Camino Health Center jobs in Lake Forest, CA - 69 jobs

About the Role: Under the direction of the Chief Operating Officer, the Facilities Manager is responsible for ensuring the safety, functionality, and operational continuity of all organizational sites. This role oversees building maintenance, vendor coordination, regulatory compliance, safety programs, and preventive maintenance activities across operational sites. The Facilities Manager ensures compliance with OSHA, Cal/OSHA, environmental, and healthcare-related requirements while supporting leadership and staff with responsive, high-quality facility services. The Facilities Manager upholds Camino Health Center's core values of Service, Dignity, Excellence, and Justice in all responsibilities, interactions, and decisions. Essential Functions Facilities Operations & Maintenance Oversee daily facility operations across all organizational sites to ensure environments remain safe, functional, clean, and operational. Manage and execute preventive maintenance schedules for HVAC, plumbing, electrical, mechanical systems, fire alarm and suppression systems, security and access control systems, lighting, water systems, and waste management. Coordinate and supervise vendors and contractors across HVAC, plumbing, electrical, janitorial, landscaping, fire life safety, and other building systems. Conduct regular site inspections and address deficiencies, hazards, and improvement needs. Oversee the functionality of medical and operational equipment and coordinate repairs as needed. Maintain inventories of facility equipment, supplies, and tools. Safety, Security & Emergency Preparedness Ensure full compliance with OSHA, Cal/OSHA, Fire Marshal requirements, NFPA codes, Title 22 healthcare facility standards, ADA accessibility standards, and other applicable regulations. Support the Emergency Operations Plan and participate in required safety and emergency response drills. Ensure proper storage, handling, and documentation of hazardous materials. Monitor access control systems and collaborate with security partners. Respond to urgent facility and safety issues, including after-hours emergencies when required. Vendor, Project, and Resource Management Manage vendor relationships, contractor performance, service agreements, and project timelines. Oversee small to medium facility projects, including renovations, equipment upgrades, and space planning. Maintain maintenance logs, work orders, inspection documentation, and service records. Assist in developing and managing the facilities budget, purchasing needs, and cost-efficient maintenance plans. Administrative, Communication & Coordination Maintain accurate maintenance logs, work orders, and site inspection documentation. Oversee storage areas, inventory systems, and facility-related supplies. Coordinate facility purchasing and support budget tracking Serve as the primary point of contact for facility needs across operational sites. Provide timely updates to leadership regarding facility issues, project status, and safety matters. Collaborate with cross-functional departments to ensure operational continuity. Perform other duties assigned by the Executive Team. Minimum Qualifications Minimum of 5 years of experience in facility operations, building systems management, or maintenance oversight. Broad knowledge of building systems, preventive maintenance, facility safety practices, and compliance. Ability to work flexible hours and respond to on-call emergencies when required. Ability to travel between organizational sites; a valid CA driver's license and acceptable driving record are required. Must have reliable transportation Preferred Qualifications Associate degree required; bachelor's degree strongly preferred. OSHA 10 or OSHA 30 certification; knowledge of OSHA and Cal/OSHA regulations. Experience in healthcare or a regulated, multi-site environment. Trade certifications (HVAC, electrical, plumbing) are a plus. Bilingual English/Spanish is desirable.

Under the direct supervision of the Billing Manager, the Financial Screener & Cashier are responsible for financially screening and enrolling patients to determine what program offered by Arroyo Vista the patient qualifies for and to review each patient encounter for charge completeness and accuracy of charges. DUTIES AND RESPONSIBILITIES: Responsible to assist patients regarding billing & payment concerns with accounts. Responsible in calling Insurance companies to verify Insurance eligibility. Responsible in collecting payments on bad debt patient accounts and setting up patient payment financial arrangements Responsible in posting payments, charges and adjustments. Responsible to balance all payment collection batches at the end of day, count petty cash each morning, lunch, and evening Responsible in generating reports each morning to post unbilled charges from the previous work day. Responsible to report any incidents or patient complaints to Billing Manager and Billing Lead. Commutes from different clinic locations as requested to cover other Billing staff or attend meetings and in-service trainings. Scheduled to work every other Saturday as a Financial Screener/Cashier (8 hour shift and some Holidays). REQUIREMENTS: Bilingual (English/Spanish). Three (1-2) years billing experience in a medical setting. Ability to work well with others in a team oriented professional manner. Ability to maintain confidentiality and comply with HIPAA regulations. Ability to interact with patients in a professional manner and maintain patient confidentiality. Effective verbal and written communication and interpersonal skills. Knowledge of ICD-10 and CPT and HCPC codes. High School Diploma/GED equivalency.

Under the direct supervision of the Director of Community and Patient Relations, the Community Outreach Coordinator is responsible for coordinating community outreach activities promoting Arroyo Vista Family Health Center, and prepares monthly reports on outreach activities. DUTIES AND RESPONSIBILITIES Responsible for assisting the Director of Community and Patient Relations with liaison duties between businesses, organizations, and other entities within Arroyo Vista Family Health Center's target service area. Responsible for assisting the Director of Community and Patient Relations with the development of promotional materials consisting of pamphlets, flyers, agency presentation packets and maintaining updated presentation packets. Responsible for assisting the Director for Community and Patient Relations with the coordination and development of all promotional and outreach activities e.g., health fairs, flu clinics, voter registration, Community Health Center Week and other promotional activities. Responsible for assisting the Director of Community and Patient Relations with promotional and outreach program evaluations e.g., patient satisfaction, and overall process and outcome measures. Responsible for assisting the Director of Community and Patient Relations with coordinating staff in-services on Safety and Disaster Preparedness, community health education classes, and other collaborating activities with external organizations. Responsible for assisting the Director of Community and Patient Relations with coordination of medical mobile clinic activities to include: scheduling mobile clinic events, maintaining and updating the mobile clinic calendar, coordinating with the key leadership team, for example the Chief Medical Officer, Director of Nursing, Director of Clinic Operations, Billing Supervisor, and Facilities Maintenance Supervisor or their designees to keep them informed of the calendar of events and to plan for scheduled events, prepares reports on event outcomes, assures mobile clinic events are scheduled a minimum of three months in advance. Responsible for assisting the Director of Community and Patient Relations with external community assessment surveys and securing letters of support from collaborating organizations. Responsible for assisting the Director of Community and Patient Relations Services with the coordination of Safety and Emergency Preparedness committee activities e.g., meetings, in-services, and drills. Responsible for following all Agency safety and health standards, regulations, procedures, policies, and practices. Performs other duties as assigned. REQUIREMENTS High school diploma or GED, College education preferred. Bilingual (English/Spanish). Strong interpersonal, verbal and written communication skills. Familiar with the agency target service area communities. Basic knowledge of community organizing, networking, and public relations. Basic knowledge of outreach strategies, ability to plan and coordinate events and to collaborate with community organizations. Ability to work well with others in a team oriented professional environment including with agency staff. Computer literate including Microsoft Office programs such as Word and Excel. A valid California driver's license, basic required California state insurance coverage and access to an automobile.

