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Kenna Security jobs in New York, NY - 16604 jobs

  • Director of Customer Success, Key Accounts

    Darktrace 3.7company rating

    Darktrace job in New York, NY

    Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit ************************* Job Description: As Director of the Key Account Customer Success team, you will lead and develop a high-performing group of Customer Success professionals focused on the company's most strategic and high-value accounts. You will be responsible for driving measurable outcomes in customer retention, expansion, and satisfaction, ensuring a seamless and value-driven customer journey from onboarding through renewal. In this senior leadership role, you will serve as a strategic partner and advocate for the customer, representing their voice across internal stakeholders and influencing cross-functional priorities. You will collaborate closely with partners in Professional Services, Sales, Success Engineering, Support, and Channel to deliver consistent, exceptional customer experiences and outcomes. This role is ideal for a confident, strategic leader who thrives in complex environments, is comfortable engaging with executive stakeholders, and is passionate about building, growing, and supporting high-performing teams that deliver exceptional results. Key Responsibilities: Leadership & Strategy Lead, develop, and inspire the Key Account Customer Success team to exceed retention, growth, and activation targets across accounts under your leadership. Define and execute a scalable strategy for strategic account success, aligned with global Customer Success goals. Build and maintain trusted relationships with senior stakeholders, acting as a strategic advisor. Influence internal strategy by representing the needs and opportunities of accounts under your leadership. People Management & Development Foster a culture of accountability, ownership, and continuous improvement. Build, grow, and support a high-performing team by coaching members to operate at an executive level and managing performance effectively. Develop team members through coaching and growth opportunities, while building talent pipelines and succession plans for long-term success. Operational Excellence Monitor and analyze key metrics such as churn, Net Revenue Retention (NRR), product adoption, and customer health across strategic accounts. Proactively identify risks and opportunities, driving actions to prevent churn and maximize value realization. Develop, implement, and continuously improve Customer Success playbooks and scalable processes. Ensure consistent usage of tools (e.g., Salesforce, Gainsight) to track and manage account health and engagement. Customer Advocacy & Engagement Join executive-level customer meetings to support strategic planning, manage potential risks, and reinforce value. Act as a senior escalation point for complex customer issues, coordinating cross-functional resolution with urgency and care. Champion the voice of the customer internally, driving product and process improvements based on feedback. Cross-Functional Collaboration Partner closely with Professional Services, Sales, Success Engineering, Support, Product, and Channel teams to deliver a unified customer experience. Act as a bridge between account needs and global initiatives, ensuring alignment and prioritization. Collaborate with internal stakeholders to co-create solutions that deliver customer success and business growth. Tools & Product Experience Proficiency with Customer Success and CRM platforms such as Gainsight, Salesforce, or similar. Experience using analytics and reporting tools to monitor customer health and drive insights. Ability to rapidly learn and maintain a strong working knowledge of the company's solutions, and effectively communicate their value to customers and teams. Familiarity with support, collaboration, and communication tools used to deliver customer outcomes. Candidate Requirements: We're seeking a proven leader with a strong track record in Customer Success, particularly in managing strategic, global, and enterprise-level accounts-including Fortune 100 customers. The ideal candidate will bring experience in Cybersecurity, with a demonstrated ability to lead customer onboarding, accelerate time-to-value, and drive measurable customer satisfaction. This leader will excel at demonstrating solution value, fostering success for both customers and internal teams, and ensuring clients realize the full benefit of their investment. Key Capabilities Include: Proven ability to build, grow, and support high-performing teams focused on strategic and enterprise account management. Background in Cybersecurity and experience working with global or Fortune 100 accounts. Strong executive presence with the ability to build trusted relationships with senior customer stakeholders. Demonstrated success in customer retention, value delivery, and advocacy. Expertise in risk management and mitigation for customer accounts. Experience building and implementing Customer Success playbooks and scalable processes. Deep understanding of customer health metrics and operational excellence. Salary: $200k base (DOE and location) + commission Benefits: 100% medical, dental and vision insurance, plus dependents Paid parental leave Pet insurance Discount Life insurance Commuter benefits 401(k) Employee Assistance Program
    $200k yearly Auto-Apply 60d+ ago
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  • HR Generalist

