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Clinical business manager skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Bernie Cerasaro,

Dr. Kim Roberts

Below we've compiled a list of the most critical clinical business manager skills. We ranked the top skills for clinical business managers based on the percentage of resumes they appeared on. For example, 33.0% of clinical business manager resumes contained patients as a skill. Continue reading to find out what skills a clinical business manager needs to be successful in the workplace.

15 clinical business manager skills for your resume and career

1. Patients

Here's how clinical business managers use patients:

Develop and maintain professional community relationships with patients, their families and Physicians.
Have the ability to work in a high volume-billing environment - 100+ patients per day.

2. EMR

Here's how clinical business managers use emr:

Have extensive knowledge of Insurance Payer, EMR and Medicare requirements.
Managed projects and ambulatory system initiatives, and collaborated with system leadership teams to ensure EMR alignment with all regulatory requirements.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how clinical business managers use data entry:

Assist with membership sales, service desk and data entry.

4. Clinical Operations

Clinical operations caters to the administration of the drug development process by ensuring there is proper planning, appropriate conduct through the process, safety of patients and use of quality data. It also encompasses facilitating effective communication between the different study sites and sponsors of the drug process.

Here's how clinical business managers use clinical operations:

Liaised with IT and Finance departments to ensure corporate and financial compliance and support the work Clinical Operations.
Direct and closely monitor all clinical operations including day to day physician and support staffing.

5. Financial Analysis

Here's how clinical business managers use financial analysis:

Perform financial analysis including annual budget preparation for $17 million clinics.
Coordinated and prepared annual capital and operating budgets, quarterly financial forecasts, monthly financial statements and detailed financial analysis.

6. HIPAA

Here's how clinical business managers use hipaa:

Assure compliance with Federal/Medicare guidelines HIPAA and Company compliance policies.
Created operating procedures and organizational policies to meet minimum HR and HIPAA compliance laws (e.g.

7. Patient Satisfaction

Here's how clinical business managers use patient satisfaction:

Supported and implemented process improvement activities that enhance clinical outcomes and patient satisfaction and improved operational and capital acquisition processes.
Collaborated with leadership to ensure patient safety, increase patient satisfaction, improve operational efficiency, and boost clinical productivity.

8. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how clinical business managers use cpt:

Coded all clinical visits, in patient testing, for cardiology practice, using ICD-9, CPT and HCPCS coding guidelines.
Oversee the billing department with extensive knowledge of CPT and ICD 9 as well as Medicare, BCBS and other payers.

9. Business Operations

The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.

Here's how clinical business managers use business operations:

Managed medical billing and business operations of a start-up facility.
Establish policy and procedures pertaining to clinic business operations.

10. Internal Medicine

Here's how clinical business managers use internal medicine:

Produced quarterly variance analysis reports for the Division of Internal Medicine.
Managed all aspects of 6-physician Internal Medicine clinic, including the direct management and scheduling of 17 clinical and non-clinical staff.

11. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how clinical business managers use payroll:

Submitted payroll to third-party administrators.
Managed accounts payable and receivable, payroll, census, scheduling, etc.

12. Financial Reports

Here's how clinical business managers use financial reports:

Managed budget, facility, financial reports, and daily operations.
Prepared operational and financial reports and monitored business system efficiencies.

13. Budget Development

Budget development is the process of estimating the revenue and expenses for a period of time. A budget is a financial plan that can be adopted by an individual, government, or business.

Here's how clinical business managers use budget development:

Worked with Operational lines and colleagues to understand portfolio support sourcing needs and administered budget development and forecasting activities.

14. A/R

Here's how clinical business managers use a/r:

Established an A/R process with the Controller that significantly reduced the cycle time from delivery to invoicing of products.
Oversee the billing operation in all private offices and ensure A/R management maximizes practice(s) revenue.

15. ICD-9

Here's how clinical business managers use icd-9:

Handled patient intake, verified billing and ICD-9 codes.
Verified CPT and ICD-9 codes ensuring claims were accepted and paid in full generating $80,000 in back charges.

