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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $44,615 | $21.45 |
| 2 | San Francisco, CA | $43,429 | $20.88 |
| 3 | Jersey City, NJ | $38,886 | $18.70 |
| 4 | Chicago, IL | $36,852 | $17.72 |
| 5 | Pittsburgh, PA | $36,562 | $17.58 |
| 6 | Austin, TX | $36,037 | $17.33 |
| 7 | Raleigh, NC | $35,261 | $16.95 |
| 8 | Lone Tree, CO | $34,854 | $16.76 |
| 9 | Omaha, NE | $34,372 | $16.52 |
| 10 | Virginia Beach, VA | $34,365 | $16.52 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Service Desk Associate | $122,072 | $59 | - |
| 2 | Customer Service Expert | $106,002 | $51 | - |
| 3 | Service Advisor | $70,477 | $34 | - |
| 4 | Service Officer | $63,402 | $30 | - |
| 5 | Service Consultant | $58,955 | $28 | - |
| 6 | Service Writer | $58,564 | $28 | - |
| 7 | Product Service Associate | $56,790 | $27 | - |
| 8 | Customer Service Executive | $55,107 | $26 | - |
| 9 | Client Service Specialist | $54,626 | $26 | 2 |
| 10 | Special Service Associate | $52,856 | $25 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Goldman Sachs | $92,675 | $45 | - |
| 2 | State Street | $89,710 | $43 | 12 |
| 3 | Citi | $89,432 | $43 | 11 |
| 4 | BlackRock | $82,409 | $40 | 15 |
| 5 | American Express | $81,749 | $39 | 14 |
| 6 | BNY Mellon | $80,497 | $39 | 42 |
| 7 | Morgan Stanley | $77,407 | $37 | 165 |
| 8 | Ameriprise Financial | $43,856 | $21 | 22 |
| 9 | Prudential Retirement Insurance And Annuity Co | $42,121 | $20 | - |
| 10 | Prudential Financial | $39,215 | $19 | 1 |
| 11 | Voya Financial | $38,266 | $18 | 8 |
| 12 | MassMutual | $37,132 | $18 | 3 |
| 13 | The Vanguard Group | $36,966 | $18 | 3 |
| 14 | Legg Mason | $36,641 | $18 | - |
| 15 | T. Rowe Price | $35,334 | $17 | 12 |
| 16 | MetLife | $34,605 | $17 | 33 |
| 17 | Principal Financial Group | $34,535 | $17 | 9 |
| 18 | The PNC Financial Services Group | $33,670 | $16 | 117 |
| 19 | Lincoln Financial Group | $28,797 | $14 | - |