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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Farmington, CT | $50,392 | $24.23 |
| 2 | Sacramento, CA | $49,029 | $23.57 |
| 3 | Chicago, IL | $42,225 | $20.30 |
| 4 | Atlanta, GA | $37,442 | $18.00 |
| 5 | Richardson, TX | $37,436 | $18.00 |
| 6 | Waukesha, WI | $35,553 | $17.09 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $122,653 | $59 | - |
| 2 | Customer Liaison | $112,935 | $54 | - |
| 3 | Customer Service Executive | $112,188 | $54 | - |
| 4 | Account Executive/Customer Service | $104,769 | $50 | - |
| 5 | Customer Operations Specialist | $93,442 | $45 | - |
| 6 | Customer Service Consultant | $91,128 | $44 | - |
| 7 | Customer Support Executive | $83,675 | $40 | - |
| 8 | Customer Support Supervisor | $83,365 | $40 | - |
| 9 | Customer Service Analyst | $82,408 | $40 | - |
| 10 | Customer Solutions Specialist | $78,160 | $38 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Brillio | $60,537 | $29 | - |
| 2 | Incedo | $49,642 | $24 | - |
| 3 | OneShield Software | $48,953 | $24 | - |
| 4 | Discoverture | $44,180 | $21 | - |
| 5 | SkyTouch Technology | $43,630 | $21 | - |
| 6 | QSSI | $42,966 | $21 | - |
| 7 | IntraEdge | $42,821 | $21 | - |
| 8 | Prodapt | $42,187 | $20 | - |
| 9 | Fusion Alliance | $41,712 | $20 | - |
| 10 | Transcend Insights | $41,192 | $20 | - |
| 11 | InEight | $40,438 | $19 | - |
| 12 | Sensiple | $39,995 | $19 | - |
| 13 | Icreon | $39,520 | $19 | - |
| 14 | KL Software Technologies | $39,516 | $19 | - |
| 15 | Insurity | $39,492 | $19 | - |
| 16 | Revelex | $38,939 | $19 | - |
| 17 | ChaiOne | $38,690 | $19 | - |
| 18 | Vitalware | $37,466 | $18 | - |
| 19 | ViaTrack Systems | $37,095 | $18 | - |
| 20 | EmpowerMX | $35,597 | $17 | - |