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Closing coordinator skills for your resume and career

Updated January 8, 2025
4 min read
Closing coordinator example skills
Below we've compiled a list of the most critical closing coordinator skills. We ranked the top skills for closing coordinators based on the percentage of resumes they appeared on. For example, 23.4% of closing coordinator resumes contained customer service as a skill. Continue reading to find out what skills a closing coordinator needs to be successful in the workplace.

15 closing coordinator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how closing coordinators use customer service:
  • Maintained good client relations by delivering quality customer service and developing effective solutions in response to challenges inherent in market conditions.
  • Received high volume of incoming customer service calls and assisted clients with closing related questions while delivering superlative customer service.

2. Escrow

An escrow refers to a third party who holds in their custody money or asset on behalf of other parties involved in a business transaction. Every month a lender deposits an escrow amount of the mortgage into another party's account and handles the insurance premiums plus the estate taxes.

Here's how closing coordinators use escrow:
  • Assist Subscription Services Manager in organizing, troubleshooting, recording and processing investor subscriptions and escrow deposits.
  • Manage escrow process from initial deposit through release of monies Promoted to Transaction Coordinator

3. HOA

HOA stands for "Home Owner's Association." This association is comprised of community members to ensure all community guidelines and codes are followed. These rules are often created by the association to give the community a uniform and clean look. Rules can include everything from placement of trash cans to lawn care maintenance, and members often join an HOA as soon as a home is purchased in a community with such an association.

Here's how closing coordinators use hoa:
  • Prepared HUD with title fees and scheduled mobile signing, also ordered HOA resale packages and payoff for any delinquent HOAS.
  • Monitor properties to insure all title requirements, HOA payoffs, code violations/liens/fines and repairs are completed to prepare for closings.

4. HUD-1

Here's how closing coordinators use hud-1:
  • Examined all incoming legal documents & HUD-1 Settlement Statements for accuracy & compliance with industry & investor regulations/conditions.
  • Reviewed estimated HUD-1 closing documents for fee accuracy and compliance with regulatory closing instructions.

5. Lender Approval

Here's how closing coordinators use lender approval:
  • Prepared HUD-1A Settlement Statements for lender approval and made necessary revisions.
  • Submitted all documents for lender approval based on closing conditions prior to closing and/or funding loans.

6. Settlement Statements

A settlement statement is a document that holds summaries of all the terms and conditions regarding a settlement. In the cases of a loan settlement statement, it fully discloses the terms of a loan and all details of the charges that a borrower needs to pay from a loan's interest.

Here's how closing coordinators use settlement statements:
  • Prepared Settlement Statements for refinance and purchase transactions and conducted closing along with notarizing the closing package.
  • Reviewed settlement statements with Sales Manager and prepared closing packages for Title company and superintendents.

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7. Open Communication

Open communication refers to a form of communication where two individuals share all necessary information with one another, usually in order to complete a series of assignments. This transparency often promotes a positive work environment as work colleagues are free to express ideas and build off of one another in meetings and debates.

Here's how closing coordinators use open communication:
  • Maintained an open communication with team members while processing, supervising and preparing any additional contracted documents needed for said transaction.
  • Maintain open communication with co-workers.

8. Title Commitments

Here's how closing coordinators use title commitments:
  • Worked in conjunction with title company in obtaining documentation and information to satisfy requirements in title commitments.
  • Maintained knowledge of underwriting requirements and ability to understand and interpret title commitment items.

9. Mortgage Loans

Here's how closing coordinators use mortgage loans:
  • Handled all aspects of residential mortgage loan closing transactions for national institutional lenders.
  • Coordinated post closing mortgage loans and stored customer information in database.

10. Address Inquiries

Here's how closing coordinators use address inquiries:
  • Address inquiries from clients, borrowers, agents and internal staff.
  • Address inquiries from real estate agents, sellers and buyers.

11. FHA

The Federal Housing Administration (FHA) stands for a government agency in the United States that offers housing insurance to FHA-approved lenders who follow certain conditions.

Here's how closing coordinators use fha:
  • Audited and coordinated all FHA, VA, Bond, MCC, and Conventional closings in compliance with all program requirements.
  • Prepare, Close & Fund Residential, Construction, Home Equity, FHA & CHFA loans per strict guidelines and standards.

12. Loan Closings

Here's how closing coordinators use loan closings:
  • Prepared legal packages for loan closings in several high-volume environments.
  • Coordinated loan closings and maintained scheduling calendar database.

13. UCC

UCC standing for Uniform Commercial Code is a set of laws and regulations concerning commercial transactions (such as sales of goods). It's not federal law but a uniformly adopted state of law covering security interests. The UCC also aims to provide consistency and clarity across the country. And because the UCC is a universally adopted law, businesses can enter into contracts with confidence. The resulting certainty of business relationships allows the economy to thrive and business to grow.

Here's how closing coordinators use ucc:
  • Documented loans with various collateral, UCC secured, titled collateral, commercial real estate refinance and business acquisitions.
  • Work with UCC secured, titled collateral, commercial real estate, construction, and public sector programs.

14. REO

Here's how closing coordinators use reo:
  • Worked and expedited exclusively on REO transactions.
  • Review REO Contract and corrected all mistakes or misuse of legal term on foreclosed properties and executing contracts after reviewing.

15. Loan Processors

Here's how closing coordinators use loan processors:
  • Coordinate with loan processors for required financial institution documentation.
  • Worked as a liaison between the loan processors and title or mortgage companies in order to gain access to required documents.
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List of closing coordinator skills to add to your resume

Closing coordinator skills

The most important skills for a closing coordinator resume and required skills for a closing coordinator to have include:

  • Customer Service
  • Escrow
  • HOA
  • HUD-1
  • Lender Approval
  • Settlement Statements
  • Open Communication
  • Title Commitments
  • Mortgage Loans
  • Address Inquiries
  • FHA
  • Loan Closings
  • UCC
  • REO
  • Loan Processors
  • Title Insurance
  • Notary
  • Loan Packages
  • Real Estate Closings
  • MLS
  • Sales Contracts
  • Title Policies
  • Title Issues
  • Fannie MAE
  • Commercial Loans
  • Insurance Policies
  • Real Estate Transactions
  • RESPA
  • Mers
  • Title Searches
  • Bank Secrecy Act
  • Financial Institutions
  • Schedule Closings
  • Freddie Mac
  • Loan Applications
  • Mortgage Brokers
  • Credit Reports
  • Title Reports
  • Mortgage Closings
  • Default Management
  • Warranty Deeds
  • Mortgage Lenders

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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