Central Pacific Bank jobs in Kahului, HI - 30 jobs
Branch Manager - Lahaina Branch
Central Pacific Bank 4.8
Central Pacific Bank job in Lahaina, HI
Join us as the Branch Manager for our Lahaina Branch. This position comes with a $5,000 sign-on bonus.
This position will lead, coach, and inspire a team of highly skilled professionals to consistently meet and exceed the specific financial needs of a designated community, including consumer and local businesses. Accountable for achieving sales, service, growth, retention, and profitability goals, while ensuring regulatory and legal compliance.
Key Responsibilities
Financial & Production Accountability
Develops and implements sales and service strategies to achieve branch goals, including:
Profitability
Deposit portfolio growth
Lending portfolio growth
Fee income
High-value client portfolio management
Customer & Community Relationships
Builds and strengthens relationships with customers and the community.
Executes strategies to grow the branch's presence and achieve goals across profitability, deposits, lending, fee income, and high-value client segments.
People Management
Recruits, develops, and retains talent to meet business objectives.
Fosters a positive, performance-driven culture by:
Ensuring performance management practices are applied consistently and fairly.
Building trust and a shared team mission.
Holding staff accountable while addressing performance issues constructively.
Providing coaching, development opportunities, and career growth.
Promotes diversity and models the Bank's core values, while supporting EEO and AAP practices and policies.
Ownership & Process Management
Oversees key branch processes to drive customer satisfaction and net operating income.
Makes sound business decisions, including policy exceptions and credit approvals within authority limits.
Balances risk with customer relationship opportunities; ensures branch operations meet compliance, audit, and legal standards.
Delivers exceptional service and responsiveness to customers.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Minimum Qualifications:
Education:
H.S. Diploma or GED equivalency required.
Experience:
5+ years of bank operations experience, or equivalent experience in a financial branch services environment
3+ years of experience of sales of financial products.
3+ years of supervisor experience or 1+ years of management experience
1+ years of customer service management
1+ years of credit experience in consumer/small business/business banking
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
$51k-63k yearly est. Auto-Apply 12d ago
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Customer Service Representative I/II (Kahului Branch)
First Hawaiian Bank 4.7
Kahului, HI job
Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth.
Experience the thrill of a dynamic environment paired with a comprehensive training program.
Plus, enjoy the perks of our competitive compensation and benefits package.
If you are ready for a career that empowers you to thrive, your journey starts here.
First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, Customer Service Representative to join our Kahului Branch.
In this role, you will provide quality customer service to bank customers both inside and outside the branch, promoting the Bank's products and services which includes informing the customer of benefits and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc.
, while always projecting a professional image and appearance as a representative of the Bank.
Compensation The pay range is $21.
00 and up per hour, commensurate with experience; plus sales incentives.
Work Schedule: Monday - Friday 8:00AM - 5:00PM; Saturday on a rotational basis 8:30AM - 1:30PM (hours may vary) The ideal candidate will have: Associates degree in business and/or equivalent work skills required.
Upon acceptance into the position, mandatory completion of FHB CSR School.
Minimum of 2 years as a commercial savings teller in a financial institution (i.
e.
, within FHB, minimum two years teller/clerk teller experience) or two years in a retail sales environment selling products and services.
Strong verbal and interpersonal communication skills required to perform sales presentations to individuals and groups.
Ability to use judgement and discretion regarding customer transactions and confidential information required.
PC skills in word processing required.
Must be able to type 35wpm.
Benefits: We proudly offer a comprehensive benefits program for all employees.
For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates.
For our full EEO statement, please visit www.
fhb.
com/careers .
Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages.
Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
$21 hourly 9d ago
Commercial Banking Officer
Bank of Hawaii 4.7
Kahului, HI job
Under the direction of the Commercial Banking Center Manager, the Primary Relationship Officer (“PRO”) is the primary contact between the bank and assigned commercial clients. He/she is responsible for all aspects of the client relationship, and as needs dictate, involves other bank officers and specialists to ensure that the client's credit and non-credit needs are met in a timely and profitable manner. The PRO negotiates credit in types, amount, and structure that is appropriate to the company's borrowing needs, and financial capacity. The PRO identifies and monitors risks and actively manages the credit aspects of the relationship with support from the Commercial Credit Group.
Bachelor's degree preferably in business or related area from an accredited institution, or equivalent work experience.
Commercial lending experience, preferred (see attached for years needed):
Commercial credit experience as an Underwriter;
Loan work out training and/or experience helpful;
Relevant product and service knowledge; and
Sales or marketing experience with corporate/business relationship management experience.
Must have a thorough understanding of all aspects for financial statements and their analysis including cash flow lending.
Demonstrated proficiency with personal computer and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems.
Well-developed analytical and problem solving skills. Excellent writing, speaking, and presentation skills. Must have the ability to express complex ideas in concise and simple terms. Possesses appropriate understanding of financial statements and their analysis, including cash flow lending. Able to make critical decisions independently. Possesses strong networking and business development skills. Has solid product knowledge and business acumen. Able to build strong working relationships and partnerships across the organization with a collaborative and consultative approach. Is a team player. Able to work flexible hours including holidays, weekends and evenings as needed or assigned. Must be able to provide own transportation or to operate a vehicle with a valid driver's license and commute as required. Travels by air as required.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit ****************************
Markets appropriate and profitable credit and non-credit products and services to existing and prospective bank clients; maintains ongoing dialogue with company management concerning the company's strategy, position and prospects; builds relationships with existing referral sources and cultivates new referral sources both internally and externally. Develops and executes a client relationship strategy plan to achieve win/win solutions for bank and client. Regularly assesses and evaluates company management, its business operations and industry Management, Industry, Business and Evaluation (“MIBE”) and completes / updates the Client Information Sheet. Negotiates and provides needs-based solutions of credit and non-credit products & services to existing & prospective clients.
Regularly calls on clients and records in written memorandum to the credit file the results of the call. Provides the Commercial Credit Group with current and forward looking information to facilitate the completion of the Credit Write-up, quarterly Asset Quality Report, and annual reviews for stand-alone term loans or multi-year facilities.
