Commercial sales specialist job description

A World-Changing Company

At Palantir, we're passionate about building software that solves real problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. If these types of projects excite you, we'd love for you to join us.

The Role

Around the world, data is being generated at an exponential rate, and many government agencies and commercial institutions worldwide are ill-equipped to handle data at scale. Palantir's software helps these organizations build data assets that enables efficient analysis and more effective management of their data, empowering them to solve their most critical problems.

The Sales Team is responsible for getting Palantir's software to these organizations. Sales Reps find, evaluate, and pursue new business opportunities for a targeted institution or geography, seeking partners whose missions, objectives, and values align with our own. Each institution is different and each country has its own way of procuring software, and Sales Reps see these distinctions as opportunities - for creative thinking, diligent research, and value creation. Successful Sales Reps tailor their approach to Palantir and to each unique opportunity, rather than relying on past strategies for selling other enterprise software.

Armed with a deep knowledge of the product and its real-world applicability, Sales Reps cultivate existing relationships and work diligently to build new ones. Motivated by the knowledge that the software they sell is directly responsible for uncovering fraud, stopping wrongdoing, and saving lives, Sales Reps exceed ambitious sales quotas and come up with new targets.
Core ResponsibilitiesIn coordination with Palantir leadership, develop and execute a comprehensive strategy for growing the company's presence in a defined government or commercial institution and/or geography, typically focused on a single or limited number of customers.Generate new leads and business opportunities, working closely with Palantir counterparts to determine goals and targets. Serve as the key point of contact between Palantir and given institution(s), and represent Palantir's Sales Team at industry events and conferences. Develop deep familiarity with Palantir's software platforms and how they can be used to solve a wide range of real-world problems. Exceed stated sales quota by winning enterprise contracts. Work with the other Sales team members to improve and streamline internal processes.
What We ValueProven track record of large-scale enterprise sales to government or commercial institutions.Intricate familiarity with procurement processes.Excellent communication skills. Ability to compellingly articulate Palantir's product offering to audiences with varying levels of technical skill and seniority.Ability to understand potential customers' requirements and how Palantir's software can address them.Demonstrated project management skills and a love of getting things done, no matter the circumstances.Experience building and managing relationships, and collaborating with internal partners and external counterparts. Ability to travel (50%+) per business needs.
To ApplyPlease submit a cover letter and resume along with a record of your sales experience, including the size of the deals you have closed (feel free to use X for the values you are not able to disclose; for instance, $XX million). Please upload them as a single PDF file using the “Attach Resume/CV" tool on the applicant page.If preferable, you may respond to the Optional Additional Questions instead of (or in addition to) submitting a cover letter.
Palantir is committed to promoting a culture of diversity, equity, and inclusion and is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world's hardest problems. Palantir does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Palantir is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.

**What You Need To Know**

Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

At Southern Glazer's, you'll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you're looking to fill your glass with opportunity, come join our FAMILY.

**Overview**

The Commercial Planning Specialist works closely with Commercial Planning Management, ETP, and EI&A to provide a superior level of support for the applications within the Commercial Planning ecosystem, including the ability to provide consultative data analysis as needed. Additionally, the Support Specialist will play a key role in Commercial Planning projects by gathering and documenting business requirements and will be heavily involved in business process redesign and standardization.

**Primary Responsibilities**

+ Deliver customer service, applications support, and issue resolution for the Commercial Planning applications ecosystem

+ Troubleshoot application and data issues and identify root causes; escalate issues to Commercial Planning Product Director and ETP when necessary

+ Communicate with end-users clearly and frequently until issues are resolved

+ Conduct administrative functions for Commercial Planning applications, including application configuration, user set-up, and security

+ Support the education and training of end-users, working to increase end-user proficiency and adoption of implemented solutions

+ Create and maintain functional and technical documentation for Commercial Planning applications and establish a knowledge base for end-user self-service

+ Assist with change management efforts to drive adoption of new tools, governance, and processes