Job Summary: The Human Resources Generalist is responsible for performing HR-related duties on a professional level and works closely with senior management in supporting employee relations. This position carries out responsibilities in the following functional areas: benefits administration, leave management, employee relations, training, performance management, policy implementation, and employment law compliance. Ensure that the core values of Camino Health Center - Service, Dignity, Justice, and Excellence - are carried out within daily tasks. Essential Values-Based Competencies: Demonstrates values-based competencies in line with the four core values that are the foundation of all activities performed by employees in order to achieve the mission of the Camino Health Center. Dignity: Demonstrates competence in communication and interpersonal relations Excellence: Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration2 Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action Essential Functions: Employee Relations Partners with leadership to lead employee relations counseling, disciplinary support, outplacement counseling, and exit interviewing. Participates in administrative staff meetings and attends other meetings and seminars. Assists in evaluation of reports, decisions and results of departments in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of the department and services performed. Coordinates with managers for staff recognition. Communicates with staff regarding updates and/or changes related to policies, reviews, and compliance. Assists with terminating employees as needed, including terminating accounts and benefits. HR Administration and Compliance Ensures compliance with federal and state regulations concerning employment. Ensures compliance with equal employment opportunity (EEO) requirements and maintains required records, reports, and documentation. Manages and ensures compliance with federal and state leave programs, including FMLA, CFRA, ADA, and other protected leaves, with responsibility for documentation, tracking, coordination, and employee communication. Administers human resource plans and procedures; leads the development and implementation of policies and procedures; maintains the employee handbook and policies and procedures manual; and ensures legal compliance in human resource areas. Administers and supports employee benefit programs, including enrollment, changes, reconciliation, and employee inquiries; maintains accurate benefits records and ensures compliance with applicable benefit regulations. Prepares and submits required annual reports, including EEO-1 and Pay Data reporting. Manages workers' compensation reporting and serves as the liaison for workers' compensation annual audits. Maintains human resource information system records and compiles reports from HR databases and employee files. Credentialing and Privileging Coordinates needed documentation for new providers and clinic support staff to be fully credentialed and privileged within policy guidelines. Ensures completion of ongoing credentialing and privileging renewal files within policy timeframes. Provides timely and completed documentation to the Administrative Assistant for inclusion in the Board Committee packets. Maintains and updates the Credentialing and Privileging files to ensure the organization is compliant with applicable laws and regulations. Communicates appropriately with all providers and caregivers regarding documentation and files needed for any renewed credentials or licenses. Assists the Revenue Cycle Manager with supporting documents for payer sources. Learning and Development In collaboration with the HR Director and HR Coordinator, assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives. Creates and/or acquires training procedure manuals, guides, and course materials. Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos. Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements. Prepares and implements training budget; maintains records and reports of expenses. Recruitment & New Hire Orientation Assists with the recruitment and hiring process for all exempt and nonexempt employees, volunteers, temporary employees, contractors, and residents. Maintains job applications received; reviews applications to match experience with specific job-related requirements. Responds to calls and/or emails regarding job openings. Responsible for conducting new hire orientation, preparing new hire paperwork and benefit enrollment for new hires. Payroll Assists with payroll processing support in collaboration with the Finance Specialist. Assists with benefits reconciliation Other Duties : Performs other duties and assignments as assigned. Minimum Position Qualifications: Education: Bachelor's degree in Human Resource Management or a related field. Experience / Training: Two years of human resources experience. Technical Proficiency : Proficiency with HRIS platforms (e.g., ADP Workforce Now), Microsoft Office and SharePoint, and PDF-based documentation. Preferred Position Qualifications: Education: Master's degree in Human Resource Management or a related field. Experience / Training: Human resources experience in a health care environment; preferably in a community health center, primary care, or FQHC setting. License / Certification: SHRM-CP or SHRM-SCP certification strongly preferred.

CLASSIFICATION: Hourly, Non-Exempt JOB SUMMARY: The Dental Assistant's primary responsibility is to assist during treatment, to prepare the examination rooms for appointments, sterilize instruments, take radiographs, and ensure all necessary equipment is ready for the dentist. The Dental Assistant may also be responsible for greeting patients as they arrive, submitting billing details to the insurance company and scheduling the patient's next appointment before they leave the clinic. Additional duties and responsibilities are outlined below. ACCOUNTABLE TO: Dental Lead JOB DUTIES: Assisting the dentist during a variety of treatment procedures Taking dental radiographs (x-rays) Charting patient's medical history and taking blood pressure and pulse Ensuring that proper infection control protocol is followed and preparing and sterilizing instruments and equipment Helping patients feel comfortable before, during and after dental treatment Providing patients with instructions for oral care following surgery or other dental treatment procedures, such as the placement of a restoration (filling) Providing patients with appropriate oral hygiene strategies/instructions to maintain good oral health (e.g., tooth brushing, flossing and nutritional counseling) Performing office management tasks that often require the use of a computer Communicating with patients and suppliers (e.g., scheduling appointments, answering the telephone, billing and ordering supplies) Helping to provide patient care in all aspects of dentistry Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. All duties as assigned. REQUIREMENTS: Ability to perform skillfully and effectively the duties of a dental assistant Work efficiently with individuals and follow oral and written instructions Sound judgment, tact, discretion, and confidentiality are mandatory Requires a professional, pleasant, and effective representation of the organization and its values QUALIFICATIONS: High school graduate Proof of completing radiation safety course Experience as a dental assistant is a plus Certification as a dental assistant or registered dental assistant required Certificate for coronal polishing recommended Demonstrate knowledge of dental health subjects Ability to complete forms/charts in an orderly and accurate fashion Calm disposition and the ability to work easily with people Working Conditions Ability to handle multiple tasks while also being tactful, diplomatic, and empathetic Ability to organize, schedule work effectively, and work independently with minimal supervision Ability to communicate effectively and tactfully with patients, providers, managers and other levels of personnel, in person and/or on the telephone Ability to pay close attention to detail Ability to maintain composure under conditions of urgency and/or time constraint Commitment to quality healthcare and excellent customer service Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

