Camino Health Center jobs in Mission Viejo, CA

Job Summary: The Human Resources Generalist is responsible for performing HR-related duties on a professional level and works closely with senior management in supporting employee relations. This position carries out responsibilities in the following functional areas: benefits and leave of absence administration, employee relations, training, performance management, policy implementation, and employment law compliance. Ensure that the core values of Camino Health Center - Service, Dignity, Justice, and Excellence - are carried out within daily tasks. Essential Values-Based Competencies: Demonstrates values-based competencies in line with the four core values that are the foundation of all activities performed by employees in order to achieve the mission of the Camino Health Center. Dignity: Demonstrates competence in communication and interpersonal relations Excellence: Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action Essential Functions: Employee Relations Partners with leadership to lead employee relations counseling, disciplinary support, outplacement counseling, and exit interviewing. Participates in administrative staff meetings and attends other meetings and seminars. Assists in evaluation of reports, decisions and results of departments in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of the department and services performed. Coordinates with managers for staff recognition. Communicates with staff regarding updates and/or changes related to policies, reviews, and compliance Assists with terminating employees as needed, including terminating accounts and benefits. HR Administration and Compliance Administers various human resource plans and procedures; leads in the development and implementation of policies and procedures; maintains employee handbook and policies and procedures manual. Ensures legal compliance in human resource areas. Maintains affirmative action program; maintains records, reports and logs to confirm to EEO regulations. Maintains human resource information system records, compiles reports from the database and employee files maintenance. Maintains compliance with federal and state regulations concerning employment. Maintains worker's compensation reporting and acts as liaison for worker's compensation annual audits. Prepares and submits required annual reports such as EEO-1 and Pay Data. Credentialing and Privileging Coordinates needed documentation for new providers and clinic support staff to be fully credentialed and privileged within policy guidelines. Ensures completion of ongoing credentialing and privileging renewal files within policy timeframes. Provides timely and completed documentation to the Administrative Assistant for inclusion in the Board Committee packets. Maintains and updates the Credentialing and Privileging files to ensure the organization is compliant with applicable laws and regulations. Communicates appropriately with all providers and caregivers regarding documentation and files needed for any renewed credentials or licenses. Assists the Revenue Cycle Manager with supporting documents for payer sources. Learning and Development In collaboration with the HR Director and HR Coordinator, assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives. Creates and/or acquires training procedure manuals, guides, and course materials. Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos. Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements. Prepares and implements training budget; maintains records and reports of expenses. Recruitment & New Hire Orientation Assists with the recruitment and hiring process for all exempt and nonexempt employees, volunteers, temporary employees, contractors, and residents. Maintains job applications received; reviews applications to match experience with specific job-related requirements. Responds to calls and/or emails regarding job openings. Responsible for conducting new hire orientation, preparing new hire paperwork and benefit enrollment for new hires. Payroll Employee data management in ADP for new hires and employees on Leave of absences. Assists with payroll processing support in collaboration with the Finance Specialist. Minimum Position Qualifications: Education: Bachelor's degree in Human Resource Management or related field Experience / Training: One year of human resource experience. Relevant work experience will be considered in lieu of formal education. Preferred Position Qualifications: Education: Master's degree in Human Resource Management or related field Experience / Training: Human resource experience in a health care environment; Preferably in a community health center, primary care, or FQHC setting. License / Certification: Bilingual English/Spanish; SHRM-CP or SHRM-SCP certification Physical and Personal requirements: Must have reliable transportation

California Skin Institute (CSI) is the largest and fastest growing private dermatology practice in California offering an unwavering commitment to excellence in medical, surgical, and cosmetic dermatology and plastic surgery. We have one of the most state-of-the-art and comprehensive skin-based service lines including laser, light, radio-frequency, reconstructive and cosmetic surgery techniques, Medicare-approved surgery centers and a full-service dermatopathology laboratory. Come join our team as we innovate both in the clinical setting and in practice operations! As our mission is safe patient care, we require all our employees to be vaccinated as such vaccinations are available, and subject to the narrow exceptions provided by applicable law. Responsibilities Answers busy, multi-line phone system, providing top-notch customer service Greets patients and visitors in a prompt, courteous, and accommodating manner Knowledgeable of providers in the office and treatments they provide Knowledgeable of skin care products available at the office Focus on product sales with every patient Maintains work area and lobby in neat manner Schedules patient appointments and visits Registers patients using NexTech Practice Management System, entering demographics, copying patients' insurance card and specifies subscriber/subscriber DOB Provides insurance authorization support Collects co-pays and/or patient balance(s), providing patient receipt and maintaining receipt logbook, and maintaining/balancing daily cash log Requirements Proven working experience as a medical receptionist and/or medical records clerk, at least one (1) year EMR experience preferred Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Social perceptiveness and service oriented Excellent written and verbal communication skills Strong organizational and planning skills Prior experience with management of paper records Proficiency in MS Office and patient management software, Nextech Must be able to lift up to 25 pounds on a routine basis High school diploma or equivalent Must be willing to travel to nearby CSI practice locations Benefits and Perks We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive pay in addition to a benefits package including: Medical, Vision & Dental HSA/FSA Life Insurance 401 (K) Generous Paid Time Off Employee Discount Program Growth and Development Opportunities Recognition Program And much more! It is the policy of California Skin Institute to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, family status (including pregnancy), marital status, military status, sensory, physical, or mental disability, genetic information, or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.

Join the Elite Team at California Skin Institute! Board-Certified/Board-Eligible Dermatologist California Skin Institute (CSI) is excited to announce a fantastic opportunity for a talented Dermatologist in our growing Torrance beach cities location Why Join Us? Be Part of a Leading Team: As a Dermatologist with CSI, you'll join the fastest-growing private practice dermatology group in California. Work with the Best: Collaborate with a nationally recognized network of dermatology experts to provide top-tier patient care. Flexible Schedule: Enjoy a schedule tailored to your lifestyle and needs. Immediate Patient Base: Step into a busy practice with a high patient volume from day one. Collaborative Culture: Thrive in a supportive and innovative environment where your expertise is valued. Customized Practice Mix: Shape your practice to suit your professional interests, including medical dermatology and cosmetics. Other Locations: We also have opportunities throughout California. Contact us at ************ or visit our website for more information. Exceptional Benefits: Highly competitive compensation Dermatologist Salary Range FT: $425K-$500K Base Annual Salary + Productivity Generous benefits package including paid CME, healthcare benefits, vacation, and retirement plan Exceptional PPO reimbursement rates compared to other CA private practices Access to over 100 cutting-edge technologies for medical treatments and surgical procedures Opportunities to grow and develop your medical, surgical, and cosmetic skills through advanced training programs and mentorships Join a superb cohort of dermatologists, plastic surgeons, and dermatopathologists with stellar reputations Freedom to control how you practice medicine, from service mix to patient volume Flexibility to achieve a strong work-life balance Who We Are: California Skin Institute (CSI) is dedicated to providing excellence in patient care. We offer one of the most comprehensive dermatology and plastic surgery service lines in the country, utilizing over 100 pieces of state-of-the-art equipment. Founded in 2007, CSI has become California's largest private practice dermatology group, boasting over 400 employees and 43 locations. We remain physician-owned and led, maintaining our core values of intelligence, innovation, multidisciplinary skills, lifelong learning, and compassion. Our culture and growth reflect our commitment to these values, making CSI a place where physicians love to work. Ready to Elevate Your Career? If you're interested in this exceptional opportunity, please apply to this job posting, call ************, or email us at [your email]. We are flexible and open to full-time, part-time, or traveler/moonlighting arrangements. Join California Skin Institute and take the next step in your dermatology career

