Credit counselor job description
Updated March 14, 2024
3 min read
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Example credit counselor requirements on a job description
Credit counselor requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in credit counselor job postings.
Sample credit counselor requirements
- At least a bachelor's degree in finance, accounting or related field
- Proven experience as a credit counselor or a similar role
- Knowledge of financial laws and regulations
- Strong analytical skills to assess client's financial situation
- Excellent communication skills to explain complex financial terms
Sample required credit counselor soft skills
- Empathy and compassion to understand client's financial struggles
- Ability to build trust and establish relationships with clients
- Patience and persistence to work with clients to develop a financial plan
- Flexibility and adaptability to adjust to client's needs
- Attention to detail to ensure accuracy in financial reports and plans
Credit counselor job description example 1
Insight Credit Union credit counselor job description
Insight Credit Union is looking for a skilled c
ollector that will work to preserve Credit Union assets.
The
Credit Counselor
will work to control delinquent loans accounts, collect on delinquent loan payments and/or recover collateral.
This position is located in our Collections Department at:
270 Winding Hollow Blvd.
Winter Springs, FL 32708
Compensation & Benefits:
We offer a competitive
starting rate at $18.00 per hour
. Job offers are subject to our Compensation Policy. All of current open positions are
Full Time
which includes a comprehensive benefits package offering:
Schedule:
Shift includes
40 hours per week
between
Monday -
Friday (8am - 5pm).
Schedule will be based on the needs of the department.
Functions & Responsibilities:
Experience:
One year to three years of similar or related experience.
Education:
A high school education or GED.
Interpersonal Skills:
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to talk or hear. This is a largely sedentary role, however some filing is required. This would require the ability to lift files, open filing cabinets and bending as necessary.
Work Environment:
This job operates in a clerical, office setting. This role routinely uses standard office equipment.
Insight Credit Union is an EO Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
ollector that will work to preserve Credit Union assets.
The
Credit Counselor
will work to control delinquent loans accounts, collect on delinquent loan payments and/or recover collateral.
This position is located in our Collections Department at:
270 Winding Hollow Blvd.
Winter Springs, FL 32708
Compensation & Benefits:
We offer a competitive
starting rate at $18.00 per hour
. Job offers are subject to our Compensation Policy. All of current open positions are
Full Time
which includes a comprehensive benefits package offering:
- Medical, Dental, Vision
- Free and Voluntary Life and Disability Insurance
- Pet Insurance
- 401K with match up and 100% vested
- Paid Time Off
- Birthdays Off
- Tuition Reimbursement
Schedule:
Shift includes
40 hours per week
between
Monday -
Friday (8am - 5pm).
Schedule will be based on the needs of the department.
Functions & Responsibilities:
- Contacts delinquent accounts by phone and mail; takes appropriate action to bring current.
- Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful.
- Maintains accurate files and reports on all collections activity.
- Informs management of loan underwriting contributing to delinquent/charged-off loans.
- Performs other job related duties as assigned.
Experience:
One year to three years of similar or related experience.
Education:
A high school education or GED.
Interpersonal Skills:
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to talk or hear. This is a largely sedentary role, however some filing is required. This would require the ability to lift files, open filing cabinets and bending as necessary.
Work Environment:
This job operates in a clerical, office setting. This role routinely uses standard office equipment.
Insight Credit Union is an EO Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
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Updated March 14, 2024
Updated March 14, 2024