    Darktrace 3.7company rating

    Darktrace job in New York, NY

    Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit ************************* Job Description: Our global People team (Human Resources) spans the Americas (AMS), Europe, Middle East & Africa (EMEA), and Asia-Pacific (APAC). We are committed to balancing the needs of our employees and the business by fostering strong relationships with both employees and managers, and partnering to achieve shared business goals. We are seeking an experienced HR Generalist to join our collaborative and supportive HR team. In this role, you will serve as a primary HR point of contact for employees across AMS, responding to inquiries through our HR ticketing system. Additionally, you will play a key role in identifying opportunities to enhance existing processes, systems, and tools to meet evolving business needs and improve efficiency. This position will be based in one of our U.S. offices-New York, Dallas, or Los Angeles-and will support all people-related matters across AMS, which currently includes operations in the United States, Canada, Mexico, Colombia, and Brazil. Responsibilities: HRIS & Data Accuracy- Maintain employee records in Workday, ensuring accuracy, compliance, and confidentiality. Payroll Support -Cross-check payroll on a semi-monthly basis for accuracy. Policy Coaching & Compliance - Provide coaching on People Operations policies and assist with ISO audits to ensure compliance. General HR Administration -Handle administrative tasks such as preparing and sending documents to employees and stakeholders. Leave & Immigration Support -Assist with leave of absence processes and provide support for immigration and visa-related matters. Onboarding & Offboarding - Manage end-to-end onboarding processes from Talent Acquisition hand-off through post-first-day experience, and oversee offboarding including exit interviews and reporting trends. Performance Monitoring -Track performance improvement plans and escalate potential issues as needed. Employee Relations Guidance -Advise and support managers on employee relations issues including conduct, capability, grievances, disciplinary actions, and absence management. Stakeholder Relationship Management -Build and maintain strong relationships with managers and key business stakeholders. HR Projects & Communications - Support the rollout of HR initiatives, projects, and internal communications. Requirements SHRM-CP or HRCI certification (or actively working toward certification) Minimum 4+ years of experience in the HR field Advanced understanding of U.S. employment law Experience with Workday HRIS and end-to-end business processes Strong communication and interpersonal skills, with cultural awareness and high ethical standards Demonstrated approachability and professionalism Ability to maintain discretion and confidentiality at all times Strong critical thinking, integrity, and accountability Previous experience handling employee relations casework Flexible and adaptable when managing stakeholders and changing priorities Skilled at managing multiple priorities and keeping all parties informed Ability to work independently and collaboratively within a team Comfortable working in a fast-paced environment and responding to shifting priorities. Willing to report to local office 2-days a week. Salary range between $80,000-$95,000 based on experience and location. Preferred Qualifications (Nice to Have) Experience working across multiple AMS countries - Canada, Mexico, Colombia, Brazil. Experience working with EOR (Deel) Experience working towards SOX compliance Benefits: 100% medical, dental and vision insurance, plus dependents Paid parental leave Pet insurance Discount Life insurance Commuter benefits 401(k) Employee Assistance Program
    $80k-95k yearly Auto-Apply 4d ago
  • Lead AI Agentic Engineer - Self-Healing IT Automation

    Docusign, Inc. 4.4company rating

    San Francisco, CA job

    A leading technology company in San Francisco is seeking an experienced Lead AI Agentic Engineer to define the technical vision for autonomous IT operations. This role involves architecting scalable AI solutions and collaborating with cross-functional teams to strengthen security and improve employee experience. Ideal candidates will have significant experience in AI/ML and a passion for innovation. #J-18808-Ljbffr
    $116k-173k yearly est. 5d ago
  • Senior GTM Strategy & Planning Executive

    Klaviyo Inc. 4.2company rating

    San Francisco, CA job

    A leading technology company in San Francisco is seeking a Senior Director of GTM Strategy & Planning to drive growth and operational excellence across product lines. The ideal candidate will have over 15 years of experience in GTM strategy and revenue operations, demonstrating leadership and analytical skills. This role involves collaborating with senior leaders to develop an integrated GTM strategy and manage business operating cadences. The position offers a competitive salary range from $236,000 to $354,000 USD. #J-18808-Ljbffr
    $108k-179k yearly est. 3d ago
  • Deliverability Strategy Lead - People & Performance

    Klaviyo Inc. 4.2company rating

    San Francisco, CA job

    A leading technology company seeks a Manager, Deliverability Strategy to ensure operational excellence and individual contributor development. The role focuses on people leadership, performance management, and effective service delivery. Candidates should have strong email deliverability knowledge, customer service orientation, and proven experience in developing teams. The position offers a competitive salary between $144,000 and $216,000 in the United States, emphasizing a collaborative work environment and employee development. #J-18808-Ljbffr
    $144k-216k yearly 2d ago
  • Head of Hardware Product - Family OS & Consumer Electronics

    Skylight 4.2company rating

    Los Angeles, CA job

    A fast-growing technology company in San Francisco is seeking a Hardware Product Manager to lead its dedicated hardware team. The candidate will own the hardware roadmap for Calendar & Frame and build an accessory roadmap to enhance Skylight products. Ideal candidates will have 10+ years of product management experience and 5+ years in consumer electronics. Competitive compensation includes salary plus equity, 401K matching, wellness budgets, unlimited PTO, and health plans. #J-18808-Ljbffr
    $64k-111k yearly est. 4d ago
  • Lean Formalization Expert for Mathematics & Proofs

    Labelbox 4.3company rating

    San Francisco, CA job

    A leading technology firm is seeking a Mathematical Formalization Specialist to translate informal mathematical proofs into formal verifications using Lean. This role requires a Master's degree in Mathematics or a related field, hands-on experience with proof assistants, and a strong foundation in rigorous proof writing. Collaborating with researchers, you will analyze proofs and develop formalization strategies at the frontier of formal verification. This position offers an hourly rate between $50 and $150. #J-18808-Ljbffr
    $50-150 hourly 3d ago
  • VP of Engineering: AI-Native Platform Architect

    Ring Inc. 4.5company rating

    San Francisco, CA job

    A leading tech company in San Francisco is seeking a VP of Engineering to lead architectural design and foster AI-native development practices. This role demands strong expertise in complex system architectures and a passion for mentoring engineering talent. The ideal candidate will implement innovative solutions, driving the integration of AI in workflows while managing a high-performing team to achieve strategic goals. This position offers the opportunity to significantly influence the future of platform engineering. #J-18808-Ljbffr
    $151k-251k yearly est. 3d ago
  • Senior GTM Incentive Design Lead

    Klaviyo Inc. 4.2company rating

    San Francisco, CA job

    A technology company is seeking a Senior Manager of GTM Incentive Compensation Design in San Francisco, California. The role focuses on creating incentive programs that align with strategic goals. Candidates should have 7+ years in Sales Compensation within SaaS or technology sectors, and experience with AI and analytics. The position offers a base salary range from $152,000 to $228,000, and involves leading cross-functional partnerships and continuous program improvement. #J-18808-Ljbffr
    $152k-228k yearly 4d ago
  • Federal Customer Success Engineer Lead

