Customer operations specialist demographics and statistics in the US
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Customer operations specialist demographics by:
Customer operations specialist gender statistics
59.4% of customer operations specialists are women and 40.6% of customer operations specialists are men.
- Female, 59.4%
- Male, 40.6%
Customer operations specialist gender ratio
| Gender | Percentages |
|---|---|
| Female | 59.4% |
| Male | 40.6% |
Customer operations specialist gender pay gap
Women earn 88¢ for every $1 earned by men
Male income
$37,246
Female income
$32,923
Customer operations specialist gender ratio over time
This data breaks down the percentage of men and women in customer operations specialist positions over time. Currently, 59.4% of customer operations specialists are female.
Customer operations specialist gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 33.36% | 66.64% |
| 2011 | 32.37% | 67.63% |
| 2012 | 33.82% | 66.18% |
| 2013 | 35.62% | 64.38% |
| 2014 | 33.81% | 66.19% |
| 2015 | 37.33% | 62.67% |
| 2016 | 35.58% | 64.42% |
| 2017 | 36.49% | 63.51% |
| 2018 | 44.64% | 55.36% |
| 2019 | 42.58% | 57.42% |
| 2020 | 43.90% | 56.10% |
| 2021 | 40.63% | 59.37% |
Customer operations specialist related jobs gender ratio
We compared customer operations specialists with similar job titles to see how gender ratios vary. As you can see, timber buyer and chief estimator have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Wedding Coordinator | 9% | 91% |
| Conference Planning Manager | 9% | 91% |
| Human Resources Administrative Assistant | 9% | 91% |
| Customer Operations Specialist | 41% | 59% |
| Electronic Security Specialist | 94% | 6% |
| Chief Estimator | 95% | 5% |
| Timber Buyer | 97% | 3% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer operations specialist demographics by race
The most common ethnicity among customer operations specialists is White, which makes up 70.4% of all customer operations specialists. Comparatively, 9.4% of customer operations specialists are Hispanic or Latino and 8.8% of customer operations specialists are Asian.
- White, 70.4%
- Hispanic or Latino, 9.4%
- Asian, 8.8%
- Black or African American, 6.4%
- Unknown, 4.6%
- American Indian and Alaska Native, 0.4%
Customer operations specialist race
| Customer operations specialist race | Percentages |
|---|---|
| White | 70.4% |
| Hispanic or Latino | 9.4% |
| Asian | 8.8% |
| Black or African American | 6.4% |
| Unknown | 4.6% |
| American Indian and Alaska Native | 0.4% |
Customer operations specialist race and ethnicity over time
See how customer operations specialist racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer operations specialist race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 71.64% | 9.14% | 7.50% | 9.18% |
| 2011 | 71.90% | 8.69% | 7.23% | 8.97% |
| 2012 | 69.84% | 10.88% | 7.75% | 9.10% |
| 2013 | 71.15% | 8.71% | 8.65% | 9.21% |
| 2014 | 70.05% | 9.83% | 9.19% | 8.22% |
| 2015 | 70.53% | 8.82% | 8.99% | 9.05% |
| 2016 | 70.07% | 8.42% | 8.90% | 9.52% |
| 2017 | 70.11% | 8.43% | 9.91% | 9.28% |
| 2018 | 74.70% | 6.12% | 8.75% | 7.78% |
| 2019 | 73.89% | 6.53% | 8.10% | 8.69% |
| 2020 | 71.54% | 6.02% | 8.75% | 8.96% |
| 2021 | 70.43% | 6.36% | 8.83% | 9.39% |
Customer operations specialist wage gap by race
According to our data, asian customer operations specialists have the highest average salary compared to other ethnicities. Hispanic or latino customer operations specialists have the lowest average salary at $35,250.
| Ethnicity | Salary |
|---|---|
| Unknown | $37,311 |
| White | $37,136 |
| Black or African American | $35,400 |
| Asian | $41,458 |
| Hispanic or Latino | $35,250 |
Average customer operations specialist age
See how the average age of customer operations specialists varies based on ethnicity and gender.
Male
Female
Customer operations specialist age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 46 | 46 |
| Unknown | 44 | 43 |
| Asian | 42 | 41 |
| Hispanic or Latino | 40 | 40 |
| White | 44 | 43 |
| American Indian and Alaska Native | 52 | 48.5 |
Customer operations specialist age breakdown
The average age of customer operations specialists is 40+ years years old, representing 61% of the customer operations specialist population.
Customer operations specialist age breakdown
| Customer Operations Specialist Years | Percentages |
|---|---|
| 40+ years | 61% |
| 30-40 years | 29% |
| 20-30 years | 9% |
Customer operations specialist educational attainment
The most common degree for customer operations specialists is bachelor's degree, with 57% of customer operations specialists earning that degree. The second and third most common degree levels are associate degree degree at 19% and associate degree degree at 13%.