The Behavioral Health Specialist provides behavioral health services to patients of all ages at Camino Health Center. The Behavioral Health Specialist work alongside the health center's medical teams to provide comprehensive whole person care. The Behavioral Health Specialists provides same day mental health consults, psychosocial assessments, crisis intervention, psychotherapy, alcohol and drug screening using the SBIRT (Screening, Brief Intervention, and Referral to Treatment), education/support groups and resource information. The Behavioral Health Specialist is the link between Camino Health Center, the community, and other local agencies that provide services for this population. Behavioral health services will be provided on site at Camino Health Center and with other community partnerships. Ensure that the core values of Camino Health Center - dignity, excellence, service and justice are carried out within daily tasks. Essential Values-Based Competencies: Demonstrates values-based competencies in line with the four core values that are the foundation of all activities performed by employees in order to achieve the mission of the Camino Health Center. Dignity: Demonstrates competence in communication and interpersonal relations Excellence: Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action Essential Functions: Describe the duties/responsibilities that must be performed by this position. Essential Function Clinical Quality * Provide high-quality, patient-centered, and values-based primary behavioral health services. * Uses-strengths-based, wellness, resilience, and recovery models in conceptualizing the behavioral and care. * Effectively use huddles, and integration work to meet treatment and preventative care measures. * Provide psycho-education to patients regarding their mental health and/or substance use disorders * Advocate for, teach, and support illness and whole health self-management and recovery approaches to health conditions. * Provides timely and clinically indicated referrals to community providers for patients who are experiencing severe and persistent mental illness and/or substance use disorders. * Appropriate and complete referrals to specialty mental health care and SUD as needed * Collaborate with medical, dental, psychiatry, optometry and other healthcare team members as appropriate for integration, consultation, and referral and follow-up. * Assist Medical Director and Behavioral Health Director in program development, implementation, and evaluation as necessary * Active participation in the health center's quality assurance and peer-review programs. * Cooperate in investigations, patient grievances, and requests from payers. * Participates in all aspects of the Behavioral Health Integration services at Camino Health Center; huddles, warm hand offs, provision of resources to patients and staff, and treatment planning * Demonstrate cultural awareness and humility. Understanding of culture and its function to human behavior, recognizing the strengths that exist in all cultures * Comply with California mandated reporting under the Welfare and Institutions Code sections 15610.15610.70. Patient Experience * Provide patient care services in the spirit of the health center's core values. Convey empathic behavior and communication with patients and encourage all members of the care team to do so as well. * Deliver services to the patients' satisfaction as measured by the Follow My Health Patient Satisfaction Survey. * Lead team in efforts to increase patient satisfaction survey completion rate. * Collaborate with the behavioral health director and medical management team to investigate, respond and improve processes related to patient grievances received from payers, social media, and comment boxes/We Care emails. * Collaborate with the medical management team and BH Director to improve workflows, cycle times and the overall patient experience. Access/Utilization * Respond immediately, if at all possible, to requests for consultation or intervention from other providers. * Provide primary behavioral health care services in accordance with health center policies, NASW or CAMFT professional standards and board approved privileging. * Provide coverage to the health center's evening and weekend schedules. * Practice in an efficient and cost effective manner. * Provide leadership in problem solving to see late arriving patients, difficult patient calls, and patients with high risk acuity needs. * Collaborate with the BH case manager and care team to maximize patient same day BH access. Supervision of Clinical Staff/Leadership * Assist associate clinical social workers in the assessment and treatment of patients as necessary. If appropriate, assume responsibility for the clinical situation. * Assume leadership role with care team. Promote positive interactions within the team and engages members to achieve quality, patient experience and access goals. * Collaborate with the behavioral health and management teams to develop support staff to their highest potential. * Active participation in department and clinic-wide meetings/trainings. * Attend in-services and conferences to continue professional growth and development. Documentation * Complete clear and defensible documentation of patient visits and/or telephone encounters. * Appropriate and accurate code encounters. * Take reasonable steps to ensure that documentation in EHR is accurate and reflects the services provided. * Close encounters in accordance with health center protocols. Minimum Position Qualifications:. * Education: Master's degree in Social Work from a program accredited by the Council of Social Work Education, CSWE's Commission' on Accreditation; or Master's degree in Marriage & Family Therapy from a program accredited by the California Association of Marriage and Family Therapist * Experience / Training: 3 years of experience providing direct behavioral health services to patient of all ages; ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions; should be comfortable with the pace of primary care, working with an interdisciplinary team, and have strong communication skills. License / Certification: Active LCSW or LMFT in the state of California and be in good standing with the Board of Behavioral Sciences. Preferred Position Qualifications: * Experience / Training: Bilingual English/Spanish; experience in and out-patient or community mental health setting; previous experience with motivational interviewing, crisis intervention, problem-solving therapy, cognitive behavioral therapy and solution-based counseling Environmental Conditions: * This job operates in a professional health center environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position involves sitting or standing for extended periods of time. * When working with patients, some risk exposure to unusual elements, i.e., toxic chemicals, biohazardous materials requiring safety precautions and may include the use of protective equipment. Physical and Personal requirements: * Must have reliable transportation

The Dental Assistant's primary job function is to work as part of a team to provide high quality, efficient and service oriented patient care while demonstrating the health center's core values. The Dental Assistant is responsible for performing basic supportive chair-side procedures under the direction of the Staff Dentists, maintaining the operatories in a safe and workable condition, properly cleaning all dental instruments, and assistance with providing oral health education to patients and caregivers. Secondarily, the Dental Assistant is responsible for providing front office support, ensuring that a high level of customer service is provided to health center patients and caretakers. Ensures that the core values of Camino Health Center - Service, Dignity, Excellence and Justice - are carried out within daily tasks. Essential Function Direct Patient Care Assist in providing extra-oral and intra-oral duties as directed by the staff dentist. Assist in recording patient treatment in the electronic dental record. Provide oral hygiene education to patients and caretakers. Takes high quality and clinically appropriate digital radiographs. Back Office Duties Sets up trays for procedures. Properly cleans all dental instruments and maintains operatories in a safe and workable condition. Notify appropriate team members about supplies needing to be ordered and equipment requiring repairs. Sterilizes all instruments according to infection control regulations. Lubricates and oils hand-pieces before and after sterilization. Ensures compliance with infection control procedures as mandated by the California Occupational Safety and Health Administration. Front Office Duties Maintain dental schedule; including making appointments and reminder calls. Answer dental phones calls and return voice messages. Maintain electronic patient filing system, including establishing new patient records and scanning paper records and x-rays into the electronic dental record. Maintain patient records in the practice management system, including updating patient demographic and contact information. Check-in responsibilities, including acknowledging appointments and verifying patient information. Check-out responsibilities, including insurance verification and cash collection. Responsible for assessing and documenting patient eligibility to participate in the health center's sliding fee discount program Work collaboratively with the dental team to ensure optimal workflow and department goals are achieved. Outreach, In-Reach and Education Assist with coordination of external dental screenings, facilitate and maintain a positive rapport with parents, school staff, childcare providers and community agencies. Assist with community dental outreach opportunities which may include, but are not limited to: parent education classes in selected sites, Community Outreach Programs sponsored by other agencies serving the target population and pre-school dental screenings. Conduct in-reach activities to identifying new patients using other Camino services who could also benefit for the dental program. When possible coordinate same day care for these patients. Facilitate the collection of surveys and questionnaires required by funders or through community partnerships. Participation in continuing education events. Minimum Position Qualifications: Education: High School diploma or equivalent education Preferred Position Qualifications: Experience / Training: Two years' experience working in a pediatric detal office or community clinic License / Certification: Valid Dental Assistant Certificate, including radiology and infection control certification; valid and current BLS certification

