Customer Relations Associate Education Requirements And Courses

Customer relations associate education requirements

Updated January 8, 2025

2 min read

Usually, customer relations associates don't need a college education. The most common degree for customer relations associates is bachelor's degree with 57% graduates, with only 17% customer relations associate graduates earning associate degree. Customer relations associates who decided to graduate from college often finish University of Phoenix or University of Nebraska - Kearney. Some good skills to have in this position include customer relations, processing orders and problem resolution.

What education do you need to become a customer relations associate?

What degree do you need to be a customer relations associate?

The most common degree for customer relations associates is bachelor's degree, with 57% of customer relations associates earning that degree. The second and third most common degree levels are associate degree degree at 17% and associate degree degree at 12%.

Bachelor's, 57%

Associate, 17%

High School Diploma, 12%

Master's, 7%

Other Degrees, 7%

What should I major in to become a customer relations associate?

You should major in business to become a customer relations associate. 31% of customer relations associates major in business. Other common majors for a customer relations associate include communication and psychology.

Business, 31%

Communication, 8%

Psychology, 6%

Marketing, 5%

Other Majors, 50%

Best majors for customer relations associates

Rank	Major	Percentages
1	Business	30.6%
2	Communication	7.6%
3	Psychology	6.3%
4	Marketing	5.3%
5	Accounting	5.3%

Show more common customer relations associate majors

20 best online courses for customer relations associates

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1. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

2. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

3. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

4. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

5. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

6. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

7. Brilliant Customer Service: How to Impress your Customers!

4.7

(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

8. Customer Service: 6 Keys To Exceptional Customer Service

4.6

(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

9. Customer Service Fundamentals: Putting People First

4.4

(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

10. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

11. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

12. Customer Service Training: Dealing with Difficult Customers

4.5

(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

13. Dealing With Angry Customers

4.3

(254)

Skills and Techniques for Handling Most Customer Situations...

14. Business Communication Skills: Handling Clients & Customers

4.4

(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

15. Outstanding Customer Service - The Ultimate Guide!

4.5

(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

16. Customer Service: Keep 'em coming back!

4.5

(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

17. Fundamentals of Logistics, Supply Chain & Customer Service

4.5

(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

18. Your Customer Service Toolbox: Best Practices for Beginners

4.5

(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

19. Customer Service Success: Take Your Skills to the Next Level

4.5

(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

20. Customer Retention: Maximise Your Profits

4.6

(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

Average customer relations associate salary by education level

According to our data, customer relations associates with a Master's degree earn the highest average salary, at $42,631 annually. Customer relations associates with a Bachelor's degree earn an average annual salary of $40,741.

Customer relations associate education level	Customer relations associate salary
Master's Degree	$42,631
High School Diploma or Less	$35,268
Bachelor's Degree	$40,741
Some College/ Associate Degree	$36,671