- Bachelor's, 57%
- Associate, 19%
- High School Diploma, 13%
- Master's, 5%
- Other Degrees, 6%
Customer operations specialists by degree level
| Customer operations specialist degree | Percentages |
|---|---|
| Bachelor's | 57% |
| Associate | 19% |
| High School Diploma | 13% |
| Master's | 5% |
| Other Degrees | 6% |
Customer operations specialist jobs you might like
Customer operations specialist wage gap by degree level
According to the data, customer operations specialists with a Doctorate degree earn more than those without, at $48,225 annually. With a Master's degree, customer operations specialists earn a median annual income of $46,883 compared to $40,051 for customer operations specialists with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $46,883 |
| Bachelor's Degree | $40,051 |
| Doctorate Degree | $48,225 |
| Some College/ Associate Degree | $31,845 |
Customer operations specialist employment statistics
Most customer operations specialists work for a private in the technology industry.
Company size where customer operations specialists work
Below, you can see the size of companies where customer operations specialists work.
Customer operations specialist jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 9% |
| 100 - 500 employees | 16% |
| 500 - 1,000 employees | 7% |
| 1,000 - 10,000 employees | 27% |
| > 10,000 employees | 37% |
Customer operations specialist jobs by company type
Employees with the customer operations specialist job title have their preferences when it comes to working for a company. For instance, most customer operations specialists prefer to work at private companies over public companies.
Customer operations specialist jobs by sector
| Company type | Percentages |
|---|---|
| Education | 1% |
| Public | 48% |
| Private | 50% |
| Government | 0% |
Customer operations specialist jobs by industry
The most common industries for customer operations specialists are technology, finance and manufacturing.
Customer operations specialist industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 20% |
| Technology | 11% |
| Finance | 9% |
| Manufacturing | 8% |
| Retail | 6% |
| Professional | 6% |
| Telecommunication | 6% |
| Media | 4% |
| Health Care | 4% |
| Internet | 3% |
| Transportation | 3% |
| Hospitality | 3% |
| Energy | 3% |
| Start-up | 3% |
| Non Profits | 2% |
| Pharmaceutical | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Construction | 1% |
| Agriculture | 1% |
| Insurance | 1% |
| Real Estate | 1% |
| Education | 1% |
Customer operations specialist turnover and employment statistics
Customer operations specialist unemployment rate over time
The unemployment rate for customer operations specialists between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer operations specialist unemployment rate by year
| Year | Customer operations specialist unemployment rate |
|---|---|
| 2010 | 5.91% |
| 2011 | 6.00% |
| 2012 | 5.43% |
| 2013 | 4.38% |
| 2014 | 4.31% |
| 2015 | 3.33% |
| 2016 | 3.41% |
| 2017 | 3.61% |
| 2018 | 2.68% |
| 2019 | 2.51% |
| 2020 | 3.52% |
| 2021 | 3.70% |
Average customer operations specialist tenure
The average customer operations specialist stays at their job for 1-2 years, based on the 1,122 customer operations specialists resumes in Zippia's database.
Customer operations specialist tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 25% |
| 1-2 years | 33% |
| 3-4 years | 15% |
| 5-7 years | 13% |
| 8-10 years | 5% |
| 11+ years | 8% |
Customer operations specialist LGBT ratio compared to similar jobs
Review the percent of customer operations specialists that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Estimating Assistant | 4.41% | 18,548 |
| Global Logistics Analyst | 8.65% | 71,925 |
| Contract Technical Recruiter | 8.93% | 99,403 |
| Social Media Marketing Assistant | 10.00% | 103,981 |
| Customer Operations Specialist | 11.05% | - |
| Bank Compliance Officer | 11.64% | 73,819 |
| Donor Relations Officer | 19.25% | 66,923 |
Similar customer operations specialist jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Estimating Assistant | 4.41% | 18,548 |
| Global Logistics Analyst | 8.65% | 71,925 |
| Contract Technical Recruiter | 8.93% | 99,403 |
| Social Media Marketing Assistant | 10.00% | 103,981 |
| Bank Compliance Officer | 11.64% | 73,819 |
| Donor Relations Officer | 19.25% | 66,923 |
Foreign languages spoken by customer operations specialists
The most common foreign language among customer operations specialists is Spanish at 51.4%. The second-most popular foreign language spoken is Japanese at 5.7% and French is the third-most popular at 5.7%.
- Spanish, 51.4%
- Japanese, 5.7%
- French, 5.7%
- Carrier, 5.7%
- Italian, 5.7%
- Other, 25.8%
Customer operations specialist languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 51.4% |
| Japanese | 5.7% |
| French | 5.7% |
| Carrier | 5.7% |
| Italian | 5.7% |
| Other | 25.8% |
