Club attendant job description

Northwood Club is a premier country club established in 1946 and located in Dallas, Texas, best known for hosting the 1952 U.S. Open. The Club was listed as #1 Elite Club in Avid Golfer Magazine's 2019 Private Clubs and named Best Overall Club in 2022. The club also has a Distinguished Clubs of the World Emerald Designation for outstanding member service. Our staff consists of a wide range of professionals who are well recognized in areas of Tennis, Golf and Culinary.
General Purpose:
Primarily responsible for maintaining the cleanliness of all club china, silverware, cookware and kitchen areas. Will also assist in transportation of food to other areas of the club, set up for banquets, and prep food items when needed. This person must have good communication skills and have the ability to lift, pull and push a moderate amount of weight. Also help with food prep when possible.
Essential Duties:
Washes, rinses, sanitizes and stocks all dishes, glassware, utensils, pots and pans. Keeps dish and other storage areas clean and organized. Sweeps and washes floors, washes walls, and kitchen equipment. Removes trash from areas and transfers dumpster. Transports food from kitchen to banquet areas. Performs general cleaning tasks as instructed, using cleaning products to adhere to health standards. Cleans unexpected spills in the kitchen areas. Maintains flexibility to take on new and different tasks as directed by the Department Manager/Supervisor. Incorporates safe work practices in job performance.
Education/Experience:
Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
Language Skills:
May be required: to read a limited number or two and three-syllable words and to recognize similarities and differences between words and between series of numbers; to print and speak simple sentences.
Mathematical Skills:
May be required: to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Reasoning Ability:
May be required: to apply common sense understanding to carry out simple one and two step instructions; to deal with standardized situations with only occasional or no variables.
Physical Demands:
Frequently stands and walks; uses hands to finger, feel or handle; reach with hands and arms. Occasionally stoops, kneels, crawls, crouches, sits, talks or hears. Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.
Vision Requirements:
Regularly uses close, distance, color, and peripheral vision as well as depth perception. Ability to adjust focus.
Environment/Noise:
Frequently works in wet and humid conditions (non-weather) and near moving mechanical parts. Regularly works in extreme heat (non-weather). Noise level is moderate.
Certificates/Licenses:
Must be at least age 18. Food Handler Certification may be required.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.



Job Posted by ApplicantPro

Salary: $15.50-$16.50 per hour to start

Full Time Team Member eligible for Medical, Dental, Vision, & Life Insurance benefits Paid Time Off - 401K with Match

Feather Falls Casino is seeking motivated individuals to join the #1 place to work in our area. Come be part of our interracial promotions team. Experience the premier place to work in all of Northern California.

We encourage growth and learning. With your talent and our training and commitment, you will have great success as part of our team and family. If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California’s Best Team. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family.

We are California’s Best Bet!

Summary
Primary responsibility is to serve as the casino's player development specialist, developing relationships and have a strong communication with players to build a loyal relationship.

Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Builds relationships with customers, establishing a foundation for customer loyalty.
• Supports marketing programs using communication skills to disseminate information in a manner that builds business and creates a positive image.
• Maintains player records and files when appropriate, keeping all information confidential.
• Assists with marketing program functions.
• Adheres to company and department policies and procedures.
• Maintains a professional appearance at all times.
• Handles box office ticket sales, logo retail sales.
• Recording and reporting any suspicious activity as defined by the Bank Secrecy Act (Title 31) and Feather falls Casino Internal control policy Suspicious Activity Compliance Program.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
High School Diploma
One years’ experience in customer service
Strong customer service and verbal communication skills
Flexible mindset
Basic computer skills (Microsoft word and excel), willingness and ability to learn additional computer, software

Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts and draw valid conclusions while providing optimum guest service

Certificates, Licenses, Registrations
Class B Gaming License (As provided for a nominal fee with a clean background check)

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, and use hands to handle or feel. Reach with hands and arms, climb, balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly exposed to tobacco smoke and may be exposed to loud noises and bright lights.

PM20

Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.

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The RoleThe Club Associate position provides exceptional guest service while working collectively and cooperatively in the Premium Service Department specifically.Company Overview:Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.Responsibilities:The Club Associate position in provides exceptional guest service while working collectively and cooperatively in the Premium Service Department specifically.• Ability to interact with guests to assure guest satisfaction.• Provide our guests with personal service and attention to detail that will exceed their expectations.• Serve food, soda, water, wine, draft beer, and bottled beer.• Use handheld POS to take orders and process payments• Work as a team with fellow associates and other service departments within stadium.• Support the service staff by clearing/cleaning tables and running food.• Performs opening, closing, and side work duties as assigned• Must be knowledgeable of other food, beverage and retail outlets within the stadium.

Qualifications:• All applicants must be at least 18 years of age.• Ability to interact with co-workers in order to assure compliance with company service standards.• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.• Ability to multi task in a fast paced, team orientated setting.• Must be able to read, speak and write English Language in order to communicate with guests.• Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.• Ability to work all Rose Bowl Stadium events, including: extended hours, nights, weekends, and holidays.• Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time

Education:• High school diploma or equivalent. Some college preferred• Must have two(2) to three(3) years working in a fast paced high-end club, or restaurant Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Qualifications

Behaviors

Preferred

+ Team Player: Works well as a member of a group

+ Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Preferred

+ Self-Starter: Inspired to perform without outside help

+ Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Education

Preferred

+ High School or better in Other

+ Some college or better in Other