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Assistant Store Manager
Community Choice Financial Family of Brands 4.4
Cincinnati, OH job
Your Opportunity:
Assistant Store Manager CheckSmart Cincinnati, OH
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$35k-43k yearly est. Auto-Apply 1d ago
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Construction & Commissioning Scheduler
Blackrock Resources LLC 4.4
New Albany, OH job
You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please.
Schedule: Full-time | On-site presence required
Industry: Industrial/Power/Data Center Construction
We're looking for an experienced Construction & Commissioning Scheduler to support large-scale, complex projects from the ground up. This is a hands-on, on-site role where you'll collaborate with project management, engineering, and field teams to develop and maintain detailed schedules that drive successful project delivery.
What You'll Do:
Build and manage comprehensive Primavera P6 schedules across engineering, procurement, construction, and commissioning phases.
Partner with project managers, superintendents, and subcontractors to keep timelines accurate and achievable.
Track progress, analyze variances, and recommend adjustments to keep projects on target.
Generate look-ahead schedules, performance reports, and updates for leadership and client reviews.
Support forecasting, resource loading, and earned value analysis to ensure clear visibility into project health.
Align construction and commissioning activities for smooth transitions and seamless project closeouts.
What You Bring:
Bachelor's degree in Engineering, Construction Management, or a related field (or equivalent experience).
5+ years of experience scheduling large-scale industrial, data center, or power generation projects.
Strong command of Primavera P6.
Proven track record supporting both construction and commissioning phases.
Excellent communication, organizational, and analytical skills.
Ability to work on-site in New Albany, Ohio.
Preferred Experience:
EPC or large-scale construction background.
Knowledge of commissioning processes and turnover documentation.
Familiarity with cost control, earned value management, and integration with project systems like Excel, Power BI, or CMMS tools.
If you thrive in a fast-paced, collaborative environment and enjoy bringing structure to complex projects, this could be the perfect next step for you.
$65k-91k yearly est. 2d ago
Workplace Planning Associate - Covington, KY
Fidelity Investments 4.6
Cincinnati, OH job
Job Description:Is it time to make new investments into your career?
Join a team that's an industry leader in innovation and invests in you with key product and service offerings, groundbreaking technology, and a premier investment platform. We empower professional growth, flexibility and support thus enabling long-term success for you and our clients. Your desire to grow and learn within the industry will open the door to a career path full of professional rewards.
We believe your natural resourcefulness unlocks new opportunities and your communication skill opens participants' minds. We know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.
What to expect…
As part of the Workplace Planning and Advice outbound and inbound call team, you will start your journey in our multi-stage development to career planning and advice.
You will connect with our participants to build effective relationships through calling and engaging warm leads. Guide our inactive and active 401(k) participants through all their available options while introducing them to our services.
You will learn and develop expertise in assisting 401(k) participants with general service needs and withdrawal requests in an inbound capacity, providing timely and accurate support to meet our participants needs.
As you gain relationship building and industry expertise, you'll advance to taking consultative inbound calls from 401(k) participants helping them with their retirement and investment needs.
You are learning. We provide all the training you need to develop the skills needed to service our participants and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment.
You will be supported in learning the business and building skills in Fidelity's Relationship Model, our planning culture and how to best leverage technology to help our clients. Our top-quality training resources will ensure you have all the answers you need to provide participants with the best guidance - and to get the results you are striving toward.
You are celebrated. Your achievements will be recognized and celebrated as you progress through your career. Our inclusive culture empowers associates to achieve success while building a supportive network.
You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.
You can explore. You'll experience variety in your work with dedicated time for development activities that go beyond answering participant calls so you can discover advanced planning roles to further your career.
The Skills You Bring
Outstanding client relationship experience as well as an understanding of a sales process, including calling and working with warm leads
Knowledge or experience in sales or the consultative relationship process
Demonstrate accountability and a goal-oriented mindset
Natural and demonstrated success in asking deeper questions to fully understand the client's situation
Ability and flexibility to work in a “hybrid” work setting, both at home and in office
Comfortable with technology and ability to navigate multiple systems simultaneously
Aptitude to complete FINRA SIE, Series 7 and Series 66 upon hire
The Value You Deliver
Learn book-management skills and effectively handle leads while utilizing tools i.e. Salesforce
Build rapport and open a conversation with Fidelity participants through profiling and utilizing consultative skills during participant interactions
Introduce 401(k) participants to business partners to have appropriate Investment Solutions conversations
Set up targeted appointments while identifying opportunities to address participant needs related to products and services
Our Investments in You
Our benefits programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Backup Dependent Care, Charitable match, and Concierge Services.
Sound too good to be true? See for yourself and learn more about our benefits offerings:
Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments (opens in a new tab)
Click here for a local news story about how we are helping our employee's payback their student loan debt (opens in a new tab)
Required Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 66
Certifications:Series 07 - FINRA, Series 66 - FINRACategory:Customer Service, Sales
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
$53k-74k yearly est. 7d ago
Staff Accountant- Brooklyn Heights, OH
Generis Tek Inc. 4.0
Independence, OH job
Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Nikhil Sai at email address ************************* can be reached on # **************.
