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Communication center operator education requirements

Updated January 8, 2025
2 min read
Usually, communication center operators don't need a college education. The most common degree for communication center operators is bachelor's degree with 43% graduates, with only 28% communication center operator graduates earning associate degree. Communication center operators who decided to graduate from college often finish University of Phoenix or Ashford University. Some good skills to have in this position include customer service, emergency situations and cctv.

What education do you need to become a communication center operator?

What degree do you need to be a communication center operator?

The most common degree for communication center operators is bachelor's degree, with 43% of communication center operators earning that degree. The second and third most common degree levels are associate degree degree at 28% and associate degree degree at 16%.
  • Bachelor's, 43%
  • Associate, 28%
  • High School Diploma, 16%
  • Diploma, 6%
  • Other Degrees, 7%

What should I major in to become a communication center operator?

You should major in criminal justice to become a communication center operator. 22% of communication center operators major in criminal justice. Other common majors for a communication center operator include business and computer information systems.

Best majors for communication center operators

20 best online courses for communication center operators

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1. Computer Security and Systems Management

coursera

The Computer Security and Systems Management Specialization focuses on computing in an enterprise environment. Combining both theory and real world experience and architecture, the courses will prepare you to design and audit secure enterprise systems. The courses will cover practical use of major server operating systems in an enterprise environment and how to design and operate them securely...

2. Operate Alibaba Cloud Systems and Services

coursera

Course description: ACA System Operator Certification Preparation Course is intended for individuals who have technical expertise in deployment, management and operations on Alibaba Cloud. It’s recommended for System administrators with at least one year of experience in deployment, management, and operations on Alibaba Cloud. ACA System Operator Certification is intended for individuals who have technical expertise in deployment, management, and operations on Alibaba Cloud. Certificate holders...

3. Computer Hardware, Operating System and Networking

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For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...

4. Cybersecurity: Security Operations Center (SOC) Analyst NOW!

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4.5
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Jump-start your cybersecurity career from the gateway to success: A Security Operations Center (SOC) Analyst...

5. Networks and Communications Security

coursera

Welcome to Networks and Communications Security Course! In the Networks and Communications Security Course, you will learn about the network structure, data transmission methods, transport formats, and the security measures used to maintain integrity, availability, authentication, and confidentiality of the information being transmitted. Concepts for both public and private communication networks will be discussed. Course Objectives 1. Describe network-related security issues 2. Identify...

6. Systems and Application Security

coursera

Welcome to Systems and Application Security Course! In the Systems and Application Security Course, you will gain an understanding of computer code that can be described as harmful or malicious. Both technical and non-technical attacks will be discussed. You will learn how an organization can protect itself from these attacks. You will learn concepts in endpoint device security, cloud infrastructure security, securing big data systems, and securing virtual environments. Objectives 1. Identify...

7. Certified Information Systems Security Officer (CISSO)

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4.5
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Certified Information Systems Security Officer (CISSO) Certification Exam Prep Course...

8. Operating Systems from scratch - Part 2

udemy
4.7
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Learn memory management in operating systems as operating system forms the core of computer science...

9. Data Security

coursera

If you are an associate-level cybersecurity analyst who is working in security operation centers, this course will help you explore data type categories in context to network security analytics. By the end of the course, you will be able to: • Explain the data that is available to the network security analysis •Describe the various types of data used in monitoring network security • Describe the deployment and use of SIEMs to collect, sort, process, prioritize, store, and report alarms •...

10. Introduction to Hardware and Operating Systems

coursera

Get ready to enter the thriving field of Information Technology (IT), with job ready skills! This beginner friendly course provides the core hardware and operating system knowledge needed by anyone new to IT and computer hardware who wants to start a new career in technology, including IT Support, Networking, Cybersecurity, and Software Development. You will first be introduced to computing fundamentals, the four functions of computing, and the benefits of computing. You will become...

11. Operating Systems Final Part (4): File Systems & Threads

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Learn the concepts of Operating Systems from scratch as Operating System forms the core of Computer Science...

12. Operating Systems Part 3: Synchronization and Deadlock

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Learn the concepts of Operating Systems from scratch as Operating System forms the core of Computer Science...

13. Advanced System Security Design

coursera

This specialization is intended for intermediate level learners with basic programming skills and basic cybersecurity knowledge. Through this course learner will learn about advanced secure software techniques such as those for cloud computing, TOR, web-based cryptography, and geo-location/context based access control. With these techniques, learners will be better prepared to implement new security and privacy preserving data security features, to perform secure system design and...

14. (ISC)² Systems Security Certified Practitioner (SSCP)

coursera

Pursue better IT security job opportunities and prove knowledge with confidence. The SSCP Professional Training Certificate shows employers you have the IT security foundation to defend against cyber attacks – and puts you on a clear path to earning SSCP certification.\n\nLearn on your own schedule with 120-day access to content aligned with the latest (ISC)2 SSCP exam domains. We’re offering the complete online self-paced program for only $1,000 – a $200 savings when you get all domains...

15. Security Operations Center - SOC with Splunk & FortiSIEM

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4.1
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Especially made for Non-Techies who can become SOC Analyst's by learning Splunk & Forti SIEM...

16. Information Systems Security for Professionals: CISSP

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4.5
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Making Next Gen Information Security Leaders...

17. Operating Systems from scratch - Part 1

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Learn the concepts of Operating Systems from scratch as Operating System forms the core of Computer Science...

18. Getting Started with Call Center Training

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Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...

19. Build Security Incident Response for GDPR data protection

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CIPT, CIPM FREE GDPR and Incident Response Templates & Documentation - Practical GDPR and Incident Response Blueprint...

20. Certified Information Systems Security Professional CISSP

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Newest Version Released 2022...

Average communication center operator salary by education level

Communication center operator education levelCommunication center operator salary
High School Diploma or Less$30,685

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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