Prepares formal written request for credit assistance in a timely manner in order to renew, cancel or restructure credit facilities. Prepares and updates the Client Information Sheet as needed. Prepares Risk Adjusted Return On Capital (RAROC) worksheet as needed. The PRO works in concert with the Commercial Credit Group as to type, amount, term & structure of credit that is appropriate to the client's borrowing needs and financial capacity.
Ensures that Borrower and Transaction Risk Ratings are accurate at all times, and promptly changes risk rating to reflect changed conditions; responsible for ensuring that the system of records accurately reflects current risk ratings.
Facilitates the credit documentation and booking process with Bankoh Loan Center by negotiating documents with the client and obtains client signatures.
Performs all other miscellaneous responsibilities and duties as assigned.
$76k-91k yearly est. Auto-Apply 60d+ ago
Wealth Assistant I (Maui)
First Hawaiian Bank 4.7
Kahului, HI job
Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth.
Experience the thrill of a dynamic environment paired with a comprehensive training program.
Plus, enjoy the perks of our competitive compensation and benefits package.
If you are ready for a career that empowers you to thrive, your journey starts here.
We are currently seeking a customer-focused, collaborative, detail-oriented Wealth Assistant to join our Wealth Advisory Division on Maui.
In this role, you will be responsible to provide support to WAD FHA and Insurance Advisors and Associates as well as other WAD Cluster Team members as assigned and meet assigned sales goals.
Work under the close direction of Senior personnel in the functional area.
Possess a moderate understanding of general aspects of the job.
This person is consistent in producing volumes of work.
Work Schedule Monday-Friday 8:00am - 5:00pm (hours may vary) Compensation: The hourly salary range for this role is $17.
69-$26.
71/hour; commensurate with experience The ideal candidate will have: Industry experience / business or related degree required.
Life & Health; Series 6; Series 63 within 1 year of hire.
Life & Health; Series 7 and Series 66 or 65 (if 65 then 63 also) preferred.
Commit to acquiring CFP, CLU or CHFC or Industry equivalent designation preferred.
Able to work independently and manage routine projects.
Able to be a team player in order to establish strong branch and program relationships.
Able to learn new computer databases, programs and processes.
Analytical and research skills.
Bank product and service knowledge.
Customer service skills.
Excellent verbal and written communication skills.
Excellent telephone skills.
Personal computer skills.
Planning, scheduling and organizational skills.
Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages.
Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
$17 hourly 29d ago
Personal Banker (Kahului Branch)
First Hawaiian Bank 4.7
Kahului, HI job
Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth.
Experience the thrill of a dynamic environment paired with a comprehensive training program.
Plus, enjoy the perks of our competitive compensation and benefits package.
If you are ready for a career that empowers you to thrive, your journey starts here.
First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven Personal Banker to join our Kahului Branch team in Kauai.
In this role, you will primarily consult with portfolio clients via needs based, financial planning conversations.
You will act as the customer's trusted advisor by addressing clients' financial needs and help them achieve their goals by leveraging bank products and services, and experts from Wealth Management, Private Banking, Business Banking, Mortgage Banking, and others.
As a primary performance measurement, you will be responsible for retention and growth of assigned Personal Banker portfolio.
As a valuable team member of the branch, you will support other operational duties as needed.
Compensation: Starting pay is $48,000 - $52,000/yr, commensurate with experience; plus sales incentives.
Work Schedule: Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary) The ideal candidate will have: Prior frontline banking or equivalent experience.
Prior relationship cultivating experience.
Bachelor's Degree and/or related experience; combined with 1-2 years' experience in Financial Services, or Retail /Business Banking; or Equivalent work experience with basic understanding of: accounting and finance, financial statements, and cash flow.
Prior branch operations knowledge or experience preferred.
Completion of various FHB training in retail lending, deposit products, general branch operations required within 6-12 months from hire.
FHB NMLS Certification within 6-12 months from hire.
Must be registered as a Mortgage Loan Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS) within 6-12 months of hire, upon successful FHB certification process.
State of Hawaii Life & Health License.
Valid Driver's License; some travel may be required.
Benefits: We proudly offer a comprehensive benefits program for all employees.
For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates.
For our full EEO statement, please visit www.
fhb.
com/careers .
Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages.
Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
$48k-52k yearly 19d ago
Teller (Relationship Service Representative) - Central Maui
Bank of Hawaii 4.7
Kahului, HI job
We invite you to submit your application as we may have positions open now or in the near future, depending on the current needs of the Bank of Hawaii branches below.
Kahului Banking Center (*)
ISB Maui Lani (*)
Pukalani Branch (*)
Paia Branch (*)
(*) Branch is open on Saturdays. Weekly shift may include Saturday rotations.
Under the supervision of the Manager, the Relationship Service Representative delivers exceptional customer experiences by building a connection with clients to understand their financial needs. The RSR is responsible for accurately and efficiently processing transactions as well as ensuring customers are connected with the most appropriate banker to meet their needs. This position is also responsible for educating customers about the different product and service solutions as well as alternate channels of banking.
High school diploma or G.E.D.
Minimum 1 - 2 years of teller, cash handling or equivalent work experience. Experience should demonstrate verbal communication, sales, marketing and service skills which meet Bank of Hawaii's established standards.
Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems including, PC Teller, Customer Information System (CIS) and check imprinter.
Demonstrated verbal communication and interpersonal skills. Must demonstrate critical thinking, be analytical, detail-oriented and organized. Must be an effective and efficient team player with good interpersonal skills, as well as negotiation skills. Able to meet fixed and changing deadlines and priorities and follow up consistently. Must be able to push a cash cart (100 lbs.) and/or lift approximately 20 to 25 pounds and stand for extended periods of time. Able to work evenings, weekends and holidays as required or assigned.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit ****************************
Provides quality service by interacting directly with clients. Processes a wide range of financial transactions to include but not limited to: cashing checks, accepting deposits, paying withdrawals, accepting payments, issuing cashier's checks, selling traveler's checks, processing wire transfers, and various drafts, etc. Balances individual cash. Opens and closes the vault. May open and close accounts.