What skills help Clinical Business Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on clinical business manager resumes?

Bernie Cerasaro

Assistant Teaching Professor, Pennsylvania State University - Greater Allegheny

Skills employers would be looking for would be functional skills and interpersonal skills. Functional skills should stand out on a resume and be aligned to the business job in question. For example, if focused on marketing positions, marketing skills such as data analytics, market research, consumer behavior, global marketing, and professional selling skills would be areas for which employers would be looking. If the job market is looking for someone in accounting, then functional skills that would stand out would be intermediate financial accounting skills and courses on taxation and auditing. For those seeking positions in project management or supply chain management, skills that would stand out would encompass subject matter such as project management, portfolio management, operations planning and control, purchasing and materials management, and knowledge of ERP type systems and other business processes.

Skill sets can be enhanced via various types of certification. For example, those interested in accounting might pursue a CPA (Certified Public Accountant) license, which requires 150 credits. As most universities require 120 credits for a bachelor's degree in business, a CPA would require just an additional 30 credits, which students can start accumulating while still at college. Project management certification is also an opportunity to enhance the aforementioned skills and would certainly stand out on an applicant's resume. The Project Management Institute (PMI) promotes PMP certification, which validates that you are highly skilled in soft skills to lead project teams and have the required technical aspects of managing projects. Some universities are working with the PMI to have PMI-approved courses. Approved courses are used toward the PMP training hours required to sit for the exam. For example, Penn State University has received approval for two such courses, Portfolio Management and Organizations and Project Planning and Resource Management.

Due to the high rate of interaction with the global marketplace and the complexity of international business, managers are looking more closely at applicants who have some familiarity with global markets and international culture, such as applicants who may have study abroad experience, traveled internationally, speak a foreign language or have lived or worked in another country.

What clinical business manager skills would you recommend for someone trying to advance their career?

Dr. Kim Roberts

Professor of Operations Management, Website

Business professionals lead organizations by focused efforts that revolve around products/services, processes, and people. Business professionals work to ensure the firm's products and/or services meet customer expectations, with an eye toward an ever-changing market. They manage processes that produce or support the firm's products. This requires the ability to analyze data to make informed decisions, to drive continuous improvement, and to solve problems through critical thinking. Successful business professionals must also create climates that promote teamwork and foster collaboration.

What type of skills will young clinical business managers need?

Patrick Scott Ph.D.

Assistant Professor of Economics, Louisiana Tech University

I think the importance of critical thinking and reasoning skills cannot be overstated enough. In this area, economics shines. Additionally, analytical and quantitative skills are more important than ever. Businesses continue to make the shift towards data-driven decision making. The ability to quickly analyze data and correctly assign an interpretation or meaning to that data is an important job market skill. With just a little bit of economic intuition, combined data science skills, business economics majors are uniquely positioned for success in the job market of tomorrow.

What soft skills should all clinical business managers possess?

Thomas Gainey Ph.D.

Chair and Professor, University of West Georgia

Soft skills are critical as many workers continue to work from home or at least work more of a hybrid schedule. The ability to work effectively with other individuals, sometimes from a distance, has never been more critical. Those individuals who exhibit excellent communication, teamwork, and interpersonal skills will likely be in high demand.

Do you want to know more?

List of clinical business manager skills to add to your resume

The most important skills for a clinical business manager resume and required skills for a clinical business manager to have include:

Patients
EMR
Data Entry
Clinical Operations
Financial Analysis
HIPAA
Patient Satisfaction
CPT
Business Operations
Internal Medicine
Payroll
Financial Reports
Budget Development

A/R
ICD-9
Insurance Verification
Infectious Disease
Physical Therapy
Patient Care
FTE
Administrative Operations
Inventory Control
Oversight
Service Contracts
HR
Surgery

Budget Planning
Patient Accounts
Coordinators
Business Plan
Account Management
Infusion Centers
Process Improvement
Sales Associates
Administrative Policies
Advisory Boards
Health Care Services
Business Development

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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