Collections technician job description

Nature of Work

This is skilled work requiring advanced knowledge and experience in the operation and maintenance of the Bay County wastewater system, to include the Military Point Regional Advanced Wastewater Treatment Facility (MPRAWTF), North Bay Wastewater Treatment Plant, Contracted and County owned lift stations, gravity sewer lines, and other equipment as required. Employee works closely with the other Collection Technicians and the operations staff and uses independent judgment in performing maintenance and repairs on equipment. Work is performed under the general direction of and is reviewed and evaluated by the Wastewater Collection Technician Foreman

Essential Functions and Responsibilities

* Performs routine and advanced maintenance tasks associated with the County's wastewater system, including lift stations, lines, and related facilities.
* Performs routine and advanced maintenance tasks associated with the County's obligations to contract operation of the client's wastewater system, including lift stations, lines, and related facilities.
* Monitors the operation of and performs the necessary maintenance on motors, pumps, floats, electrical and all related lift station equipment.
* Performs preventive maintenance and repairs on all equipment as per the manufacturer's recommendations and specifications.
* Maintains clear and concise records of work performed.
* Checks electrical equipment and systems for defects and/or malfunctions and performs necessary repairs.
* Demonstrates appropriate safety precautions and procedures for all tasks initiated.
* Transports, hooks-up and operates mobile generators during power outages
* Regular reliable full time attendance as scheduled
* The employer may add to or change duties at any time and as determined by the County and its leaders to best ensure that the public is served through the work of the Department.
* Performs other related duties as assigned.

Minimum Qualifications

* Graduation from high school or the equivalent, preferably supplemented by courses in mechanical and/or electrical maintenance and repair. Minimum of one (1) year of experience working with pumps, motors, mechanical and electrical equipment in an industrial or construction setting
* Must be able to comprehend, speak and read the English language.
* Must have and maintain good interpersonal and communication skills to deal with the public.
* A comparable amount of training and/or experience may be substituted for the minimum qualifications except for the possession of a valid Florida Driver's License and the required certification.

LICENSES AND/OR CERTIFICATIONS:

Possession of or ability to obtain a valid Florida driver license upon offer of employment with a driving record acceptable to the County Driving Policy and insurance program. Knowledge, Abilities and Skills

* Knowledge and understanding of the function and mechanics of chemical feed systems, pumps, motors and controls used in a wastewater system.
* Knowledge of and ability to use all hand and power tools normally associated with maintenance of pumps, motors, valves, pipelines, and other equipment associated with wastewater treatment system.
* Must have good interpersonal and communication skills to deal with public.
* Outstanding project management and organizational skills.
* Excellent oral and written communication skills.
* Ability to monitor the operation of electrical and mechanical equipment to detect flaws and/or defects and repair same.
* Ability to take accurate measurements and readings, keep accurate records, and make routine mathematical computations.
* Ability to read and understand technical information related to the job and to communicate effectively, both orally and in writing.
* Ability to climb ladders, work below ground level and/or in confined spaces and lift heavy objects.
* Ability to use personal computers for data management, word processing, inventory control, and maintenance scheduling in order to maintain records, prepare correspondence and track maintenance.

PHYSICAL REQUIREMENTS/ENVIRONMENTAL CONDITIONS:

Work is primarily performed outdoors and requires exposure to environmental changes (e.g., outdoor weather and/or field conditions, warehouses, garages, etc.) or irate customers, extreme noise, odors, heights and/or dust.

This position requires some exposure or risk to physical health and/or physical safety (e.g., exposure to environmentally hazardous material, heavy equipment, etc.). This position may require the use of Personal Protective Equipment (PPE) and may include completing and successfully passing medical evaluations or clearances.

This position requires stooping, crouching, walking, pulling, lifting, grasping, hearing, visual acuity (i.e. seeing up close, seeing far away, depth perception), kneeling, reaching, pushing, talking, standing, climbing, finger movement, repetitive motions. This position may require frequent lifting and carrying of 25-50lbs, and occasionally up to 100lbs.