CLASSIFICATION: Salary, Exempt JOB SUMMARY: Responsible for engaging in the practice of medicine in the area of Family Practice, Internal Medicine, Pediatrics or Obstetrics/Gynecology at designated sites, functioning as an extension of the Medical Director and/or the Chief Medical Officer at a local level. ACCOUNTABLE TO: Chief Medical Officer JOB DUTIES: Responsible for performing the duties of a licensed physician such as the performance of diagnostic interviews, clinical examinations, evaluations, pharmaceutical prescribing, telephone consultations, preparation of clinical reports, and charting of individual patient medical records, including the following: * Responsible for providing all services in a manner that meets or exceeds the community standard of practice and ethical requirements of the medical profession. * Responsible for answering after-hour calls for all sites on a rotational basis. * Attending staff meetings * All related travel, record keeping, charting and other services related to the services described above (hereinafter referred to as "Medical Services"). * Providing out-patient hospital services for all patients of the clinics at various facilities as assigned. * Responsible for being credentialed with the hospitals CCCHC partners with for continuity of care compliance. * Responsible for providing medical services to various facilities such as clinics and residential board and care facilities as assigned. * Responsible for complying with all policies, standards, and regulations of CCCHC and all governmental or medical regulatory authorities having jurisdiction over employee's and/or employer's practice of medicine. * Responsible for maintaining the confidentiality of patient information and records in accordance with applicable state and federal laws, as well as in compliance with CCCHC policy. * Responsible for utilizing the medical forms and records provided by CCCHC, which shall remain the property of CCCHC * Responsible for providing in-service education of staff. * Responsible for providing other health services or procedures as requested from time to time by CCCHC. * May be responsible for being the lead provider at designated sites, functioning as an extension of the Medical Director at a local level. * Complete reports and appropriate documentation, including billing and medical records, in a timely manner. * Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner. * Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. * All other duties as assigned. Special Knowledge, Skills, Abilities and Attributes: * Demonstrated ability to exercise sound judgment. * Ability to communicate clearly and concisely. * Ability to plan and be organized. * Ability to work well under pressure, take initiative and be flexible and cooperative. * Ability to maintain confidentiality of patient information and Company records. * Ability to work effectively with both employees and managers. * Ability to convey a positive and professional image to patients and employees. * Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet and networking devices. * Required to know, follow and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations. Education and Experience Requirements * Graduation from an accredited Medical School & Residency program for Physician required. * Active California Medical License required. * Active DEA required. * Bilingual in Spanish and English preferred. * Board certification in Family Practice other primary care discipline desirable. Working Conditions Normal clinic environment with: * Walking and standing for extended periods of time, * Reaching, twisting, stooping, visual acuity corrected to normal range, hand-eye coordination, grasping with fingers, hearing within normal range, sense of touch, gripping tightly required for operation of tests and measures and performance of other essential functions. * Ability to handle multiple tasks while also being tactful, diplomatic, and empathetic. * Ability to organize, schedule work effectively, and work independently without supervision. * Ability to communicate effectively and tactfully with patients, customers, managers and other levels of personnel, in person and on the telephone. * Ability to pay close attention to detail. * Ability to maintain composure under conditions of urgency and/or time constraint. * Ability to work under pressure in a fast-paced environment. * Ability to handle and maintain patient confidentiality. * Commitment to quality healthcare and excellent customer service. Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Salary Range: $120,000 - $125,000 Annually Under the direction of the Chief Executive Officer, the Director of Human Resources is responsible for the overall administration, coordination and evaluation of the human resources function. DUTIES AND RESPONSIBILITIES: Responsible for annually reviewing the agency's policies, procedures and practices on personnel matters, making recommendations for improvement, communicates changes in personnel policies and procedures and ensures compliance. Responsible for maintaining knowledge of industry trends and employment legislation and ensures agency's compliance. Responsible for assuring agency compliance with federal and state legislation pertaining to all personnel matters. Responsible for maintaining responsibility and oversees all employee benefits administration. Responsible for assisting executive management in the annual review, preparation and administration of agency wage and salary program. Responsible for the personnel recruitment process, and coordinating or conducting exit interviews to determine reasons for separations. Responsible for consulting with legal counsel as appropriate, or as directed by the CEO, on personnel matters. Responsible for working directly with department managers to assist them in carrying out their responsibilities on personnel matters. Responsible for recommending, evaluating and participating in staff development for the agency. Responsible for developing and maintaining a human resource system that meets agency personnel information needs. Responsible for supervision of the human resource department staff and responsible for the performance management and hiring of the department staff. Responsible for following all Agency safety and health standards, regulations, procedures, policies, and practices. Responsible for participating on committees and special projects and seeks additional responsibilities. Performs other duties as assigned. REQUIREMENTS: Bachelor's degree with major or emphasis in Human Resources required. Five (5) to ten (10) years' progressively responsible Human Resources experience required. Excellent verbal, written communication and presentation skills required Proficiency in all Microsoft Office programs required. Ability to work well with others in a professional manner in a team oriented working environment required. Valid California driver's license, access to an automobile, and state-required auto liability coverage required. PHR-CA certification preferred. Bilingual in English and Spanish preferred.

Job Description California Skin Institute (CSI) is the largest and fastest growing private dermatology practice in California offering an unwavering commitment to excellence in medical, surgical, and cosmetic dermatology and plastic surgery. We have one of the most state-of-the-art and comprehensive skin-based service lines including laser, light, radio-frequency, reconstructive and cosmetic surgery techniques, Medicare-approved surgery centers and a full-service dermatopathology laboratory. Come join our team as we innovate both in the clinical setting and in practice operations! As our mission is safe patient care, we require all our employees to be vaccinated as such vaccinations are available, and subject to the narrow exceptions provided by applicable law. Responsibilities Answers busy, multi-line phone system, providing top-notch customer service Greets patients and visitors in a prompt, courteous, and accommodating manner Knowledgeable of providers in the office and treatments they provide Knowledgeable of skin care products available at the office Focus on product sales with every patient Maintains work area and lobby in neat manner Schedules patient appointments and visits Registers patients using NexTech Practice Management System, entering demographics, copying patients' insurance card and specifies subscriber/subscriber DOB Provides insurance authorization support Collects co-pays and/or patient balance(s), providing patient receipt and maintaining receipt logbook, and maintaining/balancing daily cash log Requirements Proven working experience as a medical receptionist and/or medical records clerk, at least one (1) year EMR experience preferred Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Social perceptiveness and service oriented Excellent written and verbal communication skills Strong organizational and planning skills Prior experience with management of paper records Proficiency in MS Office and patient management software, Nextech Must be able to lift up to 25 pounds on a routine basis High school diploma or equivalent Must be willing to travel to nearby CSI practice locations Benefits and Perks We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive pay in addition to a benefits package including: Medical, Vision & Dental HSA/FSA Life Insurance 401 (K) Generous Paid Time Off Employee Discount Program Growth and Development Opportunities Recognition Program And much more! It is the policy of California Skin Institute to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, family status (including pregnancy), marital status, military status, sensory, physical, or mental disability, genetic information, or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.

