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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Springfield, MA | $63,937 | $30.74 |
| 2 | Springfield, OR | $44,785 | $21.53 |
| 3 | Springfield, MO | $41,965 | $20.18 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Service Specialist | $70,456 | $34 | - |
| 2 | Senior Service Representative | $68,372 | $33 | - |
| 3 | Customer Service Expert | $68,121 | $33 | - |
| 4 | Information Service Specialist | $65,023 | $31 | - |
| 5 | Customer Service Senior Associate | $64,412 | $31 | - |
| 6 | Senior Client Service Specialist | $64,261 | $31 | - |
| 7 | Extension Service Specialist | $64,128 | $31 | - |
| 8 | Service Associate | $63,835 | $31 | - |
| 9 | Customer Solutions Specialist | $62,945 | $30 | - |
| 10 | Customer Engagement Specialist | $62,934 | $30 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | City of Los Angeles | $66,704 | $32 | - |
| 2 | City of Newark | $62,407 | $30 | - |
| 3 | City of Louisville | $53,340 | $26 | - |
| 4 | City of Chicago | $52,328 | $25 | 1 |
| 5 | City Of Providence | $52,005 | $25 | - |
| 6 | City Of Hartford | $51,071 | $25 | - |
| 7 | Polk County | $50,231 | $24 | - |
| 8 | City of Middletown | $50,227 | $24 | - |
| 9 | City of Gary | $50,211 | $24 | - |
| 10 | City of Oak Park | $49,134 | $24 | - |
| 11 | Clark County | $46,696 | $22 | - |
| 12 | City of York | $45,098 | $22 | - |
| 13 | Eustis Florida | $41,041 | $20 | - |
| 14 | St. Louis | $40,718 | $20 | 2 |
| 15 | City of Bend, Oregon | $38,634 | $19 | - |
| 16 | State of Missouri | $37,017 | $18 | - |
| 17 | City of New Bedford | $36,842 | $18 | - |
| 18 | City Of Miami | $36,720 | $18 | 1 |
| 19 | Springfield, Massachusetts | $36,653 | $18 | - |
| 20 | City of Lee's Summit | $36,006 | $17 | - |