Communications program manager job description

Our Corporate Communications team is looking for an experienced Sr. Employee Communications Manager to join the Employee Communications team focused on Intuit's People & Places initiatives. This individual will be responsible for creating and executing high-priority communications that inform, engage, and inspire employees worldwide.

We are looking for someone with a proven track record of supporting HR-driven programs by developing successful, multi-channel communications in a fast-paced, dynamic environment. The ideal candidate is a team player, ready to jump in.
What you'll bring

+ 10-15 years of communications experience, with a focus on internal communications for HR and culture related programs in a global enterprise.

+ Strong writer who can connect and distill key messages and present them in a compelling way to multiple internal audiences.

+ Passion for storyteller across media and channels. You possess an understanding of best practices as well as emerging trends in employee communications.

+ You've supported communications and engagement programs that deliver business outcomes and inspire employees.

+ Great people skills: strategic advisor to executives, diplomacy, integrity and presence that enables you to build strong relationships and work effectively up, down and across organizations.

+ Thrives in a fast-paced environment. You are flexible, resilient, comfortable with ambiguity and adapt easily to change.

+ You embrace measurement and data. You are passionate about testing new ideas to improve impact.

+ This is a full-time position based in Mountain View, CA.

How you will lead

+ End to end management of impactful employee communications strategies, plans and tactics that effectively communicate People & Places programs & initiatives such as Career Growth, Internal Mobility, and Employee Success across Intuit's global offices.

+ Provide creative thinking and attention to detail, working in partnership with the Chief of Staff for our CHRO, to engage the P&P global organization through events and creative communications.

+ Advise and execute communications strategies with the ability to scale from driving communications for the largest priorities to consulting and coaching on other various programs.

+ Support the development and execution of narratives, multi-channel engagement programs and change management communications on various people cycle processes.

+ Contribute to enhancing internal communications channels such as the intranet and manager channels.

+ Build measurability into programs and gather insights to continuously improve.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

The Office of Student Engagement (OSE) provides and facilitates student engagement opportunities for MSU students through a variety of programs, events, services, and activities. We are THE HUB for students interested in connecting with their fellow Bobcats through student government, student organizations, programs and events, and engaging in service to the community. The purpose of this position is to coordinate engagement opportunities, activities and events both on and off campus that students can engage in as part of their university experience.
Duties and Responsibilities

Develop short and long-term goals to advance student engagement in meaningful out of classroom educational and leadership experiences, including student organizations, student government, campus entertainment, community service, and global involvement. Create measurable assessments to evaluate program success and improve services that advance MSU's strategic plan.
Plan, coordinate and implement a large-scale event, Catapalooza and other special events/programs, as assigned
Coordinate all aspects of marketing and communications efforts for OSE and ASMSU programs and activities. This will include website content creation, website maintenance, oversight of graphics creation (logos, posters, etc.), writing press releases/announcements, content creation of e-newsletters, digital signage management, all social media and other marketing outlets.
Create a "master marketing plan" to enhance campus and community awareness of OSE and ASMSU programs and missions through marketing, advertising and collaborating with other organizations.
Work with staff and students to develop marketing and communications plans and timelines for various projects and programs.
Assess and evaluate marketing and outreach activities to judge their success and impact.
Gather data, compose and disseminate annual reports for OSE and ASMSU.
Represent OSE and ASMSU in classroom presentations, at MSU Fridays, orientations and other on and off campus avenues and events as assigned.
Serve as staff advisor to the OSE Marketing Team, which includes 7 students
Advise, and support student leaders elected or appointed to formal leadership positions in ASMSU, including 21 Senators, 7 Justices, and 3 Executives and a cohort of student leaders in elected, appointed, and hired position
Supervise and advise 3-5 student program directors, including the ASMSU student lobbyist
Provide guidance and mentoring to student-lead campaigns, initiatives, and political engagement
Serve as the Advisor for the ASMSU Finance Board, which manages student fee funding, ASMSU budgeting and financial reporting. Serve as a member of ASMSU Administrative Council and as an ex-officio member of the Budget Oversight Committee. At the request of the Director, participate in additional committees, councils, and advisory boards. Develop connections with colleagues, programs, departments and offices across the campus and community through strategic partnerships, financial collaboration, innovative initiatives, and professional networking.
Manage ASMSU funding and reporting, including researching, compiling, analyzing, interpreting and communicating budgetary reports with high degree of accuracy to assist students, faculty, and staff in the budgeting and expenditure process and procedures. Interpret, communicate, and maintain compliance with fiscal policies and procedures. Manage and design financial spreadsheets, databases, and related reports.
Foster a campus culture of ethical student leadership which values diversity and inclusion and high-impact practices for student success
Support students, staff, and stakeholders to engage with the campus and community while complying with campus policies, managing risk, and advancing the mission and strategic plan of the university

Required Qualifications - Experience, Education, Knowledge & Skills

Experience in planning, implementation, and assessment strategies for ongoing, successful student development and leadership programming.
Expertise in public speaking, professional development training, and program marketing and outreach.
Experience with advanced accounting, budgeting, and fiscal management principles, practices, and procedures.
Demonstrated competence organizing and prioritizing multiple workloads, meeting deadlines, and exercising adaptability to changing priorities while balancing the needs of students, faculty, and staff stakeholders.
Demonstrated experience with students in formal leadership roles of governance, events management, programs facilitators. Experience collaborating with campus and community organizations.
Bachelor's degree in related field, or an equivalent combination of education and/or experience.