Performs duties as needed relating to Automated Teller Machine (ATM), Vault, or Night Depository custody and armored car transactions. Buys/Sells currency/coin. Uses teller cash recyclers. Provides support in other areas of the branch such by answering phones, handling safe deposit activity, filing, reviewing various reports for any appropriate action, and reviewing and complying with circulars and policies. Researches and resolves questions from other Bank of Hawaii departments.
Educates and assists clients in utilizing various channels for transactions such as: ATM's, Mobile, Call Center, E-Bankoh, and Night Deposit for business clients, Bank by Mail, Bank phone, and Foreign Currency Exchange machines. Uses knowledge of Products/Services to actively participate in Sales/Referral programs. Identifies clients' needs through meaningful interactions. Provides verbal and printed information and explains the features and benefits of the appropriate product.
Performs all other miscellaneous responsibilities and duties as assigned.
$32k-36k yearly est. Auto-Apply 60d+ ago
Assistant Service Supervisor (Kahului Branch)
First Hawaiian Bank 4.7
Kahului, HI job
Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth.
Experience the thrill of a dynamic environment paired with a comprehensive training program.
Plus, enjoy the perks of our competitive compensation and benefits package.
If you are ready for a career that empowers you to thrive, your journey starts here.
First Hawaiian Bank is currently seeking a Assistant Service Supervisor to join our Kahului Branch.
The Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met.
This role assists with daily branch functions, such as overseeing workflow, recruitment, and training.
This position also provides leadership and support to the branch team and helps management to ensure the branch achieves sales performance and service goals Compensation: The annual salary range for this role is $43,493 - 60,320/yr; commensurate with experience.
Work Schedule Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary) Required Qualifications: High School diploma/GED or equivalent experience is required 2 years of experience in branch operations; and 1 year of supervisory experience (e.
g.
, Head Teller or Service Manager Associate); or 1-year external supervisory experience, are required Bachelor's degree in business-related field is preferred Able to plan, organize and budget Effective written and verbal communication Able to manage confidential matters judiciously Possesses attention to detail with excellent follow-through Able to work under pressure with multiple deadlines and adaptability as unexpected work environment changes occur in business Excellent time management skills Possesses sales skills to enhance business development objectives Able to manage customer inquiries and resolve issues Proficient in Microsoft 365 suite of applications Benefits: We proudly offer a comprehensive benefits program for all employees.
For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates.
For our full EEO statement, please visit www.
fhb.
com/careers .
Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages.
Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
$43.5k-60.3k yearly 29d ago
Banking Consultant (Kihei Branch)
First Hawaiian Bank 4.7
Kihei, HI job
Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the "Best Places to Work in Hawaii for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth.
Experience the thrill of a dynamic environment paired with a comprehensive training program.
Plus, enjoy the perks of our competitive compensation and benefits package.
If you are ready for a career that empowers you to thrive, your journey starts here.
We are currently seeking a collaborative, customer-focused, goals-oriented Banking Consultant to join our Kihei Branch Team.
In this role, you will be responsible for delivering an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrating our digital banking options, fulfilling customers' day-to-day transactional needs, as well as advising customers on the full range of financial products and services available to suit their financial needs.
Work Schedule Monday - Thursday, 8:00 AM - 4:30 PM; Friday 8:00 AM - 6:30 PM; hours may vary Compensation The hourly salary range for this role is $21.
50 - $25.
50/per hour and up, commensurate with experience; plus sales incentives.
The ideal candidate will have: Associate's degree in a business-related field, equivalent work experience; or High school diploma or equivalent and 2 years' experience in a sales and service environment required.
2 years of experience in cash handling required.
2 years of experience in customer service, referrals and sales required.
Retail / branch banking experience in operations and sales or similar experience within the financial services industry preferred.
Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts preferred.
Must project a welcoming presence when interacting with customers.
Strong verbal, written, and interpersonal communication skills.
Must be digitally savvy, confident and well-versed on the use of digital banking technology to fulfill routine day-to-day needs.
Detail oriented with excellent follow-through.
Agile and resourceful as it relates to working in a fast-paced changing environment.
Upbeat and positive, growth mindset, and quick learner.
Ability to work both independently and as part of a larger team.
Ability to handle confidential matters judiciously.
Benefits: We proudly offer a comprehensive benefits program for all employees.
For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates.
For our full EEO statement, please visit www.
fhb.
com/careers .
Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages.
Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
$21 hourly 29d ago
Branch Manager (Kihei Branch)
First Hawaiian Bank 4.7
Kihei, HI job
Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth.
Experience the thrill of a dynamic environment paired with a comprehensive training program.
Plus, enjoy the perks of our competitive compensation and benefits package.
If you are ready for a career that empowers you to thrive, your journey starts here.
First Hawaiian Bank is currently seeking a Branch Manager to join our Kihei Branch! In this key role, you will be responsible for the sales/service activities, marketing plan, operating budget, profitability and operational integrity of the branch.
You will provide overall leadership for the branch.
The Branch Manager understands, communicates and works to achieve the mission of the Bank.
Compensation: The annual salary range for this role is: $60,000 - $75,000 per year; commensurate with experience.
The ideal candidate will have: Bachelor's degree or equivalent work experience required Five to eight years banking experience; and Five years lending experience including commercial, consumer and real estate (depending upon branch, may be obtained concurrently) Complete knowledge of sales, branch banking and consumer lending Working knowledge of the Bank's products (i.
e.
, deposits, cash management, loans and other fee income generating products).
Management skills Analytical skills Verbal and written communication skills Knowledge of banking products/services Business development skills Interpersonal Skills Planning and Organizing Sales Ability Benefits: We proudly offer a comprehensive benefits program for all employees.
For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates.
For our full EEO statement, please visit www.
fhb.
com/careers .
Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages.
Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
$60k-75k yearly 29d ago
Head Teller (Pukalani Branch)
First Hawaiian Bank 4.7
Pukalani, HI job
Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth.
Experience the thrill of a dynamic environment paired with a comprehensive training program.
Plus, enjoy the perks of our competitive compensation and benefits package.