    Darktrace 3.7company rating

    Darktrace job in New York, NY

    Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit ************************* : Darktrace Federal Inc. is headquartered in Arlington, Virginia and is a U.S.-based affiliate of Darktrace. It was founded with the mission of providing cyber resilience and defense to U.S. Government entities, and received FedRamp HIGH ATO in the spring of 2025 . Job Description: Darktrace Federal is looking for an experienced Customer Success Engineer to support our rapidly growing client portfolio. This individual will need both strong technical and client facing acumen as well as leadership experience, and the vision to grow the Federal CSE program over time. Initially this individual will be an army of one, serving as the strategic post-sales technical lead while also defining the Federal CSE program and procedures. As the business grows, they may transition from a player to a player/coach, to coach, building out the appropriate Federal CSE team. This individual will be instrumental to the success of implementation, rollout and deployment maintenance, using their in-depth knowledge of Darktrace to achieve significant account growth and retention. The products for which they will be responsible are Cyber AI Mission Defense (CAMD-this is DETECT & RESPOND for both IT and OT rolled into one product), Cyber AI Email Protection (CAEP-the Darktrace/Email product), and Forensic Investigation & Analysis (FAI-private cloud deployment only, not the SaaS version). They will also be key in defining the post-sales CX experience, assisting with program implementation, procedures, and as growth requires, lead the expansion of the Federal CSE team. This individual needs to be passionate about problem solving, leverage excellent communication and collaboration skills, and be dedicated to supporting the Mission of protecting Federal entities. Job Responsibilities Be the primary technical point of contact for the portfolio of strategic Federal accounts. Ensure the smooth and accurate deployment and rollout of all Darktrace Federal Products, and the subsequent maintenance of those deployments. Of note, these accounts will be exclusively No Call Home. Deep Darktrace knowledge is essential to be effective in these environments. Work closely with Sales, CS Lead & Analyst on account strategy and project completion through onboarding, maintenance and renewal phases. Remain in close alignment with the Darktrace Holdings CSE team for best practices, innovation and updates. Advise and document on Federal CSE best practices Assist with responses to RFIs and RFPs. Ability to assist with-or openness to learning-basic installation and configuration. Travel, sometimes last minute, will be required to support the Federal portfolio. Qualifications & Experience: 3+ years of Darktrace CT/SE/CSE Experience; in-depth technical knowledge of Darktrace OR extensive SE/CSE/Engineering experience within the Federal space. 1-2+ years of management experience preferred. Track record of complex technical problem solving. SE/CSEs with Darktrace CIE/CE experience encouraged to apply. Exceptional communication, project management and presentation skills Strong knowledge of both on-premise and Cloud networking (AWS & Azure) Customer-centric mindset with a customized approach Cybersecurity industry experience preferred, especially within the Federal space Security Clearance: You must be a U.S. Citizen and be eligible to get a U.S. government security clearance. Possession of an active Secret or Top-Secret security clearance is a plus. Benefits: 100% medical, dental and vision insurance, plus dependents Paid parental leave Pet insurance Discount Life insurance Commuter benefits 401(k) Employee Assistance Program
    $88k-123k yearly est. Auto-Apply 9d ago
  • IT Operations Manager