We have Contract role Staff Accountant for our client at Brooklyn Heights, OH. Please let me know if you or any of your friends would be interested in this position.
Position Details:
Staff Accountant- Brooklyn Heights, OH 44131(Hybrid-Remote)
Location : Brooklyn Heights, OH 44131(Hybrid-Remote)
Project Duration : 13 weeks
Shift : Monday through Friday 8:30am-5:00pm (standard business hours)
Position Summary
Reconciliations; month end close; journal entries to include prepaids and utilities; analysis of financial statements; cash reconciliation.
Mandatory Qualifications:
Accounting experience 3+ years (Ledger); Intermediate Excel skills; Data analysis.
Preferred Qualifications:
Healthcare experience; Infor; Lawson; ERP
Environment:
General office conditions.
To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Nikhil Sai at email address ************************* can be reached on # **************.
$44k-57k yearly est. 3d ago
Account Services Project Manager
Cleverley + Associates 3.7
Worthington, OH job
If you are interested in applying for this position please send your resume, references, and relevant work examples to *******************************.
At Cleverley + Associates, we are all about relationships. They are at the core of who we are and what we do. We love building relationships with our clients and uncovering data relationships to produce results that create value. We provide healthcare providers with industry-leading analytics and strategic consulting services designed to navigate today's challenging pricing and payment environment. Our team has built a reputation as the industry leader in this space, and we are looking to grow.
Position:
Account Services Project Manager - Full Time
Travel Requirements:
Hybrid, in Worthington, Ohio, office 4 days per week
Organizes and tracks client engagements while maintaining effective communication, both internally and externally. Adapts to change and is quick to implement solutions. Documents and improves current business procedures to enhance our client relations and optimize internal workflows. Oversees projects to completion while working to exceed client expectations and keep our team on track for success.
Responsibilities:
Manage and improve our CRM (customer relationship management) software
Communicate project status/updates with clients in a timely and accurate manner
Track and record status of engagements with clients as well as internal initiatives
Leverage business knowledge to determine project requirements, resolve issues and identify new solutions
Document and improve processes and procedures
Develop and monitor internal production resource allocation
Client account maintenance
Sales support
CMS Price Transparency support
Additional responsibilities could be added
Required Qualifications:
Previous experience with a customer relationship or project management software
Excellent communication skills (written and verbal) and organizational skills
Exhibits a strong customer service focus with demonstrated ability to resolve business issues creatively
Exercises critical thinking skills
Possesses strong problem solving, analytical, and leadership skills
Interested in procedures and documentation
Attentive to detail
Proficiency in the use of standard Microsoft Office software applications such as Word and Excel are required
Ability to prioritize and work efficiently on multiple projects in a high-stress environment
Ability to meet tight deadlines while producing high quality results
Ability to review and discuss a concern wholistically, in a team environment
Ability to be flexible and adaptable to client and other team members' needs
Ability to learn in a fast-paced environment
Ability to succeed in an environment that requires constant development of technical skills and expansion of business expertise
Ability to receive and apply feedback in a professional manner and to convey both positive and constructive feedback to others in a professional and effective manner
Ability to effectively present product information and respond to questions from customers
Interest in hospital finance and business relationships
Background in Sales, Communications, or Health Information Management (not required)
About:
Started in 2000, we are a privately-owned consulting and analytics company headquartered in Columbus, Ohio, that partners with hundreds of hospitals each year to address today's most challenging questions in pricing, payment, and financial performance for the US hospital industry.
We help hospitals provide value to their communities. We acquire, standardize, and aggregate a variety of hospital financial and operational data. Leveraging these data sources, we provide custom consulting and advisory services primarily focused on revenue cycle, budgeting, decision support, and finance operations. Specifically, we aim to help make hospital prices more reasonable, hospital reimbursement easier to understand and manage, and data more actionable.
We provide a flexible, family-friendly work environment, comprehensive health benefits (including Medical, Dental, Vision, Life/Disability Insurance, and HRA), 401k, profit sharing, and paid time off.
Cleverley + Associates makes employment decisions based upon abilities, talent, effort, team attitude, and results. We grant equal employment opportunity to all qualified individuals without regard to race, color, religion, sex, national origin, age, ancestry, citizenship, disability, sexual orientation, or other protected class status.
Candidates for this position must be employable in the United States without sponsorship.
Sensitive Data Access:
The Project Manager may access client Confidential Information but will very rarely need to access Protected Health Information (PHI). The Client Services Consultant may encounter client Protected Health Information, but they will only access the information when it is necessary to perform their duties.
If you are interested in applying for this position please send your resume, references, and relevant work examples to *******************************.