If you are ready for a career that empowers you to thrive, your journey starts here.
First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven Head Teller to join our Pukalani Branch Team.
In this role, you will Provides stellar customer service while processing customer transactions and supports bank goals by promoting and referring bank products and services.
Assists in the supervision of Branch Tellers and Branch operations.
Compensation: The hourly pay range is $21.
00 to $24.
50/hour , commensurate with experience; plus sales incentives.
Work Schedule: Monday - Friday 8:00AM - 4:30PM ; S aturday on a rotation basis 8:30AM - 1:30PM (hours may vary) Required Qualifications: High school diploma or equivalent required One year of experience as an FHB Senior Teller; or Two years' experience as an FHB Teller and cross-trained to perform supervisor duties; or One year experience as a Teller (or equivalent) in another financial institution with two years' supervisory and cashiering experience required Knowledge of the financial services industry (e.
g.
, retail, mortgage/loans/deposits, and wholesale banking) preferred Must be pleasant and tactful when interacting with customers Good oral and interpersonal communication skills Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information Able to handle confidential matters judiciously Must be able to perform basic mathematical calculations and balance cash with the assistance of a calculator Possess sales skills to enhance business development opportunities Ability to work independently with minimal supervision Familiar with standard concepts, procedures, and practices in branch operations Demonstrated ability to lead a team Ability to work under pressure with multiple deadlines Ability to problem solve Ability to resolve complex staff and customer issues/transactions Exercise good judgement Benefits: We proudly offer a comprehensive benefits program for all employees.
For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates.
For our full EEO statement, please visit www.
fhb.
com/careers .
Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages.
Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
$21 hourly 29d ago
Commercial Banking Service Representative (Maui Branch)
First Hawaiian Bank 4.7
Kahului, HI job
Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the "Best Places to Work in Hawaii for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth.
Experience the thrill of a dynamic environment paired with a comprehensive training program.
Plus, enjoy the perks of our competitive compensation and benefits package.
If you are ready for a career that empowers you to thrive, your journey starts here.
First Hawaiian Bank is currently seeking a customer-focused, team-oriented, goals-driven Commercial Banking Service Representative II to join our Commercial Banking Team at Kahului Branch on the Island of Maui.
In this role, you will provide (directly and/or through Commercial Banking Officer) customer service, sales, and operational banking and lending support for commercial banking clients, as well as prepare various management reports and customer correspondence.
Compensation: Pay range is $19.
00 - $24.
50 per hour , commensurate with experience.
The successful candidate will be hired for the level of the position that aligns with their experience.
Work Schedule: Monday - Friday 8:00AM - 5:00PM (hours may vary) The ideal candidate will have Associate's degree in Business or related field; or equivalent experience in banking/financial services operations or consultative client services, requiring application of financial acumen, critical thinking and organizational skills.
2 years of experience in commercial loan documentation, cash management, service delivery and/or branch operations required.
Basic understanding of financial products and services (or equivalent experience) preferred Basic understanding of accounting concepts preferred Knowledge working with databases, systems, and PC desktop technology preferred General understanding of all business products and services including ancillary areas, such as Business Services, Cash Management, Employee Benefits, and Corporate Cards.
PC skills using MS Office, including Outlook, Word and Excel.
Ability to be highly accurate, thorough, and capable of timely and efficient follow-up.
Ability to prioritize among multiple time-sensitive tasks.
Strong organizational and creative problem-solving skills.
Strong oral, interpersonal, and written communication skills.
Ability to follow through on tasks.
Ability to be team oriented.
Benefits: We proudly offer a comprehensive benefits program for all employees.
For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates.
For our full EEO statement, please visit www.
fhb.
com/careers .
Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages.
Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
$19 hourly 29d ago
Universal Banker (Central Maui)
Bank of Hawaii 4.7
Kahului, HI job
We invite you to submit your application as we may have positions open now or in the near future, depending on the current needs of the Bank of Hawaii branches below.
Kahului Banking Center (*)
ISB Maui Lani (*)
Pukalani Branch (*)
Paia Branch (*)
(*) Branch is open on Saturdays. Weekly shift may include Saturday rotations.
Under the supervision of the Manager, creates and delivers exceptional customer experiences by engaging clients with exceptional customer service while ensuring that engaged clients understand how digital and mobile alternatives can complete their banking transactions quickly and efficiently. Introduces and sells customers financial services to meet their short-and-long term needs, as identified by profiling and through knowledge of products and services. Processes all types of financial transactions for clients, balances own cash and assists with vault, ATM cash recycler and armored car duties.
Registration with the Nationwide Mortgage Licensing System & Registry. If not yet registered, registration to be completed and accepted no later than 30 days from employment or transfer date. If not registered and accepted, employment may be terminated.
High School Diploma or G.E.D, or equivalent related work experience.
Level is dependent on years of experience and size/complexity of prior positions held. 2+ years of experience in consumer sales, marketing and customer service. Demonstrated success in retail environment. 2+ years of teller experience. Demonstrates ability and desire to advance skills in various areas of personal finance including investments, insurance, mortgage, etc.
Working knowledge and skills proficiency in Customer Experience, Laws & Regulations, Technology Literacy, Communication, Accuracy & Efficiency, and Relationship Building. Demonstrated knowledge and skill proficiency in Product/ Service Knowledge, Agility, Risk Management, Problem Solving, Consultative Solutions, and Results Driven.
Must be able to work evenings, weekends and holidays as assigned. Must be able to develop strong working relationships with all employees at various levels. Must be required to stand for extensive periods of time. Must be able to provide own transportation and ability to commute and arrive at intended destination in a timely manner and/or as required. Must be able to push/lift 30 lbs.
Relief staff must be able to work at different locations.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit ****************************
Manages overall branch client experience. Proactively engages existing and prospective clients to understand and interact with 21st century banking advancements by demonstrating transactions using technology, creating an interest and handling objections. Actively manages the branch lobby by greeting and thanking customers, checks in clients that have appointments, and assists walk in customers to ensure they are guided to the proper banker for assistance. This includes, but not limited to: providing exceptional customer service, managing flow of activity throughout the branch, assessing and fulfilling client needs, handling and resolving complaints and concerns generated from customers, and escalating unfulfilled client concerns to the appropriate branch or department.