    Speak 3.7company rating

    San Francisco, CA job

    About us Our mission is to reinvent the way people learn, starting with language. Learning a language can change a life by opening doors to new cultures, careers, and communities. Two billion people around the world are actively trying to learn a language, but the best way to learn (one-on-one tutoring) is hard to access at scale and hasn't been meaningfully improved in decades. Speak is building a human-level, AI-powered tutor in your pocket: a conversation-first experience that lets learners actually speak, get instant feedback, and progress through carefully designed lessons. The result is a complete path from beginner to confident speaker across multiple languages. Speak first launched in South Korea in 2019, where Speak has now become the number one language learning app, and we now serve learners across many markets and 15+ languages. Speak is one of the world's leading AI companies, with over $150m raised in venture investment from OpenAI, Accel, Founders Fund, Khosla Ventures, and more, with a distributed team across San Francisco, Seoul, Tokyo, Taipei, and Ljubljana. About the role Our team is growing and we're looking for a founding IT Operations Manager to join Speak. Our HQ is in SF, but we're globally distributed with offices in Korea, Japan, and Taiwan. As the first hire in this function, you'll take on a pivotal role in building and improving our company's IT infrastructure and day-to-day operations, with a focus on security, efficiency, and scalability. You'll be the first point of contact for technical support. You'll architect solutions that ensure everything runs smoothly. You'll also have the opportunity to drive our IT strategy and roadmap, including tool selection, implementation, and best practices. You'll collaborate with teams, including People Operations, Engineering, and Finance, to create a seamless tech ecosystem and deliver exceptional operational support. Speak has a strong in-office culture and our hub-based employees work from the office three days a week. You must be based in San Francisco. What you'll be doing Day-to-day IT Operations Support all of Speak's internal IT needs from troubleshooting user issues to optimizing device management. Manage our core IT infrastructure (e.g., SSO, Google Workspace, Kandji), ensuring our teams have the tools and environments they need. Manage all global on/offboarding processes related to applications and tools. Set up and maintain A/V for conference rooms and collaboration spaces in SF HQ, and provide remote support for non-US offices. Manage and maintain asset inventory of hardware and software, including procurement. Operate & Evolve Our IT Security Program Implement and monitor security controls, identify potential threats, and respond to incidents. Manage vendor security assessments and third-party risk management. Design and deliver security awareness training, including phishing simulations. Champion Data Privacy & Compliance Manage the implementation of data privacy policies and compliance frameworks (e.g., SOC 2, ISO 27001, GDPR). Support incident response planning, disaster recovery, and business continuity initiatives. Build & Automate Internal Tools Optimize workflow processes across the organization, driving efficiency so our teams can move faster. Develop and implement custom software solutions, scripts, and integrations to automate repetitive tasks and create leverage for the organization. Drive Cross-Functional Collaboration Partner with teams across the business to align IT priorities with broader business objectives. Translate technical complexities into clear, actionable insights for non-technical stakeholders. Qualifications If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team. You have at least 5 years of hands-on experience in IT Operations, including systems administration and security operations; You have a deep understanding of SSO, SAML, SCIM and third-party application integration; You're experienced with mac OS management; You understand MDM practices, solutions, and security protocols; You have knowledge of security frameworks (SOC 2) and compliance processes; You're proficient in troubleshooting technical issues and providing remote support; You're a clear communicator, both verbal and written; You're able and willing to work from the SF HQ three days a week (and up to five when needed); You are an expert AI user (ChatGPT, Claude, etc). Bonus points: You've worked in a start-up environment You have experience working in a globally distributed workforce Who you are Initiative and Resourcefulness. When you see an issue, you jump in and fix it. When you don't know where to start, you lean on your intuition and judgment and just start somewhere. You work independently to achieve your goals and pull in other members of the team when necessary. You are resourceful in finding answers and solutions on your own whenever possible because that is how you learn and grow. Continuous improvement: You're always looking for ways to make things run smoother, faster, and with fewer manual steps. If something feels repetitive or inefficient, you don't just accept it - you look for a way to automate or improve it. You view every recurring ticket or process as a chance to level up how the team operates, and you take pride in building systems that scale. Customer Service: You approach every interaction with empathy, reliability, and a deep desire to help. You understand that for many people, tech issues are frustrating and disruptive, and your reliability and clear communication turns those moments into positive experiences. You don't just fix the problem; you make the person feel supported throughout the process. Why work at Speak Join a fantastic, tight-knit team at the right time:we're growing very quickly, we've most recently raised our Series C from some of the top investors in the valley, and we've achieved product-market fit in our initial markets. You'd join at a magical time when a single person could significantly change the course of the company. Do your life's work with people you'll love working with:we care strongly about our craft and want every person at Speak to feel like they're growing every day. We believe in the idea that working with people you both enjoy and have respect for makes everything better. We hire thoughtfully and only work with people we admire deeply. Global in nature:We're live in over 40 countries and launching in a number of new markets soon. We have dedicated offices in San Francisco, Ljubljana, Seoul, and Tokyo, and you'll have the opportunity to talk to users in each of these regions on a regular basis as well as travel. Impact people's lives in a major way:Learning a language is one of the single most life-changing skills one can learn, and right now 99% of people never achieve their goal because the process is broken. We're helping millions of people achieve their goals and improve their lives. Speak does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #J-18808-Ljbffr
    $127k-178k yearly est. 1d ago
  • Director - Controls Software

    Ring Inc. 4.5company rating

    Menlo Park, CA job

    Mainspring Energy is revolutionizing power generation with the world's most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless reaction with near-zero NOx emissions. Backed by top-tier investors including Khosla Ventures, Bill Gates, American Electric Power, Lightrock, and General Catalyst Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we're quickly scaling for international expansion. Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we're hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers. We are looking to build relationships with people who share our values: Pragmatic Optimism. Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth. Excellence without Ego. We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors. Proactive Collaboration. The integration and cross-disciplinary nature of Mainspring's business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers. More information can be found at ************************ The Linear Generator is a next-generation energy system where the control layer must seamlessly integrate and manage multiple interdependent physical domains. Your technical leadership will be crucial for the modeling, simulation, and control of its dynamics, which encompass mechanical, electrical, fluid, thermal, and thermodynamic processes. In this role, you will manage and mentor a team of engineers responsible for the machine's behavior and performance. You will drive a technical strategy that prioritizes model-based design and high-fidelity simulation, ensuring robust performance before algorithms reach hardware. Responsibilities Team Leadership: Manage, mentor, and grow a team of world class engineers across domains from dynamics and automation to power and reaction control. Technical Strategy: Drive a “simulation-first” development culture. Oversee the creation of plant models and control strategies, ensuring designs are validated in simulation (MIL/SIL) prior to software implementation. Architecture & Oversight: Provide technical guidance on control architectures, ensuring the mathematical models and control logic are sound, robust, and well-specified. Cross-Functional Alignment: Collaborate with Product and Program Management to roadmap features. You will assess technical feasibility and ensure the team delivers validated specifications that meet product requirements. Process Excellence: Establish workflows for algorithm development, including design reviews, requirements traceability, and validation plans. Reliability & Diagnostics: Oversee the development of diagnostics and fail-safes to ensure the generator operates autonomously and safely in the field. Qualifications Leadership: Multiple years of experience leading and growing high-performance engineering teams. Technical Depth: Strong background in control theory (linear and nonlinear), system dynamics, and signal processing. Comfortable reviewing block diagrams, simulation results, and technical specifications. Simulation Expertise: Demonstrated experience with Model-Based Design (MBD) workflows and simulation tools (MATLAB/Simulink, Python, etc.). Systems Mindset: Ability to understand complex interactions in electromechanical machines involving sensors, actuators, and thermal/fluid dynamics. Education: BS or MS in mechanical, electrical, or systems engineering (or equivalent experience). $212,000 - $250,000 a year This position is onsite at our Menlo Park HQ. The salary will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee. Along with the base salary, Mainspring offers pre-IPO stock options + benefits. Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don't meet all posted requirements for a particular role, we'd still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background. In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge. #J-18808-Ljbffr
    $212k-250k yearly 1d ago
  • Expression of Interest - East Coast Sales Leader