$54k-86k yearly est. 4d ago
VP Assistant General Counsel
Medical Mutual 4.8
Cleveland, OH job
Join Medical Mutual, Ohio's oldest and one of the largest health insurers, and help us deliver peace of mind to over 1.2 million members! Our mission is to help people live healthier lives by providing high-quality, affordable health coverage and supporting the communities we serve. As VP, Assistant General Counsel, you will be a strategic partner to executive leadership, guiding decisions that protect our reputation and advance our mission. Position is headquartered in Brooklyn, OH 4 days/week onsite.
Make An Impact
Advise senior leaders and business units on complex legal, regulatory, and transactional matters
Lead the legal team in managing risk and supporting business growth
Represent Medical Mutual in high-stakes negotiations and litigation
Influence corporate strategy and policy development
Ensure our organization adapts to changing laws and regulations
What We're Looking For
J.D. from an accredited law school
Licensed (or eligible) to practice law in Ohio or able to transition to practice law in Ohio
10+ years of progressive legal experience, preferably with 5 years of health insurance experience
8+ years in management
Strong analytical and problem-solving skills. Proven ability to research and apply legal principles
Why Medical Mutual?
Competitive salary, bonus, and 401(k) with company match up to 4% and an additional company contribution
Excellent medical, dental, vision, life, and disability insurance
Generous PTO, holidays, and parental leave
Career development, mentoring, and tuition reimbursement
Wellness programs, gym access, and business casual dress
Inclusive and supportive culture
Apply now and help us shape the future of healthcare in Ohio-your leadership will directly impact our members and communities.
About Medical Mutual
Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.
$117k-164k yearly est. 5d ago
Procurement Senior Specialist - IT Buyer
American Honda Motor Co 4.6
Marysville, OH job
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda's, we want you to join our team to Bring the Future!
Job Purpose
The Senior Strategic Procurement Specialist through theme development, strategic management and stakeholder alignment is responsible to bring spend within their category under procurement management. Additionally, The Specialist will regularly engage with the business stakeholder community, establish and lead strategies to achieve optimal cost reduction, and ensure the management of supplier relationships and risk.
This position is directly responsible for owning the relationships with key site and business unit leadership. Also is responsible for the development / implementation of sourcing strategies and collaboration with internal business partners and suppliers to reduce risks and costs for Honda. The Specialist is accountable to identify, set, and manage metrics to hold suppliers accountable for performance and delivery. This position will drive results through the creation and management of competitive bidding processes and analyzation of data and market trends. Also actively drives the continuous improvement of regional Procurement processes and tools and is responsible for long term planning for the category, creating/driving/implementing initiatives, communicating and influencing customers and suppliers at all levels.
The Specialist must work collaboratively, exhibit a strong sense of urgency to meet customer timelines, exhibit an intense curiosity/learning drive, successfully operate in a fast-paced environment, engage/influence key stakeholders, be extremely customer-focused, and consistently display a high level of business acumen. Must be able to successfully manage multiple projects, as well as timely completion to meet the business' objectives.
Key Accountabilities
Responsible for Supplier Performance / Development / Risk/ Support Segmentation
Develop/Execute/Implement the Strategic Sourcing Function in Alignment with Category
Lead the team to establish and meet category SEQCDM performance targets and measures, monitor progress and implement countermeasures when necessary
Responsible For Category's Legal and Commercial Supplier Contracts Executed to Protect Honda and Business Users
Lead project implementation and oversee projects and business plan items, monitor progress and adjust direction as needed
Effectively sell ideas, negotiate, collaborate, and build consensus across Honda North America sites (Mfg., Sales, R&D)
Apply key customer (upstream, downstream, and end-user) viewpoint in all category activities. Establish, understand, and communicate Total Cost of Ownership to all parties.
Build a network of productive relationships across HAM / Honda North America to achieve category plans and targets
Qualifications, Experience, and Skills
Minimum Educational Qualifications:
Bachelor Degree in Business, Supply Chain Management, Finance, or related field or equivalent experience
Minimum Experience:
5+ years of experience in either a Purchasing and/or Procurement related role or in a field where job knowledge & skills are applicable based on education
Other Job-Specific Skills:
Advance computer skills including working knowledge of microsoft suite to include word, excel, powerpoint, etc. Familiarity with sap, ariba or major erp system(s)
Understanding of commercial terms and conditions and experience in identifying and negotiating master agreement requirements; ability to identify engagement risk factors and ensure commercial contracts and legal agreements appropriately mitigate risk and protect Honda.
Expert understanding of, and experience with, multi-step strategic sourcing processes and category management strategies
Able to explain complex data in an understandable manner for a wide range of audiences
Plan and implement long-term development strategies for category
Strong communication and negotiation skills for all levels of audience
Job Dimensions
No. of Direct Reports: 0-3
No. of Indirect Reports: 0
Financial Dimensions: All category spend projects >$100k; business users' budgets - analyse and reduce. Liability and insurance risk high level assessment, total cost of contract ownership including hard and soft costs, commodity/labor markets
Decisions Expected
Responsible for Development / Execution of Category Strategies seeking to maximize spend under management and total value for indirect goods and services; Determine and prioritize sourcing strategies that best support HDMA, AHM and Business Units
Develop strategies to support SEQCDM performance target achievement and monitor progress / perform Gap Analysis, as well as negotiation strategy
Go/No Go on themes initiated and assignment of theme responsibility to category members
Working Conditions
On-site position (80-20).