Under the direction of the Clinic Manager, the Case Manager works as part of the Enhanced Care Management (ECM) team and Primary Care Provider (PCP) care team to provide high quality, efficient and service oriented patient/member care while demonstrating the health center's core values. The Case Manager is responsible for all phases of case management. The Case Manager uses an integrated (medical/behavioral health) case management program and a collaborative relationship-based approach, to assist poly-chronic and high-risk patients to improve health outcomes. Case Managers use a comprehensive, whole person health assessment of the patient's current situation and status, identifies actionable barriers and obtainable goals to achieve optimal self-care management and monitors the patient's progress towards their goals. Utilizing Camino's electronic health record system, the Case Manager is responsible for capturing, monitoring and working all case management referrals requested by the providers. The Case Manager works closely with ECM and their care team to organize activities necessary to successfully meet requirements established by managed care plans, HEDIS clinical quality measures and FQHC clinical performance measures. Ensure that the core values of Camino Health Center - Service, Dignity, Justice and Excellence are carried out within daily tasks. Essential Values-Based Competencies: Demonstrates values-based competencies in line with the four core values that are the foundation of all activities performed by employees in order to achieve the mission of the Camino Health Center. Dignity: Demonstrates competence in communication and interpersonal relations Excellence: Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action Patient Relations * Work diligently, cooperatively, and effectively with patients, medical providers, health center staff and community stakeholders in all aspects of patient care and case management. * Provide positive, supportive and caring behavior in all communications to patients, community stakeholders and staff. * Maintain patient confidentiality and HIPAA practices at all times. Outreach and Engagement * Provide a patient orientation to those that are referred to case management, explain what the benefits are and how it will support them in addressing their health care needs. * Identifies specific times to connect with the patients, to inquire or provide needed updates, in person or over the phone. * Communicates and delivers easy to read information about health and wellness, referrals to specialists, and other community resources that may be beneficial to the patient. * Shares socioeconomic resources that may benefit the member and addresses important items such as food insecurity, sheltering needs, etc. * Identifies opportunities to schedule in clinic appointments to address various health needs/screenings; arranges transportation as needed to and from the clinic. Case Management * Works closely with the Primary Care Provider (PCP) teams, Enhanced Care Management (ECM) team, Behavioral Health Specialists (BHS) and Referral Specialists. * Engage patients with medical, mental health and/or substance utilization disorders in health support services utilizing evidenced-based engagement skills. * Conduct initial holistic health assessment of patient's current conditions, situation and needs and performs ongoing evaluations. Assessment will include evaluating the patient's social determinants of health (SDOH) and cultural influences on health care practices. * Collaborate with the patient, caregivers, and providers to develop a patient centric case management plan that addresses barriers and promotes improved health outcomes. * Monitor and evaluate the effectiveness of the patient's care management plan and continuously updates to ensure goals are progressing and remain pertinent, adjust goals as needed, and identify/address barriers to completing goals. * Facilitates communication and coordination among the health care team to minimize fragmentation, eliminate duplication, and maximize delivery of appropriate care. * Provide interventions focused on removing the patient's barriers to health improvement, promoting positive behavior change using Motivational Interviewing techniques, and addressing the caregiver's/family member's needs in order to stabilize the patient's natural support system. * Works in the moment to address arising issues brought forth by the providers, staff, caregivers, and family members; must leverage strong problem solving skills to overcome challenges in the patient's case management. * Uses the electronic medical record (EMR) system to accurately track the progression of the patient's case management. * Maintains concise, accurate and timely documentation that supports effective, efficient management of the member and that meets accreditation, contractual and legal requirements. * Participates in weekly case review to discuss patient challenges and seeks input from peers and providers on potential solutions to current issues/barriers to care. * Engages in quality improvement initiatives and projects, such as identifying and addressing gaps, and developing/testing new practices to improve case management outcomes. * Models the highest ethical behavior in relationships with co-workers, supervisors, members, providers, and colleagues in the community. * Participates in all appropriate staff meetings or other activities as needed. Additional Responsibilities: Performs other duties as assigned by supervisor. Travel to other clinic sites if needed. Minimum Position Qualifications: Education: High school/GED required. Experience / Training: Two years' experience working in a healthcare setting is required. Experience working in case management within the medical office and/or behavioral health; ideally in environments with individuals who struggle with chronic illness, substance use disorders and mental health issues. License / Certification: BLS certification required. Preferred Position Qualifications: Language: Bilingual (English/Spanish) skills preferred. Experience / Training: Bachelors of Science in health or human services related field; other under graduate degrees will be considered. Licensed Vocational Nurse (LVN) with case management experience. Certified Case Manager (CCM) certification. Enhanced Care Management (ECM) experience Must have reliable transportation.

Schedule: Monday - Friday, 5:00 pm to 9:00 pm Responsible for the delivery of patient-centered, team-based care that falls within the allowable scope of practice. This includes working collaboratively with physicians, registered nurses and medical assistants to provide advanced practice physical and psychosocial assessments, diagnosis and management of health and illness needs. The primary responsibility of the Nurse Practitioner or Physician Assistant is direct patient care for all ages and genders, including both acute and chronic care. The Nurse Practitioner or Physician Assistant will also assist the Chief Medical Officer, Medical Director, and Staff Physicians in supervision of the nursing staff. Ensure that the core values of Camino Health Center - dignity, excellence, service and justice are carried out within daily tasks. Essential Function Clinical Quality Provide high-quality, patient-centered and values-based primary medical care. Effectively use huddles, care gap reports, and integration work to meet treatment and preventative care measures. Provide direct education to patients regarding their medical conditions and treatment options. Appropriate and complete referrals to specialty care as needed. Prescribe and/or dispense medications as appropriate. Efficiently and timely manage and respond to requests for medication refills, document completion, patient messages and general questions. Collaborate with behavioral health, dental, optometry and other health care team members as appropriate for integration, consultation, referral and follow-up. Assist the Chief Medical Officer and Medical Director in program development, implementation and evaluation as necessary. Active participation in the health center's quality assurance and peer-review programs. Cooperate in investigations, patient grievances and requests from payers. Patient Experience Provide patient care services in the spirit of the health center's core values. Convey empathic behavior and communication with patients and encourage all members of the care team to do so as well. Deliver services to the patients' satisfaction as measured by the Press Ganey Patient Satisfaction Survey. Lead team in efforts to increase patient satisfaction survey completion rate. Collaborate with the medical management team to investigate, respond and improve processes related to patient grievances received from payers, social media, and comment boxes/We Care emails. Collaborate with the medical management team to improve workflows, cycle times and the overall patient experience. Access/Utilization Provide primary medical care services in accordance with health center policies and board approved privileging. Provide coverage to the health center's urgent care schedules. Practice in an efficient and cost effective manner; appropriately order labs and tests. Provide on-call coverage for after-hours care in accordance with health center protocols. Lead the care team in problem-solving to see late arriving patients and patients with urgent needs. Collaborate with the medical management team to maximize patient appointment access. Supervision of Clinical Staff/Leadership Supervision of nursing staff in direct patient care, including the procurement of lab specimens and administration of injectable medications. Assume a leadership role with the care team. Promote positive interactions within the team and engages members to achieve quality, patient experience and access goals. Collaborate with the medical management team to develop support staff to their highest potential. Active participation in department and clinic-wide meetings/trainings. Attend in-services and conferences to continue professional growth and development. Documentation Complete clear and defensible documentation of patient visits and/or telephone encounters. Appropriate and accurate code encounters. Close encounters in accordance with health center protocols. Provide medication and document queue coverage for colleagues in accordance with health center protocols. Minimum Position Qualifications: Education: Master's degree from an accredited Nurse Practitioner program required or Master's degree from an accredited Physician Assistant Program. Experience / Training: License / Certification: Current BLS certificate; Current Registered Nurse License; Nurse Practitioner or Physician Assistant License; DEA License; Board of Registered Nursing Certification of Nurse Practitioners; Board of Registered Nurses Certification Furnishing Number Preferred Position Qualifications: Education: Experience / Training: Two plus years' experience as a Nurse Practitioner highly desirable; minimum of two years of experience in a community health; bilingual (English/Spanish) License / Certification: Mon-Fri: 5:00 pm - 9:00 pm Weekly: 20 hours

