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Caller vs crew caller

The differences between callers and crew callers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a caller and a crew caller. Additionally, a caller has an average salary of $47,798, which is higher than the $43,368 average annual salary of a crew caller.

The top three skills for a caller include outbound calls, customer service and cold calls. The most important skills for a crew caller are alumni, conductors, and payroll.

Caller vs crew caller overview

CallerCrew Caller
Yearly salary$47,798$43,368
Hourly rate$22.98$20.85
Growth rate11%-3%
Number of jobs85264,278
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 51%
Average age3939
Years of experience1212

Caller vs crew caller salary

Callers and crew callers have different pay scales, as shown below.

CallerCrew Caller
Average salary$47,798$43,368
Salary rangeBetween $19,000 And $114,000Between $23,000 And $81,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between caller and crew caller education

There are a few differences between a caller and a crew caller in terms of educational background:

CallerCrew Caller
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common college--

Caller vs crew caller demographics

Here are the differences between callers' and crew callers' demographics:

CallerCrew Caller
Average age3939
Gender ratioMale, 35.9% Female, 64.1%Male, 56.8% Female, 43.2%
Race ratioBlack or African American, 13.3% Unknown, 5.8% Hispanic or Latino, 19.4% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.6%Black or African American, 13.3% Unknown, 5.8% Hispanic or Latino, 19.4% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between caller and crew caller duties and responsibilities

Caller example responsibilities.

  • Maintain hours of on duty engineers and conductors and their hours of rest on excel spreadsheet per FRA requirements.
  • Act as SME (subject matter expert).
  • Maintain train schedules for engineer and conductors.
  • Prepare FRA paper for crews going on duty.
  • Collect on-boarding and HIPAA policy paperwork for all employees.
  • Attend ongoing classes to keep certification current for the EMT field.
  • Show more

Crew caller example responsibilities.

  • Manage and organize project teams internally during implementation of new CMTS system.
  • Dedicate customer service leader with front-line experience in sales and reservations with internal and external customers.
  • Manage and organize project teams internally during implementation of new CMTS system.

Caller vs crew caller skills

Common caller skills
  • Outbound Calls, 27%
  • Customer Service, 23%
  • Cold Calls, 9%
  • Fundraise, 7%
  • Financial Support, 5%
  • Computer System, 4%
Common crew caller skills
  • Alumni, 40%
  • Conductors, 26%
  • Payroll, 20%
  • Data Entry Software, 15%

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