    Darktrace 3.7company rating

    Darktrace job in New York, NY

    Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit ************************* Job Description: Please note, we do not currently have any open positions. We are eager to expand our network to Sales Leaders on the East coast who are interested in joining Darktrace in the future. Interested in dynamic Sales leader to manage a high-performing sales team within a defined region. Would be responsible for driving revenue growth, developing strategic sales plans, and fostering strong client relationships. The ideal candidate will be a skilled coach and mentor, capable of inspiring their team to exceed performance goals while maintaining operational excellence. Key Responsibilities: Lead a team of 8-10 Account Executives across the full sales cycle. Develop and execute regional sales strategies to achieve revenue targets. Optimize team performance through effective processes and resource management. Solve challenges creatively and guide the team through complex sales scenarios. Support negotiations to ensure customer satisfaction and business profitability. Oversee hiring, performance management, and team development. Analyze and influence key revenue drivers to support business growth. Qualifications & Experience: 3+ years of experience managing a full-cycle sales team. Strong understanding of B2B sales; experience in SaaS or technology sectors preferred. Proven ability to set clear expectations and foster open communication. Familiarity with performance metrics and coaching best practices. Skilled in pipeline management and revenue forecasting. Collaborative mindset with the ability to build cross-functional relationships. Benefits: 100% medical, dental and vision insurance, plus dependents Paid parental leave Pet insurance Discount Life insurance Commuter benefits 401(k) Employee Assistance Program
    $55k-134k yearly est. Auto-Apply 60d+ ago
  • Channel and Alliances Director - ISV, North America

    Medium 4.0company rating

    San Jose, CA job

    Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web. Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you're looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you. Cloudinary is seeking a Channel and Alliances Director to accelerate growth through Independent Software Vendors (ISVs) and Technology Partners in North America. This role will focus on developing and scaling OEM/embedded, resell, and co-sell go-to-market (GTM) motions that expand Cloudinary's footprint through innovative technology integrations and revenue-generating alliances. This position reports to the Senior Director of Channels & Alliances and collaborates closely with Sales, Partner Marketing, Product, and Strategy teams to build high-impact partnerships that drive measurable business results. Responsibilities Identify and Recruit Strategic ISV and Tech Partners: Build a robust pipeline of ISVs, SaaS platforms, and technology partners that align with Cloudinary's product and GTM strategy. Develop OEM and Embedded Partnerships: Structure and negotiate OEM and embedded agreements where Cloudinary's media management capabilities are integrated into third-party solutions. Establish Resell and Co-Sell GTM Motions: Create scalable resell and co-sell frameworks with technology partners to drive sourced and influenced revenue. Develop joint value propositions, partner plays, and GTM programs that accelerate adoption and growth. Drive Partner Revenue: Carry a quota for partner-sourced, ensuring predictable and repeatable performance through data-driven business planning. Joint Business Planning and Enablement: Collaborate with partners to define shared success metrics, sales enablement resources, and marketing initiatives that build a joint pipeline. Partner Integration and Product Collaboration: Work cross-functionally with Product and Engineering to support technical integrations, APIs, and embedded use cases that enhance partner solutions - test and iterate ‘Better together' value points to value and customer experiences. Thought Leadership and Evangelism: Represent Cloudinary as a thought leader in media management and developer ecosystems across ISV and SaaS partner communities. Partner Experience Management: Lead end-to-end partner engagement - from onboarding through joint selling - while continuously optimizing the partner experience. Metrics and Process Excellence: Design and manage a metrics-driven partner recruitment and nurturing process, focusing on scalability, enablement effectiveness, and ROI. Travel: Up to 30% as needed for partner engagements and industry events. About You 7+ years of experience in business development, partner management, or SaaS alliance leadership - preferably with a focus on ISV and technology partnerships. Proven success in building OEM, embedded, resell, or co-sell partnerships that drive measurable ARR. Meeting and achieving annual targets of +1M$ partner sourced/reselling new businesses. Strong understanding of cloud platforms, developer ecosystems, and software integration models. Track record of negotiating and closing complex partnership agreements with both business and technical executives. A background in SaaS categories such as eCommerce, CMS/DXP, PIM, video, or developer tooling is highly desirable. Analytical thinker with a growth mindset, excellent communication skills, and the ability to influence across cross-functional teams. Entrepreneurial, self-starter with the ability to operate strategically while executing tactically. Benefits Awesome technology Top-talent peers 100% sponsored medical, dental, and vision plans for employees & family HSA company contribution Matching 401k program Robust vacation & wellness policy Annual development stipend Catered lunches or a food stipend Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce. #J-18808-Ljbffr
    $128k-174k yearly est. 5d ago
  • Procurement Lead for Scalable Education Network

