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Children's Home & Aid jobs in Palatine, IL

- 123 jobs
  • Intake Coordinator

    Lutheran Child and Family Services of Illinois 4.1company rating

    Oak Brook, IL job

    Effective Date: March 1, 2024 NON-MANAGEMENT Job Title: Intake Coordinator Exempt/Non-exempt: Non-Exempt Immediate Supervisor: Director of Clinical Services Compensation Range: $23.96 - $25.96 Benefits: Click Here to view LCFS' Full-Time Employee Benefits. Essential Functions: 1. Primarily responsible for Initial client intake and serves as the first point of contact for individuals seeking services, conduct initial assessments, and gather relevant information to determine their needs and eligibility. Works independently and exercises discretion and sound judgement in overseeing the agency intake process and reporting regularly on intake functions and timely assignment of primary worker. Recommends for hire, trains, supervises and provides performance management for intake staff. Develops highly coordinated and collaborative work on Central Intake. 2. Ensures foster care intakes are conducted in compliance with organizational standards and accreditation standards 3. Child Welfare - Screen case opening assignment forms, assess accuracy, provide brief details and immediately forward documents to appropriate supervisor for action. 4. Counseling - Screen referral information, assess urgency, provide immediate crisis intervention as necessary. Document call information and forward appropriate information to the appropriate clinical team. 5. Complete all necessary paperwork and monthly reports involved in the placement process including, collecting and documenting accurate client information, like medical history, insurance details, and presenting concerns. Maintain accurate and up-to-date client records in electronic systems, ensuring data integrity and compliance with confidentiality standards. 6. Provide clear and timely communication to clients regarding appointment details, required documentation, and any necessary preparations. 7. Maintain relationship and works collaboratively with child welfare and external stakeholders to help meet programmatic goals. 8. Respond to and document all requests for services in our community counseling program, opening and assigning cases, setting fees and verifying insurance 9. Facilitate orientations for new clients, explaining program features, guidelines, and expectations to ensure a smooth transition. 10. Maintain and document contracts and manage relationships with insurance companies and Medicaid. 11. Maintain a current universal roster of all counselors in the clinical services program. 12. Provide information about additional support services, community resources, and referrals as needed. 13. May assist with administrative tasks, such as filing, data entry, and managing phone calls, to support the smooth operation of the intake process. 14. Perform other duties as assigned. Knowledge and Ability Requirements: · Knowledgeable and experienced in insurance billing, including Medicaid, managed care and employee assistance programs as they pertain to counseling and the Agency. Demonstrates organizational skills and collaborates with internal and external stakeholders. · Through understanding of DCFS Child Welfare practices. · Excellent detail orientation. Education and Experience: Bachelor's Degree in social work or related field with demonstrated experience with child welfare. Master's Degree in Social Work or related degree is preferred. Must have experience working with a variety of providers and payers such as Medicaid, insurance companies, managed care, employee assistance, and other community organizations. Physical Demands and Other Requirements: To perform this job successfully, an individual must be able to perform the essential duties listed in the job description satisfactorily. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel objects, or controls; reach with hands and arms. Capable of operating standard office equipment, including a computer and keyboard, and typical business machines such as a fax machine and copier. The employee must occasionally lift and/or move up to 20-30 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee is required to have valid driver's license, auto insurance and must be able to safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to moderate. Position Responsibilities/Program Execution and Decision Making: Diversity and Inclusion/Professionalism: In all aspects of their work presents as a role model to others, behaving in a way which actively supports LCFS as a welcoming community, promotes diversity and inclusion in the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive experience of community. Participates in annual professional development and/or advocacy regarding inclusion. Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as defined by the agency as well as any related professional licensing, regulatory or accrediting body. Maintain confidentiality of client, staff, and agency information. Reports any known or suspected breaches of confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely manner and responsibly addresses related issues with chain of command. Communication/Interpersonal Skills: All written and oral communication skills are appropriate for their position. Consistently conveys clear, accurate, timely, and respectful communication appropriate for the situation. Informs appropriate management staff when incident occurs or a crisis situation. Interacts effectively with all levels of clients, staff, interns, volunteers and external stakeholders. Informs appropriate management staff when an incident occurs. Maintains professional boundaries with clients/residents, staff, interns, volunteers, and vendors. Able to successfully share skills and concepts with others and works effectively with others under time and environmental pressures. Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate utilization of materials and resources and minimizes waste. Other Responsibilities: All other tasks and responsibilities as assigned. LCFS is an Equal Opportunity Employer
    $24-26 hourly 37d ago
  • Program Supervisor

    Lutheran Child and Family Services of Illinois 4.1company rating

    Evergreen Park, IL job

    Effective Date: March 1, 2024 MANAGEMENT Job Title: Program Supervisor Exempt/Non-exempt: EXEMPT Immediate Supervisor: Program Manager Salary Range: $66,696 - $71,696 Benefits: Click Here to view LCFS' Full-Time Employee Benefits. Essential Functions: Primarily responsible for leading a team of direct service child welfare professionals in partnering with children, parents, and community providers to assess, plan, evaluate, and make linkages for in-home stabilization, prevention, safety, permanency, and well-being outcomes. Train program staff in their role, ensuring the development of a skilled and dedicated team. Facilitates regular team meetings to discuss case progress, share information, address challenges, and promote teamwork and collaboration among staff members. Implementation and referral of individualized and targeted services for youth and families, such as counseling, respite, mentoring, educational support, case management, crisis intervention, and continual language to services to meet the specialize needs of children/families. May work evenings, weekends, and occasional holidays. Willingness to travel through high-risk communities as needed. Complies with all requirements regarding utilization of the DCFS electronic record-keeping system (SACWIS). Prepares written service plans for each client as required by DCFS contract. Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant, regulatory, licensing, or accrediting body's. Implements, continuous quality improvement in all aspects of performance. Provides regular and effective supervision, mediation, problem resolution, oversight and crisis response to staff by effectively responding to workforce, parent, child, provider and other stakeholder concerns and demonstrating the ability to effectively manage crisis and difficult case situations. Reviews intake information of clients referred for services and determines if the referral will be accepted. Reviews all written documents generated by staff. Attends court hearings, case reviews, staffing, and meetings as needed. Reviews funding source policies and procedures and trains staff on the implementation of these procedures. Ensures that staff handle unusual incidents in a prompt and effective manner. Participates in various collateral and community groups to promote agency programs and to network with the community, creating community linkages and opportunities. Provides a welcoming and receptive environment in all contacts with clients, agency, staff and collateral contacts. Develops understanding and continuously develops self-awareness related to diversity, inclusion, and equity issues. Perform other duties as assigned. Knowledge and Ability Requirements: Ability to drive one's own vehicle and transport children, youth, and adults as needed. In-depth knowledge of child welfare systems, regulations, and best practices. Strong case management skills, including assessments, service planning, and progress monitoring. Ability to advocate for children's rights and best interests within the child welfare system. Excellent communication skills, both verbal and written, for effective interaction with families, children, professionals, and agencies. Ability to provide crisis intervention and support to children and families facing challenging circumstances. Education and Experience: A Master's degree in Social Work or a related Human Service field with a minimum of 2 years of experience in Child Welfare is required. Candidate must have CWEL certification. Management experience involving multiple staff, characterized by staff development and stability, is also required. The ability to plan, organize, and communicate effectively in a management capacity is essential. Physical Demands and Other Requirements: To perform this job successfully, an individual must be able to perform the essential duties listed in the job description satisfactorily. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel objects, or controls; reach with hands and arms. Capable of operating standard office equipment, including a computer and keyboard, and typical business machines such as a fax machine and copier. The employee must occasionally lift and/or move up to 20-30 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee is required to have valid driver's license, auto insurance and must be able to safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to moderate. Position Responsibilities/Program Execution and Decision Making: Supervision and Management: Communicates regularly through individual, supervisory and group meetings to implement Agency and programmatic goals and requirements. Provides accurate and timely feedback to each employee under his/her supervision and demonstrates ability to analyze employee performance. Facilitates a positive work environment where staff feel free to communicate openly. Responds to incidents and complaints in a timely manner and appropriately informs and consults with their chain of command. Leadership: Demonstrates foresight in recognizing problems and vision in identifying and implementing solutions. Ensures program is effective in producing desired outcomes and program goals and deliver services at required capacity. Demonstrates ability to quickly gather pertinent facts, weigh options and make decisions in critical situations while informing and consulting with others as needed. Works with staff to support and implement management decisions. Diversity and Inclusion/ Professionalism: In all aspects of their work presents as a role model to others, behaving in a way which actively supports LCFS as a welcoming community, promotes diversity and inclusion in the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive experience of community. Participates in annual professional development and/or advocacy regarding inclusion. Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as defined by the agency as well as any related professional licensing, regulatory or accrediting body. Maintain confidentiality of client, staff, and agency information. Reports any known or suspected breaches of confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely manner and responsibly addresses related issues with chain of command. Communication/ Interpersonal Skills: All written and oral communication skills are appropriate for their position. Consistently conveys clear, accurate, timely, and respectful communication appropriate for the situation. Informs appropriate management staff when incident occurs or a crisis situation. Interacts effectively with all levels of clients, staff, interns, volunteers and external stakeholders. Informs appropriate management staff when an incident occurs. Maintains professional boundaries with clients/residents, staff, interns, volunteers, and vendors. Able to successfully share skills and concepts with others and works effectively with others under time and environmental pressures. Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate utilization of materials and resources and minimizes waste. LCFS is an Equal Opportunity Employer
    $66.7k-71.7k yearly 56d ago
  • Director of Early Learning

