Collections officer demographics and statistics in the US
Collections officer demographics research summary. Zippia estimates collections officer demographics and statistics in the United States by using a database of 30 million profiles. Our collections officer estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about collections officers after extensive research and analysis:
- There are over 25,167 collections officers currently employed in the United States.
- 56.7% of all collections officers are women, while 43.3% are men.
- The average collections officer age is 45 years old.
- The most common ethnicity of collections officers is White (56.3%), followed by Hispanic or Latino (21.7%), Black or African American (13.6%) and Unknown (4.1%).
- In 2022, women earned 95% of what men earned.
- 8% of all collections officers are LGBT.
- Collections officers are 56% more likely to work at private companies in comparison to public companies.
On this page
Collections officer demographics by:
Collections officer gender statistics
56.7% of collections officers are women and 43.3% of collections officers are men.
- Female, 56.7%
- Male, 43.3%
Collections officer gender ratio
| Gender | Percentages |
|---|---|
| Female | 56.7% |
| Male | 43.3% |
Collections officer gender pay gap
Women earn 95¢ for every $1 earned by men
Male income
$41,666
Female income
$39,581
Collections officer gender ratio over time
This data breaks down the percentage of men and women in collections officer positions over time. Currently, 56.7% of collections officers are female.
Collections officer gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 47.29% | 52.71% |
| 2011 | 45.42% | 54.58% |
| 2012 | 45.00% | 55.00% |
| 2013 | 42.82% | 57.18% |
| 2014 | 42.63% | 57.37% |
| 2015 | 43.84% | 56.16% |
| 2016 | 44.01% | 55.99% |
| 2017 | 42.50% | 57.50% |
| 2018 | 45.00% | 55.00% |
| 2019 | 38.76% | 61.24% |
| 2020 | 37.27% | 62.73% |
| 2021 | 43.32% | 56.68% |
Collections officer related jobs gender ratio
We compared collections officers with similar job titles to see how gender ratios vary. As you can see, time recorder and recovery agent have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Insurance Billing Clerk | 5% | 95% |
| Receptionist/Accounts Receivable | 5% | 95% |
| Directory Clerk | 7% | 93% |
| Collections Officer | 43% | 57% |
| Recovery Agent | 69% | 31% |
| Time Recorder | 71% | 29% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Collections officer demographics by race
The most common ethnicity among collections officers is White, which makes up 56.3% of all collections officers. Comparatively, 21.7% of collections officers are Hispanic or Latino and 13.6% of collections officers are Black or African American.
- White, 56.3%
- Hispanic or Latino, 21.7%
- Black or African American, 13.6%
- Unknown, 4.1%
- Asian, 3.7%
- American Indian and Alaska Native, 0.6%
Collections officer race
| Collections officer race | Percentages |
|---|---|
| White | 56.3% |
| Hispanic or Latino | 21.7% |
| Black or African American | 13.6% |
| Unknown | 4.1% |
| Asian | 3.7% |
| American Indian and Alaska Native | 0.6% |
Collections officer race and ethnicity over time
See how collections officer racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Collections officer race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 57.89% | 15.93% | 3.66% | 19.63% |
| 2011 | 56.11% | 16.98% | 3.53% | 20.03% |
| 2012 | 58.35% | 17.29% | 3.51% | 17.54% |
| 2013 | 56.63% | 17.84% | 4.13% | 18.48% |
| 2014 | 57.59% | 16.09% | 3.60% | 19.88% |
| 2015 | 56.23% | 16.12% | 3.40% | 20.68% |
| 2016 | 59.21% | 14.63% | 2.49% | 20.41% |
| 2017 | 56.37% | 17.98% | 3.57% | 18.76% |
| 2018 | 58.66% | 13.09% | 3.95% | 21.23% |
| 2019 | 55.27% | 14.94% | 3.40% | 23.44% |
| 2020 | 54.00% | 15.53% | 3.55% | 21.23% |
| 2021 | 56.34% | 13.62% | 3.73% | 21.71% |
Collections officer wage gap by race
According to our data, asian collections officers have the highest average salary compared to other ethnicities. Unknown collections officers have the lowest average salary at $40,302.
| Ethnicity | Salary |
|---|---|
| Unknown | $40,302 |
| White | $41,922 |
| Black or African American | $41,957 |
| Asian | $42,105 |
| Hispanic or Latino | $42,073 |
Average collections officer age
See how the average age of collections officers varies based on ethnicity and gender.
Male
Female
Collections officer age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Unknown | 40 | 48.5 |
| White | 43 | 47 |
| Black or African American | 45.5 | 49 |
| Asian | 53 | |
| Hispanic or Latino | 39 | 40 |
Collections officer age breakdown
The average age of collections officers is 40+ years years old, representing 66% of the collections officer population.