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment

Join us-Where your Career is a Force for Good!

Job Description:

oin the American Red Cross Team-Where your career is a force for good! No experience needed - we train!

Pay: Starting rate $18.61

Benefits

* 401 (K) with employer match

* Excellent Health/Dental/Vision insurance

* Paid time off & holidays

* Paid Family Leave (where applicable)

* Career Advancement Opportunities

About this Role

As a Blood Collections Staff member, you'll use your compassion and healthcare and/or customer service skills to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. Your driving experience will assist us with transporting equipment and setting up at the collection sites throughout the local community. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole

Responsibilities

* Take the time to personally connect with donors - listen to their stories and help them understand the value of their donation

* Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again

* Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused

* To best meet the needs of our donors and community, Blood Collection Staff work a variable schedule including early mornings, late nights, weekends and holidays

* The aforementioned responsibilities of the Blood Collection Staff describe the general nature and level of work and are not an exhaustive list

Qualifications

* High school diploma or equivalent required

* Customer service experience and effective verbal communication skills are required

* Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required

* A current, valid driver's license with good driving record is required. Experience driving larger vehicles preferred.

* Basic computer skills required

* Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations.

* DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights

Technician, Spec Collection - Centerville,MA - Monday-Friday

Responsible for performing drug screen collection activities (urine drug screen specimen collections or phlebotomy) in the Patient Service Center (PSC) accurately and on time. May also be required to receive and register patients using electronic or paper requisitions and/or perform phlebotomy in high volume PSC.

* Communicates appropriately with clients, customers, coworkers and the general public.
* Greet customers appropriately. Treat all customers in a courteous manner
* Keeps information confidential per company and procedural policies.
* Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, Group Leader or Phlebotomy Services Rep. II for resolution. Remains polite and courteous at all time.

* Ensures all drug screen specimens and phlebotomy specimens are collected accurately and on time.
* Collects specimens according to established procedures.
* Responsible for completing chain of custody forms accurately.
* Responsible for completing requisitions accurately
* Phone employers (clients) to verify test(s) ordered, discuss collection or identification issues, per established procedures.
* Package specimens for transport.

* Maintains required records and documentation.
* Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
* Maintains all appropriate PSC/Collection logs.
* Clerical duties: filing, maintain customer log, fax Medical Review Officer (MRO) documents as required, prepare MRO and employer (client) envelopes for mailing. May require electronic data entry.
* Assist with compilation of monthly statistics and data. Submits data on time monthly.
* Submits accurate time and travel logs as directed by management and on time.
* Submits accurate expense forms, if applicable, on the required day.

* Demonstrates organizational commitment.
* Miscellaneous duties and responsibilities.
* Keeps work area neat and clean. Disposes of biohazard containers when scheduled.
* Help with inventories and stocking supplies as assigned.
* Answers phones and dispatches calls when assigned.
* Participates on teams and special projects when asked.

QUALIFICATIONS

Required Work Experience:

* Must have reliable transportation, valid driver license and driving record that meets Quest Diagnostics driver safety guidelines, if applicable.
* Customer service in a service environment.

Preferred Work Experience:

N/A

Physical and Mental Requirements:

* Must be available for on-call collections 24/7.
* Must be flexible and available based on staffing requirements; weekends, holidays, on call and overtime.
* Occasionally lifting up to 25 pounds
* May require extended periods of focus
* May require extended periods of sitting or standing
* Ability to manage stress
* Capable of handling multiple priorities in a high volume setting

Knowledge:

Knowledge of various types of specimen collection procedures (urine, phlebotomy)

Skills:

* Organizational skills
* Strong interpersonal skills
* Strong communication skills
* Ability to commit to clerical duties and electronic data entry
* Able to manage concerns of customers and employees in a professional manner

EDUCATION

High School Diploma or Equivalent(Required)

LICENSECERTIFICATIONS

Medical training: medical assistant or paramedic training

Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana)

Valid driver's license(Required)

2022-18671