Maintains and sells financial services to clientele by addressing both long-term and short-term goals through profiling. Identifies customer needs, maintains extensive knowledge of products and services, cross-sells, opens new accounts, calls on prospects and performs teleconsulting.
Actively sells financial products and services including referrals as appropriate. Interviews, processes applications, and closes for all consumer credit products. Provides high level of quality service to customers. Processes a wide range of financial transactions to include but not limited to: cashing checks, accepting deposits, paying withdrawals, accepting payments, issuing cashier's checks and selling traveler's checks, etc. Balances individual cash. Opens and closes the vault. Performs duties as needed of Automated Teller Machine (ATM), Vault, Cash recycler and armored car transactions. Trains new employees on operational procedures.
Identifies and secures new high and/or potentially high value consumer clients. Responsible for managing calling efforts, referrals, sales tracking and prospecting to achieve personal sales goals and contribute to the overall team goals. Trains new employees on sales procedures. Maintains close contact with customers and prospects, makes appreciation calls and is actively involved in the promotion and marketing of the Bank and its products and services.
Responsible for keeping informed of current bank policies, procedures, federal laws and regulations as well as maintains strong knowledge of all new products, programs and sales promotions.
Performs other duties as assigned.
Relief staff are assigned to one or more branches on a short-or-long term basis.
$36k-41k yearly est. Auto-Apply 60d+ ago
Banking Consultant (Lahaina Branch)
First Hawaiian Bank 4.7
Lahaina, HI job
Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth.
Experience the thrill of a dynamic environment paired with a comprehensive training program.
Plus, enjoy the perks of our competitive compensation and benefits package.
If you are ready for a career that empowers you to thrive, your journey starts here.
We currently have a great Banking Consultant opportunity that is robust with career growth and developmental opportunities.
As the face of First Hawaiian Bank in our Lahaina Branch, you will provide exceptional customer service to our clients, process financial transactions accurately and efficiently, and maintain a thorough understanding of our products and services.
You will have the opportunity to serve a diverse group of customers, from individuals opening their first checking account to seasoned investors managing their wealth.
Compensation The pay range is $21.
50 - $25.
50/per hour (commensurate with experience) + an additional premium of $3.
00/per hour; plus sales incentives Work Schedule Monday - Friday 8:00AM - 4:30PM; Rotational Saturday's 8:30AM - 1:30PM (hours may vary) The ideal candidate will have: Associate's degree in a business-related field, equivalent work experience; or High school diploma or equivalent and 2 years' experience in a sales and service environment required.
2 years of experience in cash handling required.
2 years of experience in customer service, referrals and sales required.
Retail / branch banking experience in operations and sales or similar experience within the financial services industry preferred.
Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts preferred.
Must project a welcoming presence when interacting with customers.
Strong verbal, written, and interpersonal communication skills.
Must be digitally savvy, confident and well-versed on the use of digital banking technology to fulfill routine day-to-day needs.
Detail oriented with excellent follow-through.
Agile and resourceful as it relates to working in a fast-paced changing environment.
Upbeat and positive, growth mindset, and quick learner.
Ability to work both independently and as part of a larger team.
Ability to handle confidential matters judiciously.
Benefits: We proudly offer a comprehensive benefits program for all employees.
For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates.
For our full EEO statement, please visit www.
fhb.
com/careers .
Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages.
Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
$21 hourly 29d ago
Branch Manager - Lahaina Branch
Central Pacific Bank 4.8
Central Pacific Bank job in Lahaina, HI
Join us as the Branch Manager for our Lahaina Branch. This position comes with a $5,000 sign-on bonus. This position will lead, coach, and inspire a team of highly skilled professionals to consistently meet and exceed the specific financial needs of a designated community, including consumer and local businesses. Accountable for achieving sales, service, growth, retention, and profitability goals, while ensuring regulatory and legal compliance.
Key Responsibilities
Financial & Production Accountability
Develops and implements sales and service strategies to achieve branch goals, including:
* Profitability
* Deposit portfolio growth
* Lending portfolio growth
* Fee income
* High-value client portfolio management
Customer & Community Relationships
* Builds and strengthens relationships with customers and the community.
* Executes strategies to grow the branch's presence and achieve goals across profitability, deposits, lending, fee income, and high-value client segments.
People Management
* Recruits, develops, and retains talent to meet business objectives.
* Fosters a positive, performance-driven culture by:
* Ensuring performance management practices are applied consistently and fairly.
* Building trust and a shared team mission.
* Holding staff accountable while addressing performance issues constructively.
* Providing coaching, development opportunities, and career growth.
* Promotes diversity and models the Bank's core values, while supporting EEO and AAP practices and policies.
Ownership & Process Management
* Oversees key branch processes to drive customer satisfaction and net operating income.
* Makes sound business decisions, including policy exceptions and credit approvals within authority limits.
* Balances risk with customer relationship opportunities; ensures branch operations meet compliance, audit, and legal standards.
* Delivers exceptional service and responsiveness to customers.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Minimum Qualifications:
Education:
* H.S. Diploma or GED equivalency required.
Experience:
* 5+ years of bank operations experience, or equivalent experience in a financial branch services environment
* 3+ years of experience of sales of financial products.
* 3+ years of supervisor experience or 1+ years of management experience
* 1+ years of customer service management
* 1+ years of credit experience in consumer/small business/business banking
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
$51k-63k yearly est. 3d ago
Teller (Relationship Service Representative) - West Maui
Bank of Hawaii Corp 4.7
Kihei, HI job
We invite you to submit your application as we may have positions open now or in the near future, depending on the current needs of the Bank of Hawaii branches below. * Kahana Branch (*) * Kihei Branch (*) (*) Branch is open on Saturdays. Weekly shift may include Saturday rotations.
