Data center operations manager job description

When what you Crave is a job that combines creative, challenging and ever-changing work with an experienced, inclusive team committed to create memorable moments every day, only White Castle hits the spot!

We're America's first fast-food hamburger chain with more than a century of service to a nation of Cravers. But we're not satisfied with an impressive past. We've got our eye on an even tastier future, and we want you to be part of it! White Castle is always looking for passionate, energetic, results driven people to join our teams, so apply to start your White Castle career today!

The Data Center Operations Manager leads the Data Center and Hardware Infrastructure teams, while also serving as System Administration for all enterprise software systems. The Operations and Automation Manager assures the data center infrastructure is reliable, secure, cost efficient, recoverable for business continuity and strategically sound, reflecting on business needs and best practices while creating value for the company and customers.
Required Knowledge, Skills and Abilities


At least 5+ years of Data Center and IT experience including computer operations management; At least 5+ years of Systems administration of Enterprise systems, including programming languages like JCL, SQL or other supportive platforms; A+ certification or equivalent background in hardware repair; Experience in automation process management; At least 5+ experience in disaster planning and business continuity.



Essential Functions


Responsible for maintaining data center management system, capable of handling all infrastructure design and implementation responsibilities. Focusing efforts efficiency, security and service for end users of data center systems. Assure software compliance and business continuity are maintained; Oversee the entire company hardware infrastructure, by assuring end user support of all hardware platforms. This includes hardware purchasing, repair (Internal and external), RMA processing, inventory management and overall customer support; Lead governance efforts and perform day to day administration for our systems automations like RPA. Create and maintain structures and processes to support our automation process and pipeline, to assure constant improvement and growth. Function as an RPA system programmer and develop additional systems programmer to support company-wide initiatives; Plan and review processes with the Vice President of Technology and the RPA Governance committee to assure strong ROI and prioritization process are in place. Create recommendations for expansion and infrastructure improvements for capital budgeting. Support the Internal customer Chatbot team with oversight and direction; Motivate, manage, and staff the Hardware infrastructure and Data Center team members. Promote an environment on continuous learning and development with strong support of our company values; Responsibility to ensure that appropriate information technology standards, practices, releases, and procedures are utilized on our Enterprise systems. Ensure availability of necessary application systems to support business and operation needs. Perform updates, releases and code changes are required; Leads the planning, implementation, and maintenance of a disaster recovery plan for the Data Center and Enterprise resources working with the Director of IT and the Directory of IS to test these plans; Responsible for the team managing software and hardware contracts and licenses for information system and information technology departments. Build relationships with vendors and creating cost-efficient contracts. Review Technical vendor's annually for Risk assessment with Vice President of Technology, Director of IT and Director of IS; Oversight of IT department budget with teams review of all charges, hold accounts and fixed assets. Planning for all fixed assets spends for IT Department and recommendations/research for assets for other divisions.


Why work for us? Here's why!!!

Did you know that 68% of the team members at our Home Office have more than 10 years of service at White Castle? Why, you ask? Because in this family owned business, we take care of our team! Check out a few of the many reasons why people crave to work with us:

Programs and benefit eligibility varies based on the average hours worked, location and length of service at White Castle.


Family owned and operated since 1921 Medical (4 plan options and 4 national carriers to choose from) Dental & Vision Plan Company paid Life Insurance and AD&D (buy-ups available) Paid holidays Bereavement pay Jury duty pay 3 Weeks of Paid Vacation in the first year Weekly paychecks - YES, WEEKLY! 401(k) (100% company match for the first 3% deferred and 50% for the next 2%); all contributions are 100% vested! Profit Sharing plan Holiday bonuses Free parking Recognition programs Employee Assistance Program Tuition reimbursement Scholarship opportunities Career growth and development Hybrid work environment Business casual dress code (Yep, we wear jeans every day!) Onsite Café with free drinks and food discounts Community service opportunities White Castle restaurant discounts A slide to our lobby And much more...


If you meet the minimum qualifications above, APPLY NOW!

White Castle is an Equal Opportunity Employer


Requirements


At least 5+ years of Data Center and IT experience including computer operations management; At least 5+ years of Systems administration of Enterprise systems, including programming languages like JCL, SQL or other supportive platforms; A+ certification or equivalent background in hardware repair; Experience in automation process management; At least 5+ experience in disaster planning and business continuity.



Company Information

White Castle has a hot and tasty opportunity on the menu with this chance to join a team where more than one in four have at least 10 years of consecutive service. We operate restaurants and stock retail freezers with products dedicated to satisfying your cravings morning, noon and night. All that's missing is you. Our Original Slider® was named in 2014 as Time magazine's "Most Influential Burger of All Time," and our Impossible ™ Slider was named by Thrillist in 2019 as the "Best Plant-Based Fast Food Burger." Fast Company named us one of the "10 Most Innovative Dining Companies" in 2021, our 100th year in business. And we're a Certified™ Great Place to Work®. Your search ends here-we've got the career opportunity you Crave! Apply today, and Long Live Sliders™!