CLASSIFICATION: Hourly, Exempt, Part Time 16 hours weekly. JOB SUMMARY: As a member of the interdisciplinary health care team, responsible for providing care in accordance with written protocols in the areas of family medicine, pediatric, or obstetrics. ACCOUNTABLE TO: Chief Medical Officer JOB DUTIES: In partnership with other team members, responsible for performing delegated clinical and administrative duties, particularly in direct support to primary care providers and some direct care to patients, inclusive of the following: * Elicit patient medical and social history and interact with patients regarding their medical care. * Perform a review of systems. * Initiate lab and radiologic tests and studies. * Provide health teaching and counseling. * Monitor and manage stabilized chronic conditions. * Review chart findings and exercise of services in accordance with established CCCHC Management CHDP, State Office of Family Planning, Los Angeles Regional Family Planning Council and other medical standards and guidelines. * May perform simple laboratory tests such as wet mounts. * Prescribe and dispense packaged, pre-labeled medications under protocol. * Refer and follow-up on patients in accordance with established protocols and procedures. * Consult with other members of the health care team regarding individual needs of specific patients. * Provide support for recommended actions. * Refer patients to appropriate clinic and/or community resources. * Supervise the RN, LVN, Medical Assistant, Community Health Worker, and other staff providing direct patient care, and assume responsibility for daily clinic management. * Participate in case management meetings and staff meetings. * In conjunction with other members of the health care team, provide patient and community education classes as requested. * Assist in the provision of in-service training of clinical, volunteer, and other personnel as assigned by the Medical Director or Lead Clinician. * Assist in data collection for evaluation and research purposes. * Complete reports and appropriate documentation, including billing and medical records, in a timely manner. * Participate in the CCCHC clinical committee. * Participate in the After Hour/Weekend call schedule as directed by the Medical Director. * Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner. * Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. * All other duties, as assigned. Special Knowledge, Skills, Abilities and Attributes: * Demonstrated ability to exercise sound judgment. * Ability to communicate clearly and concisely. * Ability to plan and be organized. * Ability to work well under pressure, take initiative and be flexible and cooperative. * Self-motivated and independently productive. * Ability to maintain confidentiality of patient information and Company records. * Ability to work effectively with both employees and managers. * Ability to convey a positive and professional image to patients and employees. * Professional appearance and demeanor. * Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet, and networking devices. * Required to know, follow, and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations. * Required to have knowledge of CHDP guidelines, Immunizations schedule and AAP periodicity table.. Education and Experience Requirements * Graduation from an accredited Nursing program for advanced practice required. * Current CA licensed as a Nurse Practitioner required. * A minimum of 2-year experience preferred. * Current DEA required. * Bilingual in English/Spanish preferred. Working Conditions Normal clinic environment with: * Occasional walking, reaching with hands and arms, stooping and kneeling. * Ability to handle multiple tasks while also being tactful, diplomatic, and empathetic. * Ability to organize and schedule work effectively. * Ability to communicate effectively and tactfully with patients, customers, managers, and other levels of personnel, in person and on the telephone. * Ability to pay close attention to detail. * Ability to maintain composure under conditions of urgency and/or time constraint. * Ability to work under pressure in a fast-paced environment. * Ability to handle and maintain patient confidentiality. Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

CLASSIFICATION: Hourly, Non-Exempt JOB SUMMARY: Responsible for assisting the care team (provider, medical assistant, behavioral health provider, etc.) by coordinating services for patients who are part of the assigned panel, especially those with serious, complex, chronic or psychosocial issues. ACCOUNTABLE TO: Clinic Lead JOB DUTIES: Responsible in facilitating access to appropriate health services by assisting with the coordination of referrals, admissions, discharge and/or transfer of patients to specialty care, hospitals, nursing homes, rehabilitation facilities, or residential care facilities, including the following: Provide an effective communication link between patient, medical staff, behavioral health staff, rehabilitation facilities, hospitals, etc. Schedule, coordinate and track referrals for diagnostic testing and specialty care. Assist in coordination of care with other providers in the community, ensuring that information goes when and where it is needed. Facilitate provider communication at regular intervals throughout patient's hospitalization or stay at other facilities. Maintain ongoing communication with discharge planners, case managers, and care coordinators at facilities to which patients are periodically admitted. Ensure all patients are tracked and data entered into systems for follow up and reporting. Coordinate with medical staff to ensure that case management services are provided to patients with complex medical and/or psychosocial problems. Handle protected health information in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The Referral Coordinator will have access to protected health information during the course of his/her work activities. The Referral Coordinator will use this information to communicate medically necessary information to other health care providers to facilitate care for the patient. Applying the minimum necessary standard for HIPAA, the employee will have access to the full medical record, the practice management system, and the chronic disease registry system. Medical Assistant Duties, Front office & Back office duties. Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. All duties as assigned. Special Knowledge, Skills, Abilities and Attributes: Demonstrated ability to exercise sound judgment. Ability to communicate clearly and concisely. Ability to plan and be organized. Ability to work well under pressure, take initiative and be flexible and cooperative. Self-motivated and independently productive. Ability to maintain confidentiality of patient information and Company records. Ability to work effectively with both employees and managers. Ability to convey a positive and professional image to patients and employees. Ability to work effectively with people from diverse cultures and diverse socioeconomic situations. Professional appearance and demeanor. Basic level of skill with Microsoft Office including Word, Excel, Outlook, and ability to use other computer programs and applications in ways that facilitate panel management. Required to know, follow and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations. Knowledgeable of medical terminology/abbreviations. Knowledgeable of the health care system including managed care contracting, Medi-Cal, Medicare, and local IPAs. Education and Experience Requirements Bilingual in English/Spanish preferred Current Medical Assistant Certificate/Diploma Prior case management experience preferred. High School diploma or GED and two years of college desirable. Prior experience working with underserved populations preferred. Working Conditions Normal clinic environment with: Physical requirements for this position include: hearing, seeing, speaking, feeling, reaching and repetitive motions. Walking and/or standing is routinely required. This position requires sitting for long periods of time, including work at a computer for extended periods on a daily basis. Ability to exert up to 40 pounds of force in order to lift, carry, and pull or move objects. Ability to handle multiple tasks while also being tactful, diplomatic, and empathetic. Ability to organize and schedule work effectively. Ability to communicate effectively and tactfully with patients, customers, managers and other levels of personnel, in person and on the telephone. Ability to pay close attention to detail. Ability to maintain composure under conditions of urgency and/or time constraint. Ability to work under pressure in a fast-paced environment. Ability to handle and maintain patient confidentiality. Ability to work at a computer terminal for extended periods of time on a daily basis. Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

CLASSIFICATION: Part - Time, 2 days a week, Mondays and Tuesdays JOB SUMMARY: Women's Health Nurse Practitioner to provide comprehensive, patient-centered healthcare services focused on women's health. The WHNP will be responsible for delivering preventative care, reproductive health services, and managing common and complex gynecologic conditions in collaboration with our healthcare team. ACCOUNTABLE TO: Chief Medical Officer JOB DUTIES: Conducting comprehensive health assessments, including physical exams and patient histories, with a focus on women's health. Provide gynecologic care, including Pap smears, breast exams, STI screening, contraceptive counseling, and menopause management. 1. Diagnosing and managing ordinary women's health conditions, referring to specialists as needed. 2. Provide prenatal and postpartum care in collaboration with OB-GYN providers. 3. Educate patients on wellness, disease prevention, and reproductive health issues. 4. Order, interpret, and follow up on diagnostic tests (labs, imaging, etc.). 5. Collaborate with multidisciplinary teams to ensure continuity of care. 6. Participate in quality improvement activities and maintain accurate patient records using electronic health records (EHR). 7. Stay current on women's health guidelines and best practices through continuing education. 8. Provide counseling on birth control options and manage contraceptive methods, including IUD insertions/removals and contraceptive implants. 9. Provide care and monitoring throughout pregnancy, collaborate with obstetricians, and offer postpartum follow-up visits. 10. Educate patients on safe sex practices, conduct STI screenings, and prescribe treatment when necessary. 11. Assess and manage menopausal symptoms, discuss hormone replacement therapy options, and provide ongoing care for midlife women. 12. Order, perform, and interpret laboratory and diagnostic tests such as bloodwork, ultrasounds, and other gynecologic imaging studies 13. Manage and coordinate care for chronic conditions affecting women such as PCOS, endometriosis, pelvic pain, and urinary incontinence. 14. Educate women on preventative health practices, nutrition, wellness strategies, and reproductive health across the lifespan. 15. Accurately chart patient encounters, assessments, plans of care, and follow-up actions in the EHR system records confidentiality in compliance with applicable state and federal laws and CCCHC policy. 16. Engage in continuous quality improvement initiatives, performance evaluations, and adherence to evidence-based care protocols. 17. Attending staff meetings 18. Complete charts/reports and appropriate documentation, including billing and medical records. 19. Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner. 20. Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. 21. All other duties as assigned. Special Knowledge, Skills, Abilities, and Attributes: * Demonstrated ability to exercise sound judgment. * Ability to communicate clearly and concisely. * Ability to plan and be organized. * Ability to work well under pressure, take initiative, and be flexible and cooperative. * Initiative-taking and independently productive. * Ability to maintain confidentiality of patient information and Company records. * Ability to collaborate effectively with both employees and managers. * Ability to convey a positive and professional image to patients and employees. * Professional appearance and demeanor. * Demonstrated proficiency in various PC applications, including email, Microsoft Excel, Word, Internet, and networking devices. * Required to know, follow, and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations. * Must be able to operate a computer, office equipment, and software. Education and Experience Requirements * Degree in Nursing with a specialization in Women's Health. * Current RN DEA and NP license in [California]; national certification as a Women's Health Nurse Practitioner (WHNP-BC). * Minimum 1-2 years of experience preferred in women's health, OB-GYN, or reproductive health settings. * Strong clinical skills in gynecological and reproductive care; excellent communication and patient education abilities; proficiency with EHR systems. * Bilingual skills (e.g., Spanish/English) highly preferred Working Conditions Normal clinic environment with: * Walking and standing for extended periods of time, * Reaching, twisting, stooping, visual acuity corrected to normal range, hand-eye coordination, grasping with fingers, hearing within normal range, sense of touch, gripping tightly required for operation of tests and measures and performance of other essential functions. * Ability to manage multiple tasks while also being tactful, diplomatic, and empathetic. * Ability to organize, schedule work effectively, and work independently without supervision. * Ability to communicate effectively and tactfully with patients, customers, managers, and other levels of personnel, in person and on the telephone. * Ability to pay close diligence. * Ability to maintain composure under conditions of urgency and/or time constraint. * Ability to work under pressure in a challenging environment. * Ability to manage and maintain patient confidentiality. * Commitment to quality healthcare and excellent customer service. * Ability to work in a medical office environment with exposure to illness. * Must be willing to work a flexible schedule including evenings, weekends and at any of CCCHC's facilities as assigned. Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