Preferred Qualifications - Experience, Education, Knowledge & Skills

Master's Degree in Higher Education, Student Affairs, Counseling or similar degree.
Minimum of 4 years professional experience working directly with students.
Experience supporting and advising student-lead campaigns, initiatives, and political action
Experience with web-based communications, website content management systems, e-newsletter programs, and contemporary social media (e.g., Facebook, Twitter, YouTube).

The Successful Candidate Will

Excellent time management and organizational skills
Ability to think strategically and creatively
Strong problem solving and brainstorming skills
Knowledge of student development theory
Strong appreciation for and understating of an array of diversity issues
Self-motivation
Ability to work effectively both independently and as part of a team with a variety of constituents
Willingness to stay up to date on engagement and student activities best practices
Ability to make sound decisions and exercise good judgment
Strong situational/adaptive leadership skills
Active listening skills
Commitment to student success
Excellent written and verbal communication skills which are necessary to provide clear and concise instructions to staff and students as well as for maintaining effective working relations with a diverse range of stakeholders.

Position Special Requirements/Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time

Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties?
No

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The Manager of Academic Programs manages the marketing, alumni engagement, enrollment management and scheduling functions for the Communication Department degree programs and Communication continuing education offerings.

Essential Functions

* Oversee student recruitment, marketing and communication for Communication degree programs and Communication continuing education offerings. In collaboration with department leadership, the College Director of Program Innovation and college communication staff, develop and implement marketing, recruitment and communication strategies to grow student majors and course enrollments, and support retention of current students.
* Manage alumni outreach related to academic programs and alumni/student engagement, including development and implementation of alumni/student events.
* Collaborate with College communication staff to insure appropriate website updates are made. Input event listings on website and make other web updates as necessary.
* Review and analyze enrollment data for undergraduate and graduate programs. Produce reports for the Undergraduate Program Director and Committee and Department Chair. Implement procedures and guidelines for scheduling decisions, student enrollment priority policies, administrative procedures, etc., to accomplish program objectives and goals. Confer with the Undergraduate Program Director, the Graduate Program Director, and the Department Chair to determine optimal course offerings with available resources, including tracking and confirming number of honors, general education, and Residential Academic Programs offerings.
* Create, test, and improve data collection systems for scheduling. Utilize the University scheduling system to schedule classes, meetings, and rooms on campus and advise the Chair about space considerations. Evaluate scheduling in order to determine progress and effectiveness, and to make recommendations concerning changes as needed.
* Assist departmental leadership on issues of curriculum creation and revision, including processing curriculum changes through the Faculty Senate approval system. Collect, analyze, forecast, and archive data about course offerings, enrollment, and students, and serve on College or University Committees as needed.

Other Functions

* Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.
* Understands responsibilities with respect to Title IX, Clery and other compliance requirements.
* Demonstrates capacity, skill and willingness to engage students and contribute to student success.
* Ensure smooth operation of the Department by overseeing and performing routine administrative tasks as needed.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

* Bachelor's Degree and one (1) year of managerial or marketing experience in program administration required.
* Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
* Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
* Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
* Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.
* Broad understanding of current program marketing principals and administration.
* Ability to work effectively under pressure and varying situations with a high degree of independence and initiative, competent judgment and discretion.
* Advanced computer usage skills, including Microsoft Excel, Google documents, and word processing.
* Excellent ability to quickly learn and utilize student information systems.
* Advanced project management and organizational skills. Excellent problem solving skills and collaborative work style.
* Ability to carry out assignments in a timely manner, balancing the demands of concurrent and potentially competing projects.
* Excellent writing and interpersonal communication skills including the ability to interact effectively and create and maintain harmonious relationships with a diverse population of staff, faculty, students and off-campus constituents.
* Experience with Drupal web systems.

Physical Demands/Working Conditions

* Typical office environment activity.

Work Schedule

* Monday - Friday, 8:30 am - 5:00 pm, with occasional nights and weekends.
* This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.

Salary Information

Level 25

PSU Hiring Ranges

Special Instructions to Applicants

Along with the application, please submit a resume, cover letter and contact information for three (3) professional references. The search will remain open until a suitable candidate pool has been identified.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Oct 12 2022 Eastern Daylight Time

Applications close: