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Coffee supervisor skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical coffee supervisor skills. We ranked the top skills for coffee supervisors based on the percentage of resumes they appeared on. For example, 25.4% of coffee supervisor resumes contained product knowledge as a skill. Continue reading to find out what skills a coffee supervisor needs to be successful in the workplace.

12 coffee supervisor skills for your resume and career

1. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how coffee supervisors use product knowledge:

Promoted positive customer experience through shared product knowledge.
Served as product knowledge resource for both customers and peers.

2. Cash Handling

Here's how coffee supervisors use cash handling:

Cash handling - Ensuring each associates nightly deposits are accurate.
Ascertained operational policies and procedures, including those associated with cash handling and departmental maintenance.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how coffee supervisors use customer service:

Provided exceptional customer service to customers and positive atmosphere for customers and team members.
Assisted customers while practicing excellent customer service skills.

4. Wine

Here's how coffee supervisors use wine:

Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.

5. Customer Complaints

Here's how coffee supervisors use customer complaints:

Resolved customer complaints and employee relations issues.
Guaranteed positive customer experiences and resolved all customer complaints.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how coffee supervisors use pos:

Programmed Square POS system; itemized inventory of approximately 300 products and evaluated market price points accordingly.
Train new staff technical skills such as drink making and machine maintenance as well as on the POS computer system.

7. Roasting

Here's how coffee supervisors use roasting:

Supervised and coordinated activities of workers engaged in grinding, blending, roasting and packaging of coffee.
Edit manual for roasting when programs are changed/made.

8. Safety Codes

Here's how coffee supervisors use safety codes:

Comply with allapplicable state health and safety codes and maintain clean, sanitary work environment.

9. Coffee Drinks

Here's how coffee supervisors use coffee drinks:

Trained new staff in mixing coffee drinks to match the exact taste of the drinks.
Prepared specialty coffee drinks, prepared deli sandwiches, salads, soup, and light baking.

10. Food Preparation

Here's how coffee supervisors use food preparation:

Prepared organzational Charts Buyer For All product Supervised employees conduct & relational issues Stocking and organizing equipment Conducted preliminary food preparation.
Supervised all food preparations and production of daily operations.

11. Drive Sales

Here's how coffee supervisors use drive sales:

Implemented weekly promotions to drive sales and increase customer count through sales, demos and sampling.

12. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how coffee supervisors use safety procedures:

Monitor employees to ensure compliance with food safety procedures and quality control guidelines.
Operated and maintained all equipment and utensils in accordance with guidelines and safety procedures.

What skills help Coffee Supervisors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of coffee supervisor skills to add to your resume

The most important skills for a coffee supervisor resume and required skills for a coffee supervisor to have include:

Product Knowledge
Cash Handling
Customer Service
Wine

Customer Complaints
POS
Roasting
Safety Codes

Coffee Drinks
Food Preparation
Drive Sales
Safety Procedures

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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