    Primer 4.6company rating

    San Francisco, CA job

    An innovative education startup in San Francisco is seeking an experienced Procurement Manager to establish and operate a scalable procurement function. You will have end-to-end ownership of sourcing, purchasing workflows, and vendor management. The role requires collaboration with various teams to ensure financial controls and operational efficiency. Candidates should have 4+ years in procurement and strong stakeholder management skills. This is a hands-on role with a focus on diverse spending categories in a fast-growing environment. #J-18808-Ljbffr
    $62k-83k yearly est. 1d ago
  • Expression of Interest - Account Executive New York

    Darktrace 3.7company rating

    Darktrace job in New York, NY

    Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit ************************* : This is not an active job opening. We are currently collecting expressions of interest for future opportunities on our Account Executive team. If you're passionate about sales and excited by the opportunity to join a high-growth, innovative company, we encourage you to submit your profile. We'll reach out when a suitable role becomes available. Job Description As an Account Executive will be responsible for prospecting and closing net new opportunities within their assigned territory. Reporting into the regional Sales Director, you'll work alongside fellow reps to achieve quarterly revenue targets and support organizational growth. Please note this position will be hybrid. Three days out of our New York office. Key Duties & Responsibilities Market Research and Analysis: Conduct in-depth research on industry trends, competitor landscape, and emerging technologies to identify potential business opportunities; quickly and thoroughly develop knowledge of your target prospects to create value-centric and personalized messaging. Lead Generation and Prospecting: Proactively identify and qualify new business leads through target outreach, networking, and engagement with key stakeholders. Relationship Building: Establish and nurture strong relationships with key decision-makers and influencers in the cybersecurity and technology space. Act as the liaison between Darktrace and potential clients, understanding their needs and articulating the unique value proposition of Darktrace's solutions. Reporting and Analysis: Maintain accurate and up-to-date records of business development activities using our CRM; generate regular reports and analysis on key performance metrics, providing insights for continuous improvement. Closing: Achieve quarterly revenue targets through the acquisition of new accounts within your assigned territory. Qualifications & Experience At least two years of outbound B2B sales experience selling complex software; past success selling into a highly regulated market is strongly preferred. Experience closing six-figure and seven-figure deals, preferably within the cybersecurity, SaaS, or enterprise software industry. Experience multi-threading, cadence-building, objection-handling and creating new business opportunities. Clear, working sales methodology and passion for hunting new business. Confident, polished communicator with a proven ability to build strong professional relationships. Seeking a target-driven, meritocratic environment with exceptional opportunities for advancement. Proficiency in sales tools such as ZoomInfo, Salesloft, LinkedIn Sales Navigator and Salesforce. Bachelor's degree from an accredited university is preferred but not essential. Benefits: 100% medical, dental and vision insurance, plus dependents Paid parental leave Pet insurance Discount Life insurance Commuter benefits 401(k) Employee Assistance Program
    $61k-100k yearly est. Auto-Apply 14d ago
  • Director of Fleet Operations

    Ring Inc. 4.5company rating

    Menlo Park, CA job

    Mainspring Energy is revolutionizing power generation with the world's most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless reaction with near-zero NOx emissions. Backed by top-tier investors including Khosla Ventures, Bill Gates, American Electric Power, Lightrock, and General Catalyst Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we're quickly scaling for international expansion. Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we're hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers. We are looking to build relationships with people who share our values: Pragmatic Optimism Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth. Excellence without Ego We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors. Proactive Collaboration The integration and cross-disciplinary nature of Mainspring's business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers. More information can be found at ************************ Job Overview Mainspring Energy is seeking a highly experienced and strategic Director of Fleet Operations to manage the preventive maintenance and emergency response for our fleet of linear generators as we accelerate their deployment to customer sites. This is an ideal opportunity for a proven leader to apply their operational and strategic skills in a dynamic, challenging, and high-growth environment. Responsibilities Team Leadership: Lead, mentor, and develop the O&M team, including geographically distributed field service technicians and supervisors. Performance Management: Manage key operational metrics, including equipment Availability, Mean Time to Repair (MTTR), First Time Fix Rate (FTFR), Customer Satisfaction, and adherence to service level agreements (SLAs). Fleet Maintenance: Direct the team in all aspects of fleet maintenance, including troubleshooting, repairs, and preventive maintenance. This encompasses planning of routine tasks such as seal and filter replacements, periodic inspections, and the management of sensors, controls, and software. Safety and Emergency Response: Lead the field safety team, ensuring the implementation of training, processes, and controls to safeguard both personnel and equipment. In emergencies, coordinate resources, response, and both internal and external communications. Process Improvement: Standardize processes among teams to ensure the effective and efficient resolution of complex operational problems. Strategic Planning: Develop comprehensive business plans, including budget allocation, hiring strategies, shift schedules, tooling, and inventory stocking levels. Training Development: With the Training Manager, lead the creation of a structured Tier 1 Maintenance training program. This program should expedite the proficiency of new field service technicians and reseller partners in performing maintenance tasks. Cross-Functional Collaboration: Work closely with Sales and Product leaders to deliver exceptional customer service. This includes early engagement with the Installation and Commissioning resources within the Sales team. Engage Fleet Operations and Analytics (FOA) and Customer Success teams for monitoring, advanced diagnostics, and customer communications. Collaborate with Engineering leaders to continuously improve the product by efficiently communicating findings and operational data from customer sites. Collaborate with the air compliance team to ensure timely data submission to agencies. Participate in defining contract structures in cooperation with Sales, Legal, and executive teams. Vendor Management: Evaluate and oversee the development of potential partnerships with contractors. Qualifications Leadership Experience: Previous experience in a leadership role managing technical service teams operating at customer sites. Adaptability: Demonstrated success in dynamic, frequently changing, and geographically dispersed work environments. Leadership Style: A strategic yet hands-on leadership approach-able to take responsibility for the team, mentor staff, and lead by example. Regulatory Knowledge: Understanding of labor laws. Workforce Planning: Ability to design effective shift schedules. Vendor Management: Experience in managing contractors and developing potential external partnerships. $175,000 - $205,000 a year This position is onsite at our Menlo Park HQ. The salary will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee. Along with the base salary, Mainspring offers pre-IPO stock options + benefits. Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don't meet all posted requirements for a particular role, we'd still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background. In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge. #J-18808-Ljbffr
    $175k-205k yearly 3d ago
  • Social Media Content Creator

