How to hire a clerk/assistant manager

How to hire a clerk/assistant manager, step by step

Here's a step-by-step clerk/assistant manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a clerk/assistant manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new clerk/assistant manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a clerk/assistant manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A clerk/assistant manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, clerks/assistant manager from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of clerks/assistant manager and their corresponding salaries.

   Type of Clerk/Assistant Manager	Description	Hourly rate
   Clerk/Assistant Manager	Lodging managers ensure that guests on vacation or business travel have a pleasant experience at a hotel, motel, or other types of establishment with accommodations. They also ensure that the establishment is run efficiently and profitably.	$13-21
   Rooms Director	A Rooms Director ensures smooth operation of valet services, housekeeping, communication, uniformed and concierge services, and guest services. Rooms directors provide guests with quality service with maximum productivity and room revenue... Show more	$24-54
   Director Of Front Office	A director of front office supervises and leads the daily activities of an establishment's front office, ensuring clients receive optimal services. They are primarily in charge of setting goals and guidelines, establishing protocols and timelines, recruiting and training staff, monitoring operations to ensure the workforce functions efficiently, and solving issues and concerns if any would arise... Show more	$23-59

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Scheduling Appointments
   • Payroll
   • Office Equipment
   • Management System
   • Bank Deposits
   • Computer System
   • Office Procedures
   • Court Hearings
   • Cash Drawers
   • Inventory Control
   • Fax Machines
   • Front Desk
   • POS

   Check all skills

   Responsibilities:

   • Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
   • Perform writing, typing and entering data in AS400.
   • Work with Microsoft office like Microsoft word, PowerPoint, excel, and sending fax.
   • Create pars for merchandise, place orders for product, and enter the information into the POS system.
   • General closing and opening duties including but not limit to computer programs, cleaning, word processing, and POS setup.
   • Assist in updating computerize payroll.

   More clerk/assistant manager duties

3. Make a budget

   Including a salary range in the clerk/assistant manager job description is a good way to get more applicants. A clerk/assistant manager salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a clerk/assistant manager in Iowa may be lower than in Vermont, and an entry-level engineer typically earns less than a senior-level clerk/assistant manager. Additionally, a clerk/assistant manager with lots of experience in the field may command a higher salary as a result.

   Average clerk/assistant manager salary

   $35,720yearly

   $17.17 hourly rate

   ---

   Entry-level clerk/assistant manager salary

   $28,000 yearly salary

   Updated December 5, 2025

   Average clerk/assistant manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$40,994	$20
   2	Maine	$35,927	$17
   3	New York	$35,549	$17
   4	Oregon	$34,928	$17
   5	Massachusetts	$34,758	$17
   6	Minnesota	$34,031	$16
   7	New Jersey	$33,931	$16
   8	Nebraska	$33,437	$16
   9	New Mexico	$31,726	$15
   10	Kansas	$28,661	$14

   Average clerk/assistant manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	United States Courts	$40,735	$19.58	59
   2	Minnesota Limited	$38,707	$18.61	1
   3	City of Rochester MN	$37,816	$18.18
   4	San Diego International Airport	$35,557	$17.09
   5	ManpowerGroup	$33,449	$16.08	58
   6	Sheppard Mullin Richter & Hampton	$33,183	$15.95
   7	Maine	$31,134	$14.97	1

4. Writing a clerk/assistant manager job description

   A clerk/assistant manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a clerk/assistant manager job description:

   Clerk/assistant manager job description example

   At the Airport Authority, our customer-first mindset propels both our organization and our airport to "Bring Good Feelings. Nonstop." We are an inclusive, entrepreneurial, and collaborative team, driven by innovative thinking, agile efficiency, and impeccable execution. Our commitment to making a positive impact extends far beyond our own organization. We work tirelessly every day to deliver world-class experiences that delight our visitors and help our region flourish.
   
   In addition to competitive compensation, our rewards include a robust medical and dental benefits program, pension, gym access, wellness program, recognition programs and flexible work arrangements.
   
