Business service coordinator job description

o On a daily basis, verify and attach backup documentation into AX for all customers, and perform the complete invoicing process for B2B customers.

o Maintain sales reporting and messaging between internal and external management.

o Learn company database systems to enable user support for internal departmental personnel and customer support.

o Answer customers' questions about URT products, services, prices, availability, product uses, and credit terms. Recommend solutions to customers, based on customers' needs and interests.

o Coordinate new customer set-up meetings with various management and other company departments assuring program objectives, tasks management and service requirements.

o Maintain company calendar for customer visit scheduling and facilitating and coordinating with departmental personnel and other company departments meeting objectives.

o Customer Service support on demand basis estimate or quote prices, credit or contract terms, and delivery dates.

o As required contact prospective and current customers to evaluate progress and customer satisfaction levels provided by URT and follow-up as necessary with internal resources and customer to resolve any pending issues.

o Some travel required supporting URT product line support, industry trade conferences and other related travel as directed by reporting manager.

o Other job-related tasks and objectives as assigned by facility, sales, and logistics management team.

Knowledge, Skills, Abilities

o Advanced user knowledge of CRM database

o Basic accounting knowledge

o Sense of Urgency

o Ability to evaluate multiple items and prioritize efficiently

o Strong attention to detail and ensure accuracy of reports and data

o Advanced oral and written communications, conveying information effectively, modifying delivery to meet the needs of varying audiences

o Advanced office equipment operation, such as personal computer, IT systems, general office machines and software such as Microsoft Office Suite

o Time management

o Critical thinking, using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

o Organize multiple work assignments and establish priorities

o Work effectively and efficiently both individually and within work teams

o Maintain high degree of focus and motivation

o Speak, read, and write English

Education and Experience

High school diploma or equivalent required; Associate’s Degree in Business preferred; and five or more years’ experience in sales, telemarketing, and customer service.

Company DescriptionUniversal Recycling Technologies (URT) is a certified recycling company that provides electronics recycling, universal waste recycling and asset recovery solutions across a diverse range of market segments including OEMs, retailers, municipalities and Fortune 500 organizations. URT is headquartered in Wisconsin, with additional facilities in New Hampshire, Oregon, and Texas. We are e-Stewards®, NAID® AAA, ISO 9001:2015, and ISO 14001:2015 certified.

Universal Recycling Technologies is an Affirmative Action/Equal Opportunity Employer. Qualified or qualifiable applicants will receive consideration for employment without regard to race, religion, color, age, marital status, disability status, protected veteran status, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE:
High school diploma or general education degree (GED) with a minimum of two years of related experience and/or training.

COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

FINANCIAL KNOWLEDGE:
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

REASONING ABILITY:
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and/or ABILITIES:
Intermediate skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc. Knowledge of Financial software systems (e.g. PeopleSoft, MTA, VAS and I-Track)./ Coordinates the timely entry and processing of standard AP transactions such as vendor invoices and expense reports. Codes and allocates expenses within appropriate system such as PeopleSoft. Researches vendor invoices and payment inquiries. Reviews and enters standard agreements and/or transactions such as: listing, management, valuation, leasing and sales into appropriate system (e.g. PeopleSoft, MTA, VAS, I-track, etc.). Creates corresponding file(s) that is compliant with company and state requirements. Assists other departments in obtaining necessary verification from sales professionals on various contingencies in order to adhere to the Company revenue recognition policies. Prepares billing requests for non transaction items such as client marketing reimbursement and/or employee reimbursement. Maintains property signs inventory. Orders installation and removal of all property signs for the office. Other duties as assigned..

Start Date - End Date:
8/15/2022 - 11/15/2022

Date(s) are estimated. For contract roles, extensions may be approved at the client's discretion.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

**Overview**

As a member of the Shared Clinical Services team, the Department Business Coordinator uses strong customer service, organization, project management and Microsoft office skills and knowledge to anticipate business needs and provide day-to-day operational support in assigned areas. This may include project coordination, data collection and reporting, administrative support and budget management.

This position may also be involved in meeting coordination and facilitation as assigned.

**Details** :

1.0 FTE

Day shift

Benefits eligible

**Responsibilities**

Using exceptional collaboration, presentation, communication and organizational skills:

+ Create and maintain effective working relationships with stakeholders, acting as a liaison between operational units to accomplish organizational goals and objectives

+ Use available technology to provide day-to-day operational support to assigned area

+ Manage data collection, budgeting and recordkeeping to meet compliance, regulatory or operational needs

+ Assure stakeholders are kept informed and are included in the preparation for any planned changes in services, programs, processes and systems as assigned.

+ Assist in managing projects through entire life cycle: Initiation, Planning, Execution and Closure

**Qualifications**

**Required**

**Education**

+ Bachelors' degree in business, healthcare, pharmacy or other related subject or the equivalent of a combination of 6 years education and/or experience

**Experience**

+ Two years administrative or office management experience using available Microsoft Office to provide day-to-day administrative support

**License/Certification/Registration**

+ For employees working in a Pharmacy site only: Must be nationally certified within 12 months of hire.

**Preferred**

**Experience**

+ Three years' experience managing multiple projects and priorities including coordinating day-to-day business operations.

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_Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals-including an academic medical center and long-term care hospital-serving the greater Twin Cities metro area and north-central Minnesota._

_Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview's 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education._

**_Vaccination Update_**

_As part of our ongoing efforts to protect the wellbeing of our teams and to provide a safe and healthy environment for the patients and communities we serve, all Fairview employees will be required to receive both an annual flu vaccination and the COVID-19 vaccination series. Current employees must have completed both vaccination schedules on or before October 31, 2021.Beginning August 9, 2021, any new hires who are not fully vaccinated against COVID-19 are required to receive their first dose prior to their start date and their second dose (if receiving Moderna or Pfizer vaccines) within 4 weeks of their start date. Annual flu vaccinations are also required before the employment start date for employees who begin employment during the flu season.Accommodations requests will be reviewed on an individual basis._

_EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status._

**Job Locations** _US-MN-Saint Paul_

**Posted Date** _11 months ago_ _(11/2/2021 3:56 PM)_


**_Profession_** _Business Operations_

**_Speciality_** _Pharmacy_

**_Department_** _PBM_

**_Shift_** _day_

**_Hours per 2 weeks_** _80_

**_Location_** _Fairview offices at Kasota_