Under the supervision of the Manager, the Relationship Service Representative delivers exceptional customer experiences by building a connection with clients to understand their financial needs. The RSR is responsible for accurately and efficiently processing transactions as well as ensuring customers are connected with the most appropriate banker to meet their needs. This position is also responsible for educating customers about the different product and service solutions as well as alternate channels of banking. The RSR assists in business unit's compliance with all regulatory requirements and Bank policies and procedures, including those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act, as applicable.
$32k-36k yearly est. Auto-Apply 60d+ ago
Banking Consultant (Kahana Branch)
First Hawaiian Bank 4.7
Lahaina, HI job
Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth.
Experience the thrill of a dynamic environment paired with a comprehensive training program.
Plus, enjoy the perks of our competitive compensation and benefits package.
If you are ready for a career that empowers you to thrive, your journey starts here.
We currently have a great Banking Consultant opportunity at our Kahana Branch on Maui that is robust with career growth and developmental opportunities.
As the face of First Hawaiian Bank in our branches, you will provide exceptional customer service to our clients, process financial transactions accurately and efficiently, and maintain a thorough understanding of our products and services.
You will have the opportunity to serve a diverse group of customers, from individuals opening their first checking account to seasoned investors managing their wealth.
Compensation The pay range is $21.
50 - $25.
50/per hour (commensurate with experience) + an additional premium of $3.
00/per hour; plus sales incentives Work Schedule Monday - Friday 8:00AM - 4:30PM; Rotational Saturday's 8:30AM - 1:30PM (hours may vary) The ideal candidate will have: Associate's degree in a business-related field, equivalent work experience; or High school diploma or equivalent and 2 years' experience in a sales and service environment required.
2 years of experience in cash handling required.
2 years of experience in customer service, referrals and sales required.
Retail / branch banking experience in operations and sales or similar experience within the financial services industry preferred.
Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts preferred.
Must project a welcoming presence when interacting with customers.
Strong verbal, written, and interpersonal communication skills.
Must be digitally savvy, confident and well-versed on the use of digital banking technology to fulfill routine day-to-day needs.
Detail oriented with excellent follow-through.
Agile and resourceful as it relates to working in a fast-paced changing environment.
Upbeat and positive, growth mindset, and quick learner.
Ability to work both independently and as part of a larger team.
Ability to handle confidential matters judiciously.
Benefits: We proudly offer a comprehensive benefits program for all employees.
For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates.
For our full EEO statement, please visit www.
fhb.
com/careers .
Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages.
Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
$21 hourly 29d ago
Universal Banker (Kihei Branch)
Bank of Hawaii 4.7
Kihei, HI job
Under the supervision of the Manager, creates and delivers exceptional customer experiences by engaging clients with exceptional customer service while ensuring that engaged clients understand how digital and mobile alternatives can complete their banking transactions quickly and efficiently. Introduces and sells customers financial services to meet their short-and-long term needs, as identified by profiling and through knowledge of products and services. Processes all types of financial transactions for clients, balances own cash and assists with vault, ATM cash recycler and armored car duties.
Registration with the Nationwide Mortgage Licensing System & Registry. If not yet registered, registration to be completed and accepted no later than 30 days from employment or transfer date. If not registered and accepted, employment may be terminated.
High School Diploma or G.E.D, or equivalent related work experience.
2+ years of experience in consumer sales, marketing and customer service. Demonstrated success in retail environment. 2+ years of teller experience. Demonstrates ability and desire to advance skills in various areas of personal finance including investments, insurance, mortgage, etc.
Working knowledge and skills proficiency in Customer Experience, Laws & Regulations, Technology Literacy, Communication, Accuracy & Efficiency, and Relationship Building. Demonstrated knowledge and skill proficiency in Product/ Service Knowledge, Agility, Risk Management, Problem Solving, Consultative Solutions, and Results Driven.
Must be able to work evenings, weekends and holidays as assigned. Must be able to develop strong working relationships with all employees at various levels. Must be required to stand for extensive periods of time. Must be able to provide own transportation and ability to commute and arrive at intended destination in a timely manner and/or as required. Must be able to push/lift 30 lbs.
Relief staff must be able to work at different locations.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit ****************************
Manages overall branch client experience. Proactively engages existing and prospective clients to understand and interact with 21st century banking advancements by demonstrating transactions using technology, creating an interest and handling objections. Actively manages the branch lobby by greeting and thanking customers, checks in clients that have appointments, and assists walk in customers to ensure they are guided to the proper banker for assistance. This includes, but not limited to: providing exceptional customer service, managing flow of activity throughout the branch, assessing and fulfilling client needs, handling and resolving complaints and concerns generated from customers, and escalating unfulfilled client concerns to the appropriate branch or department.
Maintains and sells financial services to clientele by addressing both long-term and short-term goals through profiling. Identifies customer needs, maintains extensive knowledge of products and services, cross-sells, opens new accounts, calls on prospects and performs teleconsulting.
Actively sells financial products and services including referrals as appropriate. Interviews, processes applications, and closes for all consumer credit products. Provides high level of quality service to customers. Processes a wide range of financial transactions to include but not limited to: cashing checks, accepting deposits, paying withdrawals, accepting payments, issuing cashier's checks and selling traveler's checks, etc. Balances individual cash. Opens and closes the vault. Performs duties as needed of Automated Teller Machine (ATM), Vault, Cash recycler and armored car transactions. Trains new employees on operational procedures.
Identifies and secures new high and/or potentially high value consumer clients. Responsible for managing calling efforts, referrals, sales tracking and prospecting to achieve personal sales goals and contribute to the overall team goals. Trains new employees on sales procedures. Maintains close contact with customers and prospects, makes appreciation calls and is actively involved in the promotion and marketing of the Bank and its products and services.
Responsible for keeping informed of current bank policies, procedures, federal laws and regulations as well as maintains strong knowledge of all new products, programs and sales promotions.
Performs other duties as assigned.
Relief staff are assigned to one or more branches on a short-or-long term basis.
$36k-41k yearly est. Auto-Apply 60d+ ago
Teller (Relationship Service Representative) - West Maui
Bank of Hawaii 4.7
Lahaina, HI job
We invite you to submit your application as we may have positions open now or in the near future, depending on the current needs of the Bank of Hawaii branches below.