Up to 25% Travel - Ability to Travel on Short Notice for N.A. Support
~5-10 Hours per Week OT
What differentiates Honda and make us an employer of choice?
Total Rewards:
Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
Paid Overtime
Regional Bonus (when applicable)
Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
Paid time off, including vacation, holidays, shutdown
Company Paid Short-Term and Long-Term Disability
401K Plan with company match + additional contribution
Relocation assistance (if eligible)
Career Growth:
Advancement Opportunities
Career Mobility
Education Reimbursement for Continued Learning
Training and Development programs
Additional Offerings:
Tuition Assistance & Student Loan Repayment
Lifestyle Account
Childcare Reimbursement Account
Elder Care Support
Wellbeing Program
Community Service and Engagement Programs
Product Programs
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
$100k yearly 7d ago
Banking Center Relationship Banker 1
Webster Bank 4.6
Athens, OH job
If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
The Relationship Banker I role will provide services for Banking Center customers and assist the team in achievement of sales, service, and operation goals, based on Webster's Strategic Guidelines. The role will process all customer related financial transactions in accordance with the rules, regulations, and guidelines of the Bank. Additionally, this role uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service as well as develop and maintain a strong partnership with various business segments through collaboration and communication.
What you will do
Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.
Expected to achieve/ exceed both individual and team goals in sales, service and operations.
Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
Skills and Abilities
Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours. Travel may be required to alternate Banking Centers.
Self-starter and highly motivated.
Working knowledge of all products and services.
Keeps current with all systems used for branch transaction processing.
Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
Education Qualifications
H.S. Diploma or General Education Degree (GED) required
Bachelor's Degree in Arts/Sciences (BA/BS) or Associate's Degree preferred
Experience Qualifications
3-4 years of customer service and needs-based banking sales experience preferred
The estimated salary range for this position is $18.50 to $23.00 USD an hour. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
#LI-JG1
Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.
$18.5-23 hourly 8d ago
Chief Lending & Credit Strategy Executive
Farmers National Bank 4.7
Canfield, OH job
A regional financial institution is seeking a Chief Banking Officer to oversee all Credit and Lending divisions. The ideal candidate will have over 15 years of financial executive leadership experience and be responsible for developing strategies to grow the loan portfolio while ensuring compliance and optimizing operations. Strong knowledge of credit policies and excellent communication skills are essential. This leadership role includes coaching staff and aligning departmental goals with the company's strategic vision.
#J-18808-Ljbffr
$133k-197k yearly est. 4d ago
Litigation Associate Attorney
Array 3.5
Columbus, OH job
North Columbus, OH. Associate Attorney Opportunity. Are you a newly minted attorney or starting associate with a passion for litigation? Join an established and growing law firm in Ohio, where professional growth, collaboration, and client-focused results are valued.
Qualifications:
-Must be licensed to practice in Ohio (Ohio Bar required)
-Interest in litigation and eagerness to develop courtroom skills
-Recent graduates encouraged to apply
What the Firm Offers:
-Competitive benefits including healthcare, dental, and vision insurance
401(k) plan
-Paid time off
-Bonus eligibility for associates
-Supportive, collaborative work environment
This is a full-time, in-office position with opportunities to gain hands-on litigation experience and grow your career with an expanding firm.
If you are motivated, client-focused, and ready to launch your litigation career in a dynamic firm, we want to hear from you!
$52k-88k yearly est. 1d ago
Fraud Investigator I
First Financial Bank 4.2
Cincinnati, OH job
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply.
The Fraud Investigator position is responsible for the detection, prevention and investigation of potential fraud situations. Specific procedural reviews and approved countermeasures are utilized in the daily job performance. This role requires the ability to conduct research; execute various tasks to protect the client and bank; and provide clear documentation of investigations. This position also requires the ability to work in a fast paced environment while effectively multi-tasking. This role must also maintain a balanced perspective to ensure a positive customer experience for both our internal and external customers.