    Metropolitan Family Services 4.3company rating

    Wheaton, IL job

    Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,900 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment. We are currently seeking a full-time Director of Early Learning to join our DuPage Team! ESSENTIAL JOB FUNCTIONS: As a member of the site leadership team actively participates in a variety of center-wide decision-making. Take leadership role in working with lead education agencies, organizations, institutions to carry out program goals. Implement and manage all aspects of early learning programs and ensure that all contract deliverables are met and ensure compliance with the agency code of conduct. Supervises area managers, including content area managers. Oversee all personnel matters across span of control, including hiring, assigning work, performance management and terminating staff. Fosters leadership potential of program staff. Recommend, develop, and monitors budgets across programs with assistance from Fiscal Manager and other appropriate leadership. Oversee programs to assure programmatic reporting, fiscal compliance (including in-kind strategies) of contracts, and implementation of annual and long-range plans. Develop and implement integration of service across disciplines, and/or agency-wide systems approach to programming. Develop and foster relationships with community groups relating to Agency and/or program needs. Staffs the appropriate governing bodies (i.e. HSOB, Parent Policy Council). Ensure active supervision is provided, and provide active supervision when appropriate to ensure the safety of Head Start children while in the classroom, during transitions, and while on the playground. Ensure that no child shall be left alone or unsupervised. Assure the quality and quantity of services are being delivered and keep informed of client needs. Work effectively with diverse staff, external colleagues and service population. Responsible for developing and implementing strategies for growth and sustainability. Perform other duties as assigned. QUALIFICATIONS: Master's degree in Early Childhood Education, Child Development, or a related field from an accredited college or university required. Five (5) years of supervisory and contract management experience in early learning with increasing levels of administrative responsibility required. State license related to educational leadership or early childhood education as required by the funder(s). Must possess Pediatric First Aid and CPR certificate or obtain within 90 days of employment. Demonstrated ability to work collaboratively and develop professional relationships internally and externally. Excellent communication (oral and written) and interpersonal skills required. Ability to work in a fast paced, complex environment. Ability to think strategically and provide innovative leadership. Mobility for travel required. Ability to work effectively with diverse individuals and groups. PHYSICAL DEMANDS: While performing the essential duties of this job the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal. The employee may occasionally lift and/or mover up to 50 pounds. SALARY: The average starting salary for this position will fall in the range of $85,000 to $95,000 annually. Where candidates fall in this range will be based on skill and experience level. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Blue Cross Blue Shield (BCBS) of IL Medical Coverage options that support all levels of staff (including Part-Time): HMO, PPO, and HSA (PPO) ZERO: A free benefit for BCBS PPO members that helps find the least expensive option for medical services. MFS will contribute $2,000 to individual and $4,000 to family HSA Accounts through our HSA coverage, all front-loaded at the start of the year, or the start of your HSA enrollment. Teladoc services provided to all employees: A no-cost benefit providing general medicine and behavioral health services, no insurance necessary. Dental HMO and PPO options through Guardian Dental. VSP vision insurance with one of the largest networks in the Chicago-land area. Company-paid individual life insurance policy of $100,000, with a wide range of additional, employee-cost options. Company-paid individual Short-Term Disability (STD) and Long-Term Disability (LTD) insurance. Five Flexible Spending Account (FSA) options ranging from Health to Transit. Contribute your pre-tax dollars where you need them the most. Ascensus 401K Plan with up to a 4% Match, vested at 100% on day one of eligibility. 12 paid Holidays. Starting with 15 days of PTO, maxing at 30 days after 3 years of service. Training and Professional Development Plan with E- Learning. Pet Insurance options for your furry (or non-furry) friends. Comprehensive Employee Assistance Program (EAP). Free Will preparation services. On-staff notary available to employees. ALEX, AI-powered assistance that will make your benefit decisions seamless.
    $85k-95k yearly 3d ago
  • Intern ECE Teacher Aide

    Metropolitan Family Services 4.3company rating

    Chicago, IL job

    Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services (MFS) has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois' first comprehensive human services agency and reaches more than 117,000 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment. We are now seeking an unpaid Early Childhood Education Intern at our Howard Evanston Community Center! QUALIFICATIONS: Currently enrolled in an Early Childhood Education or Child development program. Ability to effectively work with diverse individuals and groups. Sensitivity to and respect for the needs of children and families, including those with disabilities. Ability to carry out some physical activities such as lifting and carrying. RESPONSIBILITIES: Participates in a team approach to planning and implementing program activities. Participates in childcare and classroom-related activities. Assists in ongoing CLASS implementation Learns and supports with implementing the program's Planned Language Approach, designed to support dual language learners. Helps carry out daily program by assisting Lead Teacher and Teacher as needed. Helps Lead Teacher and Teacher guide children in achieving individual goals and assess children's individual strengths and needs. Assists in activities of the children and ensures appropriate child guidance and discipline and proper ratios are maintained at all times. Establishes positive relationships with children. Provides a supportive, caring and safe environment for children. Supports with active supervision to ensure the safety of children while in the classroom, during transitions, at time of transportation, and while on the playground. Ensures that no child shall be left alone or unsupervised. PHYSICAL DEMANDS While performing the essential duties of this job, the intern is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The intern is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal. The intern may occasionally lift and/or move up to 50 pounds.
    $37k-51k yearly est. 60d+ ago
  • Human Resources Assistant

    Metropolitan Family Services 4.3company rating

    Chicago, IL job

    Job Description If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? Then we'd love to hear from you! We are currently looking to hire a Human Resources Assistant role at our Headquarters (HQ) office in downtown Chicago. SALARY: The average starting salary for this position will fall in the range of $40,000 and $44,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: Assist Chief People & Culture Officer with scheduling appointments, arranging meetings (including all aspects of meeting preparation), preparing correspondence, drafting reports, and managing calendars. Maintain confidential employee files (digital and physical) and ensure documentation is complete, accurate, and compliant with agency policies and legal requirements. Help prepare and distribute HR communications, memos, and agencywide notices. May serve as a point of contact for routine HR inquiries, directing employees to appropriate resources and escalating issues when necessary. Help coordinate employee recognition activities, wellness initiatives, and HR-sponsored events. Assist in ensuring compliance with federal, state, and local employment laws, and with agency polices, and procedures. Handle and maintain highly confidential information and uses a high degree of sound judgement. Performs other duties as assigned. QUALIFICATIONS: High school diploma or equivalent, required. Two years of office experience or HR support experience, required. Advanced computer skills required. Proficiency in MS Word, Outlook, Excel, required. Strong organizational skills with the ability to manage multiple priorities and deadlines. required Exceptional verbal and written communication skills. required Demonstrated ability to work in a fast-paced environment and meet multiple deadlines simultaneously. Demonstrated experience or ability managing confidential information. High sense of urgency and strong follow-through is essential. Exceptional attention to detail and strong organizational skills. Effective interpersonal and problem-solving skills. Ability to interact appropriately and work well with diverse staff and external constituents. May need to travel to other Agency sites periodically. KNOWLEDGE, SKILLS and ABILITIES: Ability to be flexible, highly collaborative, and quickly adapt to change. Strong interpersonal and problem-solving skills when dealing with individuals at all levels throughout the organization and externally. Ability to work effectively with diverse individuals and groups. Reliable transportation needed. ADDITIONAL REQUIREMENTS: Satisfactorily pass all relevant screenings and criminal background checks. PHYSICAL DEMANDS: While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! Some highlights include: Medical Coverage, Dental Coverage, and Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered! MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.
    $40k-44k yearly 15d ago
  • Specialized Services Child Welfare Specialist