CLASSIFICATION: Hourly, Non-Exempt JOB SUMMARY: Responsible for serving patients by identifying the best method for retrieving specimens, preparing specimens for laboratory testing and performing screening procedures (in a mobile setting) ACCOUNTABLE TO: Clinic Lead JOB DUTIES: Responsible for the timely collection of patient laboratory specimens consistent with federal and state regulations, including of the following: * Complete mobile blood draws. * Manage monthly patient lists for medical testing, including follow-up testing as required by state guidelines. * Review, post, and disseminate all laboratory results in a timely manner. * Track all documents from the laboratory for accuracy and compliance. * Prepare specimens for shipping. * Maintain appropriate inventory for all laboratory procedures. * Maintain an organized and sanitary work environment. * Provide input into overall treatment program philosophy, treatment services and patient care. * Prepare reports for participation in treatment team meetings. * Provide consultation to team members regarding lab testing, results, and other relevant patient issues. * Ensure the maintenance of quality patient care. * Maintain the highest level of confidentiality and appropriate boundaries with patients. * Meet BHG attendance standards and be present and ready for work at the beginning of their established work schedule. * Report any work-related injury or illness, or workplace hazards or security issues immediately to supervisor. * Responsible for ensuring CLIA Waiver requirements are maintained and communicated to team member responsible for maintaining treatment center licensure. * Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner. * Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. * All other duties, as assigned. Special Knowledge, Skills, Abilities and Attributes: * Ability to work with psychiatric population * Ability to drive to multiple mobile locations daily * Demonstrated ability to exercise sound judgment. * Ability to communicate clearly and concisely. * Ability to work well under pressure, take initiative and be flexible and cooperative. * Ability to maintain confidentiality of patient information and Company records. * Ability to work effectively with both employees and managers. * Ability to convey a positive and professional image to patients and employees. * Demonstrated proficiency in various PC applications, including E-mail, Internet and networking devices. * Knowledge of OSHA requirements and practices. * Required to know, follow and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations. Education and Experience Requirements * High School diploma or GED required. * Certified Licensed Phlebotomist required. * Bilingual in English/Spanish preferred. Working Conditions Normal mobile environment with: * Walking, reaching with hands and arms, stooping and kneeling, including the ability to help patients ambulate. * Ability to handle multiple tasks while also being tactful, diplomatic, and empathetic. * Ability to organize and schedule work effectively. * Ability to communicate effectively and tactfully with patients, customers, managers and other levels of personnel, in person and on the telephone. * Ability to pay close attention to detail. * Ability to maintain composure under conditions of urgency and/or time constraint. * Ability to handle and maintain patient confidentiality. Central City Community Health Center, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Primary job function is to work as part of a team to provide high quality, efficient service oriented patient care while demonstrating the health center's core values. Under the direct supervision of the Clinic Manager, the Patient Services Representative (PSR) is responsible for providing a high level of customer service to Camino's patients, community partners, and other health center employees. The PSR is responsible for effectively communicating with patients for the purpose of obtaining and relaying accurate information needed for processing their medical visit. The PSR is charged with answering phone calls from patients and the community and appropriately processing each request. The PSR is responsible for processing medical records and other patient related documents. The PSR uses the health center's electronic health record (EHR) and electronic workflow processes to conduct their work. Ensure that the core values of Camino Health Center - dignity, excellence, service and justice are carried out within daily tasks. Essential Function Communication Communicates with clients and patients in a respectful manner that creates and sustains positive working relationships. Welcomes patients and verifies appointment time and type. Assists patients and caretakers with the completion of medical history forms as needed. Verifies patient eligibility to participate in public programs. Addresses patient questions concerning services or method of payment. Administers the Certification of Income form and documents sliding fee schedule eligibility. Explains insurance coverage. Schedules patient appointments. Answers all incoming calls in a timely manner and responds appropriately, in a manner that conveys the health center's core values. Provides information for special needs. Makes simple referrals to other agencies. Calls patients to remind them of their upcoming appointments. Documentation and Patient Flow Accurately checks-in and acknowledges patients in the EHR. Collects demographic and health information needed to facilitate the patient encounter. Accurately enters registration information for new patients and updates for established patients in the EHR. Ensures patient registration information forms are complete and signed. Ensures the annual update to the Certification of Income form is completed and accurately documented in the EHR. Collects insurance cards and MSN acceptance letters when applicable. Accurately collects and documents co-payments, nominal fees and sliding fees. Discusses account balances and asks for past due payments. Provides patients with a statement of charges and payments. Reconciles cash collected daily and ensures that money has been secured in the safe. Obtains consent for treatment for all family members. Accurately completes all forms required for eligibility certification for public programs, including but not limited to CDP, CHDP, and CAIR. As appropriate, informs other health center team members of any specific patient needs. Medical Records Monitors electronic fax queues and accurately e-files documents. Distributes correspondence to Provider's bins from e-fax queue. Reviews Medical Records message queue and using standard protocols, acts on each item accurately and in a timely manner. Answers medical records phone calls and retrieves voice messages and acts on each consistent with standard protocols. Facilitates the release of medical records in a manner consistent with health center policies and applicable HIPAA regulations. Assists Medical Assistants with obtaining medical records as requested. Minimum Position Qualifications: Education: High school graduate or GED Experience / Training: Bilingual English/Spanish; Excellent customer service skills License / Certification: Preferred Position Qualifications: Experience / Training: One year clinical/medical front office experience preferred; experience using an electronic health record

