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Call out operator education requirements

Updated January 8, 2025
2 min read
Usually, call out operators don't need a college education. The most common degree for call out operators is high school diploma with 34% graduates, with only 30% call out operator graduates earning bachelor's degree. Call out operators who decided to graduate from college often finish Monroe College or Liberty University. Some good skills to have in this position include customer service, inbound calls and emergency calls.

What education do you need to become a call out operator?

What degree do you need to be a call out operator?

The most common degree for call out operators is high school diploma, with 34% of call out operators earning that degree. The second and third most common degree levels are bachelor's degree degree at 30% and bachelor's degree degree at 22%.
  • High School Diploma, 34%
  • Bachelor's, 30%
  • Associate, 22%
  • Diploma, 5%
  • Other Degrees, 9%

What should I major in to become a call out operator?

You should major in business to become a call out operator. 18% of call out operators major in business. Other common majors for a call out operator include criminal justice and communication.

Best majors for call out operators

RankMajorPercentages
1Business17.9%
2Criminal Justice9.2%
3Communication8.1%
4General Studies8.1%
5Computer Science5.8%

20 best online courses for call out operators

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1. CVS Health Call Center Customer Service

coursera

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

2. Simulation of Call Centre Operations Using R Simmer

coursera

Introduction To Call Centre Simulation Process Create Statistical Variables Required For Simulation Define Trajectories for Call Centre Departments Define Teams, Resources & Arrivals of Calls Run Call Centre Simulation & Store Results Plot Charts & Interpret Simulation Results...

3. Getting Started with Call Center Training

udemy
4.4
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Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...

4. Cold Calling Mastery

udemy
4.8
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Become fantastic at Cold Calling - making cold calls for lead generation, sales, & business development...

5. Introduction to Hardware and Operating Systems

coursera

Get ready to enter the thriving field of Information Technology (IT), with job ready skills! This beginner friendly course provides the core hardware and operating system knowledge needed by anyone new to IT and computer hardware who wants to start a new career in technology, including IT Support, Networking, Cybersecurity, and Software Development. You will first be introduced to computing fundamentals, the four functions of computing, and the benefits of computing. You will become...

6. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

7. Winning Communication Skills for Telephone, Conference Calls

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4.3
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Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy...

8. Computer Hardware, Operating System and Networking

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4.1
(314)

For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...

9. Operate Alibaba Cloud Systems and Services

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Course description: ACA System Operator Certification Preparation Course is intended for individuals who have technical expertise in deployment, management and operations on Alibaba Cloud. It’s recommended for System administrators with at least one year of experience in deployment, management, and operations on Alibaba Cloud. ACA System Operator Certification is intended for individuals who have technical expertise in deployment, management, and operations on Alibaba Cloud. Certificate holders...

10. Learn Cold Calling Like the Wolf of Wall Street in 3 Days

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Cold Calling Like Jordan Belfort: the Exact Blueprint (Including Script & Templates) to Close the Sale Within 3 Days...

11. Customer Service & Support For Customer Service Executives

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

12. Operating Systems from scratch - Part 2

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4.7
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Learn memory management in operating systems as operating system forms the core of computer science...

13. Customer Service, Customer Support, And Customer Experience

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4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

14. Cold Calling for B2B Sales: How to Prospect over the Phone

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4.5
(2,576)

B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

15. Customer Service

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4.6
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How to Approach New Customers and Maintain Existing Ones...

16. Operating Systems from scratch - Part 1

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4.5
(4,324)

Learn the concepts of Operating Systems from scratch as Operating System forms the core of Computer Science...

17. Customer Service Mastery: Delight Every Customer

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4.7
(18,204)

Master Customer Service using this practical customer care course...

18. Customer Service Foundation

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4.5
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An introductory course about understanding the foundations of Customer Service...

19. Operating Systems Final Part (4): File Systems & Threads

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4.6
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Learn the concepts of Operating Systems from scratch as Operating System forms the core of Computer Science...

20. Brilliant Customer Service: How to Impress your Customers!

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4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

Average call out operator salary by education level

Call out operator education levelCall out operator salary
High School Diploma or Less$32,899

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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