    Lutheran Child and Family Services of Illinois 4.1company rating

    Joliet, IL job

    JOB TITLE: Specialized Services Child Welfare Specialist (S-CWS) REPORTS TO: Specialized Services Program Manager STATUS: Full Time, Exempt Benefits: Click Here to view LCFS' Full-Time Employee Benefits. Salary Range: 51,336 - $56,336 OFFICE LOCATION: The office location will be based on the office nearest to the candidate's residency. Travel is required across the 102 IL counties of which cases are assigned. This is generally in the county where the office is located and the surrounding counties for work related responsibilities. Opportunities currently available in Chicago, Oakbrook, Joliet and Kankakee. WHAT WE DO Lutheran Child and Family Services of Illinois improves the well-being of people across the state of by protecting children, strengthening families and building futures for those who have experienced trauma. We do this as a leading provider of a variety of child welfare services. LCFS is a welcoming organization serving children, individuals, families and communities of all faiths, races, ethnic backgrounds, sexual orientations, gender expressions and gender identifications. WHO WE ARE Champions in supporting children, youth and families throughout Illinois so they are able to reach their full potential Dynamic and innovative leaders who believe in collaboration with their team of professionals and are revolutionizing the impact on services to families A community which embraces and its committed to being WIDE (welcoming, inclusive, diverse and equitable) Impacts of the child welfare community by addressing institutional racism and implicit bias to increase positive outcomes for children and families of color Creators of culture focused on supporting families and ensuring all children find safe, loving permanent homes, particularly by reuniting them with their families OBJECTIVES OF THE POSITION Under the direction of organizational leadership, the Specialized Services CWS is part of the child welfare team that achieves the LCFS vision for all children and families having the opportunity for safe, healthy and meaningful lives. This role is part of a child welfare team consisting of child welfare specialist, medical and mental health personnel in building relationships, supports, partnerships and strengths amongst the youth, their identified caregivers and families to ensure youth who are involved in the Illinois foster care system and whom have a history of medical, mental health issues and/or multiple placements, delinquency or other level needs. The goals of the role are to ensure: Safety, permanency and well-being Successful and sustainable transitions and maintenance in the least restrictive arrangements Intensive wraparound and case coordination services for social. Emotional and physical well-being Natural and formal life-long supports, connections, safety, stability and permanency Supportive youth led strength building, positive development, pro-social life skills opportunities, behavior and medical adaptability, skills and empowerment ESSENTIAL ROLES AND RESPONSILITIES (NON-EXHAUSTIVE LIST) Serve with a team of supervisors and direct service child welfare, professional's in partnership with children, parents and community providers to assess, plan, evaluate and make linkages for safety, permanency, and well-being outcomes Implementation and referral of individualized and targeted services for youth and families, such as counseling, respite, mentoring, educational support, case management, crisis intervention, and continual language to services to meet the specialize needs of children/families Collaborate with multi-disciplinary teams and partners for continuous quality improvement, interventions, service delivery and the achievement of program outcomes Participate in System of Care principles (i.e.: collaborative service delivery for coordinated/integrated, youth-focused, family centered/engaged orientation) to include ensuring the provision of social/emotional/mental/behavioral/mental health specialty service provision. (This includes regular participation in clinical and medical staffing's and level of care eligibility/maintenance reviews) Participate in regular supervision, mediation, problem resolution, and crisis response by effectively responding to parent, child, provider and other stakeholder concerns and demonstrating the ability to effectively manage crisis and difficult case situations. (This includes on-call support.) Assesses and maintain knowledge of child welfare and population specific laws, policies and trends for recommending program adjustments and implementation that aides program effectiveness, children, families and communities Achieve organizational performance outcomes on Key performance indicators metrics/dashboard towards safety, permanency, well-being and overall agency performance outcomes Represents clients' needs and Agency interest to referral sources, DCFS, the judicial system and governmental agencies Exercise discretion and judgment, (under supervision) in performance of duties in conformance with applicable policies, procedures, statutes, rules and regulations Performs other duties as required or assigned which are reasonably within the values, philosophy, policies, procedures and scope of the duties and enumerated above ADDITIONAL CHILD WELFARE SPECIALIST ESSENTIAL FUNTCTIONS Primarily responsible for overseeing children and families assigned to Lutheran Child and Family Services for providing child welfare services which includes monitoring the child's well-being, the birth parents progress towards reunification, facilitating home visits and communicating appropriate information to foster families in their efforts to assist the child and birth parents. Transport child and parents at times in own vehicle. May work evening and some weekends in order to complete tasks. May travel to high-risk communities Continuously assesses the child's needs related to safety, education, medical and social and psychological well-being. Prepares required written, and verbal reports to the court and collateral contact information as appropriate upholding all consents and confidentiality issues. Handles all crisis situation and client complains with sensitivity and consults with supervisory chain when appropriate to resolve the matter Complies with all requirements regarding utilization of the DCFS electronic record-keeping system (SACWIS). Prepares written service plans for each client as required by DCFS contract. Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant, regulatory, licensing, or accrediting body's. Implements, continuous quality improvement in all aspects of performance Maintains regular communication with supervisor regarding case issues, and properly notifies the same of all significant issues, particularly those that may impact the youth, permanency, safety and well-being, as well as risk management and contractual compliance Engages the child, the birth parents, and the foster parents incompetently assesses the dynamics of the relationships and establishes a therapeutic alliance. Teaches effective parenting skills specific to the needs of the family Maintains knowledge of community resources and coordinates appropriate referrals and follow up as needed and required for child, birth, parents, and foster parents. Establishes collaborative relationships with agency team members such as Case Aide, other child, welfare, specialists, service, providers, and institutions Correlates service plan outcomes and interventions to the integrative assessment and safety determination with specific interventions and at meeting the needs of the child and birth parents. Ensures expenditures are appropriate and according to agency policy and DCFS guidelines and reports expenditures in an accurate and timely manner. Maintains knowledge of changing regulations, policies, and rules from agency, DCFS, legal and accrediting bodies. Attends and participates in all required agency and DCFS training and timeframe required. Provides a welcoming and receptive environment. All contacts, client's, agency, staff and collateral contacts. Develops understanding and continuously develops self-awareness related to diversity, inclusion, and equity issues. KNOWLEDGE AND ABILITIES Knowledge of risk and safety assessment, and developing affective safety plans that reduce/mitigate future risk of child abuse, neglect, and improve child safety Ability to write, prepare and give clear, actionable, accurate, and comprehensive feedback for reports or documents number Knowledge of the medical and mental health diagnosis, treatment methodologies, and crisis intervention for high-risk situation Knowledge of readiness of change, grief, human development, and the impact of trauma Knowledge and understanding of the role of a change agent and interventions needed for a successful, helping relationship in maintenance of confidentiality, Ability to demonstrate critical thinking skills, be detail oriented with highly effective verbal, facilitation and written communication skills Ability to develop skills and the skills of others via training, application and supervision (must participate in organizational training, and an additional 15 hours of training specific to the specialized youth population served annually) Knowledge and ability to be open and excepting of others ethnicities, race, sexual orientation, and expression (SOGIE) Ability to collaborate and coach a diverse population of staff, with competence, understanding and sensitivity to the workforce and service populations cultural and socioeconomic characteristics Proficiency in the usage of computer software; demonstrate an understanding of computer files, systems, and databases, E. G., Microsoft office, XL, Outlook, teams, etc Ability to travel and work flexible hours QUALIFICATION-EDUCATION & EXPERIENCE REQUIREMENTS Bachelors in a related human service field with 1 year of related experience in child and family casework services. A Child Welfare Employee License (CWEL) in IL is highly preferred. (Proficiency in speaking, reading and writing in English and Spanish preferred.) PHYSICAL AND SPECIAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk; use hands to finger, handle or feels objects, or controls; reach with hand and arms. Objects include a computer and keyboard, calculator, typical business machines, such as a fax machine and copier. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee may work in and/or visit, agency offices, children, and family services throughout Illinois and must be able to safely transport him/herself to these environments. The employee is required to have a valid driver's license, insurance and must be able to safely operate a motor vehicle. LCFS is committed to creating a diverse environment, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment. Without regard to race, color, religion, gender, gender, identity, or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. COMPENSATION AND BENEFITS Compensation will be commensurate with experience and qualifications. Lutheran Child and Family services offers a benefit package to health and dental insurance, includes 10 paid holidays, a robust paid time off/vacation/sick time policy, workforce self-care and resiliency benefits, life insurance, a 403(b) retirement program and performance based bonus potential. LCFS is an Equal Opportunity Employer
    $56.3k yearly 60d+ ago
  • Intern Domestic Violence Court Advocate DuPage

    Metropolitan Family Services 4.3company rating

    Wheaton, IL job

    Job Description Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,900 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment. We are now seeking for a Part-time Intern for the fall to join our Domestic Violence program with our DuPage Team! This is an unpaid internship for current college students needing the hours to complete a course or graduation requirements. We are offering three internship opportunities in the Domestic Violence Program at our DuPage Center. INTERN COURT ADVOCATE ESSENTIAL INTERNSHIP FUNCTIONS: Can include some or all of the following: Welcome individuals who enter the Family Shelter Services (FSS) office space. Assist in providing survivors accurate and appropriate information about the process for obtaining an order of protection (OOP). Assist survivors in completing relevant screening documents for service eligibility. Learn to provide directions to help individuals navigate through the courthouse. Learn to provide emotional support, modeling trauma informed care. Assist survivors with completing OP petitions (depending on length of time interning). Learn to provide linkages with other resources and referrals both inside and outside of FSS. Assist in preparing proper documentation for client files. Support in representing FSS in a positive and professional manner at all times. Ensure confidentiality at all times. Other duties as negotiated. QUALIFICATIONS: Bachelors is preferred but will consider masters if it aligns with the program/school requirements. Must complete a minimum of 300 hours. ADDITIONAL REQUIREMENTS: Satisfactorily pass all relevant screening and criminal background checks. TRANSPORTATION/TRAVEL REQUIREMENTS: Must have access to a vehicle, proof of insurance and valid driver's license to perform essential functions, required. PHYSICAL DEMANDS While performing the essential duties of this internship, the intern is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel, and crouch. The intern is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. The intern may occasionally lift and/or move up to 25 pounds.
    $31k-39k yearly est. 25d ago
  • Community Schools Coordinator