Under the direct supervision of the Development Director, the Development Coordinator strengthens Camino Health Center's fundraising program by supporting donor engagement, events, communications and community outreach. The coordinator maintains the organization's donor database using Blackbaud's Raiser's Edge NXT and provides support for marketing and communications across the organization. Essential Values-Based Competencies: Demonstrates values based on competencies in line with the four core values that are the foundation of all activities performed by employees in order to achieve the mission of Camino Health Center. Dignity: Demonstrates competence in communication and interpersonal relations Excellence: Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action Essential Functions: Fundraising and Events Assists the Development Director on updating and monitoring the annual development calendar to ensure year-round engagement and stewardship of individual donors. Provides administrative support of fundraising efforts, including mailings, coordinating meetings, and project tracking. Coordinates fundraising events, cultivation and stewardship gatherings, and community engagement activities, including logistics, communications and volunteer engagement. Support sponsorship fulfillment and donor recognition related events. Marketing/Communications Source stories and updates from internal teams in support of fundraising efforts. Create fundraising communications such as save the dates, invitations, and e-blasts that strengthen philanthropic support. Coordinates development meetings, events and presentations as requested. Using the Camino Health Center branding kit, collaborates with leadership in producing branded materials and collateral across all channels. Manage organization-wide content calendar; write and edit content for social, e-mail and web. Monitors, reviews and updates the health center website to ensure accurate information. Corporate and Community Outreach Assist in researching and identifying potential corporate and community partners aligned with Camino's mission. Conduct outreach to promote gift-in-kind drives and sponsorship opportunities. Support the development of sponsorship materials. Supports the Auxiliary membership with communications, coordinating membership meetings and events, and sharing engagement opportunities. Track outreach activities in RENXT Donor Engagement and Stewardship Support donor cultivation and stewardship through timely outreach, acknowledgements and donor communications. Prepare donor-facing materials including letters, emails, impact reports, and event and outreach collateral. Maintain accurate donor records, tracking donor interaction and preparing reports that guide stewardship plans. Coordinates donor recognition activities and fulfillment. Minimum Position Qualifications: Education: Associate's degree in Communications, Marketing, or related field from an accredited university. Experience / Training: One to three years of working experience in a development setting. Proficient in Microsoft office applications. Preferred Position Qualifications: Education: Bachelor's degree in Communications, Marketing, or related field from an accredited university. Experience / Training: Working knowledge of Raisers Edge NXT and familiarity with design programs a plus. Additional Responsibilities and Requirements: Perform other duties as assigned by supervisor

CLASSIFICATION:Hourly, Non-Exempt JOB SUMMARY: Responsible for assisting the care team (provider, medical assistant, behavioral health provider, etc.) by coordinating services for patients who are part of the assigned panel, especially those with serious, complex, chronic or psychosocial issues. ACCOUNTABLE TO: Office Manager JOB DUTIES: Responsible for facilitating access to appropriate health services by assisting with the coordination of referral, admission, discharge and/or transfer of patients to specialty care, hospitals, nursing homes, rehabilitation facilities, or board and care facilities, including the following: * Provide an effective communication link between patient, medical staff, behavioral health staff, rehabilitation facilities, and hospitals. * Assist in coordination of care with other providers in the community, ensuring that information goes when and where it is needed. * Facilitate provider communication at regular intervals throughout patient's hospitalization or stay at other facilities. * Coordinate with the Board & Care Administrator to ensure all patients who are to be seen by the provider are at the facility on the date and time of the scheduled visit. * Assist the provider and Medical Assistant on the day of service in coordinating recommended additional services. * Ensure all patients in their assigned Board & Care have CCCHC assigned as their Primary Care Physician. * Track, coordinate, and ensure all patients in their assigned Board &Care receive all of the physician ordered preventative services. * Assist the Board &Care Administrators with Medi-Connect, HMO, and all other Health Plan issues. * Coordinate requested training for their assigned Board & Care Administrators and their staff. * Assists the Board & Care Administrator in accessing CBAS Programs for their patients if requested by the provider. * Identify services not currently provided in assigned Board & Care and work with the Director of Business Development to coordinate those services. * Coordinate and provide an array of activities for their assigned Board & Care patients. * Track and resolves all issues involving CCCHC that arise in their assigned Board &Care. * Maintain ongoing communication with discharge planners, case managers, and care coordinators at facilities to which patients are periodically admitted. * Ensure all patients are tracked and data entered into systems for follow-up and reporting. * Coordinate with medical staff to ensure that case management services are provided to patients with complex medical and/or psychosocial problems. * Maintain patient confidentiality and data integrity in accordance with Health Information Portability Accountability Act (HIPAA) regulations and maintain security of protected health information (PHI) * Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. * All other duties as assigned. * Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner. Special Knowledge, Skills, Abilities and Attributes: * Demonstrated ability to exercise sound judgment. * Ability to communicate clearly and concisely. * Ability to plan and be organized, work well under pressure, take initiative and be flexible and cooperative. * Ability to work effectively with both employees and managers. * Ability to convey a positive and professional image to patients and employees. * Must have knowledge of medical terminology/abbreviations. * Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet, and networking devices. * Ability to use a computerized patient system (EMR) * Must be able to make decisions and perform job duties with minimal supervision. * Required to know, follow, and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations. Education and Experience Requirements * High school diploma or GED required. * Bilingual in English and Tagalog preferred. * Medical Assistant Certification and prior experience preferred. Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Independently provides comprehensive quality medical services in a compassionate manner to patients to include for example, complete physical examinations, diagnosis, treatment, prevention of both chronic and episodic disorders, preventive care, immunizations, primary care and treatment, health education, prescribe medications, order and interpret lab testing and other diagnostic test and screening, vision/hearing, women's health, family planning and nutrition and health education. DUTIES AND RESPONSIBILITIES: * Responsible for obtaining patients' medical histories. * Responsible for each patient medical care from discovery of the disorder to recovery. * Responsible for performing complete physical examinations, including ordering, interpreting and evaluating diagnostic tests and examinations. * Responsible for diagnoses and treatment of both chronic and episodic disorders including complications of otherwise normal processes such as e.g. patients CHDP or childhood development. * Responsible for establishing and documenting the patients health care plan and prognosis, maintaining records of each case that are sufficiently complete for any physician reviewing them to evaluate the effectiveness of the plan and assists patients with setting their self-health care goals. * Responsible for initiating drug therapy, taking responsibility for such therapy when performed prior to consultation with a physician. * Responsible for determining when the patient has recovered from the disorder and releases the patient. * Responsible for providing health education and instruction in the areas of e.g., health/sickness, personal hygiene, nutrition, sexual behaviors, and medication usage as applicable. * Responsible for meeting and consulting with other staff providers on an on-going, regular basis to discuss clinical concerns and opportunities for care improvement. Additionally, consults with physician on duty as necessary and refer patients to appropriate resources. * Responsible for ensuring patient/client confidentiality; demonstrates complete discretion when discussing patient information. * Responsible for providing medical services that meet standards of care, and agency policy, procedures, and protocols. * Responsible for participating in The Joint Commission (TJC) PCMH daily morning huddles. * Responsible for performing patient triage to include direct patient assessment, patient treatment and, consults with the medical team throughout triage and refers patients to the medical team for treatment as needed. * Responsible for actively participating in the agency's Improving Organization Performance Program to include e.g., Infection Control, Safety and Emergency Preparedness Programs and the TJC. REQUIREMENTS: * Current California Registered Nurse license * Masters Degree from an approved accredited University School of Nursing (completion of a program of training which conforms to standards established by the California Board of Registered Nurses for Nurse Practitioners * Current Nurse Practitioner Certification and two years of Nurse Practitioner experience * Current board certification * Current DEA certificate * Current CPR certificate * Bilingual (English/Spanish) * Valid California Driver's license and California basic automobile insurance * Knowledge of electronic medical records * Ability to communicate effectively both verbal and written communication * Ability to work well in a professional team oriented environment