CLASSIFICATION: Salary, Exempt Various Part-Time, Full-Time JOB SUMMARY: The Addiction Psychiatrist will diagnose and treat patients suffering from addiction disorders, including substance abuse, alcoholism, and related mental health conditions. Responsibilities include conducting thorough patient evaluations, developing personalized treatment plans, and providing ongoing psychiatric care. Our ideal candidate deeply understands addiction and recovery and is committed to helping patients rebuild their lives. ACCOUNTABLE TO: Chief Medical Officer JOB DUTIES: Addiction Psychiatrists specialize in the diagnosis, treatment, and prevention of substance abuse and addiction. They work closely with patients to help them overcome dependencies and regain control of their lives. Their duties and responsibilities include: l. Evaluating patients' mental and physical health, addictive behaviors, and readiness for treatment 2. Developing personalized treatment plans based on the specific needs of each patient 3. Providing psychotherapy, medication, and other treatments to help patients manage their addiction 4. Monitoring patients' progress and adjusting the treatment plan as necessary 5. Collaborating with other healthcare professionals such as therapists, social workers, and nurses to provide comprehensive care 6. Educating patients and their families about addiction and its impacts on mental and physical health 7. Researching to improve treatments and strategies for addiction management 8. Keeping detailed records of patients' histories, treatments, and progress. Maintain accurate and timely patient records. 9. Staying updated on the latest research and developments in addiction psychiatry 10. Facilitate group or individual therapy sessions as needed. 11. Adhere to ethical and professional standards as relevant governing bodies outline. 12. Explain treatment plans to patients and/or their parents or guardians, relatives, and significant others and provide support throughout the treatment program. 13. Advocate for patients, especially regarding schools and other organizations. 14. Prescribe medication on a conservative basis to treat verifiable mental health diseases and conditions. 15. Serve on committees to promote and maintain community mental health services and delivery systems. 16. Complete reports and appropriate documentation, including billing and medical records, promptly. 17. All duties as assigned. Special Knowledge, Skills, Abilities and Attributes: * Strong clinical skills to diagnose and treat individuals suffering from substance abuse and addiction disorders. * Advanced knowledge of addiction psychiatry, behavioral therapy, and various treatment methodologies to provide effective treatment. * Ability to work within a team of healthcare professionals to provide comprehensive care to the patient. * Strong analytical skills to assess the effectiveness of treatment plans and make necessary adjustments. * High ethical standards and professionalism to maintain patient confidentiality and provide unbiased care. * Knowledge of current research and developments in addiction psychiatry to incorporate the latest treatment methods into patient care. Ability to obtain information by observing, receiving, and obtaining information from all relevant sources. * Ability to establish and maintain interpersonal relationships; develop constructive and cooperative relationships with others and maintain them over time. * Ability to make decisions and solve problems by analyzing information and evaluating results to choose the best solution. * Ability to effectively communicate with supervisors, peers, and subordinates by telephone, in written form, email, and in person. * Ability to occasionally travel to meetings and other sites. * Ability to respond to emergencies promptly. * Professional appearance and demeanor. * Required to know, follow, and enforce safe work practices and be aware of company policies and procedures related to job safety, including safety rules and regulations. Education and Experience Requirements * Certification in Addiction Psychiatry * MD or DO degree and a valid state license to practice medicine. * California Medical License and ABPN Board certification or eligibility in psychiatry required. * DEA Certificate required. * Minimum three (3) years of psychiatric care experience and good standing with the medical board are required. * Doctorate in Psychiatry or related field required. * Bilingual (English/Spanish) preferred. Working Conditions Normal medical office environment with: * Ability to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear * Ability to occasionally lift and/or move up to 25 lbs. * Specific vision abilities inciude ability to distinguish the nature of object by using they eye. * Ability to handle multiple tasks while also being tactful, diplomatic, and empathetic. * Ability to organize and schedule work effectively. * Ability to communicate effectively and tactfully with patients, managers and other levels of personnel, in person and on the telephone. * Ability to pay dose attention to detail. * Ability to maintain composure under conditions of urgency and/or time constraint, and meet deadlines. * Ability to handle and maintain patient and company information confidentiality. * Must be able to work with minimum to no supervision. * Requires a professional, pleasant and effective representation of the Corporation. Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

CLASSIFICATION: Hourly, Non-Exempt JOB SUMMARY: As a medical assistant, you will play a crucial role in supporting healthcare professionals, such as Physicians and Advanced Practice Professionals, in providing patient care. Your responsibilities will encompass administrative tasks, patient care duties, and assisting with medical procedures. The role requires strong organizational skills, attention to detail, and a compassionate demeanor. ACCOUNTABLE TO: Clinic Lead JOB DUTIES: Responsible for accurately executing tasks under the guidance of physicians or advanced practice professionals during patient examinations and treatments, and under the supervision of the clinic lead for administrative duties, which include, but are not limited to, the following: Provide clinical services such as TB skin tests and administration of prescribed medication. Draw blood, prepare, and administer vaccinations, injections, and obtain laboratory specimens. Prepare patients for healthcare provider examination, position instruments and equipment, and assist the healthcare provider. Obtain patient medical history and take appropriate vital signs. Document accordingly in EHR system. Greeting patients, arranging appointments for various providers, verifying insurance eligibility information collecting copays, scanning insurance documents, and inputting and updating data. Scan all medical records into the EHR system. Responsible for ensuring the upkeep of current laboratory supplies inventory, back-office logs (daily/monthly), and managing general supplies. Answers phones, screen and triage incoming calls, and direct calls appropriately. Reminder calls to patients for upcoming visits or to reschedule missed appointments. Adhering to infection control, safety guidelines and confidentiality policies. Participate in and assist with the implementation of quality improvement initiatives. Attend all required meetings and training courses. May be required to pick-up vaccines, medical supplies, etc. Verify insurance eligibility information. Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the underserved and low-income populations in a culturally sensitive manner. Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. Adhere to all policies and procedures, including the Employee Handbook. All other duties, as assigned. Special Knowledge, Skills, Abilities and Attributes: Demonstrated ability to exercise sound judgment. Communicate effectively and tactfully with patients, customers, managers, and other levels of personnel, in person and on the telephone. Plan, be organized, and detail oriented. Work well under pressure, take initiative, and be flexible and cooperative. Self-motivated and independently productive, while still working as a team. Maintain confidentiality of patient information and Company records. Work effectively with both employees and managers. Convey a positive and professional image to patients and employees. Professional appearance and demeanor. Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet and networking devices. Required to know, follow, and enforce safe work practices, be aware of company policies and procedures related to job safety, including safety rules and regulations. Must possess dependable transportation, automobile insurance, and a current CA Driver License. Handle multiple tasks while also being tactful, diplomatic, and empathetic. Maintain composure under conditions of urgency and/or time constraint, or fast-paced environment. Education and Experience Requirements High School Diploma/GED. Medical Assistant Certificate Required. Bilingual in English/Spanish Preferred. BLS Certification Required. Working Conditions Normal clinic environment with: Medical office environment, In-person in clinic. Frequent walking, reaching with hands and arms. Occasional stooping, lifting under 20 pounds, and kneeling. Occasional driving. Potential exposure to hazardous fluids, communicable diseases. Central City Community Health Center, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Work Schedule: Fridays and Saturdays Benefits: Benefited Position (Medical, Dental, Vision, Life, Disability, and other Perks) Responsible for the delivery of patient-centered, team-based care that falls within the allowable scope of practice. This includes working collaboratively with physicians, registered nurses and medical assistants to provide advanced practice physical and psychosocial assessments, diagnosis and management of health and illness needs. The primary responsibility of the Nurse Practitioner or Physician Assistant is direct patient care for all ages and genders, including both acute and chronic care. The Nurse Practitioner or Physician Assistant will also assist the Chief Medical Officer, Medical Director, and Staff Physicians in supervision of the nursing staff. Ensure that the core values of Camino Health Center - dignity, excellence, service and justice are carried out within daily tasks. Essential Values-Based Competencies: Demonstrates values-based competencies in line with the four core values that are the foundation of all activities performed by employees in order to achieve the mission of the Camino Health Center. Dignity: Demonstrates competence in communication and interpersonal relations Excellence: Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action Essential Functions: Clinical Quality Provide high-quality, patient-centered and values-based primary medical care. Effectively use huddles, care gap reports, and integration work to meet treatment and preventative care measures. Provide direct education to patients regarding their medical conditions and treatment options. Appropriate and complete referrals to specialty care as needed. Prescribe and/or dispense medications as appropriate. Efficiently and timely manage and respond to requests for medication refills, document completion, patient messages and general questions. Collaborate with behavioral health, dental, optometry and other health care team members as appropriate for integration, consultation, referral and follow-up. Assist the Chief Medical Officer and Medical Director in program development, implementation and evaluation as necessary. Active participation in the health center's quality assurance and peer-review programs. Cooperate in investigations, patient grievances and requests from payers. Patient Experience Provide patient care services in the spirit of the health center's core values. Convey empathic behavior and communication with patients and encourage all members of the care team to do so as well. Deliver services to the patients' satisfaction as measured by the Press Ganey Patient Satisfaction Survey. Lead team in efforts to increase patient satisfaction survey completion rate. Collaborate with the medical management team to investigate, respond and improve processes related to patient grievances received from payers, social media, and comment boxes/We Care emails. Collaborate with the medical management team to improve workflows, cycle times and the overall patient experience. Access/Utilization Provide primary medical care services in accordance with health center policies and board approved privileging. Provide coverage to the health center's urgent care schedules. Practice in an efficient and cost effective manner; appropriately order labs and tests. Provide on-call coverage for after-hours care in accordance with health center protocols. Lead the care team in problem-solving to see late arriving patients and patients with urgent needs. Collaborate with the medical management team to maximize patient appointment access. Supervision of Clinical Staff/Leadership Supervision of nursing staff in direct patient care, including the procurement of lab specimens and administration of injectable medications. Assume a leadership role with the care team. Promote positive interactions within the team and engages members to achieve quality, patient experience and access goals. Collaborate with the medical management team to develop support staff to their highest potential. Active participation in department and clinic-wide meetings/trainings. Attend in-services and conferences to continue professional growth and development. Documentation Complete clear and defensible documentation of patient visits and/or telephone encounters. Appropriate and accurate code encounters. Close encounters in accordance with health center protocols. Provide medication and document queue coverage for colleagues in accordance with health center protocols. Additional Responsibilities Perform other duties as assigned by supervisor Travel to other clinics sites to assist with coverage as needed Minimum Position Qualifications: Education: Master's degree from an accredited Nurse Practitioner program required or Master's degree from an accredited Physician Assistant Program. License / Certification: Current BLS certificate Current Registered Nurse Practitioner or Physician Assistant License DEA Registration Active NPI Number (National Provider Identifier) Active Furnishing Number (NPF or PAF) or eligibility to obtain. Must possess, or be able to obtain, all required licenses, certifications, and registrations needed for clinical practice and Medi-Cal billing in California before start date Preferred Position Qualifications: Experience / Training: Two plus years' experience as a Nurse Practitioner or Physician Assistant highly desirable; minimum of two years of experience in a community health; bilingual (English/Spanish)

