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Concessions supervisor skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical concessions supervisor skills. We ranked the top skills for concessions supervisors based on the percentage of resumes they appeared on. For example, 24.8% of concessions supervisor resumes contained food handling as a skill. Continue reading to find out what skills a concessions supervisor needs to be successful in the workplace.

15 concessions supervisor skills for your resume and career

1. Food Handling

Here's how concessions supervisors use food handling:
  • Follow appropriate safe food handling procedures before, during, and following all events.
  • Oversee multiple food preparation stations to ensure proper food handling and final products.

2. Food Safety

Here's how concessions supervisors use food safety:
  • Monitored food preparation workers to ensure compliance with food safety and sanitation standards.
  • Developed and implemented food safety training.

3. Cash Handling

Here's how concessions supervisors use cash handling:
  • Validated cash transactions and ensured cash handling procedures were documented and enforced.
  • Filled out paperwork: inventory, cash handling, cleanup checklist, alcohol responsibility, clocking in and out employees.

4. Cash Control

Here's how concessions supervisors use cash control:
  • Managed cash control, coordinated schedules and hiring, customer service, bank deposits.
  • Ensured cash control procedures were followed and maintained.

5. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how concessions supervisors use food service:
  • Ensured food service area was checked and cleaned in order to provide a healthy and safe environment to customers and employees.
  • Assisted in the set-up and breakdown of food service locations before and after every shift.

6. Food Quality

Here's how concessions supervisors use food quality:
  • Enforce responsible service of alcoholic beverages, sanitation of product and food quality to ensure compliance is within company procedures.
  • Developed and enforced standards for service, sanitation and product and food quality.

7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how concessions supervisors use customer service:
  • Encourage professional appearance and attitude of supervised workers to ensure optimal customer service is obtained in a fast efficient manner.
  • Worked effectively with not-for-profit groups to ensure inventory control, safe and responsible alcohol service and excellent customer service.

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how concessions supervisors use pos:
  • Check POS and Menu boards to ensure that prices are accurate and all POS are operating properly.
  • Utilized Point of Sale (POS) that generated reports for inventory, cash and credit.

9. Reconciliations

Here's how concessions supervisors use reconciliations:
  • Prepared inventory and financial reports and stand/office reconciliations.
  • Research any cash and inventory discrepancies and perform end of event reconciliations using Quest Enterprise Manager System.

10. Food Preparation

Here's how concessions supervisors use food preparation:
  • Prepare weekly and monthly financial sales reports Fulfilled order requests for inventory and supplies Provided oversight for food preparation
  • Calculated register income and supervised efficiency of food preparation and distribution.

11. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how concessions supervisors use safety procedures:
  • Ensured adherence to health and safety procedures, enforced alcohol policies, counted inventory.
  • Implement safety procedures and proper equipment usage in accordance to our compliance and operational procedures.

12. Cleanliness

Here's how concessions supervisors use cleanliness:
  • Maintain the cleanliness of the concession area and work fast as most concession sales occur 15 minutes prior to show times.
  • Maintained cleanliness of work area with little with complaints from health inspector, that were fixed right away.

13. Culinary

Here's how concessions supervisors use culinary:
  • Contributed culinary support for catered events.
  • Supervised the culinary operation of the Caesars Club located on the Excelsior level of the stadium.

14. Safety Standards

Here's how concessions supervisors use safety standards:
  • Worked closely with Concession Stand Leaders to prepare food according to safety standards.
  • Ensured all staff adhered to all safety standards and procedures.

15. Excellent Guest

Here's how concessions supervisors use excellent guest:
  • Provide excellent guest satisfaction and increase productivity standards by utilizing available resources.
  • Provide excellent guest service whenever assisting a customer.
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List of concessions supervisor skills to add to your resume

Concessions supervisor skills

The most important skills for a concessions supervisor resume and required skills for a concessions supervisor to have include:

  • Food Handling
  • Food Safety
  • Cash Handling
  • Cash Control
  • Food Service
  • Food Quality
  • Customer Service
  • POS
  • Reconciliations
  • Food Preparation
  • Safety Procedures
  • Cleanliness
  • Culinary
  • Safety Standards
  • Excellent Guest
  • Product Inventory
  • Inventory Control
  • Inventory Counts
  • HACCP
  • Guest Complaints
  • Customer Complaints
  • Fine Dining
  • Food Products
  • Athletic Events
  • Football Games
  • Bartending
  • Cash Drawers
  • Inventory Management
  • NFL
  • Garnishing
  • Inventory Sheets
  • NPO
  • Credit Card Transactions
  • Bank Deposits
  • Health Code
  • Customer Issues
  • Food Orders
  • Financial Transactions
  • Non-Profit Organization
  • Cash Registers
  • Customer Relations
  • Customer Inquiries
  • Inventory Reports
  • Stand Sheets
  • Health Standards

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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