Essential Functions/Responsibilities
Review fraud alerts, queues, and reports to detect & prevent fraud, or refer for further investigation
Review fraud referrals from internal partners to determine appropriate course of action
Effectively execute countermeasures and various mitigation strategies to avoid losses to the bank and to our customers
Collect evidence pertaining to law enforcement requests
Provide branch support for handling of fraud situations for customer incidents
Set up, document, and investigate basic fraud cases
Interact with internal and external partners such as operations groups, banking centers, and law enforcement, to resolve and investigate fraud incidents
Ability to complete or direct financial transactions such as right-of-offset, closing balance issue, or charge off requests
Prepare and submit Suspicious Activity Reports (SARs) as required
Stays abreast of industry trends and changes in law or regulation
Maintain confidentiality surrounding fraud methods and investigations
Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job
1 year prior fraud or loss prevention experience, or other applicable professional experience
Detail oriented with strong research and problem solving skills
Ability to review & interpret data related to digital activity to determine appropriate actions to be taken to ensure account and bank activity
Ability to manage multiple tasks simultaneously
Excellent organizational & communication skills
Ability to work independently and apply sound judgement
High school diploma or equivalent
Willing to work a flexible schedule
Preferred Knowledge and Skills
Fraud, compliance, or banking experience preferred
Level of Complexity and Scope
Works on problems of limited scope while following standard practices and procedures in analyzing situations or data
Receives general instruction on work and new assignments
Work is periodically reviewed based on a set of defined procedures
Degree of Independence and Decision-Making
Works with limited supervision
Applies guidelines with proficiency
Receives minimal guidance
Required Supervisory Responsibilities
None
Physical Requirements
Frequent use of computer, keyboard, phone, and office equipment
Occasional moving within the office or to other locations within the building
Occasionally lifting and carrying light objects, typically up to 10-15 pounds
Compliance Statement
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.
Development and Training
Pay Range:
$19.47/hr to $23.56/hr
Benefits
We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.
Incentive Eligibility
All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.
It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.
We are an E-Verify Employer.
$19.5-23.6 hourly Auto-Apply 7d ago
Transactions Specialist III / 2nd shift
Jpmorgan Chase 4.8
Columbus, OH job
Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist III within JPMorganChase, you will play a crucial role in managing customer accounts and handling inquiries and requests. Your work will involve processing, clearing, servicing, researching, and settling transactions, ensuring the smooth operation of our financial services. You will be expected to apply your broad knowledge of transaction management protocols and processes and use your developing skills in areas such as artificial intelligence, automation, and data & tech literacy to enhance our services. Your ability to coach and manage conflicts will be key in maintaining a positive work environment and ensuring customer satisfaction. While your work will be guided by established procedures, your developing strategic thinking and innovation skills will be valuable in contributing to solutions for new issues.
**Job responsibilities**
+ Process, clear, service, research, and settle transactions in accordance with established procedures, using your developing knowledge of automation and artificial intelligence
+ Handle customer inquiries and requests, such as balance inquiries and account maintenance, ensuring a positive customer experience at all touchpoints
+ Contribute to the resolution of new issues by applying your developing strategic thinking and innovation skills, within the limits of standard policies and procedures
+ Assist in the training of new employees, leveraging your developing coaching and mentoring skills to facilitate their growth and development
+ Participate in projects aimed at enhancing the customer experience, using your developing market product knowledge and data & tech literacy skills to offer continuous insight and drive impact
**Required qualifications, capabilities, and skills**
+ Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, researching, and settling transactions
+ Demonstrated ability to handle customer inquiries and requests, with a focus on maintaining a positive customer experience at all touchpoints
+ Experience with automation and artificial intelligence tools and techniques, with a focus on their application in transaction management
+ Developing skills in coaching and conflict management, with the ability to assist in the training of new employees and contribute to a positive work environment
+ Developing skills in strategic thinking and innovation, with the ability to contribute to solutions for new issues within the limits of standard policies and procedures
+ High school diploma or GED required
**Preferred qualifications, skills, and capabilities**
+ Familiarity or developing knowledge of automation and process optimization tools or technologies.
Schedule: Tuesday - Saturday, 1: 30 pm EST to 10:00 pm EST
Shift differential: 10%
This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$59k-84k yearly est. 27d ago
Strategic CFO for Growth & Financial Leadership
Barnes, Dennig & Co 3.1
Cincinnati, OH job
A leading accounting firm in Cincinnati, OH, is seeking a Chief Financial Officer (CFO) to oversee financial planning and reporting, manage client relationships, and drive strategic initiatives. The ideal candidate will have over 15 years of accounting experience, with at least 10 years in a supervisory role. This role demands strong interpersonal skills, the ability to manage multiple client engagements, and a passion for client service, offering significant opportunities for professional growth and leadership development in a supportive team environment.
#J-18808-Ljbffr
$60k-75k yearly est. 3d ago
Network Operations Engineer
Tata Consulting Services 4.3
Cincinnati, OH job
* Daily SORT processing and JCL modification * Running daily and nightly batch jobs * Job scheduling and submission * System monitoring, performing health checks, escalating and resolving system errors or abends, and generating performance reports * 24/7 Monitoring, maintaining, and troubleshooting infrastructure
* Diagnosing and resolving network issues, including hardware, software, and connectivity problems.
* Incident response
* Communicating with other IT teams, vendors, and sometimes customers to resolve issues and escalate problems when needed.
* Creating and maintaining documentation for network configurations, troubleshooting procedures, and incident resolutions.
* Performing routine maintenance tasks such as backups, updates, and security patching.