    Metropolitan Family Services 4.3company rating

    Chicago, IL job

    If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? Then we'd love to hear from you! We are currently looking to fill a Community Schools Coordinator role at our Southeast office in Chicago. SALARY: The average starting salary for this position will fall in the range of $53,000 and $58,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: Supervises Community School staff may include interns and volunteers; develops comprehensive trainings and participates in the hiring and termination process of program staff. Develops and implements a comprehensive training program. Manages all components of the Community School which includes out-of-school-time programs, adult services, family and community activities, recruitment and retention, and community development. Utilizes skills necessary to effectively address all levels of risk management, implementing a restorative approach when responding to behavioral problems in the Community School program. Conducts a comprehensive needs assessment plan of the school and community to ensure services provide a range of learning, are culturally competent, based in a restorative approach and meet the highest needs of the school and community. Plans and makes recommendations for the implementation of high-quality program activities that meet the mission and vision of the Community School values (pillars). Provide a range of learning. Facilitates Community School Advisory Board meetings, delegates tasks among members, and recruit members as needed. Shares responsibility with the Community School Advisory Board to ensure funder deliverables are met and agency and funder standards for out-of-school-time. Ensures that site-based reporting and program evaluation components are completed. This includes record-keeping, monitoring policies and procedures, evaluating program outcomes, and analyzing data to support recruitment and retention efforts. Provides direct service to youth and parents. Organize consumer and/or oversight committees. Seeks input from teachers, school staff, LSC members, parents, and students to determine ongoing needs of students and families. Negotiates agreements within the approved program with agencies and individuals who provide services. Secures appropriate agency approvals as necessary. At principal's request, and with agency approval, assumes responsibility for additional out-of-school-time programs. Assures that site-based reporting and evaluation components are completed. Manages all aspects of the Community School budget. Responsible for maintaining expenditures within budget, processing payment for Independent Contractors, making purchases for programs, updating budget tracking system weekly, and reviewing financial reports regularly. Makes purchases for program as necessary. Other duties as assigned. KNOWLEDGE, SKILLS, and ABILITIES: Demonstrated intermediate experience in Microsoft Suite, including excel. Excellent oral and written communication skills and organizational skills. Ability to work collaboratively with school personnel, agency staff, parents, and community partners. Available to work a flexible schedule that includes evenings and some weekends. Ability to work in dual accountability, milieu-responsible to the agency and/but also to school administration. Access to mobility on regular basis required, an automobile with insurance coverage and a valid driver's license may be required depending on location. Bilingual in Spanish and English required depending on location. Proficient in required computer programs such as Microsoft 365/Microsoft Office, including excel, required or the ability to learn within the first 3 months. QUALIFICATIONS: Bachelor's degree and 3+ years of total combined (work/volunteer/internship) experience in program development or program management, and working with children in an educational, activity, or social service program required. OR High School Diploma or GED required and 6+ years of total combined (work/volunteer/internship) experience in program development or program management, and working with children in an educational, activity, or social service program required. 1+ year of supervisory or team lead experience preferred. ADDITIONAL REQUIREMENTS: Satisfactorily pass all relevant screenings and criminal background checks. TRANSPORTATION/TRAVEL REQUIREMENTS: Driving for work preferred with a personally owned vehicle. Travel between sites required. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! Some highlights include: Medical Coverage, Dental Coverage, and Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered! Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you. MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment. This job description is not designed to cover nor contain a comprehensive, exhaustive listing of duties and responsibilities, and it is expected that employees understand there may be other duties assigned outside of the written language that appears here. Metropolitan Family Services reserves the right to amend, add, change, and/or remove responsibilities to meet business needs as necessary, at any time, with or without notice to employees.
    $53k-58k yearly 21d ago
  • DV Program Manager (Shelter & Hotline)

    Metropolitan Family Services 4.3company rating

    Westmont, IL job

    If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? Then we'd love to hear from you! We are now hiring a full- time Domestic Violence Program Manager to join our Family Shelter Service team at our DuPage office. This is a meaningful opportunity to support survivors and be part of a compassionate, mission-driven program. If you are passionate about advocacy, crisis support, and making a direct impact in your community, we encourage you to apply. This position provides leadership across all shifts and is responsible for ensuring consistent, high-quality services in a 24/7 environment. The DV Program Manager is required to work one weekend day per month. This role is part of a 24-hour program, and flexibility in scheduling is required to ensure continuous coverage. While shift assignments may vary based on program needs, the organization makes every effort to offer consistent scheduling, typically structured as a five-day 8-hour shifts workweek including one weekend day. Scheduling needs will include holidays. SALARY: The average starting salary for this position will fall in the range of $80,000 and $85,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversees a community-based site's domestic violence advocacy program, its supervisors, and staff. In partnership with DV Program Supervisors, develops and implements new initiatives. Participates in agency-wide planning for the implementation of new strategies and programs. Develops and administers the program budget; identifies and pursues funding opportunities. Monitors the program to ensure that deliverables are met and the program is in fiscal compliance with contracts. Supervises the program and its staff. In collaboration with the DV Program Director, provides supervision, coaching, and support to program staff in appropriate crisis management, non-violent communication, and conflict resolution skills. Has a team-oriented approach that promotes positive interactions. Is responsible for all personnel matters within the program, including the hiring, assignment, and termination of staff. Identifies and fosters the leadership potential of program staff. Develops and maintains relationships with elected and appointed officials and community leaders relating to the needs of the agency and the program. Participates in collaboration with other agencies and institutions to advance the goals of the program. Responsible for assessing training needs and planning trainings; may provide some staff training. Remains cognizant of current developments in the field of domestic violence. May participate in local, state, and national activities in the field of gender-based violence. Represents Metropolitan Family Services and the domestic violence program in the community. Provides services in accordance with the Illinois Certified Domestic Violence Professionals' code of ethics. Other duties as assigned. REQUIRED EDUCATION, CERTIFICATIONS, CREDENTIALS and/or EXPERIENCE: Bachelor's degree (contingent upon obtaining MA) and seven years' experience in the field of gender-based violence. Demonstrated increase in administrative/supervisory responsibilities across time. Illinois Certified Domestic Violence Professional (CDVP) certification required by end of first year in role. TRAVEL/MOBILITY REQUIREMENTS: Driving for work required with a personally owned vehicle TRAVEL BETWEEN SITES: Yes PREFERRED QUALIFICATIONS: Master's degree plus five years' experience in the field of gender-based violence with increasing admin/supervisory responsibilities. 40-hour Domestic Violence training preferred at time of hire. This training is required at first opportunity upon hire and must be completed prior to any contact with DV program clients or their personally identifying information. Bilingual/bicultural preferred, and may be required for particular programs or sites. Illinois Certified Domestic Violence Professional (CDVP) certification prior to hire is preferred. KNOWLEDGE, SKILLS, and ABILITIES: Strong supervisory and administrative skills, including team-building, reflective supervision, and grant management. Knowledge of community resources, advocacy and crisis intervention skills, and an understanding of trauma and Trauma-Informed Care. A high level of professionalism, flexibility, and mature judgment. Must demonstrate exceptional self-awareness, insight, and commitment to ongoing professional growth. Models healthy boundaries and good self-care with clients and coworkers. Must have excellent verbal and written communication skills, strong organizational skills, and demonstrate understanding and effectiveness in working with diverse populations. Must be able to accommodate flexibility in work schedule, which may include some variable evenings and/or weekends. Must be able to operate general office equipment and have basic computer knowledge. METROPOLITAN FAMILY SERVICES VALUES AND EXPECTED BEHAVIORS: Client Centered/Mission Driven Adaptable Goal Oriented/Solution Focused Self-Reflective and Receptive to Feedback Collaborative Positive Demeanor Trustworthy/Accountable PHYSICAL REQUIREMENTS: While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. This job description is not designed to cover nor contain a comprehensive, exhaustive li sting of duties and responsibilities, and it is expected that employees understand there may be other duties assigned outside of the written language that appears here. Metropolitan Family Services reserves the right to amend, add, change, and/or remove responsibilities to meet business needs as necessary, at any time, with or without notice to employees. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! Some highlights include: Blue Cross and Blue Shield Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered! Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you. MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.
    $80k-85k yearly 8d ago
  • Case Aide