Subject-matter expert on applicable global privacy regulations. Responsibilities include oversight of data operations team, review of applicable assessments (such as DPIAs, TIAs, CTAs), draft/review applicable agreements (DPAs with SCCs and supplementary measures, Intragroup Transfer Agreements), cross-functional advisor, lead process improvement efforts, support program audit, develop new processes as required.
Responsibilities

• Subject-matter expert on global privacy regulations. Maintain knowledge of key data laws and requirements (impacting Cook US, EU, APAC).* Review DPIAs and determine if appropriate protections are in place.* Review external Data Processing Agreements.* Draft Data Processing Agreements with SCCs (determine supplementary measures as required).* Draft Intragroup Data Transfer Agreements.* Review/draft related applicable agreements or notices as required.* Oversee team's completion and review of applicable assessments.* Oversee training and communication of data operations processes.* Prioritize team workload as needed to meet business needs.* Seek guidance when needed from data privacy team.* Oversee communications and expectations with business partners.* Maintain transparency of daily work flow status using team tools.* Monitor workflow and request additional resources as necessary.* Assist with investigations and audits as requested.

* Maintain awareness of new regulations-monitor regulatory landscape.* Excellent reasoning and judgment - provide sound recommendations that are achievable and demonstrate a willingness to work with business partners to find solutions and risk mitigation if needed.* Must be able to shift priorities as needed while managing and communicating a dynamic workload.* Contribute to program maturation efforts and process improvements.* Excellent oral presentation skills, demonstrable writing skills.* Professional, approachable demeanor with the ability to communicate with clarity, diplomacy and discretion.*Customer-facing communication style. Must have high level of comfort engaging in frequent video/phone conversations.* Must be able to work independently under general supervision. Will occasionally work as part of a larger inter-disciplinary team.* Must be able to work with and for others as needed.

Qualifications

• Bachelor Degree required; Advanced Degree or Juris Doctor preferred* CIPP & CIPP/E certifications preferred or obtained within 2 years of hire.• Mandatory minimum 3-5 years experience in the privacy profession.• Must demonstrate knowledge of GDPR and data transfer mechanisms.* Experience with contracts, DPIAs and DPAs/SCCs strongly preferred.

* Must possess current knowledge of emerging and changing regulations.* Demonstrated sincere professional interest in data privacy field.

Physical Requirements:• Works under general office environmental conditions• Sitting for extended periods, utilizes close visual acuity for working with computers, etc.• Must maintain regular, punctual attendance.* Requires occasional early morning/early evening calls.

• Occasional domestic and international travel required.• Must be able to travel by plane

Posting Date2 weeks ago(9/28/2022 3:11 PM)


Job Location(s) Bloomington IN United States

Position Type Full Time

Company Cook Medical LLC

Category Ethics/Compliance

Manager Data Operations - Hybrid
role working partially in-office and partially from home in either
Lincoln, NE or Cincinnati, OH


Our client, a dynamic and energetic leader in their industry, is looking for the right person to become a part of an energetic innovative team. Please apply with CSS now for this important position and we will discover together if you are as right for the opportunity as the opportunity is for you.


The Ideal Candidate Will Have:

• Bachelor’s degree in Computer Science, Mathematics, Statistics, Engineering, or related field required, or equivalent combination of education and experience
• 5 or more years of related experience required in the following combination of areas:
• Data management workflows and SDLC processes
• Data management technology stacks, including ETL, Data Warehousing, Data Visualization, Data Science, Data Governance, MDM, etc.
• Technical skills including advanced knowledge of command-line scripting, database languages such as T-SQL or PL/SQL, data engineering with open-source languages such as Python, and general familiarity with cloud-based data processing services on Azure or AWS
• Excellent Agile Kanban methodology skills for service delivery

Desired:

• One year or more of previous supervisory or management experience
• Experience with Master Data Management (MDM)
• Familiarity with Snowflake, Tableau, PowerBI, IBM Cognos, Dataiku and Collibra
• Data Operations related certifications
• Agile SCRUM master certification

Core Responsibilities:

• Build out data operations and machine learning operations team within an established data management practice that applies a modern approach on data management and utilizes modern technologies.
• Lead and manage the Data and Machine Learning Operations Engineering team and oversee the operation and administration of the organizations data technologies, processes, and pipelines. Help to develop a long-term strategy for data technologies.
• Utilize strong problem solving and analytic skills to lead a team working primarily in an Agile environment
• Demonstrate leadership and expertise in modern data and machine learning operations
• Lead and mentor a team of data operation engineers to provide standard-driven, reliable, and scalable data services at enterprise level while also providing customer focused project support
• Lead and oversee the daily work execution of the department
• Build cross-functional team partnerships and alliances with IT teams, Data Governance, Security, Project Managers and Business Partners
• Show proficiency in the development, ratification, and implementation of standard operating procedures (SOP)
• Communicate technical concepts and solutions at a level appropriate for both technical and non-technical audiences
• Provide thought leadership on operational excellence, technology road mapping, and service execution
• Identify, define, and assess the properties, specifications, and best practices necessary for data engineering and data science workflow automation to meet current and future needs
• Help to develop and implement policies and procedures related to data security and integrity
• Ensure project and department milestones and goals are met on time and within budget
• Manage relevant software licenses and vendor relationships
• Provide technical guidance and mentoring to project teams and cross-functional IT teams
• Maintain knowledge of trends, developments, and best practices in Data and Machine Learning Operations and related methodologies and technologies
• Recruit, interview, hire, and onboard new staff in the department
• Provide constructive and timely performance evaluations. Handle discipline and termination of employees in accordance with company policy

Additional Information:

• Start Date: ASAP

• Assignment Length: Direct hire - candidates must be eligible to work in the US on a W2 basis without sponsorship or visa transfer