Caller vs messenger

The differences between callers and messengers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a caller and a messenger. Additionally, a caller has an average salary of $47,798, which is higher than the $34,787 average annual salary of a messenger.

The top three skills for a caller include outbound calls, customer service and cold calls. The most important skills for a messenger are customer deposits, customer service, and ATM.

Caller vs messenger overview

	Caller	Messenger
Yearly salary	$47,798	$34,787
Hourly rate	$22.98	$16.72
Growth rate	11%	-6%
Number of jobs	852	399
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	High School Diploma, 39%
Average age	39	39
Years of experience	12	12

Caller vs messenger salary

Callers and messengers have different pay scales, as shown below.

	Caller	Messenger
Average salary	$47,798	$34,787
Salary range	Between $19,000 And $114,000	Between $20,000 And $59,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between caller and messenger education

There are a few differences between a caller and a messenger in terms of educational background:

	Caller	Messenger
Most common degree	Bachelor's Degree, 60%	High School Diploma, 39%
Most common major	Business	Criminal Justice
Most common college	-	-

Caller vs messenger demographics

Here are the differences between callers' and messengers' demographics:

	Caller	Messenger
Average age	39	39
Gender ratio	Male, 35.9% Female, 64.1%	Male, 83.4% Female, 16.6%
Race ratio	Black or African American, 13.3% Unknown, 5.8% Hispanic or Latino, 19.4% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.6%	Black or African American, 13.3% Unknown, 5.8% Hispanic or Latino, 19.4% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between caller and messenger duties and responsibilities

Caller example responsibilities.

Maintain hours of on duty engineers and conductors and their hours of rest on excel spreadsheet per FRA requirements.
Act as SME (subject matter expert).
Maintain train schedules for engineer and conductors.
Prepare FRA paper for crews going on duty.
Collect on-boarding and HIPAA policy paperwork for all employees.
Attend ongoing classes to keep certification current for the EMT field.

Messenger example responsibilities.

Service a network of financial institutions, ATM's and businesses with contract armed currency and asset delivery and pickup.
Maintain and repair the company bike fleet.
Prepare packages and documents for shipping via FedEx.
Pick up cash deposits and drop off change orders.
Deliver mail at night and pickup in the evening Fayetteville NC
Deliver items or food to customers under 10 minutes by bike.

Caller vs messenger skills

Common caller skills

Outbound Calls, 27%
Customer Service, 23%
Cold Calls, 9%
Fundraise, 7%
Financial Support, 5%
Computer System, 4%

Common messenger skills

Customer Deposits, 44%
Customer Service, 11%
ATM, 8%
NYC, 6%
Delivery Route, 4%
Professional Demeanor, 4%