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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Owings Mills, MD | $39,341 | $18.91 |
| 2 | Washington, DC | $36,851 | $17.72 |
| 3 | Milwaukee, WI | $34,808 | $16.73 |
| 4 | Sellersburg, IN | $32,436 | $15.59 |
| 5 | Reston, VA | $31,234 | $15.02 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $124,820 | $60 | - |
| 2 | Customer Service Executive | $95,296 | $46 | - |
| 3 | Customer Liaison | $91,742 | $44 | - |
| 4 | Customer Care Consultant | $64,362 | $31 | - |
| 5 | Account Executive/Customer Service | $60,967 | $29 | - |
| 6 | Customer Service Analyst | $60,452 | $29 | - |
| 7 | Service Specialist | $58,440 | $28 | - |
| 8 | Customer Solutions Specialist | $56,120 | $27 | - |
| 9 | Customer Service Professional | $48,207 | $23 | - |
| 10 | Customer Support Professional | $40,268 | $19 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Prudential Retirement Insurance And Annuity Co | $38,272 | $18 | - |
| 2 | IBX Foundation | $35,794 | $17 | - |
| 3 | BlueCross BlueShield of South Carolina | $35,559 | $17 | 2 |
| 4 | MVP Health Care | $35,431 | $17 | 10 |
| 5 | Horizon Blue Cross Blue Shield of New Jersey | $35,277 | $17 | - |
| 6 | Tufts Health Plan | $35,222 | $17 | - |
| 7 | Blue Cross & Blue Shield of Rhode Island | $34,807 | $17 | 1 |
| 8 | L.A. Care Health Plan | $34,705 | $17 | 4 |
| 9 | EmblemHealth | $34,603 | $17 | 8 |
| 10 | Legg Mason | $34,496 | $17 | - |
| 11 | HealthNow | $34,381 | $17 | - |
| 12 | Blue Shield of California | $34,250 | $16 | 2 |
| 13 | Centene | $34,053 | $16 | 5 |
| 14 | Elevance Health | $33,601 | $16 | - |
| 15 | HEALTHWAYS, INC | $33,120 | $16 | - |
| 16 | Amerigroup | $32,920 | $16 | - |
| 17 | Medco Tool | $32,876 | $16 | - |
| 18 | Oscar | $32,821 | $16 | 2 |
| 19 | Hallmark Services Corporation | $32,558 | $16 | - |
| 20 | Group Hospitalization and Medical Services, Inc. | $32,498 | $16 | - |