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Computer technician lead skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Robert Rucker,

Robert Rucker

Below we've compiled a list of the most critical computer technician lead skills. We ranked the top skills for computer technician leads based on the percentage of resumes they appeared on. For example, 11.6% of computer technician lead resumes contained technical support as a skill. Continue reading to find out what skills a computer technician lead needs to be successful in the workplace.

15 computer technician lead skills for your resume and career

1. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how computer technician leads use technical support:

Worked in a fast paced retail environment performing computer-related installations and technical support.
Provide desktop and network technical support and solutions for everyday technology needs.

2. Network Printers

Here's how computer technician leads use network printers:

Work with domain accounts, network printers, network credentials, and VOIP phones.
Located restored files installing network printers and setting default printer.

3. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how computer technician leads use troubleshoot:

Performed minor technical repairs daily and troubleshoot laptops/desktops.
Tested troubleshoot, Repaired all types of computers, installed OS, on some project requested from upper management.

4. Computer System

Here's how computer technician leads use computer system:

Developed and executed Computer System Vendor Audit procedures and enterprise system feasibility and product selection studies.
Diagnosed and repaired computer systems for warranty and non-warranty issues.

5. CNC

CNC stands for Computer Numerical Control. It is a subtractive manufacturing technique that usually uses computerized controls and machine tools to strip layers of material from a stock piece.

Here's how computer technician leads use cnc:

Worked with Engineers in rapidly producing new products via CNC machining centers, mills, and lathes.
Devise process in which new products are to be manufactured related to all CNC operations.

6. OS

In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

Here's how computer technician leads use os:

Installed OS's on various types of computers.
Set up and maintained Windows XP / Vista / OS X / Linux client machines.

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7. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how computer technician leads use linux:

Fixed and repaired Windows, Linux and Mac based computers as well as built and sold computers and various other electronics.
Perform Break/Fix and Client PC Software & Hardware support under Intel guidelines for Windows & Linux systems.

8. Laptop Computers

Here's how computer technician leads use laptop computers:

Network Administration - Web design Responsibilities include troubleshooting, refurbishing and repair of desktop and laptop computers.
Troubleshooted, repaired, installed and configured computer peripherals on desktop and laptop computers.

9. WAN

Here's how computer technician leads use wan:

Configure security settings and access permissions for groups and individuals, as well as WAN and LAN routers.
Support and manage corporate LAN and WAN programs.

10. Windows Server

Here's how computer technician leads use windows server:

Assisted in maintaining, monitoring, and co-ordinating work order tracking system (Track-IT for Windows Server 2008).
Connect users to various networks, Unix, Lan Manager, NT and Windows Server 2000/2003.

11. Remote Desktop

Here's how computer technician leads use remote desktop:

Perform diagnosis and repairs over the phone and using remote desktop software for business clients.
Performed remote support via phone, screen sharing, and remote desktop.

12. Workstations

Here's how computer technician leads use workstations:

Installed 250 new workstations in four buildings in 2012; refurbished and redistributed 90 older machines to three elementary schools.
Performed root cause analysis on all hardware issues which included: notepads, laptops, servers, workstations, etc.

13. Mac

A media access control or simply MAC is a network policy that identifies or determines how the data is being transferred in two particular servers through a network cable. The purpose of a MAC protocol is to prevent network or technical issues and simplify transferring the information or data.

Here's how computer technician leads use mac:

Performed Diagnostics, repairs, and hardware and software upgrades and installs on both PC and Mac computers
Provided Windows & Mac support for the faculty, staff and students of the College of Education.

14. Microsoft Windows

Here's how computer technician leads use microsoft windows:

Gained knowledge of repairing and modifying Microsoft Windows based hardware and well as computer manufacturing.
Configure medical computers, software, applications and medical devices along with printers on a Microsoft Windows XP/Windows 7 platform.

15. Computer Repair

Here's how computer technician leads use computer repair:

Completed 200 consumer computer repairs to alleviate backlog store had accumulated.
Managed computer repair and installation of customer owned computers.

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What skills help Computer Technician Leads find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on computer technician lead resumes?

Robert Rucker

Lecturer, Arizona State University

Being articulate/communicative is a real positive - being able to write up a coherent report is a big plus.

What hard/technical skills are most important for computer technician leads?

Robert Rucker

Lecturer, Arizona State University

From step 2, knowing a particular technology very well may not match the employer's needs, so there is a real need to articulate principles (the hard part of education). For example:
1. Need to know how to design and implement ( or contribute to) a 'principled' information base (this is a skill my students encounter routinely)
a. Designing an information system requires knowing multiple levels of analysis and synthesis
- I teach the undergrad and graduate levels of database
( I have been teaching' conceptual level modeling --- using Object role modeling ( this is a layer above ER and relational, and has been underappreciated IMO
b. relational level analysis using SQL
implementational level using T-SQL
c. NoSQL using Couchbase and SQL++ and hence the key-value mode of storage
implementation ( SQL + NoSQL seem essential in this world of federated databases !)
d. Of course, there is the underlying substrate of approaching an info task in the first place!
2. For what it's worth, I also teach big data. Again, finding (understanding) and exemplifying the principles underlying the algorithms and data development is crucial.

What type of skills will young computer technician leads need?

Joshua Davis Ph.D.

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

What soft skills should all computer technician leads possess?

Rania Hussein Ph.D.

Associate Teaching Professor, University of Washington

Being coachable, know how to learn and figure things out, effective communication skills, continuous self-development.

Do you want to know more?

List of computer technician lead skills to add to your resume

The most important skills for a computer technician lead resume and required skills for a computer technician lead to have include:

Technical Support
Network Printers
Troubleshoot
Computer System
CNC
OS
Linux
Laptop Computers
WAN
Windows Server
Remote Desktop
Workstations
Mac
Microsoft Windows
Computer Repair
Peripheral Equipment
Routers

PCS
Software Issues
Windows XP
LAN
Unix
POS
Virus Removal
Software Systems
Computer Software
A+
Apple
Troubleshot
Software Problems
Technical Problems
Software Installation
Data Recovery
Technical Assistance

Technical Issues
Network Issues
Level Troubleshooting
Customer Support
Network Connectivity
Desktop Computers
VPN
Ethernet
TCP/IP
Lotus Notes
Computer Issues
HTML
Autocad
LCD
VoIP

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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