* Manage open incidents
* Responsible for after-hours and weekends on-call duties
* Minimum (6-8) years related work experience
* Mainframe operating systems like z/VSE, job control languages, scheduling tools, and strong analytical and communication abilities.
* Experience with network monitoring tools, incident management systems, and network security practices.
* Strong understanding of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and operating systems.
* Ability to quickly diagnose and resolve network issues using various tools and techniques.
* Effective verbal and written communication skills to collaborate with others and explain technical information.
* Ability to prioritize tasks, manage time effectively, and work under pressure in a fast-paced environment.
Salary Range- $70,000-$75,000 a year
#LI-SP3
#LI-VX1
$70k-75k yearly 7d ago
Industry Manager, Government, Specialized Industries, Managing Director
Jpmorgan Chase & Co 4.8
Columbus, OH job
Chicago, IL, United States and 2 more
Job Information
Job Identification 210677013
Job Category Relationship Manager
Business Unit Commercial & Investment Bank
Posting Date 10/13/2025, 09:20 PM
Locations 10 S Dearborn St, Chicago, IL, 60603, US 1111 Polaris Pkwy, Columbus, OH, 43240, US 1116 W Long Lake Rd, Bloomfield Hills, MI, 48302, US
Job Schedule Full time
Base Pay/Salary Chicago,IL $260,000.00-$450,000.00
Job Description
You are customer focused, enjoy building relationships, leading teamsand providing financial advice to your clients. A role as a Government Banking Industry Manager is for you.
As an Industry Manager within our Government Specialized Industry Banking team, you will oversee the Midwest Region, which encompasses Illinois, Indiana, Iowa, Ohio, Michigan, Minnesota, Kansas, Kentucky, Nebraska, North Dakota, South Dakota, Wisconsin, West Virginia, and Western PA. In this role, you will lead a team of Bankers, Treasury Management Officers, Associates, and Analysts in their efforts to develop and maintain profitable banking relationships with government clients. A typical team includes direct management of 7 to 10 team members including Industry Executives and directly reporting bankers. The government industry handles commercial banking client relationships across the country. The team focuses on cities, counties, school districts and other government entities. As the industry manager, you will work with dedicated product specialists from Treasury & Securities Services, Public Finance, Securities Trading, Asset Management and Leasing to provide the firm's extensive services and products to our clients and prospects.
Job Responsibilities
Champion a culture of innovation and a customer centric mindset
Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
Analyze the data of the business to drive sales
Deliver the entire firm across lines of business
Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
Lead specially assigned projects for the benefit of region and national team
Hire, manage, coach, mentor and retain a high performing and diverse team
Foster a diverse, equitable and inclusive work environment
Required Qualifications, Capabilities and Skills
Typicallya minimum of ten years account relationship management experience with a focus on business relationships
Understanding of Commercial Banking products and services with knowledge of the region
Ability to mobilize internal networks and resources
Demonstrated experience of meeting or exceeding sales goals;proven top individual contributor
Sales management and business development skills with proficiency in building and maintaining positive client relationships
Strong technology experience; digital background
Excellent verbal and written communications skills; able to effectively communicate clearly and concisely
Strong knowledge of regulatory and control framework
Proven leadership, management, and client relationship skills, as well as extensive industry and product knowledge, and strong transaction execution skills
Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
Preferred Qualifications, Capabilities and Skills
Bachelor's degree and formal credit training
Management experience in a Commercial Bank setting, specifically leading a commercial banking salesteam
Self-directed, proactive, and creative solution and problem solvingabilities: use sound judgment and navigates ambiguity to get things done
Flexible to changing business priorities and ability to multitask
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
#J-18808-Ljbffr
$260k-450k yearly 1d ago
Proprietary Equity Trader
T3 Trading Group 3.7
Akron, OH job
NOW HIRING Proprietary Equity Traders Wanted
T3 Trading Group, LLC (****************** is a registered SEC Broker-Dealer & Member of FINRA SIPC. T3's office headquarters is located at 88 Pine Street the heart of New York City's financial district. We provide aspiring proprietary traders with the education necessary to trade based on risk/reward, probability parameters, and strict money management. In order to maximize the potential of our traders, we will provide:
WE PROVIDE:
Education in technical analysis, tape reading, money management, and market psychology
Daily trading review with experienced traders
Competitive payout structure
Cutting edge technology
Open and friendly team environment
REQUIRED QUALIFICATIONS:
College degree with a competitive GPA
Basic familiarity with the equity markets
Strong analytical skills
Ability to work well in a team environment
A focused, dedicated, and entrepreneurial personality
Enthusiasm for the equity markets
Prior trading experience is not required
We are now accepting applications to join our dedicated and experienced team of professional traders. New and aspiring traders work to reach a level of consistent profitability in their trading through appropriate risk/reward and probability parameters with an eye toward strict money management.
In order to reach this goal, experienced traders work with entry level traders in an extensive trade review program after the market close each day. Traders are educated in the nuances of technical analysis, tape reading, money management, and market psychology.