    Lutheran Child and Family Services of Illinois 4.1company rating

    Evergreen Park, IL job

    Lutheran Child and Family Services Effective Date: March 1, 2024 NON-MANAGEMENT Job Title: Case Aide Exempt/Non-exempt: NON-EXEMPT Immediate Supervisor: Case Aide Supervisor Salary Range: $16.20 - $18.20 Benefits: Click Here to view LCFS' Full-Time Employee Benefits. Essential Functions: Primarily responsible for establishing and maintaining a cooperative working relationship with Treatment Foster Care families through regular visits. These visits aim to identify needs and concerns, facilitating collaboration between the Case Aide, caseworker, and families to address and meet those needs. Additionally, the Case Aide provides direct and indirect services to assigned agency clients. May work evenings, weekends, and occasional holidays. Willingness to travel through high-risk communities as needed. Assist in supervised visitations, ensuring a secure and comfortable environment for families during these interactions. Provide supervision during visits with children, caregivers, and/or siblings. Interpret, assist, and monitor tasks assigned to caregivers during these supervised sessions. Demonstrate the ability to effectively evaluate and suggest client needs, positive parenting interaction during parent/child visitation, and provide assistance and guidance through knowledge and modeling to enhance areas of improvement. Effectively manage time and workload, ensuring timely completion of visitation records, and sharing pertinent information with the service team. Assist in filing documentation into the child's agency record and maintain accurate and timely records of client interactions, services provided, and any observed changes in client circumstances. Ensure completion of appropriate documentation in a timely manner, including names, identification numbers, dates, and visit-related information in the SACWIS system, as required for comprehensive and accurate recordkeeping. Actively collaborate with community resources to connect clients with essential services, including but not limited to housing, healthcare, and educational support. Develop and maintain a comprehensive working knowledge of community resources to effectively serve agency clients. Provide transportation to clients and caregivers, enhancing accessibility to service delivery. Safely transport clients to appointments, court hearings, visitations, and other relevant locations as required. Maintain and convey knowledge of car seat safety protocols and regulatory requirements to staff. Represents clients' needs and Agency interests to referral sources, governmental administrative and judicial systems. Shares information and observations concerning the family and service delivery in the team meetings. Performs the required duties of the position within the philosophy, policies, and procedures of the Agency and Standards of the Profession and Child Welfare Authorities. Works cooperatively with other service programs in the Agency. Demonstrates knowledge and acceptance of Agency policies and procedures and the policies and procedures of the Illinois Department of Children and Family Services (DCFS). Assumes responsibility for enhancing knowledge and understanding of the assigned area of service through utilizing supervision, program meetings, and staff development training opportunities, both within and outside the Agency. Attends all mandatory training offered through the Agency as part of initial orientation and ongoing as needed. Perform other duties as assigned. Knowledge and Ability Requirements: Ability to build relationships. Understands the importance of client information confidentiality. Understanding of child welfare practices, policies, and regulations. Effective communication skills, both written and verbal. Strong organizational and time-management skills for scheduling other assigned tasks. Capacity to work independently and as part of a team. Knowledge of community resources and services. Education and Experience: High School diploma or equivalent as well as at least 2 years of experience working with children and families preferred. Training in child welfare practices and relevant certifications are a plus. Physical Demands and Other Requirements: To perform this job successfully, an individual must be able to perform the essential duties listed in the job description satisfactorily. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel objects, or controls; reach with hands and arms. Capable of operating standard office equipment, including a computer and keyboard, calculator, typical business machines such as a fax machine and copier. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee is required to have valid driver's license, auto insurance and must be able to safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to moderate. Position Responsibilities/Program Execution and Decision Making: Diversity and Inclusion/ Professionalism: In all aspects of their work presents as a role model to others, behaving in a way which actively supports LCFS as a welcoming community, promotes diversity and inclusion in the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive experience of community. Participates in annual professional development and/or advocacy regarding inclusion. Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as defined by the agency as well as any related professional licensing, regulatory or accrediting body. Maintain confidentiality of client, staff, and agency information. Reports any known or suspected breaches of confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely manner and responsibly addresses related issues with chain of command. Communication/ Interpersonal Skills: Consistently conveys clear, accurate, timely, and respectful communication appropriate for the situation. Informs appropriate management staff when incident occurs or a crisis situation. Maintains professional boundaries with clients/residents, staff, interns, volunteers, and vendors. Able to successfully share skills and concepts with others and works effectively with others under time and environmental pressures. Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate utilization of materials and resources and minimizes waste. Other Responsibilities: All other tasks and responsibilities as assigned. LCFS is an Equal Opportunity Employer
    $16.2-18.2 hourly 56d ago
  • Social Worker/Counselor (SHIFT Program)

    Metropolitan Family Services 4.3company rating

    Wheaton, IL job

    Job Description If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services (MFS) has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? Then we'd love to hear from you! We are now hiring for a full-time Social Worker/Counselor to join our DuPage Team! SALARY: The average starting salary for this position will fall in the range of $59,000 to $68,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: Performs comprehensive, in-depth assessments for a variety of program services. Does intake as assigned. Provides a full range of case management, counseling, advocacy educational, and related services. Learns and utilizes agency and community resources. Assesses community conditions affecting clients to identify resource gaps and problems. Recommends financial assistance for clients. Provides group services as indicated by program need. May be responsible for meeting contractual requirements such as 24-hour coverage. Represents and interprets programs of agency in community. May serve on regional or agency-wide committees. Meets agency expectation for quantity of direct service. Complies with agency recordkeeping expectations. Works effectively with diverse staff and service population. Other duties as assigned. KNOWLEDGE, SKILLS and ABILITIES: Requires mobility to work with a community-based caseload. Ability to maintain assigned community and home-based services. Ability to work effectively with diverse individuals and groups. Demonstrated superior skills QUALIFICATIONS: Master's degree in counseling or related field from an accredited college or university required. Licensed professional counselor (LPC) or Licensed social worker (LSW) required. 2+ years of experience working in the mental health field with clients across their lifespan preferred. 2+ years of experience facilitating therapy groups preferred. Certified alcohol and drug counselor (CADC) or experience with clients experiencing substance use preferred. ADDITIONAL REQUIREMENTS: Satisfactorily pass all screenings and criminal background checks. TRANSPORTATION/TRAVEL REQUIREMENTS: Driving for work required with a personally owned vehicle. Travel between sites required. PHYSICAL DEMANDS: While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! Some highlights include: Blue Cross and Blue Shield Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered! Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you. MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.
    $59k-68k yearly 15d ago
  • Career Coach

    Metropolitan Family Services 4.3company rating

    Chicago, IL job

    If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? Then we'd love to hear from you! We are currently looking to fill a Career Coach role at our North office. SALARY: The average starting salary for this position will fall in the range of $44,000 and $49,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: Perform situational assessments and vocational exploration activities. Assess and addresses barriers to employment. Provide supportive services where appropriate. Develop, implement, and monitor individual employment plans. Coordinate and communicate with referral sources, community-based organizations, and other workforce providers. Monitor employment retention, secure employment verifications, and enter proof of employment into required database. Works within program, grant and agency requirements to meet deadlines. Utilizes a team approach and works with other workforce staff to plan, implement and reach programs deliverables and goals. Travel to job seekers homes, worksites, community meetings, etc. Maintain job seekers physical and electronic files in funder required database. Facilitates Job Readiness Training and other group activities. Assists Job Seekers with creating and editing resumes and cover letters. Contact job seekers on a weekly basis after enrollments and gradually decreasing contact after employment placement. Conducts mock interviews. Assist in establishing employment goals. Written and verbal communication skills. Professional development (required). Knowledgeable in Microsoft Office but willing to learn (shows level of growth in specified period). Other duties as assigned. KNOWLEDGE, SKILLS and ABILITIES: Works effectively with diverse staff and service populations. Responsible for providing exceptional customer service. Must have exceptional organizational skills. May be required to work one Saturday and at least one late night a month. Written and verbal communication skills Knowledgeable in Microsoft Office but willing to learn (shows level of growth in a specified period). QUALIFICATIONS: High School Diploma or equivalent education and six (6) years of training or demonstrated experience in providing workforce development/case management services for at-risk populations. OR Bachelor's Degree in Human Resources Management, Business, Communications, or a related field and three (3) years of training or demonstrated experience in providing workforce development/case management services for at-risk populations, preferred. Demonstrated experience coaching and goal setting required. Certified Workforce Development Professional Certificate preferred or must secure it within 1 year of employment ADDITIONAL REQUIREMENTS: Satisfactorily pass all relevant screenings and criminal background checks. TRANSPORTATION/TRAVEL REQUIREMENTS: Driving for work required with a personally owned vehicle. Travel between sites required. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! Some highlights include: Medical Coverage, Dental Coverage, and Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Retirement 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered. Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you. MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.
    $44k-49k yearly 7d ago
  • Human Resources Assistant

    Metropolitan Family Services 4.3company rating

    Chicago, IL job

    If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? Then we'd love to hear from you! We are currently looking to hire a Human Resources Assistant role at our Headquarters (HQ) office in downtown Chicago. SALARY: The average starting salary for this position will fall in the range of $40,000 and $44,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: Assist Chief People & Culture Officer with scheduling appointments, arranging meetings (including all aspects of meeting preparation), preparing correspondence, drafting reports, and managing calendars. Maintain confidential employee files (digital and physical) and ensure documentation is complete, accurate, and compliant with agency policies and legal requirements. Help prepare and distribute HR communications, memos, and agencywide notices. May serve as a point of contact for routine HR inquiries, directing employees to appropriate resources and escalating issues when necessary. Help coordinate employee recognition activities, wellness initiatives, and HR-sponsored events. Assist in ensuring compliance with federal, state, and local employment laws, and with agency polices, and procedures. Handle and maintain highly confidential information and uses a high degree of sound judgement. Performs other duties as assigned. QUALIFICATIONS: High school diploma or equivalent, required. Two years of office experience or HR support experience, required. Advanced computer skills required. Proficiency in MS Word, Outlook, Excel, required. Strong organizational skills with the ability to manage multiple priorities and deadlines. required Exceptional verbal and written communication skills. required Demonstrated ability to work in a fast-paced environment and meet multiple deadlines simultaneously. Demonstrated experience or ability managing confidential information. High sense of urgency and strong follow-through is essential. Exceptional attention to detail and strong organizational skills. Effective interpersonal and problem-solving skills. Ability to interact appropriately and work well with diverse staff and external constituents. May need to travel to other Agency sites periodically. KNOWLEDGE, SKILLS and ABILITIES: Ability to be flexible, highly collaborative, and quickly adapt to change. Strong interpersonal and problem-solving skills when dealing with individuals at all levels throughout the organization and externally. Ability to work effectively with diverse individuals and groups. Reliable transportation needed. ADDITIONAL REQUIREMENTS: Satisfactorily pass all relevant screenings and criminal background checks. PHYSICAL DEMANDS: While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! Some highlights include: Medical Coverage, Dental Coverage, and Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered! MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.
    $40k-44k yearly 13d ago
  • Domestic Violence Advocate (Shelter & Hotline)