   Enjoy the flexibility of telecommuting as practiced by the hiring work unit as an Assistant Authority Clerk I, in our Board Service Department. The ideal candidate will be energetic, innovative and a customer service-oriented individual with a diversity of administrative and organizational skills. This position performs administrative and office support functions to the Board of Directors and assists with agenda coordination for board and committee meetings; ensuring compliance with Corporate Governance laws; and reviewing agenda reports and materials for completeness and compliance with established policies and procedure. The essential duties of the job include:
   
   + Oversees Board member onboarding; manages calendars, coordinates, arranges and confirms meetings; makes arrangements and coordinates various functions; and provides administrative and office support.
   
   + Assists with preparation of board and/or committee meetings and ensures agenda and materials are distributed as required; generates action items, notices, postings, and finalizes minutes and resolutions; assists with the facilitation of meetings and tracks attendance; participates in the implementation of conflict and economic interest tracking.
   
   + Attends and prepares meeting minutes; processes and maintains adopted resolutions consistently with governance and internal controls.
   
   + Shapes perspectives and makes presentations; contributes to discussions on design, formulation and communication of goals and objectives; resolves issues and challenges; participates in process designing, redesigning and integration of operational practices and resources.
   
   + Completes research, benchmarks and generates reports, written materials and learning plans; keeps current with industry trends and sustainable practices; performs related duties as assigned.
   Required Skills
   
   Competencies:
   
   + Critical Evaluation- Translates regulatory requirements, objectives and strategies, analyzes and defines problems, advances alternative solutions, identifies optimal solution, listens and clarifies information.
   
   + Problem-Solving/Agility Skills - Completes review of situation or factors and collaboratively generates alternative solutions, readily adapts behavior or new work methods to evolving and/or unexpected situations and obstacles.
   
   + Interpersonal Ability - Proficiently and clearly communicates, interprets, establishes and clarifies ideas and expectations and engages others, collaborates with stakeholders and effectively exchanges information verbally, digitally and in written format, facilitates and persuades.
   
   + Project Management Skills- Competently determines processes to achieve strategies; verifies efficiency and collaboration to ensure timely completion.
   
   + Leveraging Technology - Effectively uses systems and applications and generates information electronically.
   
   Ideal Competencies:
   
   + Strong interpersonal and collaborative skills and the capacity to maintain confidentiality including presentation of information in one-on-one and group settings.
   
   + Practical experience interpreting policies and regulations.
   
   + Excellent time, project and change management skills with aptitude to self-direct, complete work assignments and drive projects and programs independently.
   
   + Effective use of technology and clearly uses a range of methods for recording, presenting information and maintaining a record-keeping system.
   
   + Demonstrated attention to detail, particularly when accurately recording information and reviewing documents for clarity and accuracy.
   
   + Effective analytical and decision-making ability with balanced customer focus/people skills.
   
   Required Experience
   
   Required Experience:
   
   + Graduation from high school or G.E.D. equivalent; and
   
   + Four years of increasingly responsible office administrative or secretarial experience in a city clerk's office;
   
   + Or an equivalent combination of training and experience.
   
   + Certification as a Certified Municipal Clerk (CMC) and Notary Public desired.
   
   The hiring salary for an Assistant Authority Clerk I starts at 54,687.
   
   EEO Statement:
   
   It is the policy of the San Diego County Regional Airport Authority to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, SDCRAA will provide reasonable accommodations for qualified individuals with disabilities.
   
   COVID-19 VACCINATION REQUIREMENT:
   
   As a condition of employment, the selected candidate must provide proof of fully-vaccinated COVID-19 vaccination status prior to their first day of employment unless a medical or religious accommodation is approved by the San Diego County Regional Airport Authority's Talent, Culture & Capability Department.
   
   PHYSICAL AND MENTAL DEMANDS
   
   Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation.

   Copy this example

   

5. Post your job

   There are a few common ways to find clerks/assistant manager for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your clerk/assistant manager job on Zippia to find and recruit clerk/assistant manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting clerks/assistant manager requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new clerk/assistant manager

   Once you've found the clerk/assistant manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   After that, you can create an onboarding schedule for a new clerk/assistant manager. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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