Circulation representative skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical circulation representative skills. We ranked the top skills for circulation representatives based on the percentage of resumes they appeared on. For example, 32.2% of circulation representative resumes contained customer issues as a skill. Continue reading to find out what skills a circulation representative needs to be successful in the workplace.

9 circulation representative skills for your resume and career

1. Customer Issues

Here's how circulation representatives use customer issues:

Worked with District Managers to resolve customer issues.
Utilized effective listening and verbal communication skills to determine customer need, solving problems and resolving customer issues.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how circulation representatives use data entry:

Managed office communications including reviewing incoming correspondence, answering telephone inquiries, data entry and disseminating information to fellows and staff.
Completed and coordinated the Independent Medical Exam process of data entry, scheduling appointments while coordinating communications via Attorneys and Claimants.

3. Word Processing

Here's how circulation representatives use word processing:

Performed clerical activities, such as, filing, word processing, and mailing out material.

4. Computer System

Here's how circulation representatives use computer system:

Answered appropriate questions and listened actively to identify specific questions or issues while documenting required information in computer systems.
Conducted interviews by telephone to gather facts pertaining to the claim and simultaneously entering information onto a computer system.

5. Customer Complaints

Here's how circulation representatives use customer complaints:

Utilize inherent creativity to investigate, resolve and follow through on customer complaints resulting in production and implementation of new procedures.
Handle and resolve customer complaints, independently with minimal management involvement while enforcing the company polices without alienating the customer.

6. Library Materials

Here's how circulation representatives use library materials:

Performed clerical duties involved with shelving and maintaining library materials as needed.
Charged and discharged library materials.

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7. Delivery Issues

Here's how circulation representatives use delivery issues:

Assisted customers with newspaper delivery issues.
Corresponded with subscribers on a continual basis to follow up on account and delivery issues.

8. Front Desk

Here's how circulation representatives use front desk:

Front Desk OperationsData EntryCustomer ServiceInsurance BillingMicrosoft Word
Organized and coordinated the dermatology front desk responsibilities creating a positive and welcoming environment for patients and employees.

9. Customer Accounts

Here's how circulation representatives use customer accounts:

Researched customer accounts and accurately explained or resolved any billing concerns on accounts that were fully or partially unpaid.
Identify and advises operational issues Record detailed notes of call in customer accounts Quickly and effectively solve customer challenges.

What skills help Circulation Representatives find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of circulation representative skills to add to your resume

The most important skills for a circulation representative resume and required skills for a circulation representative to have include:

Customer Issues
Data Entry
Word Processing

Computer System
Customer Complaints
Library Materials

Delivery Issues
Front Desk
Customer Accounts

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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