    Metropolitan Family Services 4.3company rating

    Wheaton, IL job

    Job Description If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? Then we'd love to hear from you! We are now hiring for a full-time DV Advocate to join our team at DuPage! This is a meaningful opportunity to support survivors and be part of a compassionate, mission-driven program. If you are passionate about advocacy, crisis support, and making a direct impact in your community, we encourage you to apply. This role is part of a 24-hour program, and flexibility in scheduling is required to ensure continuous coverage. While shift assignments may vary based on program needs, the organization makes every effort to offer consistent scheduling, typically structured as a five-day 8-hour shifts workweek including one weekend day. Scheduling needs will include holidays. Shifts may include: 7:00 a.m. - 3:00 p.m. 3:00 p.m. - 11:00 p.m. 11:00 p.m. - 7:00 a.m. SALARY: The average starting salary for this position will fall in the range of $44,000 to $48,000 annually. Where candidates fall in this range will be based on skill and experience level. $1,000 Sign-on Bonus for first time employees with MFS! ($500 on the first paycheck and $500 after one year of employment). ESSENTIAL JOB FUNCTIONS: Provides direct services to survivors of domestic abuse and/or their children, including crisis intervention, safety planning, emotional support, advocacy, life skills development, parenting support, information, and/or referrals. Direct services provided to clients may be in-person, virtual, or by phone and may be conducted in individual, group, family, or communal settings. Assesses and effectively responds to the needs of survivors seeking supportive services using short-term, strengths-based interventions. In partnership with the client, develops and regularly reviews a service plan that describes the client's goals while receiving services and tracks their progress in the achievement of those goals. Develops and maintains a strong working knowledge of MFS programs and community-based resources. May facilitate linkages with services both within MFS and in the community. Administers any required assessments and outcome tools at their designated intervals. Attends any mandatory group supervision and program/agency meetings. Participates in a team-oriented approach by collaborating with departmental staff and other programs to provide comprehensive services for clients. Completes paperwork in a timely manner, including case notes and other documentation needed for a client's file. Works within contract, grant, and program expectations, including meeting timeline and reporting requirements. Remains cognizant of current developments in the field of domestic violence. Attends appropriate workshops, conferences, etc. to enhance professional development and understanding of issues in the field. Establishes and maintains contact with local agencies, organizations, and partnering sites as appropriate; effectively and professionally represents Metropolitan Family Services and the domestic violence program in the community. Provides services in accordance with the Illinois Certified Domestic Violence Professionals' code of ethics. Other duties as assigned. KNOWLEDGE, SKILLS and ABILITIES: Knowledge of community resources, advocacy and crisis intervention skills, and an understanding of trauma and Trauma-Informed Care is beneficial. Empathic, non-judgmental, service-oriented attitude in work with clients. Recognizes domestic violence survivors as the experts of their own lives and partners with clients to identify and build upon their strengths. Ability to respond appropriately in varied situations and to function with minimal supervision. Ability to work and problem-solve both independently and collaboratively within a team environment, demonstrating professionalism, flexibility, and mature judgment. Must demonstrate self-awareness, insight, and commitment to ongoing professional growth. Models' healthy boundaries and good self-care with clients and coworkers. Must have excellent verbal and written communication skills and demonstrate understanding and effectiveness in working with diverse populations. Additional skills may be required specific to the particular program or site where this position is based. Must be able to accommodate flexibility in work schedule, which may include some variable evenings and/or weekends. Must be able to operate general office equipment and have basic computer knowledge. QUALIFICATIONS: High School diploma or GED equivalent plus 4+ years' work experience, preferably in the field of gender-based violence or in a social service-related capacity required. OR associate's degree plus 2+ year work experience, preferably in the field of gender-based violence or in a social service-related capacity required. Experience working in an emergency shelter environment is highly beneficial and preferred. Bachelor's degree in social work, Psychology, Human Services, or a related field preferred. 40-hour Domestic Violence training preferred at time of hire. This training is required at first opportunity upon hire and must be completed prior to any contact with DV program clients or their personally identifying information. Illinois Certified Domestic Violence Professional (CDVP) certification preferred. ADDITIONAL REQUIREMENTS: Satisfactorily pass all relevant screenings and criminal background checks. TRANSPORTATION/TRAVEL REQUIREMENTS: Driving for work required with a personally owned vehicle. Travel between sites required. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. Must be able to lift at least 30 lbs. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! Some highlights include: Medical Coverage, Dental Coverage, and Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered! MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $44k-48k yearly 5d ago
  • Bi-lingual Program Supervisor

    Lutheran Child and Family Services of Illinois 4.1company rating

    Evergreen Park, IL job

    Effective Date: March 1, 2024 MANAGEMENT Job Title: Bi-lingual Program Supervisor Exempt/Non-exempt: EXEMPT Immediate Supervisor: Program Manager Salary Range: $66,696 - $71,696 Benefits: Click Here to view LCFS' Full-Time Employee Benefits. Essential Functions: Primarily responsible for leading a team of direct service child welfare professionals in partnering with children, parents, and community providers to assess, plan, evaluate, and make linkages for in-home stabilization, prevention, safety, permanency, and well-being outcomes. Ability to read, write, and speak in Spanish is preferred. Train program staff in their role, ensuring the development of a skilled and dedicated team. Facilitates regular team meetings to discuss case progress, share information, address challenges, and promote teamwork and collaboration among staff members. Implementation and referral of individualized and targeted services for youth and families, such as counseling, respite, mentoring, educational support, case management, crisis intervention, and continual language to services to meet the specialize needs of children/families. May work evenings, weekends, and occasional holidays. Willingness to travel through high-risk communities as needed. Complies with all requirements regarding utilization of the DCFS electronic record-keeping system (SACWIS). Prepares written service plans for each client as required by DCFS contract. Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant, regulatory, licensing, or accrediting body's. Implements, continuous quality improvement in all aspects of performance. Provides regular and effective supervision, mediation, problem resolution, oversight and crisis response to staff by effectively responding to workforce, parent, child, provider and other stakeholder concerns and demonstrating the ability to effectively manage crisis and difficult case situations. Reviews intake information of clients referred for services and determines if the referral will be accepted. Reviews all written documents generated by staff. Attends court hearings, case reviews, staffing, and meetings as needed. Reviews funding source policies and procedures and trains staff on the implementation of these procedures. Ensures that staff handle unusual incidents in a prompt and effective manner. Participates in various collateral and community groups to promote agency programs and to network with the community, creating community linkages and opportunities. Provides a welcoming and receptive environment in all contacts with clients, agency, staff and collateral contacts. Develops understanding and continuously develops self-awareness related to diversity, inclusion, and equity issues. Perform other duties as assigned. Knowledge and Ability Requirements: Ability to drive one's own vehicle and transport children, youth, and adults as needed. In-depth knowledge of child welfare systems, regulations, and best practices. Strong case management skills, including assessments, service planning, and progress monitoring. Ability to advocate for children's rights and best interests within the child welfare system. Excellent communication skills, both verbal and written, for effective interaction with families, children, professionals, and agencies. Ability to provide crisis intervention and support to children and families facing challenging circumstances. Education and Experience: A Master's degree in Social Work or a related Human Service field with a minimum of 2 years of experience in Child Welfare is required. Candidate must have CWEL certification. Management experience involving multiple staff, characterized by staff development and stability, is also required. The ability to plan, organize, and communicate effectively in a management capacity is essential. Physical Demands and Other Requirements: To perform this job successfully, an individual must be able to perform the essential duties listed in the job description satisfactorily. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel objects, or controls; reach with hands and arms. Capable of operating standard office equipment, including a computer and keyboard, and typical business machines such as a fax machine and copier. The employee must occasionally lift and/or move up to 20-30 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee is required to have valid driver's license, auto insurance and must be able to safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to moderate. Position Responsibilities/Program Execution and Decision Making: Supervision and Management: Communicates regularly through individual, supervisory and group meetings to implement Agency and programmatic goals and requirements. Provides accurate and timely feedback to each employee under his/her supervision and demonstrates ability to analyze employee performance. Facilitates a positive work environment where staff feel free to communicate openly. Responds to incidents and complaints in a timely manner and appropriately informs and consults with their chain of command. Leadership: Demonstrates foresight in recognizing problems and vision in identifying and implementing solutions. Ensures program is effective in producing desired outcomes and program goals and deliver services at required capacity. Demonstrates ability to quickly gather pertinent facts, weigh options and make decisions in critical situations while informing and consulting with others as needed. Works with staff to support and implement management decisions. Diversity and Inclusion/ Professionalism: In all aspects of their work presents as a role model to others, behaving in a way which actively supports LCFS as a welcoming community, promotes diversity and inclusion in the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive experience of community. Participates in annual professional development and/or advocacy regarding inclusion. Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as defined by the agency as well as any related professional licensing, regulatory or accrediting body. Maintain confidentiality of client, staff, and agency information. Reports any known or suspected breaches of confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely manner and responsibly addresses related issues with chain of command. Communication/ Interpersonal Skills: All written and oral communication skills are appropriate for their position. Consistently conveys clear, accurate, timely, and respectful communication appropriate for the situation. Informs appropriate management staff when incident occurs or a crisis situation. Interacts effectively with all levels of clients, staff, interns, volunteers and external stakeholders. Informs appropriate management staff when an incident occurs. Maintains professional boundaries with clients/residents, staff, interns, volunteers, and vendors. Able to successfully share skills and concepts with others and works effectively with others under time and environmental pressures. Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate utilization of materials and resources and minimizes waste. LCFS is an Equal Opportunity Employer
    $66.7k-71.7k yearly 55d ago
  • Intern Domestic Violence Court Advocate DuPage