+ Act as the SME for Commercial Planning data

+ Work proactively to identify and mitigate potential data issues before project implementation

+ Evaluate data and provide insights and recommendations for reporting and analysis to the Commercial Planning team

+ Conduct requirements gathering sessions and translate them into high-level business requirements

+ Create and maintain business process documentation

+ Assist with change management efforts to drive adoption of new tools, governance, and processes

+ Act as the SME for Commercial Planning data

+ Identify and mitigate potential data issues before project implementation

+ Evaluate data and provide insights and recommendations for reporting and analysis to the Commercial Planning team

**Additional Primary Responsibilities**

**Minimum Qualifications**

+ Bachelor's Degree required, preferred in Computer Science, Information Systems, or related fields

+ Prior experience with supporting applications and development of training activities

+ Minimum of two years experience as an application support analyst, business analyst, or BI analyst

**Physical Demands**

+ Physical demands with activity or condition for a considerable amount of time may include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device

+ Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping

+ May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

**EEO Statement**

Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

BrightStar Credit Union is committed to creating a diverse work environment where everyone has an opportunity to succeed. We are dedicated to empowering the careers of our team. Our work environment is service-oriented, fast-paced and fun.

We are currently seeking a Commercial Portfolio Sales & Service Specialist to join us at BrightStar Credit Union!

The Commercial Portfolio Sales & Service Specialist will serve as a sales and support resource to the Commercial Lending Department, working closely with the Portfolio Manager and Commercial Support Specialist. Primarily, this role will ensure our MBL Portfolio is compliant with our internal MBL Policy, as well as NCUA policies, guidelines and procedures.
- Responsibilities

+ MBL Portfolio Outreach with the purpose of completing periodic reviews and deepening relationships, in an effort to deliver on our BRIGHT Service value proposition as well as uncover new opportunities

+ Serve as branch and Member Service Center liaison to the Commercial Lending Department, assisting with branch service and sales inquiries

+ Follow-up with in-branch/online inquiries to completion

+ Assist current members with service requests, as needed

+ On a daily, weekly and monthly basis, track loan payments in order to effectively address any past due loans

+ Create reports, as needed for Commercial Lending Manager, Business Loan Committee, Vice President of Lending and Board of Directors

+ Review financial data and have a thorough understanding of the overall state of the portfolio

+ Prepare request of required financial statements and proactively communicate with our members

+ On-going communication with members, as well as underwriters and loan processors in order to ensure reviews are completed in a timely manner

+ Establish memberships, maintain and evaluate new relationships for potential sales opportunities

+ Properly track loan covenants, property taxes and insurance, in order to ensure each relationship is compliant with the requirements of their loan agreement

+ Process less complex business loans, as needed and work directly with loan processor and underwriter through analysis/Credit Approval Memorandum completion

+ Maintain knowledge with training:

+ + BSA Compliance - every employee is required to uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with BSCU will take into consideration the awareness of unusual or suspicious activity that is relevant to the department.

+ In addition to any other assigned training courses, on-line BSA and OFAC courses must be completed at least annually, as made available by the Training and/or Compliance Department.

+ Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, USA Patriot Act, OFAC, Fair Lending and Credit Card Act.

- Qualifications

+ Display excellent written and verbal business communication skills

+ Strong background in Microsoft Office, specifically Word, Excel and PowerPoint

+ Bachelor's Degree with a concentration in a business & finance related field preferred

+ 2-3 Years of related work experience, at a minimum

+ Prior work experience in a Community Bank or Credit Union preferred

+ Knowledge of Commercial Credit analysis with an enhanced focus on Commercial Real Estate

+ Strong Organizational, Analytical and Recordkeeping skills

+ Effective time management skills

Effective Interpersonal Skills:

A significant level of trust and diplomacy is required in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) is necessary.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug Free Workplace.

Job LocationsUS-FL-Sunrise


Category Commercial Services

Type Regular Full-Time