Traders will learn how to identify and capitalize on stock trends and retracements with a view towards multiple time frames. Each day prospects will work to learn and grow as traders.
Series 57 & SIE license required. We will sponsor qualified candidates for this exam.
If interested, please contact Paolo Fontana at ************ or ***************************
$84k-155k yearly est. Easy Apply 60d+ ago
Investments Director: Strategy, Modeling & Team Leadership
Phillips Edison & Company 4.2
Cincinnati, OH job
A leading real estate investment firm based in Cincinnati is seeking a Director for their Investments team. This role involves leading a team of analysts, overseeing the preparation of investment models, and collaborating with various departments to guide property acquisitions. The ideal candidate should have 5-10 years of experience in commercial real estate investment and possess advanced Excel and Argus Enterprise skills. This position is a unique opportunity to establish a new Investments vertical and contribute to the company's strategic growth.
#J-18808-Ljbffr
$121k-165k yearly est. 3d ago
AI Deployment Manager
Jpmorganchase 4.8
Columbus, OH job
We are building the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical problems in operations at the huge scale of the world's largest bank.
On the Data and Analytics Productivity and Transformation Team, we're dedicated to reinventing how data and analysis drives business outcomes. Our mission is to empower analysts with AI-powered tools and enable deeper, higher-value work for our clients. We champion skill development and change management, ensuring all data and analytics professionals can thrive in this new AI environment. By commercializing innovative AI Platforms, Tools, Systems and Products and fostering a culture of experimentation, we deliver measurable productivity improvements and accelerate the adoption of cutting-edge capabilities.
As the AI Deployment Manager on the Data and Analytics Productivity and Transformation Team, you will lead the evaluation, selection, and deployment of both in-house and third-party AI solutions to drive adoption and measurable impact across analytics teams. Leveraging existing proprietary solutions and dozens of others, you'll implement a standardized evaluation framework, coordinate hands-on testing with diverse analyst groups, and capture feedback through unified scorecards. You will facilitate the adoption of integrated solutions, eliminate redundant ETL work, and streamline stakeholder requests using AI-driven tracking. Additionally, you'll commercialize innovative use cases-such as code generation and knowledge bases-support NLP data visualization rollouts and prepare for business user testing of advanced “talk to data” solutions. Through collaboration with key partners, you'll ensure solutions are rigorously tested, effectively adopted, and aligned with priorities to empower analysts to focus on higher-value work and accelerate the analytics transformation at Chase.
Job Responsibilities:
Influence the direction of internal tools and platforms while exploring, developing and sourcing AI tools tailored to evolving business needs.
Liaise with AI focused teams that are building proofs of concept.
Lead robust evaluations of both in-house AI solutions and external third-party vendors to identify and implement high-impact, high-adoption technologies.
Establish, customize and maintain a standardized, criteria-driven decision-making process for evaluating and selecting analytic tools and solutions.
Coordinate and support hands-on testing programs with diverse analyst groups, ensuring real-world feedback and broad participation.
Capture and analyze tester feedback using unified scorecards and structured evaluation criteria to ensure consistency and comparability.
Facilitate the adoption and scaling of integrated agentic solutions and multiple point solutions across analytics teams.
Commercialize innovative use cases, such as code generation and knowledge bases, and support the rollout of NLP data visualization and “talk to data” solutions.
Collaborate with key partners to drive solution deployment, conduct regular progress check-ins, and ensure alignment with strategic objectives and OKRs.
Required Qualifications, Capabilities and Skills:
BS Degree and 5+ years in business analytics, consulting, or solution design roles with significant experience leading large-scale analytics initiatives across complex organizations.
Success managing cross-functional teams and driving organizational change implementing standardized frameworks, piloting new technologies, and achieving measurable business outcomes.
Ability to evaluate and implement analytics tools and technologies, both in-house and third-party.
Experience with data analytics platforms, machine learning concepts, and related technologies (e.g., Databricks, Snowflake, NLP tools).
Adept at leading complex projects, coordinating cross-functional teams, and delivering results on time.
Capacity to design and execute structured evaluation frameworks, pilot programs, and user testing scenarios.
Focused on delivering measurable outcomes, such as productivity improvements, cost savings, or enhanced user satisfaction.
Excellent communication, with an ability to convey the strategic vision in a digestible manner for varying technical, non-technical, and senior audiences
Experience and ability to collaborate, influence, and build consensus among senior leaders, technical teams, and business stakeholders to align on priorities and drive adoption of innovative solutions.
Knowledge of data management and analytics organizations, quantitative methods, and work product development processes
Preferred qualifications, capabilities, and skills
Advanced degree in an applicable STEM field
Excellent analytical skills with the ability to assess solution effectiveness, identify gaps, and recommend improvements.
Ability to drive adoption of new tools and processes, including training, communication, and change management initiatives.
Clearly articulate technical concepts, present findings, and influence decision-making at all organizational levels.