    Metropolitan Family Services 4.3company rating

    Wheaton, IL job

    Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,900 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment. We are now seeking for a Part-time Intern for the fall to join our Domestic Violence program with our DuPage Team! This is an unpaid internship for current college students needing the hours to complete a course or graduation requirements. We are offering three internship opportunities in the Domestic Violence Program at our DuPage Center. INTERN COURT ADVOCATE ESSENTIAL INTERNSHIP FUNCTIONS: Can include some or all of the following: Welcome individuals who enter the Family Shelter Services (FSS) office space. Assist in providing survivors accurate and appropriate information about the process for obtaining an order of protection (OOP). Assist survivors in completing relevant screening documents for service eligibility. Learn to provide directions to help individuals navigate through the courthouse. Learn to provide emotional support, modeling trauma informed care. Assist survivors with completing OP petitions (depending on length of time interning). Learn to provide linkages with other resources and referrals both inside and outside of FSS. Assist in preparing proper documentation for client files. Support in representing FSS in a positive and professional manner at all times. Ensure confidentiality at all times. Other duties as negotiated. QUALIFICATIONS: Bachelors is preferred but will consider masters if it aligns with the program/school requirements. Must complete a minimum of 300 hours. ADDITIONAL REQUIREMENTS: Satisfactorily pass all relevant screening and criminal background checks. TRANSPORTATION/TRAVEL REQUIREMENTS: Must have access to a vehicle, proof of insurance and valid driver's license to perform essential functions, required. PHYSICAL DEMANDS While performing the essential duties of this internship, the intern is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel, and crouch. The intern is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. The intern may occasionally lift and/or move up to 25 pounds.
    $31k-39k yearly est. 23d ago
  • Clinical Supervisor

    Lutheran Child and Family Services of Illinois 4.1company rating

    Joliet, IL job

    Job Title: Clinical Supervisor Exempt/Non-exempt: EXEMPT Immediate Supervisor: Director of Clinical Services Salary: $62,000 - $77,000 Benefits: Click Here to view LCFS' Full-Time Employee Benefits. Essential Functions: 1. Primarily responsible for supervising and monitoring clinical interventions and reviewing the required service documentation provided by counselors to clients in the assigned geographic area and programs. Monitors productivity, expenses, and revenue of counselors. May also maintain and provide direct clinical services. May perform job duties in the office, community, or home setting or high-risk communities. May work extended hours in the evening and weekends. 2. Actively coaches, hires, trains, and supervises assigned staff, including leading and managing a team of counselors, overseeing their professional development, performance, and daily operations. Maintains a trauma-informed system of service delivery, where clinicians are properly trained and supported to deliver services to people who have experienced severe and chronic trauma. 3. Provide weekly clinical supervision, guidance, and support to counselors to enhance their skills and ensure effective client care in including group supervision. Coordinate and facilitate training programs to ensure clinical staff are well-equipped with the necessary skills and knowledge to excel in their roles. Oversees the internship process for students providing clinical services. 4. Maintain effective quality improvement processes for their team, carefully monitoring key performance indicators and engaging the team in understanding their performance and effectively implementing improvement strategies. 5. Reviews client records promptly for accuracy. Reviews caseloads for compliance with Agency requirements regarding paperwork. Approves assessments, treatment plans, services and other documented counselor activities promptly. 6. Demonstrates proven ability in navigating electronic health systems and supports their team in maximizing the utilization of electronic health records and its organizational functions. Maintain accurate and up-to-date records in electronic systems, ensuring contract compliance, utilization, data integrity, and compliance with confidentiality standards. 7. Conducts regular treatment reviews of all open clinical cases in their region and supports this forum's importance as a key opportunity to engage all stakeholders in collaborative problem solving. 8. Collaborate with clinical teams to design and enhance treatment programs, incorporating best practices and innovative approaches to meet client needs. Actively participates with the clinical department team in treatment strategies and programing. 9. Trains and coordinates staff to respond to crisis situations in assigned areas as part of a coordinated agency response. Supports that the clinical work in their region is integrally connected to the care system, with clinicians providing collaborative, youth-guided, family-driven, evidence-based, continually improving and culturally competent services. 10. Provides leadership in the interface with the local community, developing relationships with local United Ways and other funders, and with other services providers to develop and maintain a coordinated system of care. 11. Oversees the utilization of outsourced clinical services, identifying providers, approving each referral to those providers and closely monitoring the quality and costs of purchased services. Manages and regularly monitors the budget for assigned cost centers. 12. Perform other duties as assigned. Knowledge and Ability Requirements: • Understands a variety of treatment/counseling situations Solution Focused Brief Treatment, Cognitive, Family Systems, Behavioral, Crisis Intervention, and substance use and abuse. Knowledge and understanding of the use of medications to treat psychiatric disorders. • Performs their work in a consistent manner and demonstrates the WIDE (Welcoming, Inclusion, Diversity, Equity) values of LCFS. • Demonstrates a broad variety of management skills in all facets of running successful social service programs. • Knowledge and understanding of insurance, managed care and EAP procedures and requirements. Understands billing procedures and funding options, including grants. Education and Experience: Master's Degree in Social work preferred but may consider other related areas of study. Independent Licensed Professional in the State of Illinois (LCSW, LCPC) required and must be qualified to provide LPHA services in Medicaid. Experience providing individual, couple, family and group counseling required. Experience working in a child welfare setting with youth and families with complex and severe trauma preferred. Experience in training preferred. Experience working with Medicaid documentation and billing preferred. Additional certifications and licenses in Family Therapy, Substance Abuse, Employee Assistance Programs and other specializations helpful. Physical Demands and Other Requirements: To perform this job successfully, an individual must be able to perform the essential duties listed in the job description satisfactorily. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel objects, or controls; reach with hands and arms. Capable of operating standard office equipment, including a computer and keyboard, and typical business machines such as a fax machine and copier. The employee must occasionally lift and/or move up to 20-30 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee is required to have valid driver's license, auto insurance and must be able to safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to moderate. Position Responsibilities/Program Execution and Decision Making: Supervision and Management: Communicates regularly through individual, supervisory and group meetings to implement Agency and programmatic goals and requirements. Provides accurate and timely feedback to each employee under his/her supervision and demonstrates ability to analyze employee performance. Facilitates a positive work environment where staff feel free to communicate openly. Responds to incidents and complaints in a timely manner and appropriately informs and consults with their chain of command. Leadership: Demonstrates foresight in recognizing problems and vision in identifying and implementing solutions. Ensures program is effective in producing desired outcomes and program goals and deliver services at required capacity. Demonstrates ability to quickly gather pertinent facts, weigh options and make decisions in critical situations while informing and consulting with others as needed. Works with staff to support and implement management decisions. Diversity and Inclusion/ Professionalism: In all aspects of their work presents as a role model to others, behaving in a way which actively supports LCFS as a welcoming community, promotes diversity and inclusion in the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive experience of community. Participates in annual professional development and/or advocacy regarding inclusion. Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as defined by the agency as well as any related professional licensing, regulatory or accrediting body. Maintain confidentiality of client, staff, and agency information. Reports any known or suspected breaches of confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely manner and responsibly addresses related issues with chain of command. Communication/ Interpersonal Skills: All written and oral communication skills are appropriate for their position. Consistently conveys clear, accurate, timely, and respectful communication appropriate for the situation. Informs appropriate management staff when incident occurs or a crisis situation. Interacts effectively with all levels of clients, staff, interns, volunteers and external stakeholders. Informs appropriate management staff when an incident occurs. Maintains professional boundaries with clients/residents, staff, interns, volunteers, and vendors. Able to successfully share skills and concepts with others and works effectively with others under time and environmental pressures. Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate utilization of materials and resources and minimizes waste. LCFS is an Equal Opportunity Employer
    $62k-77k yearly 60d+ ago
  • Parent and Community Engagement Specialist