Collections officer age breakdown
| Collections Officer Years | Percentages |
|---|---|
| 40+ years | 66% |
| 30-40 years | 23% |
| 20-30 years | 11% |
Collections officer educational attainment
The most common degree for collections officers is bachelor's degree, with 53% of collections officers earning that degree. The second and third most common degree levels are associate degree degree at 20% and associate degree degree at 12%.
- Bachelor's, 53%
- Associate, 20%
- High School Diploma, 12%
- Master's, 6%
- Other Degrees, 9%
Collections officers by degree level
| Collections officer degree | Percentages |
|---|---|
| Bachelor's | 53% |
| Associate | 20% |
| High School Diploma | 12% |
| Master's | 6% |
| Other Degrees | 9% |
Collections officer jobs you might like
Collections officer wage gap by degree level
According to the data, collections officers with a Bachelor's degree earn more than those without, at $43,852 annually. With a Associate degree, collections officers earn a median annual income of $40,343 compared to $40,319 for collections officers with an High School Diploma degree.
| Education | Salary |
|---|---|
| High School Diploma or Less | $40,319 |
| Bachelor's Degree | $43,852 |
| Some College/ Associate Degree | $40,343 |
Collections officer employment statistics
Most collections officers work for a private in the finance industry.
Company size where collections officers work
Below, you can see the size of companies where collections officers work.
Collections officer jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 7% |
| 50 - 100 employees | 23% |
| 100 - 500 employees | 25% |
| 500 - 1,000 employees | 6% |
| 1,000 - 10,000 employees | 20% |
| > 10,000 employees | 19% |
Collections officer jobs by company type
Employees with the collections officer job title have their preferences when it comes to working for a company. For instance, most collections officers prefer to work at private companies over public companies.
Collections officer jobs by sector
| Company type | Percentages |
|---|---|
| Education | 4% |
| Public | 24% |
| Private | 56% |
| Government | 16% |
Collections officer jobs by industry
The most common industries for collections officers are finance, government and professional.
Collections officer industry statistics
| Industry | Percentages |
|---|---|
| Finance | 43% |
| Government | 13% |
| Fortune 500 | 8% |
| Professional | 7% |
| Technology | 5% |
| Manufacturing | 3% |
| Education | 3% |
| Media | 2% |
| Construction | 2% |
| Health Care | 2% |
| Retail | 2% |
| Energy | 2% |
| Internet | 1% |
| Automotive | 1% |
| Hospitality | 1% |
| Telecommunication | 1% |
| Non Profits | 1% |
| Insurance | 1% |
Collections officer turnover and employment statistics
Collections officer unemployment rate over time
The unemployment rate for collections officers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Collections officer unemployment rate by year
| Year | Collections officer unemployment rate |
|---|---|
| 2010 | 12.02% |
| 2011 | 12.36% |
| 2012 | 10.85% |
| 2013 | 10.37% |
| 2014 | 8.36% |
| 2015 | 7.21% |
| 2016 | 5.43% |
| 2017 | 4.15% |
| 2018 | 4.83% |
| 2019 | 4.01% |
| 2020 | 4.42% |
| 2021 | 5.16% |
Average collections officer tenure
The average collections officer stays at their job for 1-2 years, based on the 2,031 collections officers resumes in Zippia's database.
Collections officer tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 20% |
| 1-2 years | 37% |
| 3-4 years | 17% |
| 5-7 years | 14% |
| 8-10 years | 5% |
| 11+ years | 8% |
Collections officer LGBT ratio compared to similar jobs
Review the percent of collections officers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Departmental Buyer | 6.59% | 8,917 |
| Accounts Payable Team Lead | 6.92% | 55,415 |
| Teller Supervisor | 7.10% | 9,742 |
| Medicare Billing Specialist | 7.32% | 54,593 |
| Collections Officer | 7.90% | - |
| Chief Payroll Clerk | 9.54% | 84,588 |
| Gaming Cashier | 10.47% | 77,636 |
Similar collections officer jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Departmental Buyer | 6.59% | 8,917 |
| Accounts Payable Team Lead | 6.92% | 55,415 |
| Teller Supervisor | 7.10% | 9,742 |
| Medicare Billing Specialist | 7.32% | 54,593 |
| Chief Payroll Clerk | 9.54% | 84,588 |
| Gaming Cashier | 10.47% | 77,636 |
Foreign languages spoken by collections officers
The most common foreign language among collections officers is Spanish at 53.8%. The second-most popular foreign language spoken is French at 8.8% and Russian is the third-most popular at 5.5%.
- Spanish, 53.8%
- French, 8.8%
- Russian, 5.5%
- Arabic, 4.4%
- German, 3.3%
- Other, 24.2%
Collections officer languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 53.8% |
| French | 8.8% |
| Russian | 5.5% |
| Arabic | 4.4% |
| German | 3.3% |
| Other | 24.2% |