The Behavioral Health Specialist provides behavioral health services to patients of all ages at Camino Health Center. The Behavioral Health Specialist work alongside the health center's medical teams to provide comprehensive whole person care. The Behavioral Health Specialists provides same day mental health consults, psychosocial assessments, crisis intervention, psychotherapy, alcohol and drug screening using the SBIRT (Screening, Brief Intervention, and Referral to Treatment), education/support groups and resource information. The Behavioral Health Specialist is the link between Camino Health Center, the community, and other local agencies that provide services for this population. Behavioral health services will be provided on site at Camino Health Center and with other community partnerships. Ensure that the core values of Camino Health Center - dignity, excellence, service and justice are carried out within daily tasks. Essential Values-Based Competencies: Demonstrates values-based competencies in line with the four core values that are the foundation of all activities performed by employees in order to achieve the mission of the Camino Health Center. Dignity: Demonstrates competence in communication and interpersonal relations Excellence: Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action Essential Functions: Describe the duties/responsibilities that must be performed by this position. Essential Function Clinical Quality Provide high-quality, patient-centered, and values-based primary behavioral health services. Uses-strengths-based, wellness, resilience, and recovery models in conceptualizing the behavioral and care. Effectively use huddles, and integration work to meet treatment and preventative care measures. Provide psycho-education to patients regarding their mental health and/or substance use disorders Advocate for, teach, and support illness and whole health self-management and recovery approaches to health conditions. Provides timely and clinically indicated referrals to community providers for patients who are experiencing severe and persistent mental illness and/or substance use disorders. Appropriate and complete referrals to specialty mental health care and SUD as needed Collaborate with medical, dental, psychiatry, optometry and other healthcare team members as appropriate for integration, consultation, and referral and follow-up. Assist Medical Director and Behavioral Health Director in program development, implementation, and evaluation as necessary Active participation in the health center's quality assurance and peer-review programs. Cooperate in investigations, patient grievances, and requests from payers. Participates in all aspects of the Behavioral Health Integration services at Camino Health Center; huddles, warm hand offs, provision of resources to patients and staff, and treatment planning Demonstrate cultural awareness and humility. Understanding of culture and its function to human behavior, recognizing the strengths that exist in all cultures Comply with California mandated reporting under the Welfare and Institutions Code sections 15610.15610.70. Patient Experience Provide patient care services in the spirit of the health center's core values. Convey empathic behavior and communication with patients and encourage all members of the care team to do so as well. Deliver services to the patients' satisfaction as measured by the Follow My Health Patient Satisfaction Survey. Lead team in efforts to increase patient satisfaction survey completion rate. Collaborate with the behavioral health director and medical management team to investigate, respond and improve processes related to patient grievances received from payers, social media, and comment boxes/We Care emails. Collaborate with the medical management team and BH Director to improve workflows, cycle times and the overall patient experience. Access/Utilization Respond immediately, if at all possible, to requests for consultation or intervention from other providers. Provide primary behavioral health care services in accordance with health center policies, NASW or CAMFT professional standards and board approved privileging. Provide coverage to the health center's evening and weekend schedules. Practice in an efficient and cost effective manner. Provide leadership in problem solving to see late arriving patients, difficult patient calls, and patients with high risk acuity needs. Collaborate with the BH case manager and care team to maximize patient same day BH access. Supervision of Clinical Staff/Leadership Assist associate clinical social workers in the assessment and treatment of patients as necessary. If appropriate, assume responsibility for the clinical situation. Assume leadership role with care team. Promote positive interactions within the team and engages members to achieve quality, patient experience and access goals. Collaborate with the behavioral health and management teams to develop support staff to their highest potential. Active participation in department and clinic-wide meetings/trainings. Attend in-services and conferences to continue professional growth and development. Documentation Complete clear and defensible documentation of patient visits and/or telephone encounters. Appropriate and accurate code encounters. Take reasonable steps to ensure that documentation in EHR is accurate and reflects the services provided. Close encounters in accordance with health center protocols. Minimum Position Qualifications: . Education: Master's degree in Social Work from a program accredited by the Council of Social Work Education, CSWE's Commission' on Accreditation; or Master's degree in Marriage & Family Therapy from a program accredited by the California Association of Marriage and Family Therapist Experience / Training: 3 years of experience providing direct behavioral health services to patient of all ages; ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions; should be comfortable with the pace of primary care, working with an interdisciplinary team, and have strong communication skills. License / Certification: Active LCSW or LMFT in the state of California and be in good standing with the Board of Behavioral Sciences. Preferred Position Qualifications: Experience / Training: Bilingual English/Spanish; experience in and out-patient or community mental health setting; previous experience with motivational interviewing, crisis intervention, problem-solving therapy, cognitive behavioral therapy and solution-based counseling Environmental Conditions: This job operates in a professional health center environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position involves sitting or standing for extended periods of time. When working with patients, some risk exposure to unusual elements, i.e., toxic chemicals, biohazardous materials requiring safety precautions and may include the use of protective equipment. Physical and Personal requirements: Must have reliable transportation

