Caller vs receiver

The differences between callers and receivers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a caller and a receiver. Additionally, a caller has an average salary of $47,798, which is higher than the $32,401 average annual salary of a receiver.

The top three skills for a caller include outbound calls, customer service and cold calls. The most important skills for a receiver are customer service, math, and basic math.

Caller vs receiver overview

	Caller	Receiver
Yearly salary	$47,798	$32,401
Hourly rate	$22.98	$15.58
Growth rate	11%	-3%
Number of jobs	852	186,250
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	High School Diploma, 46%
Average age	39	43
Years of experience	12	12

Caller vs receiver salary

Callers and receivers have different pay scales, as shown below.

	Caller	Receiver
Average salary	$47,798	$32,401
Salary range	Between $19,000 And $114,000	Between $26,000 And $39,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	California Institute of Technology
Best paying industry	-	Manufacturing

Differences between caller and receiver education

There are a few differences between a caller and a receiver in terms of educational background:

	Caller	Receiver
Most common degree	Bachelor's Degree, 60%	High School Diploma, 46%
Most common major	Business	Business
Most common college	-	-

Caller vs receiver demographics

Here are the differences between callers' and receivers' demographics:

	Caller	Receiver
Average age	39	43
Gender ratio	Male, 35.9% Female, 64.1%	Male, 63.7% Female, 36.3%
Race ratio	Black or African American, 13.3% Unknown, 5.8% Hispanic or Latino, 19.4% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.6%	Black or African American, 10.6% Unknown, 4.2% Hispanic or Latino, 20.8% Asian, 7.3% White, 56.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	6%

Differences between caller and receiver duties and responsibilities

Caller example responsibilities.

Maintain hours of on duty engineers and conductors and their hours of rest on excel spreadsheet per FRA requirements.
Act as SME (subject matter expert).
Maintain train schedules for engineer and conductors.
Prepare FRA paper for crews going on duty.
Collect on-boarding and HIPAA policy paperwork for all employees.
Attend ongoing classes to keep certification current for the EMT field.

Receiver example responsibilities.

Package small some times fragile items to be ship out via fed-ex, ups, and other distributors.
Pack, tape and ship boxes w/UPS, FX or DHL.
Process all invoices through the IRMA system.
Stamp, stencils, or glues identifying information and shipping instructions onto crates or containers.
Pack and crate major components for shipments; schedule all LTL domestic and overseas shipments.
Refuse any product that are not on purchase order and deduct the charge off the invoice.

Caller vs receiver skills

Common caller skills

Outbound Calls, 27%
Customer Service, 23%
Cold Calls, 9%
Fundraise, 7%
Financial Support, 5%
Computer System, 4%

Common receiver skills

Customer Service, 19%
Math, 10%
Basic Math, 10%
PET, 7%
Cleanliness, 7%
Pallets, 6%