumes they appeared on. For example, 13.3% of business office coordinator resumes contained data entry as a skill. Continue reading to find out what skills a business office coordinator needs to be successful in the workplace.

15 business office coordinator skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how business office coordinators use data entry:

Performed data entry containing financial statements, bank reconciliation's and inventory.
Helped with billing, data entry, (patient charges), patient registration and scheduling.

2. Patients

Here's how business office coordinators use patients:

Scheduled appointments, registered patients, answered telephone calls, forwarded messages to physicians and nurses electronically.
Worked directly with providers and patients successfully resolving problems, providing information and answering questions.

3. Financial Data

Here's how business office coordinators use financial data:

Gathered and analyzed important statistic and financial data for administration and quarterly board meetings.
Compile, calculate and prepare resident's financial data to determine Medicaid eligibility.

4. Payroll Processing

Here's how business office coordinators use payroll processing:

Maintain team member personnel information, including payroll processing, updating personnel files and binders as well as training records.
Entrusted to manage employee personnel information, including payroll processing, and updating personnel files/binders and training records.

5. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how business office coordinators use human resources:

Full responsibility for all business administration, human resources, payroll and timekeeping and related business processes.
Provided administrative support for a memory care community including accounting, payroll and human resources related duties.

6. Kronos

Kronos is an employee time tracking software popular in the US.

Here's how business office coordinators use kronos:

Process payroll for current staff, and enter any corrections needed in Kronos.
Assist Payroll Coordinator in Kronos (Payroll Computer Program).

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7. Support Services

Support services are services that support the organization internally and are usually non-revenue generating. Examples include, IT, admin, HR, etc.

Here's how business office coordinators use support services:

Directed support services in an organization, such as mail, phone, records, office supports.
Account payable and recievable, medicaid billing, residents trust accounts, billing codes, and customer support services

8. Medicaid

Here's how business office coordinators use medicaid:

Communicate closely with pending Medicaid Specialist to as certain status of pending applications, level of care determinations and re-certifications.
Obtained and completed provider applications and supporting information/documentation for participation into managed care and Medicare and Medicaid networks.

9. Insurance Benefits

Here's how business office coordinators use insurance benefits:

Provided information to families on health insurance benefits and requirements for eligibility.
Verify all insurance benefits and obtain proper authorization from insurance carriers.

10. Home Health

Here's how business office coordinators use home health:

Maintained staff CPR certifications/schedules for the Home Health department; and arranged home health services for residents.
Keep track of certification and physician order forms brought by home health agencies on Excel spreadsheet.

11. ADP

Automatic Data Processing, Inc. (ADP) is a US provider of human resource management software and services. A personnel management system with which daily human resources processes are manageable and easily accessible. It fusion human resources as a discipline and its basic HR activities, and processes with the mastery of information technologies.

Here's how business office coordinators use adp:

Worked on converting our payroll and time keeping systems from ADP to an in house program.
Process payroll for approximately 140 employees using Lawson Integrated ADP E-Time System.

12. Business Office Functions

Business office functions include administrative function such as data collection, the recording, interpreting, sharing of information, and some managerial function such as planning, management formulation, organization, and decision making,. Business office functions are usually classified into Marketing, Management, Operations, Production, and Finance - along with supplies, goods, and services.

Here's how business office coordinators use business office functions:

Coordinated business office functions to support $3M budget, 200+ students and 50+ employees.
Assist business office manager in daily business office functions.

13. Insurance Verification

Here's how business office coordinators use insurance verification:

Developed a system for patient insurance verification, benefits eligibility, insurance forms processing.
Update insurance verification on consumers.

14. Rehabilitation

Here's how business office coordinators use rehabilitation:

Marketed Regional Rehabilitation Network to the medical community and established public relations within the general community and relevant leaders.
Concord Nursing and Rehabilitation Center Responsible for keeping all residents medical records current.

15. Office Operations

Here's how business office coordinators use office operations:

Communicate regularly and effectively with business office staff, USPI Business Office Operations personnel and facility Administration.
Review and organize office operations; Coordinate appointments and direct Technicians to job-sites throughout Baton Rouge and surrounding areas.

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What skills help Business Office Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What technical skills for a business office coordinator stand out to employers?

Susan Epstein

Clinical Professor, Drexel University

Technology-based skills such as software proficiency and data analysis are important in today's business environment, but obviously this will vary by industry and even job specifications. On the other hand, soft skills transcend job and industry. Strong interpersonal skills (including listening, often a weakness in our communication skill set), critical thinking, and time management make strong leaders and equally strong followers.

What soft skills should all business office coordinators possess?

Robert Geraci Ph.D.

Professor and Chair, Manhattan College

The ability to read, write, and think critically are timeless skills. Applying these thoughtfully to social media could be a particularly crucial skill as companies seek to brand themselves effectively and avoid public missteps that come from cultural ignorance and/or myopic views of the American public. Students in Religious Studies receive an education that recognizes cultural diversity and have opportunities to think about what is or is not an effective and accurate perspective of different peoples.

Do you want to know more?

List of business office coordinator skills to add to your resume

The most important skills for a business office coordinator resume and required skills for a business office coordinator to have include:

Data Entry
Patients
Financial Data
Payroll Processing
Human Resources
Kronos
Support Services
Medicaid
Insurance Benefits
Home Health
ADP
Business Office Functions
Insurance Verification
Rehabilitation
Office Operations
Patient Care

Front Desk
Medical Billing
EMR
A/P
Background Checks
Cash Receipts
HIPAA
Coordinators
Patient Accounts
Insurance Coverage
CPT
State Regulations
Resident Trust
Rate Adjustments
Accounts Receivables
Bank Deposits

Insurance Billing
Patient Appointments
Student Accounts
Office Equipment
Insurance Claims
Petty Cash
Patient Charts
Insurance Payments
Scheduling Appointments
Financial Reports
Expense Reports
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Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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