CLASSIFICATION: Hourly, Non-Exempt JOB SUMMARY: As a medical assistant, you will play a crucial role in supporting healthcare professionals, such as Physicians and Advanced Practice Professionals, in providing patient care. Your responsibilities will encompass administrative tasks, patient care duties, and assisting with medical procedures. The role requires strong organizational skills, attention to detail, and a compassionate demeanor. ACCOUNTABLE TO: Clinic Lead JOB DUTIES: Responsible for accurately executing tasks under the guidance of physicians or advanced practice professionals during patient examinations and treatments, and under the supervision of the clinic lead for administrative duties, which include, but are not limited to, the following: Provide clinical services such as TB skin tests and administration of prescribed medication. Draw blood, prepare, and administer vaccinations, injections, and obtain laboratory specimens. Prepare patients for healthcare provider examination, position instruments and equipment, and assist the healthcare provider. Obtain patient medical history and take appropriate vital signs. Document accordingly in EHR system. Greeting patients, arranging appointments for various providers, verifying insurance eligibility information collecting copays, scanning insurance documents, and inputting and updating data. Scan all medical records into the EHR system. Responsible for ensuring the upkeep of current laboratory supplies inventory, back-office logs (daily/monthly), and managing general supplies. Answers phones, screen and triage incoming calls, and direct calls appropriately. Reminder calls to patients for upcoming visits or to reschedule missed appointments. Adhering to infection control, safety guidelines and confidentiality policies. Participate in and assist with the implementation of quality improvement initiatives. Attend all required meetings and training courses. May be required to pick-up vaccines, medical supplies, etc. Verify insurance eligibility information. Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the underserved and low-income populations in a culturally sensitive manner. Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. Adhere to all policies and procedures, including the Employee Handbook. All other duties, as assigned. Special Knowledge, Skills, Abilities and Attributes: Demonstrated ability to exercise sound judgment. Communicate effectively and tactfully with patients, customers, managers, and other levels of personnel, in person and on the telephone. Plan, be organized, and detail oriented. Work well under pressure, take initiative, and be flexible and cooperative. Self-motivated and independently productive, while still working as a team. Maintain confidentiality of patient information and Company records. Work effectively with both employees and managers. Convey a positive and professional image to patients and employees. Professional appearance and demeanor. Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet and networking devices. Required to know, follow, and enforce safe work practices, be aware of company policies and procedures related to job safety, including safety rules and regulations. Must possess dependable transportation, automobile insurance, and a current CA Driver License. Handle multiple tasks while also being tactful, diplomatic, and empathetic. Maintain composure under conditions of urgency and/or time constraint, or fast-paced environment. Education and Experience Requirements High School Diploma, or GED, required. Medical Assistant Certification required from an accredited Educational Program Bilingual in English/Spanish preferred. BLS Certification required. Working Conditions Normal clinic environment with: Medical office environment, In-person in clinic. Frequent walking, reaching with hands and arms. Occasional stooping, lifting under 20 pounds, and kneeling. Occasional driving. Potential exposure to hazardous fluids, communicable diseases. Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Under the direct supervision of the Director of Managed Care Services, the Referrals Coordinator is responsible for assuring all assigned specialty and ancillary referral orders are completed and processed accurately and in a timely manner as per agency's Utilization Management (UM) Policy 107; Specialty Care Referrals. Duties: * Responsible for providing care coordination and patient access to specialty care in accordance Arroyo Vista UM Policy 107, the Joint Commission's Patient-Centered Medical Home (PCMH) standards and contracted managed care agencies guidelines. * Responsible for communicating with patient and/or caregiver, the referring provider and specialty offices, as necessary and in compliance with agency care coordination policy standards. Including but not limited to proving support with appointment scheduling, rescheduling, contact with offices, authorizations and modifications, redirection of services, retrieval of specialist progress notes, etc. * Responsible for using standards of documentation and maintaining confidentiality as per Agency policy and procedures. Including documentation of care coordination efforts and case progress in the EHR and Population Management system. * Responsible to verify patient eligibility when processing a new case and periodically to ensure appropriate workflow is followed and contracted specialist network is used. * Responsible for closing the referral loop on a timely manner per PCMH, managed care and agency timeline policy. Assures all urgent referrals are processed within 48 hours and that referral orders are closed when a specialist report is received or if authorization is denied, or if patient refuses services or is non-complaint after multiple attempts with the objective of facilitating continuity of quality care and minimizing risk exposure. * Responsible for preparing, assisting, and/or submitting monthly progress reports as assigned to the immediate supervisor. * Responsible for active participation in the Quality Management Program, Safety Program, Emergency Preparedness and Infection Control Programs, and is responsible for Joint Commission and IPA/HMO Standard Compliance of Patient Referral Utilization Review Services. * Responsible to attend assigned in-services and educational sessions to maintain current knowledge for effective practice. * Responsible to serve as back-up to other members of the Referral Team. * Responsible to perform other duties as assigned by the supervisor. Requirements: * Certificate from an approved and accredited Medical Assistant Program. Familiar with medical terminology, including CPT and Diagnosis coding. * Minimum one (1) year clinical experience in an ambulatory care facility. Referrals experience preferred. * Attention to detail, with excellent follow-through skills. * Excellent communication skills. * Ability to work well with others in a professional manner in a team oriented environment. * Bilingual (English/Spanish). Familiarity with Hispanic culture preferred. * Computer literacy in health information systems. Proficient in Microsoft. * The employee is familiar and knowledgeable with the use of a type of health information technology system. The employee will assure to take such steps necessary to allow Arroyo Vista to realize the benefits of the Electronic Health Records system including the adoption, implementation, upgrading and meaningful use of such technology as requested or required by Arroyo Vista or other federal or state authority.