Kahana Branch (*)
Kihei Branch (*)
(*) Branch is open on Saturdays. Weekly shift may include Saturday rotations.
Under the supervision of the Manager, the Relationship Service Representative delivers exceptional customer experiences by building a connection with clients to understand their financial needs. The RSR is responsible for accurately and efficiently processing transactions as well as ensuring customers are connected with the most appropriate banker to meet their needs. This position is also responsible for educating customers about the different product and service solutions as well as alternate channels of banking. The RSR assists in business unit's compliance with all regulatory requirements and Bank policies and procedures, including those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act, as applicable.
1.Education: High school diploma or G.E.D.
2.Experience: Level is dependent on years of experience and size/complexity of prior positions held.
Relationship Service Representative - Minimum 1 year of teller, cash handling or equivalent work experience. Experience should demonstrate verbal communication, sales, marketing and service skills which meet Bank of Hawaii's established standards.
Senior Relationship Service Representative - Minimum 3 years of teller, cash handling or equivalent work experience. Experience should demonstrate verbal communication, sales, marketing and service skills which meet Bank of Hawaii's established standards.
3.Technical Skills: Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems including, PC Teller, Customer Information System (CIS) and check imprinter.
4.Other Job Qualifications: Demonstrated verbal communication and interpersonal skills. Must demonstrate critical thinking, be analytical, detail-oriented and organized. Must be an effective and efficient team player with good interpersonal skills, as well as negotiation skills. Able to meet fixed and changing deadlines and priorities and follow up consistently. Must be able to push a cash cart (100 lbs.) and/or lift approximately 20 to 25 pounds and stand for extended periods of time. Able to work evenings, weekends and holidays as required or assigned.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit ****************************
Relationship Service Representative -
Provides quality service by interacting directly with clients. Processes a wide range of financial transactions to include but not limited to: cashing checks, accepting deposits, paying withdrawals, accepting payments, issuing cashier's checks, selling traveler's checks, processing wire transfers, and various drafts, etc. Balances individual cash. Opens and closes the vault. May open and close accounts.
Performs duties as needed relating to Automated Teller Machine (ATM), Vault, or Night Depository custody and armored car transactions. Buys/Sells currency/coin. Uses teller cash recyclers. Provides support in other areas of the branch such by answering phones, handling safe deposit activity, filing, reviewing various reports for any appropriate action, and reviewing and complying with circulars and policies. Researches and resolves questions from other Bank of Hawaii departments.
Educates and assists clients in utilizing various channels for transactions such as: ATM's, Mobile, Call Center, E-Bankoh, and Night Deposit for business clients, Bank by Mail, Bankphone, and Foreign Currency Exchange machines. Uses knowledge of Products/Services to actively participate in Sales/Referral programs. Identifies clients' needs through meaningful interactions. Provides verbal and printed information and explains the features and benefits of the appropriate product.
Performs all other miscellaneous responsibilities and duties as assigned.
Senior Relationship Service Representative -
Assists clients and/or Relationship Service Representatives with servicing requests and inquiries by using knowledge of Bank of Hawaii's products and services. Provides quality service by interacting directly with clients. Processes a wide range of financial transactions to include but not limited to: cashing checks, accepting deposits, paying withdrawals, accepting payments, issuing cashier's checks, selling traveler's checks, processing wire transfers, and various drafts, etc. Balances individual cash. Opens and closes the vault. May open and close accounts.
Assists with day-to-day Relationship Service Representative activities. Provides guidance and support to Relationship Service Representative to ensure servicing and transaction efficiency levels meet goals and objectives. Performs duties as needed relating to Automated Teller Machine (ATM), Vault, or Night Depository custody and armored car transactions. Buys/Sells currency/coin. Uses teller cash recyclers. May assist in new services and products in opening/closing of the vault. Opens as a teller and able to use cash dispensing units. Buys/Sells currency/coin from vault and tellers. Responsible for keeping informed of current bank policies, procedures, federal laws and regulations as well as current and new products and sales promotions. Provides support in other areas of the branch such by answering phones, handling safe deposit activity, filing, reviewing various reports for any appropriate action, and reviewing and complying with circulars and policies. Researches and resolves questions from other Bank of Hawaii departments.
Provides direction and assistance to clients in utilizing various channels for transactions. Educates and assists clients with transactions such as: ATM's, Mobile, Call Center, E-Bankoh, and Night Deposit for business clients, Bank by Mail, Bankphone, and Foreign Currency Exchange machines. Uses knowledge of Products/Services to actively participate in Sales/Referral programs. Identifies clients' needs through meaningful interactions. Provides verbal and printed information and explains the features and benefits of the appropriate product.
Performs all other miscellaneous responsibilities and duties as assigned.
$32k-36k yearly est. Auto-Apply 60d+ ago
Universal Banker (West Maui)
Bank of Hawaii 4.7
Lahaina, HI job
Under the supervision of the Manager, creates and delivers exceptional customer experiences by engaging clients with exceptional customer service while ensuring that engaged clients understand how digital and mobile alternatives can complete their banking transactions quickly and efficiently. Introduces and sells customers financial services to meet their short and long term needs, as identified by profiling and through knowledge of products and services. Processes all types of financial transactions for clients, balances own cash and assists with vault, ATM cash recycler and armored car duties. Assists in business unit's compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
We invite you to submit your application as we may have positions open now or in the near future, depending on the current needs of the Bank of Hawaii branches below.
Kihei Branch (*)
Kahana Branch (*)
Lahaina Branch (*)
(*) Weekly shift may include Saturday rotations.
REGISTRATION REQUIREMENT: Registration with the Nationwide Mortgage Licensing System & Registry. If not yet registered, registration to be completed and accepted no later than 30 days from employment or transfer date. If not registered and accepted, employment may be terminated.
1. Education: High School Diploma or G.E.D, or equivalent related work experience.
2. Experience: Level is dependent on years of experience and size/complexity of prior positions held. 2+ years of experience in consumer sales, marketing and customer service.
Demonstrated success in retail environment.
2+ years of teller experience.
