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Client service associate education requirements

Updated January 8, 2025
2 min read
Usually, client service associates don't need a college education. The most common degree for client service associates is bachelor's degree with 73% graduates, with only 11% client service associate graduates earning associate degree. Client service associates who decided to graduate from college often finish University of Phoenix or Rutgers, The State University of New Jersey. Some good skills to have in this position include client service, customer service and client relationships.

Popular client service associate certifications include Certified Management Accountant (CMA), Certified Financial Planner (CFP), or Certified Pharmacy Technician (CPhT). To improve client service associate qualification and skills, we prepared some online courses to help in client service associate education paths.

What education do you need to become a client service associate?

What degree do you need to be a client service associate?

The most common degree for client service associates is bachelor's degree, with 73% of client service associates earning that degree. The second and third most common degree levels are associate degree degree at 11% and associate degree degree at 7%.
  • Bachelor's, 73%
  • Associate, 11%
  • Master's, 7%
  • High School Diploma, 5%
  • Other Degrees, 4%

What should I major in to become a client service associate?

You should major in business to become a client service associate. 30% of client service associates major in business. Other common majors for a client service associate include finance and communication.

Best majors for client service associates

RankMajorPercentages
1Business30.0%
2Finance14.1%
3Communication6.5%
4Economics6.0%
5Accounting5.6%

20 best online courses for client service associates

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1. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

3. Financial Accounting-Adjusting Entries & Financial Statement

udemy
4.6
(930)

Master Adjusting Entries & Financial Statements: A Comprehensive Guide for Accurate Accounting and Reporting...

4. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

5. Accounting basics, create financial statements easily

udemy
4.5
(280)

Discover, develop, practice your financial information and explore the world of accounting...

6. Accounting & Financial Statement Analysis: Complete Training

udemy
4.6
(16,804)

Accounting & Financial Ratio Analysis made easy. Learn important accounting skills that will get your foot in the door!...

7. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

8. Advanced Financial Accounting: Acquisitions & Consolidations

udemy
4.1
(703)

Acquisitions, Consolidations, and Reporting. Master complex concepts and applications...

9. Financial Accounting-Debits & Credits-Accounting Transaction

udemy
4.5
(781)

Masterclass: Learn Accounting Principles, Financial Statements, Transactions & More in this Comprehensive Course...

10. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

11. Value Investing: The Complete Financial Statement Analysis

udemy
4.3
(988)

Value Investing Mastery - How to Perform Financial Statement Analysis & Financial Ratio Analysis to Find Great Stocks...

12. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

13. Financial Accounting: The Complete Introductory Crash Course

udemy
4.5
(1,604)

Learn the Basics of Financial Accounting: Financial Statements, Debits and Credits, The Accounting Cycle and More!...

14. Principles of Financial Accounting

udemy
4.5
(875)

Learn the complete accounting cycle -recording business transactions to presenting the Balance Sheet & Income Statement...

15. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

16. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

17. Business Communication Skills: Handling Clients & Customers

udemy
4.4
(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

18. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

19. Become a Master of Client and Account Management

udemy
4.2
(1,124)

Learn how to effectively manage, retain and grow clients...

20. Financial Accounting & Excel-Comprehensive Accounting Course

udemy
4.3
(736)

Comprehensive accounting course to learn the accounting cycle in a practical way and pick up critical Excel fundamentals...

Average client service associate salary by education level

Client service associates with a Master's degree earn more than those without, at $62,097 annually. With a Bachelor's degree, client service associates earn a median annual income of $57,819 compared to $48,992 for client service associates with an Associate degree.
Client service associate education levelClient service associate salary
Master's Degree$62,097
High School Diploma or Less$46,074
Bachelor's Degree$57,819
Some College/ Associate Degree$48,992

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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