The Registered Nurse (RN) provides high-quality, patient-centered nursing care within Camino Health Center's clinical operations. This role focuses on direct patient care, clinical triage, coordination of services, patient education, operational support to providers and care teams, and collaboration with the laboratory department to ensure timely and accurate processing of patient specimens. The RN also collaborates with Population Health and Quality Improvement departments to support clinical protocol development, back-office standard work, and population-based care initiatives. The RN contributes to a culture of safety, service excellence, and continuous improvement. Ensures that the core values of the Camino Health Center - Service, Dignity, Justice, and Excellence are carried out within daily tasks. Essential Values-Based Competencies: Demonstrates values-based competencies in line with the four core values that are the foundation of all activities performed by employees in order to achieve the mission of the Camino Health Center. Dignity: Demonstrates competence in communication and interpersonal relations Excellence: Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action Essential Functions Direct Patient Care & Clinical Support Performs real-time triage (telephone, patient portal, walk-ins, nurse advice line, in-person) following established protocols. Supports walk-in workflows, including rapid assessment, prioritization, and coordination with providers and back-office teams. Administers medications (oral, injectable) and performs blood draws or injections as needed based on provider orders and clinic protocols. Supports laboratory operations, including specimen collection, labeling, tracking, and communication of results as appropriate. Provides patient education in both individual and group settings. Performs wound care, suture removal, and other nursing procedures following standard protocols. Communicates abnormal lab results, follow-up needs, health education instructions, or community resource recommendations as directed by providers. Submits Confidential Morbidity Reports per regulatory requirements and provider direction Calls in prescription refills as directed by medical providers Monitors and maintains clinic emergency equipment monthly (oxygen, emergency kit, AED). Supports development of clinical protocols, nursing workflows, and back-office standard work. Works closely with providers to support efficient management of clinical queues and patient flow. Population Health & High Risk Patient Management Collaborates with Population Health and Quality Improvement teams to deliver coordinated care for high-risk patients. Uses population health strategies to support chronic disease management and reduce avoidable ER utilization. Coordinates with hospitals and care teams to ensure timely post-ER and post-hospital follow-up. Conducts outreach to new patients following health plan and CalOptima guidelines. Supports HEDIS and quality improvement activities. Participates in remote patient monitoring workflows, including education, follow-up, and data review. Supports follow-up for Breast and Cervical Cancer Treatment Program patients to ensure timely documentation and care coordination. Care Coordination Coordinates referrals, authorizations, community resource connections, and follow-up care. Maintains strong working relationships with specialty care providers, hospitals, health plans, and community partners. Collaborates with QI and operational leaders to improve clinical workflows, care coordination processes, and patient navigation. Participates in departmental meetings and cross-functional workgroups. Laboratory Support Assists with specimen collection, processing, and transport to ensure accurate and timely lab results. Collaborates with lab personnel to identify workflow improvements and support quality control initiatives. Provides education to patients regarding lab procedures and preparation. Patient Relations & Professional Conduct Demonstrates compassionate, patient-centered communication in alignment with Camino Health Center's values. Works cooperatively with providers, staff, volunteers, students, and patients using culturally sensitive communication. Upholds all policies, procedures, and clinic standards. Maintains strict patient confidentiality. Additional Responsibilities : Performs other duties as assigned by supervisor Participates in workgroups, committees, and improvement projects as needed Travel between clinic sites as directed; you will be reimbursed for mileage across clinics Minimum Position Qualifications: Education: Bachelor of Science in Nursing (BSN) required. Experience / Training: Minimum of two years recent clinical experience; bilingual English/Spanish required License / Certification: Current CA RN License; current BLS Certificate Preferred Position Qualifications Experience in a Federally Qualified Health Center or safety-net clinic Physical and Personal requirements: Able to reliably report to work at scheduled times and locations. Ability to perform physical tasks such as lifting or assisting patients. Manual dexterity, visual acuity, and physical stamina required.

Responsible for the delivery of patient-centered, team-based care that falls within the allowable scope of practice. This includes working collaboratively with mid-level providers, registered nurses and medical assistants to provide physical and psychosocial assessments, diagnosis and management of health and illness needs. The primary responsibility of the Staff Physician is direct patient care, both acute and chronic. The Staff Physician will also assist the Chief Medical Officer in supervision of and consultation of the nurse practitioners, as designated. Ensure that the core values of Camino Health Center - dignity, excellence, service and justice are carried out within daily tasks. Essential Function Clinical Quality Provide high-quality, patient-centered and values-based primary medical care. Effectively use huddles, care gap reports, and integration work to meet treatment and preventative care measures. Provide direct education to patients regarding their medical conditions and treatment options. Appropriate and complete referrals to specialty care as needed. Prescribe and/or dispense medications as appropriate. Efficiently and timely manage and respond to requests for medication refills, document completion, patient messages and general questions. Collaborate with behavioral health, dental, optometry and other health care team members as appropriate for integration, consultation, referral and follow-up. Assist the Chief Medical Officer and Medical Director in program development, implementation and evaluation as necessary. Active participation in the health center's quality assurance and peer-review programs. Cooperate in investigations, patient grievances and requests from payers. Patient Experience Provide patient care services in the spirit of the health center's core values. Convey empathic behavior and communication with patients and encourage all members of the care team to do so as well. Deliver services to the patients' satisfaction as measured by the Press Ganey Patient Satisfaction Survey. Lead team in efforts to increase patient satisfaction survey completion rate. Collaborate with the medical management team to investigate, respond and improve processes related to patient grievances received from payers, social media, and comment boxes/We Care emails. Collaborate with the medical management team to improve workflows, cycle times and the overall patient experience. Access/Utilization Provide primary medical care services in accordance with health center policies and board approved privileging. Provide coverage to the health center's urgent care schedules. Practice in an efficient and cost effective manner; appropriately order labs and tests. Provide on-call coverage for after-hours care in accordance with health center protocols. Lead the care team in problem solving to see late arriving patients and patients with urgent needs. Collaborate with the medical management team to maximize patient appointment access. Supervision of Clinical Staff/Leadership Assist mid-level health care providers in the assessment and treatment of patients as necessary. If appropriate, assume responsibility for the clinical situation. Supervision of nursing staff in direct patient care, including the procurement of lab specimens and administration of injectable medications. Assume a leadership role with the care team. Promote positive interactions within the team and engages members to achieve quality, patient experience and access goals. Collaborate with the medical management team to develop support staff to their highest potential. Active participation in department and clinic-wide meetings/trainings. Attend in-services and conferences to continue professional growth and development. Documentation Complete clear and defensible documentation of patient visits and/or telephone encounters. Appropriate and accurate code encounters. Close encounters in accordance with health center protocols. Provide medication and document queue coverage for colleagues in accordance with health center protocols. Minimum Position Qualifications: Education: Doctor of Medicine Degree or Doctor of Osteopathic Medicine Degree Experience / Training: A minimum of two years of experience in a primary care setting License / Certification: Board certified primary care physician; valid and current California Medical license, DEA number and BLS certification Preferred Position Qualifications: Experience / Training: Prior experience in a community health center; bilingual (English/Spanish)