    Metropolitan Family Services 4.3company rating

    Chicago, IL job

    If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? Then we'd love to hear from you! We are currently looking to fill a Parent and Community Engagement Specialist role at our Southeast Location in Chicago. SALARY: The average starting salary for this position will fall in the range of $42,000 and $47,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: Assist Out of School Coordinator in the service plan development of parent/family services. Review data collected to analyze parent/family needs. Plan and implement program(s) to support parent and family engagement. Maintain a detailed parent/family class schedule. Provide ongoing outreach to parents, families, and the community for parent/family activities with the Out-of-School-Time Program. Coordinate community outreach efforts, maintaining strong relationships with community stakeholders and partners. Collaborate with the Out of School Coordinator and community organizations to facilitate opportunities for parents and families related to their needs. Maintain accurate records of Parent/Family Activities and enter attendance on electronic database. Develop and maintain a Resource Library to assist families in need. Support the Out of School Coordinator in the planning of field trips that promote parent engagement. Attend agency meetings and trainings, Out of School Time Program meetings, and parent meetings at the school. Other duties as assigned. KNOWLEDGE, SKILLS, and ABILITIES: Strong interpersonal and communication skills. Bilingual English/Spanish preferred. Excellent administrative and organizational skills. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook). Ability to work well with people of diverse ethnic and socio-economic backgrounds. QUALIFICATIONS: High School degree required. 2+ years of experience working with children and families required. ADDITIONAL REQUIREMENTS: Satisfactorily pass all relevant screenings and criminal background checks. TRANSPORTATION/TRAVEL REQUIREMENTS: Driving for work preferred with a personally owned vehicle. Travel between sites not required. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! Some highlights include: Medical Coverage, Dental Coverage, and Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered! Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you. MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment. This job description is not designed to cover nor contain a comprehensive, exhaustive listing of duties and responsibilities, and it is expected that employees understand there may be other duties assigned outside of the written language that appears here. Metropolitan Family Services reserves the right to amend, add, change, and/or remove responsibilities to meet business needs as necessary, at any time, with or without notice to employees.
    $42k-47k yearly 21d ago
  • Mental Health Therapist

    Lutheran Child and Family Services of Illinois 4.1company rating

    Evergreen Park, IL job

    Lutheran Child and Family Services of Illinois NON-MANAGEMENT Job Title: Mental Health Therapist Exempt/Non-exempt: EXEMPT Immediate Supervisor: Clinical Manager Salary Range: $54,000 - $58,999 Benefits: Click Here to view LCFS' Full-Time Employee Benefits. Essential Functions: 1. Primarily responsible for conducting individual, family and group counseling sessions to assess clients' needs, concerns, and goals and provide appropriate therapeutic interventions. This includes being an effective member of the child and family team and advocating for those served and working closely with other identified team members to meet the goals of those served. May work extended hours evenings and weekends. May travel in high-risk communities. 2. Works independently and consistently exercises discretion and sound judgement in providing counseling services as well as stabilization and support. Perform thorough assessments to understand clients' emotional, mental, and social backgrounds and create personalized treatment plans. 3. Demonstrates the ability to function autonomously and manage workload with minimal administrative supervision. Demonstrates ability to conceptualize advanced therapeutic treatment models and utilize there on clients behalf through the course of treatment. Completes all required documentation including high quality program prescribed assessments, treatment plans, confidential client records, and progress notes in compliance with legal and ethical guidelines in the required timeframe. 4. Ability to navigate electronic health record system and create electronic health records. 5. Plans and organizes work schedule to meet clinical and consultation responsibilities. Responsible for thorough, timely and accurately written documentation for the client file. Consults with Collateral contacts as needed and ensures confidentiality of client in accordance with applicable laws and agency policy. Records all necessary information in the prescribed data systems. 6. Meets with and provides clinical supervision to students or staff as assigned by the Manager of Clinical Services or the Clinical Director, meeting all requirements of the student's placement. 7. Meets annual expectations for training and certification. Acquires ongoing skills and knowledge through participation in the supervisory process, and attendance to meetings and conferences both within and outside the Agency. 8. Prepared to address critical situations and provide immediate crisis intervention and support to clients in distress. 9. Serves as an expert on trauma informed treatment for those served and all other team members 10. Secures and maintains evidence of expertise as a trauma-informed clinical service provider. 11. Develops a working knowledge of community resources which may be beneficial to those served. 12. Provides professional presentations as requested or required. 13. Develops collaborative, ongoing professional relationships with other professionals both within and external to the agency, who are involved in the welfare of those served. 14. Perform other duties as assigned. Knowledge and Ability Requirements: • Knowledgeable of and experienced with a variety of evidence and trauma -informed treatment approaches to clinical work with individuals, couples, families and groups. All treatment approaches utilized must be approved by the Agency. • Performs their work in a consistent manner and demonstrates the WIDE (Welcoming, Inclusion, Diversity, Equity) values of LCFS. Demonstrates cultural sensitivity and competence; appreciates the impact on groups that have been historically marginalized (people of color, LGBTQ community, women, migrants) and works actively to address these issues • Ability to complete quality documentation including Individualized Assessments and Treatment Plan and Medicaid billing notes. • Knowledge of and ability to understand the Illinois Mental Health Code, Confidentiality Act and the Illinois Child Abuse and Reporting Act. • Ability to lead discussions, conceptualize well and communicate effectively; advocate for families and youth served; mobilize and educate families about formal and informal resources to support them. Education and Experience: Must meet the qualifications of a Qualified Mental Health Professional as defined in Rule 132 of the Illinois Mental Health Code. One of the following: • A licensed social worker (LSW) possessing at least a master's degree in social work and licensed under the Clinical Social Work and Social Work Practice Act [225 ILCS 20] with specialized training in mental health services or with at least 2 years' experience in mental health services; • A licensed professional counselor possessing at least a master's degree and licensed under the Professional Counselor and Clinical Professional Counselor Licensing Act [225 ILCS 107] with specialized training in mental health services or with at least two years' experience in mental health services; • An individual possessing at least a master's degree in counseling and guidance, rehabilitation counseling, social work, vocational counseling, psychology, pastoral counseling, or family therapy or related field, who has successfully completed a practicum or internship that included a minimum of 1,000 hours of supervised direct service in a mental health setting, or who has one year of clinical experience under the supervision of a QMHP. • Experience working in a child welfare agency preferred. Physical Demands and Other Requirements: To perform this job successfully, an individual must be able to perform the essential duties listed in the job description satisfactorily. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel objects, or controls; reach with hands and arms. Capable of operating standard office equipment, including a computer and keyboard, calculator, typical business machines such as a fax machine and copier. The employee must occasionally lift and/or move up to 20-30 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee is required to have valid driver's license, auto insurance and must be able to safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to moderate. Position Responsibilities/Program Execution and Decision Making: Diversity and Inclusion/ Professionalism: In all aspects of their work presents as a role model to others, behaving in a way which actively supports LCFS as a welcoming community, promotes diversity and inclusion in the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive experience of community. Participates in annual professional development and/or advocacy regarding inclusion. Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as defined by the agency as well as any related professional licensing, regulatory or accrediting body. Maintain confidentiality of client, staff, and agency information. Reports any known or suspected breaches of confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely manner and responsibly addresses related issues with chain of command. Communication/ Interpersonal Skills: Consistently conveys clear, accurate, timely, and respectful communication appropriate for the situation. Informs appropriate management staff when incident occurs or a crisis situation. Maintains professional boundaries with clients/residents, staff, interns, volunteers, and vendors. Able to successfully share skills and concepts with others and works effectively with others under time and environmental pressures. Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate utilization of materials and resources and minimizes waste. Other Responsibilities: All other tasks and responsibilities as assigned. LCFS is an Equal Opportunity Employer
    $54k-59k yearly 60d+ ago
  • Intern FamilyWorks

    Metropolitan Family Services 4.3company rating

    Chicago, IL job

    Job Description If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? Then we'd love to hear from you! We are looking for a part-time Intern to join our Calumet FamilyWorks team, located at Altgeld Gardens - Murray Homes Sites! ESSENTIAL JOB FUNCTIONS: Learns to work with the full family in a collaborative and supportive manner to help, motivate, and inspire individual and family goal setting while allowing the family to drive the work. Learns and supports the family to identify strengths and then work with the families to utilize these strengths and build others. Develops and utilizes trauma-informed practices. Provides services according to values and principles for family-centered coaching. Learns and completes intakes and monitor family goals and activities. Supports with events and activities within the region to meet client needs and engage individuals, seniors, and households in services. Assisting families with meeting site-based requirements and CHA work requirements. Utilizing a team approach and working with other program staff in the planning and implementation of services. Working effectively with diverse staff and service populations. QUALIFICATIONS: Current enrollment in a Bachelor's or Master's level social work or psychology program at an accredited college or university is required. Demonstrated ability to render adequate service to clients and to organize and manage jobs efficiently. Requires mobility to work with a community-based caseload. Ability to work effectively with diverse individuals and groups. ADDITIONAL REQUIREMENTS: Satisfactorily pass all relevant screening and criminal background checks. TRANSPORTATION/TRAVEL REQUIREMENTS: Car is required. Travel between sites is required. PHYSICAL DEMANDS While performing the essential duties of this internship, the intern is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel, and crouch. The intern is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. The intern may occasionally lift and/or move up to 25 pounds.
    $31k-39k yearly est. 2d ago

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