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Client systems technician job description

Updated March 14, 2024
3 min read
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Example client systems technician requirements on a job description

Client systems technician requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in client systems technician job postings.
Sample client systems technician requirements
  • A minimum of 3 years of experience in client systems support.
  • Bachelor's degree in Information Technology or related field.
  • Strong technical knowledge of hardware and software.
  • Advanced knowledge of operating systems.
  • Extensive knowledge of networking systems.
Sample required client systems technician soft skills
  • Excellent customer service and communication skills.
  • Strong problem solving and troubleshooting skills.
  • Attention to detail and accuracy.
  • Ability to work independently or in a team environment.

Client systems technician job description example 1

By Light Professional IT Services client systems technician job description

American Communications Solutions and By Light Professional IT Services, together as Full Spectrum Operations (FSO) are hiring dedicated and talented IT professionals under the Eastern Western Operational Communications Services (EWOCS) contract. EWOCS provides reliable high-quality communications and innovative IT solutions for the Guardians, Airmen, and Government agencies assigned to Patrick Space Force Base, Cape Canaveral Space Force Station, and Vandenberg Air Force Base. Be a part of the team that delivers excellence in national missile defense, human space flight, space launch, and combat rescue!

+ The Client Systems Technician installs and repairs equipment; instructs customers in equipment operation; provides technical assistance; checks equipment for malfunctions.

+ Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
+ Analyzes and evaluates products and related performance.

+ Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.

+ Installs, upgrades and removes products ensuring coordinative engineering field change.

+ Assembles, installs and configures systems and equipment in accordance with site assessments and schematics.

+ Completes system programming and optimization as part of the installation process.

+ Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.

+ Provides on-site end-user training on system operation, maintenance and limited troubleshooting.

+ Maintains effective customer communications and relations.

+ The Customer Service Representative Associate travels frequently to customer sites and performs field technician service duties as assigned.

Under general supervision the Cusomer Service Representative Associate shall:

+ Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practices.

+ Work is checked since errors may cause delay or expense.

+ May assist and train less experienced personnel.

+ MUST have a CompTIA Security+, or an equivalent 8570.1 IAT Level II certification.

+ High School plus advanced training, and 3 - 4 yrs. of experience.

+ MUST have an ACTIVE DOD TS/SCI Security Clearance.

+ By Light does not require COVID-19 vaccinations or boosters; vaccination requirements and testing are subject to the status of the federal contractor mandate and customer site requirements; testing is at the cost of the employee.


External Company Name: By Light Professional IT Services LLC

External Company URL: www.bylight.com

Street: 747 Nebraska Ave

Work from home: No
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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.