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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Chicago, IL | $37,715 | $18.13 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $79,480 | $38 | - |
| 2 | Customs Consultant | $77,991 | $38 | - |
| 3 | Customer Care Consultant | $69,385 | $33 | - |
| 4 | Telesales Representative | $67,956 | $33 | - |
| 5 | Customer Account Executive | $67,932 | $33 | - |
| 6 | Customer Relationship Specialist | $53,263 | $26 | - |
| 7 | Customer Retention Representative | $52,991 | $25 | - |
| 8 | Consumer Sales Representative | $51,283 | $25 | - |
| 9 | Business Representative | $50,869 | $24 | - |
| 10 | Retention Representative | $50,702 | $24 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Aon | $46,629 | $22 | 11 |
| 2 | Illinois Action for Children | $41,500 | $20 | - |
| 3 | MagnaCare | $40,414 | $19 | 2 |
| 4 | Smart | $40,163 | $19 | - |
| 5 | CareWorks | $39,979 | $19 | - |
| 6 | Sheakley | $39,978 | $19 | - |
| 7 | Abbott & Associates | $39,789 | $19 | - |
| 8 | TPA Inc | $39,642 | $19 | - |
| 9 | CMCS | $39,478 | $19 | - |
| 10 | Benefit Management Group | $39,049 | $19 | - |
| 11 | Corporate Cost Control | $38,632 | $19 | - |
| 12 | A.B. Data | $38,080 | $18 | - |
| 13 | Firm Solutions | $38,001 | $18 | - |
| 14 | Pinnacle Partners | $37,840 | $18 | 1 |
| 15 | Hire Velocity | $37,610 | $18 | - |
| 16 | Action for Children | $37,604 | $18 | 1 |
| 17 | Ceridian | $34,643 | $17 | - |
| 18 | Managed Staffing | $34,505 | $17 | 1 |
| 19 | Professional Employment Solutions | $34,413 | $17 | - |
| 20 | SIRVA Worldwide | $31,585 | $15 | - |