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What is a contact clerk and how to become one

Updated January 8, 2025
2 min read
There is more than meets the eye when it comes to being a contact clerk. For example, did you know that they make an average of $27.14 an hour? That's $56,459 a year! Between 2018 and 2028, the career is expected to grow 0% and produce -5,200 job opportunities across the U.S.
ScoreContact ClerkUS Average
Salary
4.4

Avg. Salary $56,459

Avg. Salary $59,228

Diversity
9.3
Race

American Indian and Alaska Native 0.89%

Asian 5.95%

Black or African American 9.45%

Hispanic or Latino 15.55%

Unknown 4.28%

White 63.88%

Gender

female 72.73%

male 27.27%

Age - 44
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44
Stress level
7.5

Stress level is high

7.1 - high

Complexity level
4.7

Complexity level is intermediate

7 - challenging

Work life balance
7.0

Work life balance is good

6.4 - fair

Key steps to become a contact clerk

  1. Explore contact clerk education requirements

    Most common contact clerk degrees

    High School Diploma

    40.0 %

    Bachelor's

    30.0 %

    Associate

    20.0 %
  2. Start to develop specific contact clerk skills

    SkillsPercentages
    Health Plan44.25%
    Data Entry32.44%
    Multi-Line Phone System23.31%
  3. Complete relevant contact clerk training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New contact clerks learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a contact clerk based on U.S. Bureau of Labor Statistics data and data from real contact clerk resumes.
  4. Research contact clerk duties and responsibilities

    • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
    • Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
    • Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.
  5. Prepare your contact clerk resume

    When your background is strong enough, you can start writing your contact clerk resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a contact clerk resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable contact clerk resume templates

    Build a professional contact clerk resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your contact clerk resume.
    Contact Clerk Resume
    Contact Clerk Resume
    Contact Clerk Resume
    Contact Clerk Resume
    Contact Clerk Resume
    Contact Clerk Resume
    Contact Clerk Resume
    Contact Clerk Resume
    Contact Clerk Resume
  6. Apply for contact clerk jobs

    Now it's time to start searching for a contact clerk job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first contact clerk job

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Average contact clerk salary

The average contact clerk salary in the United States is $56,459 per year or $27 per hour. Contact clerk salaries range between $35,000 and $90,000 per year.

Average contact clerk salary
$56,459 Yearly
$27.14 hourly

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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