Responsible for the delivery of patient-centered, team-based care that falls within the allowable scope of practice. This includes working collaboratively with mid-level providers, registered nurses and medical assistants to provide physical and psychosocial assessments, diagnosis and management of health and illness needs. The primary responsibility of the Staff Physician is direct patient care, both acute and chronic. The Staff Physician will also assist the Chief Medical Officer in supervision of and consultation of the nurse practitioners, as designated. Ensure that the core values of Camino Health Center - dignity, excellence, service and justice are carried out within daily tasks. Essential Values-Based Competencies: Demonstrates values-based competencies in line with the four core values that are the foundation of all activities performed by employees in order to achieve the mission of the Camino Health Center. Dignity: Demonstrates competence in communication and interpersonal relations Excellence: Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action Essential Functions Clinical Quality Provide high quality, patient-centered and values-based primary medical care. Effectively use huddles, care gap reports, and integration work to meet treatment and preventative care measures. Provide direct education to patients regarding their medical conditions and treatment options. Appropriate and complete referrals to specialty care as needed. Prescribe and/or dispense medications as appropriate. Efficiently and timely manage and respond to requests for medication refills, document completion, patient messages and general questions. Collaborate with behavioral health, dental, optometry and other health care team members as appropriate for integration, consultation, referral and follow-up. Assist the Chief Medical Officer and Medical Director in program development, implementation and evaluation as necessary. Active participation in the health center's quality assurance and peer-review programs. Cooperate in investigations, patient grievances and requests from payers. Patient Experience Provide patient care services in the spirit of the health center's core values. Convey empathic behavior and communication with patients and encourage all members of the care team to do so as well. Deliver services to the patients' satisfaction as measured by the Press Ganey Patient Satisfaction Survey. Lead team in efforts to increase patient satisfaction survey completion rate. Collaborate with the medical management team to investigate, respond and improve processes related to patient grievances received from payers, social media, and comment boxes/We Care emails. Collaborate with the medical management team to improve workflows, cycle times and the overall patient experience. Access/Utilization Provide primary medical care services in accordance with health center policies and board approved privileging. Provide coverage to the health center's urgent care schedules. Practice in an efficient and cost effective manner; appropriately order labs and tests. Provide on-call coverage for after-hours care in accordance with health center protocols. Lead the care team in problem solving to see late arriving patients and patients with urgent needs. Collaborate with the medical management team to maximize patient appointment access Supervision of Clinical Staff/Leadership Assist mid-level health care providers in the assessment and treatment of patients as necessary. If appropriate, assume responsibility for the clinical situation. Supervision of nursing staff in direct patient care, including the procurement of lab specimens and administration of injectable medications. Assume leadership role with care team. Promote positive interactions within the team and engages members to achieve quality, patient experience and access goals. Collaborate with the medical management team to develop support staff to their highest potential. Active participation in department and clinic-wide meetings/trainings. Attend in-services and conferences to continue professional growth and development. Documentation Complete clear and defensible documentation of patient visits and/or telephone encounters. Appropriate and accurate code encounters. Close encounters in accordance with health center protocols. Provide medication and document queue coverage for colleagues in accordance with health center protocols. Knowledge / Skills / Abilities: Work collaboratively with people of all ages, social, and ethnic backgrounds Work independently and as part of a team Excellent time management skills with the ability to simultaneously manage multiple tasks and meet deadlines Able to work in a fast paced environment Excellent oral and written communication; basic math skills Proficient in using computer and office equipment Ability to convey a sense of confidence and trust to all patients Ability to relate well to other health professionals and support staff Ability to carry out administrative and patient support services and consultative responsibilities Ability to maintain patient confidentiality Minimum Position Qualifications: Education : Doctor of Medicine Degree or Doctor of Osteopathic Medicine Degree License / Certification: Board certified primary care physician; valid and current California Medical license, DEA number and BLS certification; Active NPI Preferred Position Qualifications: Experience/Training: Two or more years of experience in a community health center; bilingual (English/Spanish) Additional Requirements: Must possess, or be able to obtain, all required licenses, certifications, and registrations needed for clinical practice and Medi-Cal billing in California. Physical and Personal requirements: Must have reliable transportation Must be available on Fridays and Saturdays and willing to work at other clinic sites as needed

CLASSIFICATION: Salary, Exempt JOB SUMMARY: Responsible for engaging in the practice of medicine in the area of Family Practice, Internal Medicine, Pediatrics or Obstetrics/Gynecology at designated sites, functioning as an extension of the Medical Director and/or the Chief Medical Officer at a local level. ACCOUNTABLE TO: Chief Medical Officer JOB DUTIES: Responsible for performing the duties of a licensed physician such as the performance of diagnostic interviews, clinical examinations, evaluations, pharmaceutical prescribing, telephone consultations, preparation of clinical reports, and charting of individual patient medical records, including the following: * Responsible for providing all services in a manner that meets or exceeds the community standard of practice and ethical requirements of the medical profession. * Responsible for answering after-hour calls for all sites on a rotational basis. * Attending staff meetings * All related travel, record keeping, charting and other services related to the services described above (hereinafter referred to as "Medical Services"). * Providing out-patient hospital services for all patients of the clinics at various facilities as assigned. * Responsible for being credentialed with the hospitals CCCHC partners with for continuity of care compliance. * Responsible for providing medical services to various facilities such as clinics and residential board and care facilities as assigned. * Responsible for complying with all policies, standards, and regulations of CCCHC and all governmental or medical regulatory authorities having jurisdiction over employee's and/or employer's practice of medicine. * Responsible for maintaining the confidentiality of patient information and records in accordance with applicable state and federal laws, as well as in compliance with CCCHC policy. * Responsible for utilizing the medical forms and records provided by CCCHC, which shall remain the property of CCCHC * Responsible for providing in-service education of staff. * Responsible for providing other health services or procedures as requested from time to time by CCCHC. * May be responsible for being the lead provider at designated sites, functioning as an extension of the Medical Director at a local level. * Complete reports and appropriate documentation, including billing and medical records, in a timely manner. * Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner. * Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. * All other duties as assigned. Special Knowledge, Skills, Abilities and Attributes: * Demonstrated ability to exercise sound judgment. * Ability to communicate clearly and concisely. * Ability to plan and be organized. * Ability to work well under pressure, take initiative and be flexible and cooperative. * Ability to maintain confidentiality of patient information and Company records. * Ability to work effectively with both employees and managers. * Ability to convey a positive and professional image to patients and employees. * Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet and networking devices. * Required to know, follow and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations. Education and Experience Requirements * Graduation from an accredited Medical School & Residency program for Physician required. * Active California Medical License required. * Active DEA required. * Bilingual in Spanish and English preferred. * Board certification in Family Practice other primary care discipline desirable. Working Conditions Normal clinic environment with: * Walking and standing for extended periods of time, * Reaching, twisting, stooping, visual acuity corrected to normal range, hand-eye coordination, grasping with fingers, hearing within normal range, sense of touch, gripping tightly required for operation of tests and measures and performance of other essential functions. * Ability to handle multiple tasks while also being tactful, diplomatic, and empathetic. * Ability to organize, schedule work effectively, and work independently without supervision. * Ability to communicate effectively and tactfully with patients, customers, managers and other levels of personnel, in person and on the telephone. * Ability to pay close attention to detail. * Ability to maintain composure under conditions of urgency and/or time constraint. * Ability to work under pressure in a fast-paced environment. * Ability to handle and maintain patient confidentiality. * Commitment to quality healthcare and excellent customer service. Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Summary: Under the direction of the Population Health Manager, the Referral Specialist works as part of a patient care team to provide high quality, efficient and service oriented patient care while demonstrating the health center's core values. Working alongside physicians, mid-level providers, registered nurses and medical assistants, the Referral Specialist is responsible for receiving, processing, scheduling, and following up on all medical referral requests, including in-house and outside referrals for diagnostic testing, medical specialists, or other providers. The Referral Specialist also assists in the coordination and organization of patient care services. Ensure that the core values of Camino Health Center - Service, Dignity, Justice and Excellence are carried out within daily tasks. Essential Values-Based Competencies: Demonstrates values-based competencies in line with the four core values that are the foundation of all activities performed by employees in order to achieve the mission of the Camino Health Center. Dignity: Demonstrates competence in communication and interpersonal relations Excellence: Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action Essential Functions: Describe the duties/responsibilities that must be performed by this position. Patient Relations Work diligently, cooperatively, and effectively with patients, medical providers, health center staff and community stakeholders in all aspects of patient care and care coordination. Provide positive, supportive and caring behavior in all communications to patients, community stakeholders and staff. Maintain patient confidentiality and HIPAA practices at all times. Patient Referrals Obtains and processes referrals from providers and communicates authorizations with patients (via phone & mail) and medical staff in a timely manner. Prepares, processes, and completes referrals accurately and in a timely manner, including urgent and stat referrals for assigned members. Tracks referrals in the electronic medical records (EMR) system; Follows up on submitted authorization requests and maintains consistent status updates via EMR. Monitors and reports on statuses of authorization requests; escalates issues as necessary until fully resolved and referral loop is closed. Communicates referral and authorization information and pertinent medical information to the patient and specialty providers. Manages the need for redirection across all clients and payers by working with clinical teams to ensure timeliness of re-authorization ahead of expiry to avoid lapses in authorization or delays in patient care. Reviews consultation reports for needed follow up requests and works with providers to ensure timely processing of all follow ups. Works with the health information (medical records) department to ensure timely retrieval of consultation reports. Assists patient with scheduling appointments with the specialist should the patient express any challenges in accomplishing this themselves. Submits retro-authorizations and distinguishes between primary care and internal specialty visits. Provider & Team Support: Participates in daily morning care team huddles and scheduled department meetings. Screens and answers related referral calls by telephone, patient portal, patient walk-in and/or by mail. Serves as the main point of contact for providers and clinic staff regarding referrals, authorizations, and appointment scheduling. Shares accountability of overall participant health outcomes, working in coordination with care teams. Advocates and discusses with participants all aspects of the referral process as needed or requested by the treating provider. Arranges transportation for participants to medical appointments at Camino Health Center and other organizations. Documents all actions taken in the participant medical record in accordance with current Clinic, DHCS and CMS regulations/guidelines. Acts as a liaison between participant, clinic/providers, specialty care providers, hospitals, and other community resources. Additional Responsibilities: List infrequently performed and non-essential tasks. Performs other duties as assigned by supervisor Knowledge / Skills / Abilities: List the knowledge, skills, and abilities required to perform the essential functions of this position. Work collaboratively with people of all ages, social, and ethnic backgrounds Work independently and as part of a team Ability to work in a fast paced environment Basic/Excellent oral and written communication; basic math skills Ability to convey a sense of confidence and trust to all patients Ability to relate well to other health professionals and support staff Ability to carry out administrative and patient support services Ability to maintain patient confidentiality Age-Related Competencies: List the knowledge, skills and abilities required to provide age-specific care. Demonstrates the ability to meet the age related needs of the specific population served Information Management: Treats all information and data within the scope of the position with appropriate confidentiality and security Risk Management: Cooperates fully in all risk management activities and investigations Safety Requirements: Knowledge of, observes, and complies with clinic safety policies and emergency procedures Additional Requirements: Able to work flexible hours, including evenings and weekends Able to work at various health center locations and outreach sites Minimum Position Qualifications: List the minimum qualifications required for this position. Education: High school diploma/GED required Experience / Training: One year clinical or healthcare experience required Language: Bilingual (English/Spanish) required Preferred Position Qualifications: List the preferred qualifications required for this position. Experience with referral authorization and data processing preferred One year experience working with frail and elderly populations preferred Excellent verbal and written communication skills, including superior composition, typing and proofreading skills Ability to interpret a variety of instructions in written, oral, diagram, or schedule form Knowledgeable about and experience with current procedural terms (CPT), international classification of diseases (ICD-10), and medical terminology Excellent planning and organizational ability Environmental Conditions: Describe the work environment including risk of exposure to blood-borne pathogens and other hazards. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position involves sitting for extended periods of time while working at a computer. Positions in this job family typically work in an office setting but may be assigned more physical duties such as transporting office supplies and equipment. Physical and Personal requirements: Must have reliable transportation Ability to lift/carry 10 lbs./weight Ability to stand for long periods of time Acknowledgement: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities.