Comfortable working in a fast-paced, evolving environment and quickly adapting to new technologies, methodologies, and business needs.
$117k-145k yearly est. Auto-Apply 4d ago
Fraud Analyst I
Fifth Third Bank 4.6
Cincinnati, OH job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
The Fraud Analyst I is a cross functional position within Fraud Operations. Fraud Analyst Is can support the Fraud Detection, Fraud Communication, and Domestic Collections teams based on staffing and business needs.
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to determine what actions need to be taken (e.g., placing holds, opening cases, etc.). Fraud Detection responsibilities includes both verbal and written communication to internal and external customers.
Fraud Communication - Responsible for handling direct communications with bank customers, bank employees, and offshore fraud call service partners. Communications are handled via phone calls (customer, bank employees, offshore partner) and chat (Retail bank employees and offshore partner).
Domestic Collections - Responsible for processing and decisioning fraud check dispute claims. Includes working alerts, dispute cases and inbound call inquiries supporting the customer, retail partner and bank transfers.
Fraud Detection, Fraud Communication, and Domestic Collections functions require attention to detail, multi-tasking, communication, and critical thinking skills. Fraud Analyst Is also assist Fraud Operations leadership in developing policies and procedures to enhance processes and reduce fraud risk.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Review, analyze, and decision fraud detection system alerts in accordance with the Fraud Department's policies, processes, and procedures.
Communicate directly with customers and bank personnel to address fraud risk and concerns, educating on fraud topics as needed.
Open and prep fraud cases.
Appropriately escalate matters associated with fraud activity that warrant engagement to supervisory staff.
Provide fraud-related support and work with the first line of defense for the Bank.
Work with various business units to understand the alerted activity and ensure compliance with laws.
Meet scheduling and time tracking expectations to support performance tracking.
Meet performance, quality, and customer service standards.
Perform other duties as required.
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
One to three years of experience in fraud, banking, investigative work, or a related field preferred.
Associate's degree or equivalent work experience.
Strong analytical, problem-solving, multi-tasking, and conflict resolution skills.
Strong oral and written communication skills; ability to communicate effectively verbally and in writing with internal and external customers on fraud related matters.
Functional understanding of federal and state laws and regulations related to fraud as well as functional understanding of bank fraud industry trends.
Proactive in identifying potential concerns and following-up to resolve such issues.
Excellent teamwork, interpersonal, and relationship building skills.
Ability to make decisions or know when to escalate matters to management.
Ability to collaborate with others, initiate action, adapt to change, and accept challenging assignments.
Ability to communicate effectively with management.
Ability to work independently and complete assigned work in a timely and accurate manner.
Proficiency with Microsoft Office Suite.
#LI-GM1
WORKING CONDITIONS:
Position is on-site.
Normal office environment with little exposure to dust, noise, temperature, and the like.
Extended viewing of a LED/LCD computer monitor.
Fraud Analyst I
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$98k-117k yearly est. Auto-Apply 1d ago
Transactions Specialist III / 2nd shift
Jpmorganchase 4.8
Ohio job
Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist III within JPMorganChase, you will play a crucial role in managing customer accounts and handling inquiries and requests. Your work will involve processing, clearing, servicing, researching, and settling transactions, ensuring the smooth operation of our financial services. You will be expected to apply your broad knowledge of transaction management protocols and processes and use your developing skills in areas such as artificial intelligence, automation, and data & tech literacy to enhance our services. Your ability to coach and manage conflicts will be key in maintaining a positive work environment and ensuring customer satisfaction. While your work will be guided by established procedures, your developing strategic thinking and innovation skills will be valuable in contributing to solutions for new issues.
Job responsibilities
Process, clear, service, research, and settle transactions in accordance with established procedures, using your developing knowledge of automation and artificial intelligence
Handle customer inquiries and requests, such as balance inquiries and account maintenance, ensuring a positive customer experience at all touchpoints
Contribute to the resolution of new issues by applying your developing strategic thinking and innovation skills, within the limits of standard policies and procedures
Assist in the training of new employees, leveraging your developing coaching and mentoring skills to facilitate their growth and development
Participate in projects aimed at enhancing the customer experience, using your developing market product knowledge and data & tech literacy skills to offer continuous insight and drive impact
Required qualifications, capabilities, and skills
Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, researching, and settling transactions
Demonstrated ability to handle customer inquiries and requests, with a focus on maintaining a positive customer experience at all touchpoints
Experience with automation and artificial intelligence tools and techniques, with a focus on their application in transaction management
Developing skills in coaching and conflict management, with the ability to assist in the training of new employees and contribute to a positive work environment
Developing skills in strategic thinking and innovation, with the ability to contribute to solutions for new issues within the limits of standard policies and procedures
High school diploma or GED required
Preferred qualifications, skills, and capabilities
Familiarity or developing knowledge of automation and process optimization tools or technologies.
Schedule: Tuesday - Saturday, 1: 30 pm EST to 10:00 pm EST
Shift differential: 10%
This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.