Demonstrates ability and desire to advance skills in various areas of personal finance including investments, insurance, mortgage, etc.
3. Job Skills:
Working knowledge and skills proficiency in Customer Experience, Laws & Regulations, Technology Literacy, Communication, Accuracy & Efficiency, and Relationship Building.
Demonstrated knowledge and skill proficiency in Product/Service Knowledge, Agility, Risk Management, Problem Solving, Consultative Solutions, and Results Driven.
4. Other Job Qualifications: Must be able to work evenings, weekends and holidays as assigned. Must be required to stand for extensive periods of time. Must be able to provide own transportation and ability to commute and arrive at intended destination in a timely manner and/or as required. Must be able to push/lift 30 lbs.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit ****************************
Manages overall branch client experience. Proactively engages existing and prospective clients to understand and interact with 21st century banking advancements by demonstrating transactions using technology, creating an interest and handling objections. Actively manages the branch lobby by greeting and thanking customers, checks in clients that have appointments, and assists walk in customers to ensure they are guided to the proper banker for assistance. This includes, but not limited to: providing exceptional customer service, managing flow of activity throughout the branch, assessing and fulfilling client needs, handling and resolving complaints and concerns generated from customers, and escalating unfulfilled client concerns to the appropriate branch or department.
Maintains and sells financial services to clientele by addressing both long-term and short-term goals through profiling. Identifies customer needs, maintains extensive knowledge of products and services, cross-sells, opens new accounts, calls on prospects and performs teleconsulting.
Actively sells financial products and services including referrals as appropriate. Interviews, processes applications, and closes for all consumer credit products. Provides high level of quality service to customers. Processes a wide range of financial transactions to include but not limited to: cashing checks, accepting deposits, paying withdrawals, accepting payments, issuing cashier's checks and selling traveler's checks, etc. Balances individual cash. Opens and closes the vault. Performs duties as needed of Automated Teller Machine (ATM), Vault, Cash recycler and armored car transactions. Trains new employees on operational procedures.
Identifies and secures new high and/or potentially high value consumer clients. Is responsible for managing calling efforts, referrals, sales tracking and prospecting to achieve personal sales goals and contribute to the overall team goals. Trains new employees on sales procedures. Maintains close contact with customers and prospects, makes appreciation calls and is actively involved in the promotion and marketing of the Bank and its products and services.
Is responsible for keeping informed of current bank policies, procedures, federal laws and regulations as well as maintains strong knowledge of all new products, programs and sales promotions.
Performs other duties as assigned.
$36k-41k yearly est. Auto-Apply 60d+ ago
Universal Banker (Lanai Branch)
Bank of Hawaii 4.7
Lanai City, HI job
Under the supervision of the Manager, creates and delivers exceptional customer experiences by engaging clients with exceptional customer service while ensuring that engaged clients understand how digital and mobile alternatives can complete their banking transactions quickly and efficiently. Introduces and sells customers financial services to meet their short-and-long term needs, as identified by profiling and through knowledge of products and services. Processes all types of financial transactions for clients, balances own cash and assists with vault, ATM cash recycler and armored car duties.
Registration with the Nationwide Mortgage Licensing System & Registry. If not yet registered, registration to be completed and accepted no later than 30 days from employment or transfer date. If not registered and accepted, employment may be terminated.
High School Diploma or G.E.D, or equivalent related work experience.
Level is dependent on years of experience and size/complexity of prior positions held. 2+ years of experience in consumer sales, marketing and customer service. Demonstrated success in retail environment. 2+ years of teller experience. Demonstrates ability and desire to advance skills in various areas of personal finance including investments, insurance, mortgage, etc.
Working knowledge and skills proficiency in Customer Experience, Laws & Regulations, Technology Literacy, Communication, Accuracy & Efficiency, and Relationship Building. Demonstrated knowledge and skill proficiency in Product/ Service Knowledge, Agility, Risk Management, Problem Solving, Consultative Solutions, and Results Driven.
Must be able to work evenings, weekends and holidays as assigned. Must be able to develop strong working relationships with all employees at various levels. Must be required to stand for extensive periods of time. Must be able to provide own transportation and ability to commute and arrive at intended destination in a timely manner and/or as required. Must be able to push/lift 30 lbs.
Relief staff must be able to work at different locations.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit ****************************
Manages overall branch client experience. Proactively engages existing and prospective clients to understand and interact with 21st century banking advancements by demonstrating transactions using technology, creating an interest and handling objections. Actively manages the branch lobby by greeting and thanking customers, checks in clients that have appointments, and assists walk in customers to ensure they are guided to the proper banker for assistance. This includes, but not limited to: providing exceptional customer service, managing flow of activity throughout the branch, assessing and fulfilling client needs, handling and resolving complaints and concerns generated from customers, and escalating unfulfilled client concerns to the appropriate branch or department.
Maintains and sells financial services to clientele by addressing both long-term and short-term goals through profiling. Identifies customer needs, maintains extensive knowledge of products and services, cross-sells, opens new accounts, calls on prospects and performs teleconsulting.
Actively sells financial products and services including referrals as appropriate. Interviews, processes applications, and closes for all consumer credit products. Provides high level of quality service to customers. Processes a wide range of financial transactions to include but not limited to: cashing checks, accepting deposits, paying withdrawals, accepting payments, issuing cashier's checks and selling traveler's checks, etc. Balances individual cash. Opens and closes the vault. Performs duties as needed of Automated Teller Machine (ATM), Vault, Cash recycler and armored car transactions. Trains new employees on operational procedures.
Identifies and secures new high and/or potentially high value consumer clients. Responsible for managing calling efforts, referrals, sales tracking and prospecting to achieve personal sales goals and contribute to the overall team goals. Trains new employees on sales procedures. Maintains close contact with customers and prospects, makes appreciation calls and is actively involved in the promotion and marketing of the Bank and its products and services.
Responsible for keeping informed of current bank policies, procedures, federal laws and regulations as well as maintains strong knowledge of all new products, programs and sales promotions.
Performs other duties as assigned.
Relief staff are assigned to one or more branches on a short-or-long term basis.