CLASSIFICATION: Hourly, Non-Exempt JOB SUMMARY: Responsible for maintaining patient files and checking patient's insurance eligibility, responding to requests for medical records, and other clerical duties. ACCOUNTABLE TO: Residential Care Management JOB DUTIES: Responsible for maintaining files and checking patient's insurance eligibility including the following: 1. Organize, file, and retrieve patient medical records. 2. File various medical documentation through our EMR system, including but not limited to patient notes, radiology reports and lap results. 3. Maintain patient admissions and discharges from various EMR systems 4. Provide secretarial support to clinical staff. 5. Responsible for entering patient charges due into EMR system 6. Maintain over 550 patient rosters on daily basis 7. Verify insurance eligibility for scheduled appointments under various EMR systems for over 250 patients daily. Scan in all patient data, reports upon receipt of information. Create charts for new patients and ensure consents get collected. 8. Ensure all provider-patient visits are scheduled correctly into our EMR system. 9. Provide monthly provider reports to over 550 licensed Board and Cares 10. Transcribe patient medical notes to various EMR system that license Board and Cares utilize 11. Answer telephone calls promptly and courteously 12. Assist in compiling data and information for reports required by external agencies and regulatory authorities. 13. Handle protected health information in a manner consistent with HIPAA (Health Insurance Portability and Accountability Act). 14. Keep supervisor informed of problems or issues and suggest solutions. 15. Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner. 16. Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. 17. Additional duties as assigned. Special Knowledge, Skills, Abilities and Attributes: Ability to maintain records and files in alphabetic/numeric sequence Ability to operate personal computer and utilize Microsoft Word, Excel, and Outlook. Ability to exert physical effort maintaining and distributing files. Demonstrated ability to exercise sound judgment. Ability to communicate clearly and concisely in person and over the phone with proper etiquette. Ability to plan and be organized. Ability to work well under pressure, take initiative and be flexible and cooperative. Ability to work effectively with both employees and managers. Ability to convey a positive and professional image. Required to know, follow and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations. Ability to use a computerized patient system (EMR) Education and Experience Requirements High school diploma or GED required. Two (2) years of medical records experience preferred. General medical office experience preferred. Knowledge of various Health Insurances preferred Working Conditions Normal office environment with: Sitting for long periods of time, routinely standing, walking, reaching with hands and arms, repetitive motions, hearing, seeing, speaking, feeling, stooping, and kneeling. Ability to work at a computer terminal for extended periods of time on a daily basis. Ability to exert up to 40 pounds of force in order to lift, carry, pull or move objects. Ability to handle multiple tasks while also being tactful, diplomatic, and empathetic. Ability to organize and schedule work effectively. Ability to communicate effectively and tactfully with customers, managers and other levels of personnel, in person and on the telephone. Ability to pay close attention to detail. Ability to maintain composure under conditions of urgency and/or time constraint and meet deadlines. Ability to handle and maintain patient and company information confidentiality. Must be able to under general supervision. Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

CLASSIFICATION: Salary, Exempt JOB SUMMARY: As a member of the interdisciplinary health care team, responsible for providing care in accordance with written protocols in the areas of family medicine, pediatric, or obstetrics. ACCOUNTABLE TO: Chief Medical Officer JOB DUTIES: In partnership with other team members, responsible for performing delegated clinical and administrative duties, particularly in direct support to primary care providers and some direct care to patients, inclusive of the following: * Elicit patient medical and social history and interact with patients regarding their medical care. * Perform a review of systems. * Initiate lab and radiologic tests and studies. * Provide health teaching and counseling. * Monitor and manage stabilized chronic conditions. * Review chart findings and exercise of services in accordance with established CCCHC Management CHDP, State Office of Family Planning, Los Angeles Regional Family Planning Council and other medical standards and guidelines. * May perform simple laboratory tests such as wet mounts. * Prescribe and dispense packaged, pre-labeled medications under protocol. * Refer and follow-up on patients in accordance with established protocols and procedures. * Consult with other members of the health care team regarding individual needs of specific patients. * Provide support for recommended actions. * Refer patients to appropriate clinic and/or community resources. * Supervise the RN, LVN, Medical Assistant, Community Health Worker, and other staff providing direct patient care, and assume responsibility for daily clinic management. * Participate in case management meetings and staff meetings. * In conjunction with other members of the health care team, provide patient and community education classes as requested. * Assist in the provision of in-service training of clinical, volunteer, and other personnel as assigned by the Medical Director or Lead Clinician. * Assist in data collection for evaluation and research purposes. * Complete reports and appropriate documentation, including billing and medical records, in a timely manner. * Participate in the CCCHC clinical committee. * Participate in the After Hour/Weekend call schedule as directed by the Medical Director. * Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner. * Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. * All other duties, as assigned. Special Knowledge, Skills, Abilities and Attributes: * Demonstrated ability to exercise sound judgment. * Ability to communicate clearly and concisely. * Ability to plan and be organized. * Ability to work well under pressure, take initiative and be flexible and cooperative. * Self-motivated and independently productive. * Ability to maintain confidentiality of patient information and Company records. * Ability to work effectively with both employees and managers. * Ability to convey a positive and professional image to patients and employees. * Professional appearance and demeanor. * Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet, and networking devices. * Required to know, follow, and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations. * Required to have knowledge of CHDP guidelines, Immunizations schedule and AAP periodicity table.. Education and Experience Requirements * Graduation from an accredited Nursing program for advanced practice required. * Current CA licensed as a Nurse Practitioner required. * A minimum of 2-year experience preferred. * Current DEA, required. * Bilingual in English/Spanish preferred. Working Conditions Normal clinic environment with: * Occasional walking, reaching with hands and arms, stooping and kneeling. * Ability to handle multiple tasks while also being tactful, diplomatic, and empathetic. * Ability to organize and schedule work effectively. * Ability to communicate effectively and tactfully with patients, customers, managers, and other levels of personnel, in person and on the telephone. * Ability to pay close attention to detail. * Ability to maintain composure under conditions of urgency and/or time constraint. * Ability to work under pressure in a fast-paced environment. * Ability to handle and maintain patient confidentiality. Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.