Under direct supervision of the Billing Manager, the Billing Clerk II is responsible for maintaining the clinic billing of all patients, including Medi-cal, Medicare, and third-party billing; and for maintaining an open line of communication with all insurance carriers including follow-up, denials, and appeals; and for maintaining a professional demeanor with all patients to comply with patient confidentiality (HIPPA) as well as other department managers and staff. Duties and Responsibilities Calls insurance companies to verify insurance eligibility coverage. Performs basic mathematical computations. Works with insurance denials and follows up on claims status. Assists patients with problems concerning their accounts. Covers cashier and Financial Screener stations, when needed. Reviews & Analyzes the A/R Aging Report on a regular basis. Reports any incidents or patient complaints to Billing Manager. Performs special billing projects. Commutes from different clinic locations as requested to cover other Billing staff or attend meetings and in-service trainings. Scheduled to work every other Saturday as a Financial Screener/Cashier (8 hour shift and some Holidays). Responsible for following all Agency safety and health standards, regulations, procedures, policies, and practices. Performs other duties as assigned. Requirements Bilingual (English and Spanish). Medical Billing/Coding Certification Two (2) years billing experience in a medical setting. Have the ability to prioritize, organize, trouble shoot and problem solve. Effective verbal and written communication skills. Knowledge in current ICD 9, ICD 10, CPT Codes & HCPCS. Knowledge in Insurance verification & eligibility. Must have reliable transportation

Responsible for the delivery of patient-centered, team-based care that falls within the allowable scope of practice. This includes working collaboratively with mid-level providers, registered nurses and medical assistants to provide physical and psychosocial assessments, diagnosis and management of health and illness needs. The primary responsibility of the Staff Physician is direct patient care, both acute and chronic. The Staff Physician will also assist the Chief Medical Officer in supervision of and consultation of the nurse practitioners, as designated. Ensure that the core values of Camino Health Center - dignity, excellence, service and justice are carried out within daily tasks. Essential Values-Based Competencies: Demonstrates values-based competencies in line with the four core values that are the foundation of all activities performed by employees in order to achieve the mission of the Camino Health Center. Dignity: Demonstrates competence in communication and interpersonal relations Excellence: Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action Essential Functions Clinical Quality Provide high quality, patient-centered and values-based primary medical care. Effectively use huddles, care gap reports, and integration work to meet treatment and preventative care measures. Provide direct education to patients regarding their medical conditions and treatment options. Appropriate and complete referrals to specialty care as needed. Prescribe and/or dispense medications as appropriate. Efficiently and timely manage and respond to requests for medication refills, document completion, patient messages and general questions. Collaborate with behavioral health, dental, optometry and other health care team members as appropriate for integration, consultation, referral and follow-up. Assist the Chief Medical Officer and Medical Director in program development, implementation and evaluation as necessary. Active participation in the health center's quality assurance and peer-review programs. Cooperate in investigations, patient grievances and requests from payers. Patient Experience Provide patient care services in the spirit of the health center's core values. Convey empathic behavior and communication with patients and encourage all members of the care team to do so as well. Deliver services to the patients' satisfaction as measured by the Press Ganey Patient Satisfaction Survey. Lead team in efforts to increase patient satisfaction survey completion rate. Collaborate with the medical management team to investigate, respond and improve processes related to patient grievances received from payers, social media, and comment boxes/We Care emails. Collaborate with the medical management team to improve workflows, cycle times and the overall patient experience. Access/Utilization Provide primary medical care services in accordance with health center policies and board approved privileging. Provide coverage to the health center's urgent care schedules. Practice in an efficient and cost effective manner; appropriately order labs and tests. Provide on-call coverage for after-hours care in accordance with health center protocols. Lead the care team in problem solving to see late arriving patients and patients with urgent needs. Collaborate with the medical management team to maximize patient appointment access Supervision of Clinical Staff/Leadership Assist mid-level health care providers in the assessment and treatment of patients as necessary. If appropriate, assume responsibility for the clinical situation. Supervision of nursing staff in direct patient care, including the procurement of lab specimens and administration of injectable medications. Assume leadership role with care team. Promote positive interactions within the team and engages members to achieve quality, patient experience and access goals. Collaborate with the medical management team to develop support staff to their highest potential. Active participation in department and clinic-wide meetings/trainings. Attend in-services and conferences to continue professional growth and development. Documentation Complete clear and defensible documentation of patient visits and/or telephone encounters. Appropriate and accurate code encounters. Close encounters in accordance with health center protocols. Provide medication and document queue coverage for colleagues in accordance with health center protocols. Knowledge / Skills / Abilities: Work collaboratively with people of all ages, social, and ethnic backgrounds Work independently and as part of a team Excellent time management skills with the ability to simultaneously manage multiple tasks and meet deadlines Able to work in a fast paced environment Excellent oral and written communication; basic math skills Proficient in using computer and office equipment Ability to convey a sense of confidence and trust to all patients Ability to relate well to other health professionals and support staff Ability to carry out administrative and patient support services and consultative responsibilities Ability to maintain patient confidentiality Minimum Position Qualifications: Education : Doctor of Medicine Degree or Doctor of Osteopathic Medicine Degree License / Certification: Board certified primary care physician; valid and current California Medical license, DEA number and BLS certification; Active NPI Preferred Position Qualifications: Experience/Training: Two or more years of experience in a community health center; bilingual (English/Spanish) Additional Requirements: Must possess, or be able to obtain, all required licenses, certifications, and registrations needed for clinical practice and Medi-Cal billing in California. Physical and Personal requirements: Must have reliable transportation Must be available on Fridays and Saturdays and willing to work at other clinic sites as needed