    Rhino USA, Inc. 4.2company rating

    Austin, TX job

    Job Title: Social Media Content Creator Job Type: Full-time in office/ Onsite Rhino USA is looking for a creative and skilled Social Media Content Creator to capture, edit, and publish engaging short-form videos for TikTok, Instagram, Facebook, and YouTube Shorts, focusing on reach and community engagement. This role involves producing organic and paid ad content in collaboration with the marketing team. Support for long-form video, including filming at our project site (~25 mins SE of Austin), is a bonus. Must be Austin-local and comfortable filming on-site and in the field with vehicles, gear, and team members. Key Responsibilities Concept, film, edit, and publish high-performing short-form videos across TikTok, Reels, YouTube Shorts, and Facebook. Develop trend-aware concepts aligned with off-road culture and Rhino's brand voice, capturing product demos, BTS moments, team updates, events, and lifestyle content. Create paid ad variations (POV + product-focused) and collaborate with the marketing team on hooks, messaging, and visual tests. Film in-office, on-site, at events, and in the field while aligning with social calendars and optimizing for reach and engagement. Support filming at our Austin project site, capturing updates and milestone moments, with occasional long-form assistance as a bonus. Maintain strong lighting, sound, and composition standards, stay ahead of trends, organize footage, and contribute new ideas weekly. Qualifications Proven experience creating short-form content for TikTok, IG Reels, and YouTube Shorts (portfolio required). Strong video editing skills in mobile apps (CapCut, VN) or desktop software (Premiere Pro, Final Cut, CapCut, or DaVinci). Ability to shoot high-quality video using both smartphone, camera setups and drones. Solid understanding of camera, audio, and lighting equipment; eager to keep learning. Comfortable being behind or in front of the camera as needed. Fast, creative, resourceful - able to turn ideas into content quickly. Bonus: Long-form YouTube experience. Bonus: Off-road, outdoors, motorsports, automotive, or action-lifestyle experience. What We're Looking For We want someone who: Lives and breathes short-form content Understands why a video hooks viewers (and why it doesn't) Brings energy, creativity, and hands-on execution Thrives in fast-paced environments with daily filming Can step into long-form storytelling when needed Is excited to bring Rhino USA's world to life across platforms If you love capturing real moments, telling dynamic stories, and creating videos people actually want to watch - this role is for you. Compensation/ Benefits: Base Salary: $60,000- $65,000 Discretionary Performance Bonus: Paid out of company profits based on individual and company performance. Comprehensive health, dental, and vision insurance plans 401(k) retirement plan with company match program Paid time off (PTO) and sick leave 8 paid company holidays Employee product discounts and growth opportunities within a fast-scaling organization
    $60k-65k yearly 2d ago
  • Principal AI Architect

    Klaviyo Inc. 4.2company rating

    San Francisco, CA job

    At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyos brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyos brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. About the team: Klaviyo's global corporate Information Technology (IT) team is responsible for providing technology systems, administration, and support to Klaviyos around the world. Our main goal is to ensure that Klaviyos everywhere have a strong technology foundation to do great work. The IT Team solves problems using technology and provides Klaviyo's continued scalability and sustainable employee growth in a rapidly evolving environment. The IT Leadership Team is responsible for driving the strategic direction, operational excellence, and continuous improvement of Klaviyo's global technology environment. This team aligns IT initiatives with business priorities, ensuring that systems, services, and security practices scale effectively with company growth. Members of the IT Leadership Team collaborate across departments to enhance infrastructure reliability, modernize processes through automation, and strengthen enterprise security and compliance. The group works closely with partners across Engineering, Security, Risk and Trust, and other business units to deliver a seamless, secure, and innovative employee technology experience worldwide. About the role: As a Senior Lead Internal AI Architect on the IT Leadership Team, you will define and execute the strategy for embedding artificial intelligence into Klaviyo's internal operations, infrastructure, and workforce experience. You will serve as the principal architect and strategist for designing secure, scalable, and efficient AI‑driven systems that transform how IT delivers value to the business. Your scope will include everything from integrating AI into infrastructure and automation frameworks to building internal AI platforms for experimentation and enablement. You'll collaborate closely with IT, Security, Risk and Trust, and Engineering to modernize the company's technology foundation and enable an “AI‑native” workforce. You will also act as a key influencer across the organization, shaping standards for AI adoption, driving responsible innovation, and mentoring teams as Klaviyo evolves its internal architecture toward intelligent, automated, and resilient systems. How you'll have an impact Modernize Klaviyo's IT foundation by identifying opportunities to embed AI across systems from observability and automation to identity and access frameworks and by implementing AIOps practices that increase reliability and performance. Build the foundation for an AI‑native workforce by partnering with internal teams to safely deploy AI tools such as copilots, workflow automation, and intelligent chat interfaces that enhance employee productivity. Design and govern internal AI platforms, including model access layers, sandbox environments, and experimentation frameworks for secure, compliant use of generative AI. Establish architectural standards for AI integration across enterprise systems (CRM, ERP, HRIS, collaboration tools) while ensuring compliance, cost optimization, and alignment with business objectives. Define the AI adoption roadmap for IT and internal operations, creating frameworks for AI maturity, capability development, and operational readiness. Coach and evangelize AI literacy across technical and non‑technical teams, helping stakeholders identify “AI‑ready” opportunities and fostering a culture of experimentation, safety, and scalability. Partner across departments - including Security, Engineering, and Data - to ensure AI‑enabled systems meet organizational and regulatory requirements. Establish feedback loops and continuous improvement processes to measure AI impact and refine strategies for sustainability, performance, and business alignment. Requirements AI and Systems Architecture Leadership 10+ years leading cross‑functional technology transformations or systems architecture teams with a focus on AI, automation, or infrastructure modernization. Demonstrated success embedding AI into enterprise IT or SaaS environments, improving system reliability, scalability, and observability through AI and automation frameworks (AIOps, MLOps). Strategic AI Enablement and Governance Proven ability to define and implement standards for AI access, usage, and observability, including model governance, data lineage, and compliance monitoring. Experience designing internal AI platforms, APIs, and integration frameworks that connect AI systems to core business platforms. Skilled in creating policies and controls for safe, ethical, and cost‑optimized AI usage across distributed teams. Technical Expertise Strong foundation in IT infrastructure, cloud architecture (AWS, GCP, or Azure), and data systems. Working knowledge of AI/ML concepts, generative AI frameworks, and API integration design. Familiarity with enterprise platforms such as Okta, Freshservice, Salesforce, or Workday, and how AI can augment these systems. Experience with automation and orchestration tools (DevOps, AIOps, or workflow automation platforms). Leadership and Change Management Track record of driving organizational change through technology transformation, including establishing frameworks for intake, prioritization, and execution of AI initiatives. Experience mentoring engineers and technical leads, fostering growth and accountability through feedback and continuous learning. Excellent communication skills with the ability to bridge technical depth and executive alignment. Nice to have Advanced experience with AI platform operations, MLOps pipelines, or internal AI development tooling. Background in systems design or DevOps engineering with exposure to AI or automation integration at scale. Familiarity with enterprise security and compliance frameworks related to AI model governance and data protection. Prior experience leading internal “AI Center of Excellence” or equivalent transformation programs. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job‑related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign‑on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $176,000 - $264,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay‑vee‑oh). We empower creators to own their destiny by making first‑party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human‑in‑the‑loop). We provide accommodations as needed. Klaviyo is committed to a policy of equal opportunity and non‑discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non‑company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR). #J-18808-Ljbffr
    $176k-264k yearly 5d ago
  • Senior Manager, Audience and Program Marketing

    Darktrace 3.7company rating

    Darktrace job in New York, NY

    Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit ************************* Job Description: We're looking for a strategic, growth-oriented Senior Manager, Audience and Program Marketing to lead initiatives that deepen customer engagement, accelerate expansion and drive long-term value. This role is central to influencing cross-sell/upsell and renewals with Darktrace customers through deep collaboration with our Customer Success & Renewals teams. You will design, own, and execute programs that deliver tangible value and create growth opportunities - ensuring every Darktrace customer feels connected, informed, and empowered to expand their partnership with Darktrace. What You Will Do to Drive Impact Design and execute targeted programs that influence cross-sell, upsell, and renewal outcomes across the customer base. Develop multi-touch, multi-quarter campaigns that deliver measurable value throughout the customer journey. Lead engagement programs that drive adoptions, satisfaction, and retention through scalable initiatives such as customer events, product education sessions, and value-driven campaigns (Tech Meetups, Innovation Summits, and more). Partner closely with Customer Success and Renewals teams to align marketing initiatives and customer communications to lifecycle milestones and account strategies. Enable Customer Success teams with toolkits, playbooks, and campaign assets that help deliver consistent value messaging and engagement opportunities. Partner with Brand Marketing and Customer Success to cultivate the customer community platform to increase overall value and satisfaction. · Activate customer advocacy by identifying promoters and driving peer reviews to amplify influence and trust. Measure and optimize program performance using KPIs tied to engagement, upsell pipeline sources, and renewals influenced. Apply insights to continuously improve. What Skills & Experience You'll Need 5+ years of experience in B2B marketing with a focus on customer marketing, lifecycle marketing, or customer success enablement. Proven ability to design and execute programs that drive measurable outcomes in renewals, upsell, and cross-sell. Experience collaborating with Customer Success, Renewals, and Sales Teams to align marketing initiatives with GTM strategies. Strong understanding of customer lifecycle management and SaaS growth metrics (NRR, churn, adoption, etc.). Hands-on experience with CRM and marketing automation platforms including Salesforce, Gainsight, and HubSpot. Exceptional project management skills and stakeholders engagement skills, with the ability to manage multiple programs across global teams. Data-driven mindset with proficiency in analyzing campaign performance and applying insights to optimize strategies. Excellent communications and storytelling skills to craft compelling, value-driven messaging for customers. Bachelor's degree in Marketing, Business, or related field preferred. Willingness to travel up to 30% Salary $120,000-$150,000 plus bonus Benefits: 100% medical, dental and vision insurance, plus dependents Paid parental leave Pet insurance Discount Life insurance Commuter benefits 401(k) Employee Assistance Program
    $120k-150k yearly Auto-Apply 30d ago

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